Verint Systems Inc. provides customer engagement solutions worldwide. The company offers Verint Open Platform to help brands enhance customer experience automation across various touchpoints between their organization and their customers in the contact center, back office, branch, websites, and mobile apps, as well as artificial intelligence (AI) powered bots to deliver AI business outcomes across the enterprise. Its Verint Open Platform delivers a range of capabilities for contact centers, branches, back offices, web sites, and the CX function, such as customer self-service, agent copilot bots, business analytics, workforce engagement, voice of customer/employee, and channels and desktop. The company also offers cloud operations, customer success, consulting and value, managed, implementation, education and training, and support services. The company serves financial service, healthcare, utilities, and technology industries, as well as government, large enterprises, and SMB organizations through its direct sales teams and indirect channels. Verint Systems Inc. was incorporated in 1994 and is headquartered in Melville, New York.
