LivePerson Management
Management criteria checks 1/4
LivePerson's CEO is John Sabino, appointed in Jan 2024, has a tenure of 2.33 years. total yearly compensation is $4.32M, comprised of 12.4% salary and 87.6% bonuses, including company stock and options. directly owns 0.35% of the company’s shares, worth $112.87K. The average tenure of the management team and the board of directors is 2.3 years and 1.5 years respectively.
Key information
John Sabino
Chief executive officer
US$4.3m
Total compensation
| CEO salary percentage | 12.40% |
| CEO tenure | 2.3yrs |
| CEO ownership | 0.3% |
| Management average tenure | 2.3yrs |
| Board average tenure | 1.5yrs |
Recent management updates
Recent updates
LPSN: Syntrix Launch And Stable Fair Value Will Support Upside Potential
Analysts have kept their LivePerson fair value estimate steady at $8.00 per share, with only modest adjustments to projected profit margin and future P/E assumptions guiding this narrative update. What's in the News LivePerson launched Syntrix, a simulation and evaluation platform aimed at helping enterprises deploy customer-facing AI with greater confidence across AI agents and live agents (Key Developments).LPSN: Higher Future P/E And Stable Fair Value Will Support Upside Potential
Analysts have adjusted their price target on LivePerson to $8.00. The shift is framed around updated expectations for profit margins and a slightly higher future P/E assumption, while keeping fair value and the discount rate unchanged.LPSN: Softer Margins And Higher P/E Will Still Support Future Profitability
Analysts have reset their price targets for LivePerson, citing modest tweaks to the discount rate and future P/E assumptions, along with slightly softer profit margin expectations, as key drivers of the revised valuation in US$ terms. Valuation Changes Fair Value: Fair value per share is unchanged at US$8.0, indicating no adjustment to the headline valuation output.LPSN: AI Testing Platform Will Support Future Profitability Despite Revenue Declines
Analysts have adjusted their price target on LivePerson to US$8.00 from US$8.00, reflecting updated assumptions around a modestly higher profit margin and a slightly lower future P/E multiple, while keeping fair value and the discount rate unchanged. What's in the News LivePerson issued earnings guidance for Q4 2025, expecting total revenue in a range of US$50.5 million to US$55.5 million, which the company described as a 31% to 24% year over year decline (Corporate guidance).Little Excitement Around LivePerson, Inc.'s (NASDAQ:LPSN) Revenues As Shares Take 31% Pounding
Jan 16
LPSN: Reverse Split Will Support AI Compliance Rollout And Future Profitability
Analysts have modestly adjusted their price target on LivePerson to reflect updated assumptions around profit margin and future P/E. The shift is framed as a refinement of valuation rather than a change in the overall fair value narrative.LPSN: Reverse Split Will Drive Future Profitability And Share Price Upside
Analysts have increased their price target on LivePerson from $8.00 to $8.50, citing modest improvements in projected profit margins and slightly more attractive forward valuation multiples, despite unchanged growth and risk assumptions. What's in the News Issued new earnings guidance for the fourth quarter of 2025, projecting revenue of $50.5 million to $55.5 million, representing a 31% to 24% year over year decline (corporate guidance).LPSN: Reverse Split Will Support Future Profitability And Share Price Upside
Analysts have modestly raised their price target on LivePerson to 8 dollars from 8 dollars, citing a slightly improved long term profit margin outlook and a marginally lower expected future earnings multiple, even as revenue growth expectations remain unchanged. What's in the News Issued 2025 guidance calling for fourth quarter revenue of 50.5 million dollars to 55.5 million dollars, implying a 31 percent to 24 percent year over year decline, and full year 2025 revenue of 235 million dollars to 240 million dollars, down 25 percent to 23 percent year over year (company guidance).LPSN: Share Split And New AI Platform Will Drive Upside Potential
Analysts have sharply lowered their fair value estimate for LivePerson from $18.75 to $8.00. They cite concerns around declining revenue growth and modestly reduced profit margin expectations.LivePerson, Inc.'s (NASDAQ:LPSN) 27% Dip In Price Shows Sentiment Is Matching Revenues
Nov 21LivePerson, Inc. Beat Analyst Profit Forecasts, And Analysts Have New Estimates
Nov 13LPSN: Rising Profit Margins And Stock Split Will Support Share Price Momentum
Analysts have maintained their price target for LivePerson at $18.75, citing improved profit margins and a slight increase in the discount rate as key factors supporting the updated outlook. What's in the News LivePerson launched Conversation Simulator, a testing and analysis platform designed to improve the safety and predictability of GenAI systems for customer interactions (Product-Related Announcements).AI Partnership Expansion And Reverse Stock Split Will Reshape Shareholder Outlook
LivePerson Analyst Price Target Updated with Slight Adjustments Analysts have maintained LivePerson's price target at $18.75 per share, reflecting unchanged expectations while incorporating modest updates to profit margin and future price-to-earnings assumptions. What's in the News Stockholders approved a reverse stock split at a ratio of 1-for-15, reducing the number of authorized common shares accordingly (Special Meeting, October 2, 2025).Google Cloud And Databricks Will Advance AI Adoption Amid Risks
Analysts have significantly raised their price target for LivePerson from $1.25 to approximately $18.75 per share, reflecting updated valuation insights and company performance metrics. What's in the News LivePerson announced a significant expansion of its partnership with Google Cloud to integrate advanced AI capabilities into the Connected Experience Platform.Lacklustre Performance Is Driving LivePerson, Inc.'s (NASDAQ:LPSN) 41% Price Drop
Sep 25Google Cloud And Databricks Will Advance AI Adoption Amid Risks
With both Net Profit Margin and Future P/E remaining essentially flat, analyst sentiment on LivePerson's outlook has not shifted, resulting in an unchanged fair value estimate of $1.12. What's in the News LivePerson issued Q3 and full-year 2025 guidance, expecting a 21–26% year-over-year revenue decline with total revenue between $230 million–$240 million and 93% of revenue recurring.LivePerson, Inc. (NASDAQ:LPSN) Second-Quarter Results Just Came Out: Here's What Analysts Are Forecasting For This Year
Aug 14There's No Escaping LivePerson, Inc.'s (NASDAQ:LPSN) Muted Revenues Despite A 33% Share Price Rise
Aug 11LivePerson: Not Compelling Enough With Major Revenue Declines (Downgrade)
Jul 07LivePerson, Inc. (NASDAQ:LPSN) Stock Catapults 25% Though Its Price And Business Still Lag The Industry
Jun 27LivePerson, Inc. (NASDAQ:LPSN) Surges 28% Yet Its Low P/S Is No Reason For Excitement
May 06
AI Integration And Amazon Connect Channels Will Uplift Prospects
Strategic transformations and new AI innovations are poised to elevate retention, boost bookings, and positively impact future revenue growth and net margins.LivePerson, Inc. (NASDAQ:LPSN) Not Doing Enough For Some Investors As Its Shares Slump 28%
Mar 04Health Check: How Prudently Does LivePerson (NASDAQ:LPSN) Use Debt?
Feb 26LivePerson: Uncertain Path Forward As Company Shifts Focus To AI Chatbots
Jan 02LivePerson, Inc. (NASDAQ:LPSN) Stock Catapults 39% Though Its Price And Business Still Lag The Industry
Dec 31Why Investors Shouldn't Be Surprised By LivePerson, Inc.'s (NASDAQ:LPSN) 27% Share Price Plunge
Nov 13Questions Over Debt, Shrinking Revenue Advise Caution On LivePerson
Sep 29The Market Doesn't Like What It Sees From LivePerson, Inc.'s (NASDAQ:LPSN) Revenues Yet As Shares Tumble 25%
Sep 18Is LivePerson (NASDAQ:LPSN) Using Debt In A Risky Way?
Sep 04CEO Compensation Analysis
| Date | Total Compensation | Salary | Company Earnings |
|---|---|---|---|
| Dec 31 2025 | n/a | n/a | -US$67m |
| Sep 30 2025 | n/a | n/a | -US$133m |
| Jun 30 2025 | n/a | n/a | -US$169m |
| Mar 31 2025 | n/a | n/a | -US$113m |
| Dec 31 2024 | US$4m | US$536k | -US$134m |
Compensation vs Market: John's total compensation ($USD4.32M) is above average for companies of similar size in the US market ($USD621.84K).
Compensation vs Earnings: Insufficient data to compare John's compensation with company performance.
CEO
John Sabino (51 yo)
2.3yrs
Tenure
US$4,319,279
Compensation
Mr. John Sabino is CEO & Director of LivePerson, Inc. since January 10, 2023. Mr. Sabino is a seasoned and highly successful business leader with deep domain experience in enterprise software, SaaS, call c...
Leadership Team
| Name | Position | Tenure | Compensation | Ownership |
|---|---|---|---|---|
| CEO & Director | 2.3yrs | US$4.32m | 0.35% $ 112.9k | |
| CFO, COO & Principal Accounting Officer | 6.3yrs | US$2.13m | 0.11% $ 35.3k | |
| Chief Legal & Administrative Officer | 19.5yrs | US$1.52m | 0.22% $ 69.9k | |
| Chief Technology & Product Officer | 1.4yrs | no data | 0.080% $ 25.8k | |
| Chief People Officer | 1.3yrs | no data | no data | |
| GM & Senior VP of EMEA | 3.3yrs | no data | no data | |
| Chief Revenue & Customer Officer and Field President | 2.3yrs | no data | no data | |
| Senior Director of Investor Relations | no data | no data | no data |
2.3yrs
Average Tenure
51yo
Average Age
Experienced Management: LPSN's management team is considered experienced (2.3 years average tenure).
Board Members
| Name | Position | Tenure | Compensation | Ownership |
|---|---|---|---|---|
| CEO & Director | 2.3yrs | US$4.32m | 0.35% $ 112.9k | |
| Director | less than a year | no data | no data | |
| Independent Director | 21.5yrs | US$124.77k | 0.21% $ 67.0k | |
| Director | less than a year | no data | no data | |
| Independent Chair of the Board | 3.3yrs | US$117.51k | 0.074% $ 23.8k | |
| Director | less than a year | no data | no data | |
| Independent Director | 1.5yrs | US$73.14k | no data | |
| Independent Director | 1.5yrs | US$74.11k | no data | |
| Independent Director | 3.4yrs | US$125.26k | 0.033% $ 10.7k |
1.5yrs
Average Tenure
60yo
Average Age
Experienced Board: LPSN's board of directors are not considered experienced ( 1.5 years average tenure), which suggests a new board.
Company Analysis and Financial Data Status
| Data | Last Updated (UTC time) |
|---|---|
| Company Analysis | 2026/05/04 09:53 |
| End of Day Share Price | 2026/05/01 00:00 |
| Earnings | 2025/12/31 |
| Annual Earnings | 2025/12/31 |
Data Sources
The data used in our company analysis is from S&P Global Market Intelligence LLC. The following data is used in our analysis model to generate this report. Data is normalised which can introduce a delay from the source being available.
| Package | Data | Timeframe | Example US Source * |
|---|---|---|---|
| Company Financials | 10 years |
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| Analyst Consensus Estimates | +3 years |
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| Market Prices | 30 years |
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| Ownership | 10 years |
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| Management | 10 years |
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| Key Developments | 10 years |
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* Example for US securities, for non-US equivalent regulatory forms and sources are used.
Unless specified all financial data is based on a yearly period but updated quarterly. This is known as Trailing Twelve Month (TTM) or Last Twelve Month (LTM) Data. Learn more.
Analysis Model and Snowflake
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Industry and Sector Metrics
Our industry and section metrics are calculated every 6 hours by Simply Wall St, details of our process are available on Github.
Analyst Sources
LivePerson, Inc. is covered by 24 analysts. 3 of those analysts submitted the estimates of revenue or earnings used as inputs to our report. Analysts submissions are updated throughout the day.
| Analyst | Institution |
|---|---|
| Mark Schappel | Benchmark Company |
| Samuel England | Berenberg |
| Brett Knoblauch | Berenberg |