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LivePerson Balance Sheet Health
Financial Health criteria checks 2/6
LivePerson has a total shareholder equity of $-122.0M and total debt of $398.6M, which brings its debt-to-equity ratio to -326.8%. Its total assets and total liabilities are $384.3M and $506.2M respectively.
Key information
-326.81%
Debt to equity ratio
US$398.57m
Debt
| Interest coverage ratio | n/a |
| Cash | US$96.67m |
| Equity | -US$121.96m |
| Total liabilities | US$506.24m |
| Total assets | US$384.29m |
Recent financial health updates
Recent updates
Narrative Update • Mar 11
LPSN: Syntrix Launch And Stable Fair Value Will Support Upside Potential
Analysts have kept their LivePerson fair value estimate steady at $8.00 per share, with only modest adjustments to projected profit margin and future P/E assumptions guiding this narrative update. What's in the News LivePerson launched Syntrix, a simulation and evaluation platform aimed at helping enterprises deploy customer-facing AI with greater confidence across AI agents and live agents (Key Developments).Narrative Update • Feb 24
LPSN: Higher Future P/E And Stable Fair Value Will Support Upside Potential
Analysts have adjusted their price target on LivePerson to $8.00. The shift is framed around updated expectations for profit margins and a slightly higher future P/E assumption, while keeping fair value and the discount rate unchanged.Narrative Update • Feb 10
LPSN: Softer Margins And Higher P/E Will Still Support Future Profitability
Analysts have reset their price targets for LivePerson, citing modest tweaks to the discount rate and future P/E assumptions, along with slightly softer profit margin expectations, as key drivers of the revised valuation in US$ terms. Valuation Changes Fair Value: Fair value per share is unchanged at US$8.0, indicating no adjustment to the headline valuation output.Narrative Update • Jan 23
LPSN: AI Testing Platform Will Support Future Profitability Despite Revenue Declines
Analysts have adjusted their price target on LivePerson to US$8.00 from US$8.00, reflecting updated assumptions around a modestly higher profit margin and a slightly lower future P/E multiple, while keeping fair value and the discount rate unchanged. What's in the News LivePerson issued earnings guidance for Q4 2025, expecting total revenue in a range of US$50.5 million to US$55.5 million, which the company described as a 31% to 24% year over year decline (Corporate guidance).Analysis Article • Jan 16
Little Excitement Around LivePerson, Inc.'s (NASDAQ:LPSN) Revenues As Shares Take 31% Pounding
Unfortunately for some shareholders, the LivePerson, Inc. ( NASDAQ:LPSN ) share price has dived 31% in the last thirty...Narrative Update • Jan 08
LPSN: Reverse Split Will Support AI Compliance Rollout And Future Profitability
Analysts have modestly adjusted their price target on LivePerson to reflect updated assumptions around profit margin and future P/E. The shift is framed as a refinement of valuation rather than a change in the overall fair value narrative.Narrative Update • Dec 24
LPSN: Reverse Split Will Drive Future Profitability And Share Price Upside
Analysts have increased their price target on LivePerson from $8.00 to $8.50, citing modest improvements in projected profit margins and slightly more attractive forward valuation multiples, despite unchanged growth and risk assumptions. What's in the News Issued new earnings guidance for the fourth quarter of 2025, projecting revenue of $50.5 million to $55.5 million, representing a 31% to 24% year over year decline (corporate guidance).Narrative Update • Dec 10
LPSN: Reverse Split Will Support Future Profitability And Share Price Upside
Analysts have modestly raised their price target on LivePerson to 8 dollars from 8 dollars, citing a slightly improved long term profit margin outlook and a marginally lower expected future earnings multiple, even as revenue growth expectations remain unchanged. What's in the News Issued 2025 guidance calling for fourth quarter revenue of 50.5 million dollars to 55.5 million dollars, implying a 31 percent to 24 percent year over year decline, and full year 2025 revenue of 235 million dollars to 240 million dollars, down 25 percent to 23 percent year over year (company guidance).Narrative Update • Nov 26
LPSN: Share Split And New AI Platform Will Drive Upside Potential
Analysts have sharply lowered their fair value estimate for LivePerson from $18.75 to $8.00. They cite concerns around declining revenue growth and modestly reduced profit margin expectations.Analysis Article • Nov 21
LivePerson, Inc.'s (NASDAQ:LPSN) 27% Dip In Price Shows Sentiment Is Matching Revenues
Unfortunately for some shareholders, the LivePerson, Inc. ( NASDAQ:LPSN ) share price has dived 27% in the last thirty...Analysis Article • Nov 13
LivePerson, Inc. Beat Analyst Profit Forecasts, And Analysts Have New Estimates
It's been a good week for LivePerson, Inc. ( NASDAQ:LPSN ) shareholders, because the company has just released its...Narrative Update • Nov 10
LPSN: Rising Profit Margins And Stock Split Will Support Share Price Momentum
Analysts have maintained their price target for LivePerson at $18.75, citing improved profit margins and a slight increase in the discount rate as key factors supporting the updated outlook. What's in the News LivePerson launched Conversation Simulator, a testing and analysis platform designed to improve the safety and predictability of GenAI systems for customer interactions (Product-Related Announcements).Narrative Update • Oct 27
AI Partnership Expansion And Reverse Stock Split Will Reshape Shareholder Outlook
LivePerson Analyst Price Target Updated with Slight Adjustments Analysts have maintained LivePerson's price target at $18.75 per share, reflecting unchanged expectations while incorporating modest updates to profit margin and future price-to-earnings assumptions. What's in the News Stockholders approved a reverse stock split at a ratio of 1-for-15, reducing the number of authorized common shares accordingly (Special Meeting, October 2, 2025).Narrative Update • Oct 13
Google Cloud And Databricks Will Advance AI Adoption Amid Risks
Analysts have significantly raised their price target for LivePerson from $1.25 to approximately $18.75 per share, reflecting updated valuation insights and company performance metrics. What's in the News LivePerson announced a significant expansion of its partnership with Google Cloud to integrate advanced AI capabilities into the Connected Experience Platform.Analysis Article • Sep 25
Lacklustre Performance Is Driving LivePerson, Inc.'s (NASDAQ:LPSN) 41% Price Drop
LivePerson, Inc. ( NASDAQ:LPSN ) shareholders that were waiting for something to happen have been dealt a blow with a...Narrative Update • Aug 15
Google Cloud And Databricks Will Advance AI Adoption Amid Risks
With both Net Profit Margin and Future P/E remaining essentially flat, analyst sentiment on LivePerson's outlook has not shifted, resulting in an unchanged fair value estimate of $1.12. What's in the News LivePerson issued Q3 and full-year 2025 guidance, expecting a 21–26% year-over-year revenue decline with total revenue between $230 million–$240 million and 93% of revenue recurring.Analysis Article • Aug 14
LivePerson, Inc. (NASDAQ:LPSN) Second-Quarter Results Just Came Out: Here's What Analysts Are Forecasting For This Year
It's been a mediocre week for LivePerson, Inc. ( NASDAQ:LPSN ) shareholders, with the stock dropping 14% to US$1.01 in...Analysis Article • Aug 11
There's No Escaping LivePerson, Inc.'s (NASDAQ:LPSN) Muted Revenues Despite A 33% Share Price Rise
NasdaqGS:LPSN 1 Year Share Price vs Fair Value Explore LivePerson's Fair Values from the Community and select yours...Seeking Alpha • Jul 07
LivePerson: Not Compelling Enough With Major Revenue Declines (Downgrade)
Summary I'm rotating out of large-cap growth into value small-caps, but LivePerson is a clear sell due to deteriorating fundamentals. LivePerson faces major red flags: undifferentiated AI, double-digit revenue declines, shrinking backlog, and a heavy debt load with limited cash. Q1 results showed -25% revenue decline, weak net retention (80%), and minimal EBITDA, with management guiding for continued negative profitability. Despite a low valuation, LivePerson's steep declines, negative margins, and intense competition make it too risky — I'm steering clear and recommend others do the same. Read the full article on Seeking AlphaAnalysis Article • Jun 27
LivePerson, Inc. (NASDAQ:LPSN) Stock Catapults 25% Though Its Price And Business Still Lag The Industry
The LivePerson, Inc. ( NASDAQ:LPSN ) share price has done very well over the last month, posting an excellent gain of...Analysis Article • May 06
LivePerson, Inc. (NASDAQ:LPSN) Surges 28% Yet Its Low P/S Is No Reason For Excitement
Those holding LivePerson, Inc. ( NASDAQ:LPSN ) shares would be relieved that the share price has rebounded 28% in the...
New Narrative • Apr 05
AI Integration And Amazon Connect Channels Will Uplift Prospects
Strategic transformations and new AI innovations are poised to elevate retention, boost bookings, and positively impact future revenue growth and net margins.Analysis Article • Mar 04
LivePerson, Inc. (NASDAQ:LPSN) Not Doing Enough For Some Investors As Its Shares Slump 28%
The LivePerson, Inc. ( NASDAQ:LPSN ) share price has softened a substantial 28% over the previous 30 days, handing back...Analysis Article • Feb 26
Health Check: How Prudently Does LivePerson (NASDAQ:LPSN) Use Debt?
The external fund manager backed by Berkshire Hathaway's Charlie Munger, Li Lu, makes no bones about it when he says...Seeking Alpha • Jan 02
LivePerson: Uncertain Path Forward As Company Shifts Focus To AI Chatbots
Summary LivePerson, Inc.'s stock has been volatile, recently jumping ~50% due to tax-loss harvesting but remains down ~60% over the past year. The company's new AI-powered platform, Spark, hasn't significantly boosted the stock, but its low valuation offers a potential rebound opportunity. Despite churn challenges, LivePerson's positive adjusted EBITDA and potential for revenue stabilization could drive a re-rating, making it a risky but intriguing contrarian bet. Still, be mindful of LPSN's declining revenue, reduction in adjusted EBITDA margins, and upcoming 2026 debt maturity. Read the full article on Seeking AlphaAnalysis Article • Dec 31
LivePerson, Inc. (NASDAQ:LPSN) Stock Catapults 39% Though Its Price And Business Still Lag The Industry
LivePerson, Inc. ( NASDAQ:LPSN ) shareholders would be excited to see that the share price has had a great month...Analysis Article • Nov 13
Why Investors Shouldn't Be Surprised By LivePerson, Inc.'s (NASDAQ:LPSN) 27% Share Price Plunge
Unfortunately for some shareholders, the LivePerson, Inc. ( NASDAQ:LPSN ) share price has dived 27% in the last thirty...Seeking Alpha • Sep 29
Questions Over Debt, Shrinking Revenue Advise Caution On LivePerson
Summary LivePerson offers AI-powered digital customer conversation solutions aimed at improving user experience, with their main product being the Conversational Cloud platform. Despite reporting its first net income, LivePerson faces significant medium-term debt concerns, particularly with convertible senior notes due in 2026. Declining revenue since 2022 and expected losses per share in the coming years raise concerns about the company's growth and profitability. Given the financial risks and competitive market, I recommend holding LivePerson stock, closely monitoring debt and revenue trends for future viability. Read the full article on Seeking AlphaAnalysis Article • Sep 18
The Market Doesn't Like What It Sees From LivePerson, Inc.'s (NASDAQ:LPSN) Revenues Yet As Shares Tumble 25%
LivePerson, Inc. ( NASDAQ:LPSN ) shares have retraced a considerable 25% in the last month, reversing a fair amount of...Financial Position Analysis
Short Term Liabilities: LPSN has negative shareholder equity, which is a more serious situation than short term assets not covering short term liabilities.
Long Term Liabilities: LPSN has negative shareholder equity, which is a more serious situation than short term assets not covering long term liabilities.
Debt to Equity History and Analysis
Debt Level: LPSN has negative shareholder equity, which is a more serious situation than a high debt level.
Reducing Debt: LPSN's has negative shareholder equity, so we do not need to check if its debt has reduced over time.
Balance Sheet
Cash Runway Analysis
For companies that have on average been loss-making in the past, we assess whether they have at least 1 year of cash runway.
Stable Cash Runway: LPSN has sufficient cash runway for more than 3 years based on its current free cash flow.
Forecast Cash Runway: LPSN has sufficient cash runway for more than 3 years if free cash flow continues to grow at historical rates of 3.1% each year
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Company Analysis and Financial Data Status
| Data | Last Updated (UTC time) |
|---|---|
| Company Analysis | 2026/09/03 00:27 |
| End of Day Share Price | 2026/09/03 00:00 |
| Earnings | 2026/06/30 |
| Annual Earnings | 2025/12/31 |
Data Sources
The data used in our company analysis is from S&P Global Market Intelligence LLC. The following data is used in our analysis model to generate this report. Data is normalised which can introduce a delay from the source being available.
| Package | Data | Timeframe | Example US Source * |
|---|---|---|---|
| Company Financials | 10 years |
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| Analyst Consensus Estimates | +3 years |
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| Market Prices | 30 years |
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| Ownership | 10 years |
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| Management | 10 years |
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| Key Developments | 10 years |
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* Example for US securities, for non-US equivalent regulatory forms and sources are used.
Unless specified all financial data is based on a yearly period but updated quarterly. This is known as Trailing Twelve Month (TTM) or Last Twelve Month (LTM) Data. Learn more.
Analysis Model and Snowflake
Details of the analysis model used to generate this report is available on our Github page, we also have guides on how to use our reports and tutorials on Youtube.
Learn about the who designed and built the Simply Wall St analysis model.
Industry and Sector Metrics
Our industry and section metrics are calculated every 6 hours by Simply Wall St, details of our process are available on Github.
Analyst Sources
LivePerson, Inc. is covered by 24 analysts. 3 of those analysts submitted the estimates of revenue or earnings used as inputs to our report. Analysts submissions are updated throughout the day.
| Analyst | Institution |
|---|---|
| Brett Knoblauch | Berenberg |
| Samuel England | Berenberg |
| Yun Suk Kim | Brean Capital Historical (Janney Montgomery) |