NasdaqGS:ABNBHospitality
Airbnb’s AI Native Shift Raises New Questions For Growth And Margins
Airbnb is accelerating its shift to an AI native platform, with a custom AI agent now handling about one third of support issues in North America.
The company plans a global rollout of this AI system and has appointed former Meta AI leader Ahmad Al Dahle as its new CTO.
These moves highlight Airbnb's push to automate customer service and embed AI more deeply in its core operations.
For investors watching NasdaqGS:ABNB, the AI push comes as the stock trades around $121.35, with a 1 year...