Stock Analysis

Should Sprinklr’s (CXM) New CFO Appointment Spark a Rethink of Its Growth and Profitability Roadmap?

  • On October 7, 2025, Sprinklr announced the appointment of Anthony Coletta, previously an executive at SAP, as its new Chief Financial Officer, reporting to CEO Rory Read.
  • Coletta's extensive global finance experience across technology giants is expected to add operational discipline and sharpen Sprinklr’s focus on financial oversight during a period of industry change.
  • We'll explore how the addition of a seasoned CFO could shape the outlook for Sprinklr’s growth and profitability initiatives.

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Sprinklr Investment Narrative Recap

For shareholders, the core belief in Sprinklr centers on its ability to drive recurring growth through AI-powered customer experience solutions and stable enterprise relationships. The appointment of Anthony Coletta as CFO may bolster investor confidence in operational discipline, but it does not directly change the most important near-term catalyst: successfully expanding AI platform adoption across top customers. The largest risk remains heightened customer churn or downsell pressure among key enterprise accounts, a factor largely independent of management shifts.

Of the recent announcements, Sprinklr’s launch of advanced AI products like Copilot and AI Agents most closely aligns with current catalysts. These solutions are tailored to deepen adoption within existing accounts and appeal to enterprises seeking unified, AI-enabled platforms, making product execution a focal point for near-term performance even as leadership changes unfold.

On the flipside, investors should be mindful that continued reliance on a concentrated base of top customers could mean revenue is sensitive to shifts in just a few large accounts…

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Sprinklr's outlook anticipates $1.0 billion in revenue and $36.8 million in earnings by 2028. This scenario assumes an 8.0% annual revenue growth but a sharp decrease in earnings, down $83.4 million from current earnings of $120.2 million.

Uncover how Sprinklr's forecasts yield a $10.44 fair value, a 39% upside to its current price.

Exploring Other Perspectives

CXM Community Fair Values as at Oct 2025
CXM Community Fair Values as at Oct 2025

Five members of the Simply Wall St Community put Sprinklr’s fair value at US$7.79 to US$14.12 per share. While future AI expansion creates revenue opportunities, concentrated customer risks mean market opinion is far from settled.

Explore 5 other fair value estimates on Sprinklr - why the stock might be worth as much as 88% more than the current price!

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This article by Simply Wall St is general in nature. We provide commentary based on historical data and analyst forecasts only using an unbiased methodology and our articles are not intended to be financial advice. It does not constitute a recommendation to buy or sell any stock, and does not take account of your objectives, or your financial situation. We aim to bring you long-term focused analysis driven by fundamental data. Note that our analysis may not factor in the latest price-sensitive company announcements or qualitative material. Simply Wall St has no position in any stocks mentioned.

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