Sprinklr (CXM): Exploring Valuation After New AI Platform Unveiling at CXUnifiers 2025

Sprinklr (NYSE:CXM) recently unveiled a suite of advanced AI tools, including Sprinklr Copilot and Sprinklr AI Agents. The new offerings aim to bring together enterprise data, teams, and workflows. This marks a step forward in its unified customer experience platform.

See our latest analysis for Sprinklr.

With the spotlight on new AI-driven capabilities, Sprinklr has seen its share price edge lower over recent months, despite a year marked by only modest total shareholder return gains. Recent launches and high-profile events such as CXUnifiers have put product innovation at the center. However, the market appears to be waiting for clear signs that these upgrades will translate into stronger long-term momentum.

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With shares still trading at a meaningful discount to analyst targets, the question for investors is whether Sprinklr remains undervalued after its recent developments, or if the market has already factored in future growth potential.

Most Popular Narrative: 25.9% Undervalued

Sprinklr's most widely followed narrative assigns a higher fair value than its latest closing price of $7.74, setting a bullish tone despite recent subdued market enthusiasm. This approach shapes expectations for the company's growth prospects and profitability in the face of near-term challenges.

The company's active investment in adding more digital channels and enhanced video to its unified platform addresses the rapid proliferation of social, messaging, and digital touchpoints. This development makes Sprinklr indispensable for global brands seeking truly omnichannel engagement. This trend is expected to drive sustained demand for Sprinklr's solutions, boosting overall revenue and increasing contract values.

Read the complete narrative.

Think you know what’s really under the hood of this valuation? This narrative hints at bold revenue ambitions, shrinking profit margins, and a premium multiple that would make most tech stocks blush. Ready to discover the exact assumptions behind that high target? Click to see just how aggressive these projections get.

Result: Fair Value of $10.44 (UNDERVALUED)

Have a read of the narrative in full and understand what's behind the forecasts.

However, persistent customer churn or rising cloud costs could easily disrupt Sprinklr’s projected growth path and challenge the optimistic outlook reflected in analyst targets.

Find out about the key risks to this Sprinklr narrative.

Build Your Own Sprinklr Narrative

Prefer a different perspective or want to craft your own conclusions from the data? You can explore the figures and shape your own view in just a few minutes. Do it your way.

A great starting point for your Sprinklr research is our analysis highlighting 2 key rewards and 2 important warning signs that could impact your investment decision.

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This article by Simply Wall St is general in nature. We provide commentary based on historical data and analyst forecasts only using an unbiased methodology and our articles are not intended to be financial advice. It does not constitute a recommendation to buy or sell any stock, and does not take account of your objectives, or your financial situation. We aim to bring you long-term focused analysis driven by fundamental data. Note that our analysis may not factor in the latest price-sensitive company announcements or qualitative material. Simply Wall St has no position in any stocks mentioned.

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