NYSE:NOWSoftware
ServiceNow Tests AI Customer Fit As Brazil Data Centers Expand Capacity
ServiceNow (NYSE:NOW) released its Customer Experience Report 2026, highlighting a gap between organizational AI investments and actual customer needs, with a sharp focus on India.
The report points to issues around empathy and end to end service integration in AI powered customer workflows.
ServiceNow has also launched new data centers in Brazil, expanding its regional presence in Latin America.
The Brazil facilities are intended to support enterprise scale AI solutions for customers in the...