NYSE:AXPConsumer Finance
Could Amex’s Flexible Surcharge Stance Reshape Its Premium-Member Strategy and Moat in Payments (AXP)?
Recently, American Express CEO Steve Squeri addressed potential increases in merchant surcharges following the Visa-Mastercard settlement, emphasizing that extra fees on Amex card purchases would hurt the customer experience and noting the company’s readiness to adjust its “honor all cards” approach if surcharge practices escalate.
At the same time, management outlined a clear growth playbook centered on adding cardholders who spend more and paying higher annual fees, reinforcing American...