NYSE:CRMSoftware
Salesforce AI Deployment With Engine Sparks Questions On Undervalued CRM Shares
Salesforce (NYSE:CRM) is powering Engine's shift to AI centric travel operations using Agentforce 360 and a Salesforce powered Slackbot.
Engine now resolves 50% of its chat based customer support autonomously while reporting improved service quality.
The agentic model is used to reduce handle times while maintaining governance, data privacy, and real time intelligence across travel workflows.
For investors watching how large software vendors turn AI products into customer outcomes, this...