This Week In Cloud AI - Concentrix Unveils Innovative AI Platform iX Hello 2.0

Concentrix Corporation has unveiled iX Hello 2.0, a sophisticated AI solution designed to enhance customer engagement across enterprises. This multi-faceted platform integrates seamlessly with existing systems such as Salesforce, Microsoft, AWS, and Workday, and operates on hybrid cloud environments. iX Hello 2.0 features pre-built AI blueprints that enable rapid deployment of tailored customer-facing assistants, accessible via webchat, voice, SMS, smart devices, and apps. Developed with insights from serving over 2,000 clients, this tool aims to offer secure, self-service responses while continuously adapting to improve user experiences.

• Salesforce (NYSE:CRM) last closed at $329.85 up 1.1%.
• Workday (NasdaqGS:WDAY) last closed at $260.13 up 0.9%.
• Microsoft (NasdaqGS:MSFT) last closed at $410.54 up 0.4%.

In other market news, Sangfor Technologies (SZSE:300454) was trading firmly up 20% and closing at CN¥105.59. Meanwhile, Pegasystems (NasdaqGS:PEGA) lagged, down 19.6% to close at $85.28. Two days ago, Pegasystems announced fourth-quarter revenue growth but a decline in net income, alongside 2025 earnings guidance predicting $1.6 billion in revenue and $1.60 EPS.

Microsoft's strategic focus on AI and partnerships with OpenAI targets significant revenue growth. Click to explore how these initiatives may shape Microsoft's future.

As a follow-up, have a look at our Market Insights article, where we explored the implications of the DeepSeek R1 model on the AI infrastructure ecosystem and its potential disruption to the demand for cloud resources, offering insights into the evolving landscape of Cloud AI investments.

Best Cloud AI Stocks

• Super Micro Computer (NasdaqGS:SMCI) settled at $42.28 up 6.6%. This week, the company lowered its fiscal year 2025 revenue guidance amid providing updated earnings predictions.
• Apple (NasdaqGS:AAPL) ended the day at $241.53 up 2%.
• Alphabet (NasdaqGS:GOOGL) closed at $186.14 up 1.4%.

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Sources:

• Simply Wall St
• "Introducing iX Hello™2.0: Smarter multi-modal customer facing assistants that are easy to create, customize and integrate across the enterprise" from Concentrix Solutions Corporation on GlobeNewswire (published 12 February 2025)

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