NYSE:AISoftware
Is C3.ai’s (AI) Vonage-Powered Field Services Push A Quiet Test Of Its Platform Strategy?
In February 2026, Vonage, part of Ericsson, announced a collaboration with C3.ai to launch C3 AI Field Services, an AI-first module within C3.ai’s Asset Performance Suite that integrates Vonage’s voice, video, and network APIs to support complex, mobile field operations.
The deal is important because it pairs C3.ai’s agent-based enterprise AI with carrier-grade network intelligence, aiming to give frontline technicians real-time guidance, reliable connectivity, and streamlined knowledge...