Does Twilio’s (TWLO) Global RCS Launch Reinforce Its Edge in Interactive Messaging?

Simply Wall St
  • Twilio recently announced the global general availability of Rich Communication Services (RCS) messaging, enabling over 349,000 customers to send interactive, branded, and verified messages through its platform with seamless integration and SMS fallback.
  • This milestone coincides with Apple's support for RCS on iPhones and reflects increased enterprise adoption of advanced messaging, with early results showing RCS can significantly boost customer engagement compared to traditional SMS.
  • We'll examine how Twilio's global RCS launch strengthens its position in interactive business messaging and impacts its investment outlook.

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Twilio Investment Narrative Recap

To be a Twilio shareholder, you need to believe in the company’s ability to drive long-term value by leading innovation in enterprise messaging while expanding its higher-margin software offerings. The global launch of RCS messaging reinforces Twilio’s leadership in omnichannel engagement and could accelerate adoption across its communications platform, but its impact on the company’s short-term revenue mix and margin pressures is likely limited for now.

Among recent announcements, the July rollout of Event Triggered Journeys in Twilio Engage stands out, as it connects directly to the RCS news by further strengthening Twilio’s position in personalized, real-time communication, an area central to both growth catalysts and competitive differentiation.

However, in contrast to these innovations, investors should also be mindful of persistent gross margin risks from low-margin messaging growth and higher international fees, which...

Read the full narrative on Twilio (it's free!)

Twilio's outlook calls for revenues of $5.9 billion and earnings of $441.4 million by 2028. To reach these targets, analysts expect annual revenue growth of 7.8% and an earnings increase of $421.2 million from current earnings of $20.2 million.

Uncover how Twilio's forecasts yield a $131.31 fair value, a 26% upside to its current price.

Exploring Other Perspectives

TWLO Community Fair Values as at Sep 2025

Private investor fair value estimates for Twilio range widely from US$68 to US$134 across 7 Simply Wall St Community viewpoints. As optimism about the potential for omnichannel engagement builds, consider how margin pressures may affect Twilio’s performance before forming your own outlook.

Explore 7 other fair value estimates on Twilio - why the stock might be worth 35% less than the current price!

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This article by Simply Wall St is general in nature. We provide commentary based on historical data and analyst forecasts only using an unbiased methodology and our articles are not intended to be financial advice. It does not constitute a recommendation to buy or sell any stock, and does not take account of your objectives, or your financial situation. We aim to bring you long-term focused analysis driven by fundamental data. Note that our analysis may not factor in the latest price-sensitive company announcements or qualitative material. Simply Wall St has no position in any stocks mentioned.

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