Crexendo is betting that moving more of its phone-and-messaging platform to a major cloud provider, plus new AI features, can cut costs and make its service stickier for customers. The big question is whether it can keep growing while facing intense price competition and the messy, unpredictable timing of customers switching over from older systems.Read more
Crexendo rides the shift away from old phone systems toward cloud-based calling, but bigger tech companies may bundle similar tools and squeeze it on price. See why its move onto Oracle’s cloud could help efficiency while small-business dependence, fast-moving features, and rising rule-making costs could still limit long-term growth.Read more
Key Takeaways Rapid share gains, operational efficiencies, and strategic carrier partnerships position Crexendo for accelerated growth and margin expansion in a changing cloud communications market. Innovation through AI features, open integrations, and global expansion supports long-term outperformance in recurring software revenue and profitability.Read more
Crexendo, Inc. provides cloud communication platform software and unified communications as a service in the United States and internationally. It operates through two segments, Cloud Telecommunications Services and Software Solutions. The company offers hardware, software, and unified internet protocol or cloud technology for businesses using user interfaces, such as a Crexendo branded and third party desktop phones and/or mobile and desktop applications; develop end user portals for account management, license management, billing and customer support, and adopt other cloud technologies; and sale and lease of cloud telecommunications equipment. It also provides unified communications, video conferencing, and collaboration and contact center solutions comprising SNAPsolution, an IP-based platform that provides a broad suite of unified communications services, including hosted Private Branch Exchange, auto-attendant, call center, conferencing, and mobility; and SNAPaccel, a software-as-a-service based software. In addition, the company offers subscription maintenance and support services; and professional services, including consulting, technical support, resident engineer, and design and installation services. The company was formerly known as iMergent, Inc. and changed its name to Crexendo, Inc. in May 2011. The company was incorporated in 1995 and is headquartered in Tempe, Arizona.
