NasdaqGS:ZMSoftware
How Citi’s AI-Focused Upgrade At Zoom (ZM) Has Changed Its Investment Story
In recent days, Citi upgraded Zoom Communications, citing the company’s expanding multi-product platform and AI initiatives such as its Custom AI Companion and Contact Center offerings as key growth drivers.
This highlights a growing divide between earlier concerns about Zoom’s modest billing trends and newer optimism around its ability to monetize AI-enabled collaboration tools.
We’ll now examine how Citi’s renewed focus on Zoom’s AI-driven, multi-product strategy could influence the...