NasdaqGS:PEGASoftware
Can Pegasystems' (PEGA) New AI Self-Service Platform Redefine Its Competitive Edge?
Pegasystems recently announced the launch of an industry-first workflow-powered, agentic self-service solution, integrating Pega Blueprint and Pega Predictable AI for enterprises to automate and enhance customer interactions across all channels.
This innovation promises enterprises the ability to unify complex service processes, reduce costs, and provide scalable, AI-driven customer engagement with robust governance, addressing long-standing shortcomings in legacy self-service systems.
We'll...