Announcement • Jul 31
Information Services Group Launches Research Study Examining Providers That Help Banks Manage Complex Legacy Technologies And Strengthen Resilience As AI And Automation Reshape Bank Operations Information Services Group has launched a research study examining providers that help banks manage complex legacy technologies and strengthen resilience as AI and automation reshape bank operations. The study results will be published in a series of comprehensive ISG Provider Lens reports, called Banking Technology and Services, scheduled to be released in December 2026. The reports will assess strategic advisory services, managed services, business process as a service (BPaaS) and services for modernization of core banking and payment systems. It will include dedicated coverage of midmarket providers. The study focuses on companies that deliver technology and operational services to banks, not software-only providers. Enterprise buyers will be able to use the insights from the reports to evaluate their current vendor relationships, identify potential new engagements and compare available offerings. ISG advisors will use the research to guide clients through increasingly complex transformation and platform investment decisions. ISG has distributed surveys to more than 240 banking technology and services providers. Working in collaboration with ISG’s global advisors, the research team will produce six quadrants representing the services banks typically buy, based on ISG’s experience working with its clients. The six quadrants are: Core Banking Technology and Integration Services, evaluating providers that implement, modernize and integrate core banking systems. The quadrant considers their ability to connect legacy and modern platforms, support cloud migration and use automation or AI-enabled tools to improve delivery quality. Core Banking Technology and Integration Services — Midmarket Providers, assessing midsize and specialist providers that help banks modernize systems with flexible, practical delivery models. Providers are evaluated on domain expertise, implementation speed and services suited to institutions that do not require large-enterprise transformation programs. Payment Modernization Technology Services, covering providers that help banks update payment platforms and respond to changing market requirements. The quadrant assesses services for real-time payments, ISO 20022 migration and payment orchestration, together with capabilities that strengthen fraud and risk controls. Banking BPaaS, evaluating providers that combine business process-as-a-service platforms with managed services to carry out banking processes. The quadrant considers how providers standardize fragmented workflows, strengthen compliance and improve efficiency through scalable operating models and AI-enabled capabilities. Managed Services for Midmarket Banks, assessing providers that deliver managed banking services and platform-enabled operating models for midmarket institutions. Providers are evaluated on their ability to offer right-sized delivery, streamline implementation and support banks with limited internal resources. Strategy and Technology Advisory Services, covering providers that help banks establish modernization priorities, redesign operating models and make complex technology decisions. The quadrant assesses advisory capabilities spanning transformation roadmaps, program governance and responsible AI strategy. Geographically focused reports from the study will examine the global banking technology and services market and examine products and services available in the U.S. and Canada, Europe and Brazil. ISG analysts David Ritter, covering the U.S., Canada and Europe, and Adriana Frantz, covering Brazil, will serve as authors of the reports. A list of identified providers and vendors and further details on the study are available in this digital brochure. Companies not listed as banking technology and services providers can contact ISG and ask to be included in the study. All 2026 ISG Provider Lens evaluations feature expanded customer experience (CX) data capturing real-world enterprise feedback on specific provider services and solutions, based on ISG’s continuous CX research. Announcement • Jul 29
Information Services Group Launches Research Study Examining Service Providers Empowering Enterprises to Maximize Value from Oracle Cloud, Ai and Applications Portfolio Information Services Group has launched a research study examining service providers that help enterprises modernize Oracle environments as they expand AI adoption and cloud modernization. The study results will be published in a series of comprehensive ISG Provider Lens reports, called Oracle Cloud and Technology Ecosystem, scheduled to be released in November 2026. The reports will cover companies offering professional services (consulting, implementation and integration), managed services and Oracle Cloud Infrastructure solutions and capabilities. ISG has distributed surveys to more than 75 Oracle cloud and technology ecosystem providers. Working in collaboration with ISG’s global advisors, the research team will produce three quadrants representing the Oracle cloud and technology services typical enterprises are buying, based on ISG’s experience working with its clients. The three quadrants are: Professional Services (Consulting, Implementation and Integration), evaluating providers that help enterprises plan, implement and optimize Oracle deployments and support business transformation, AI adoption and integration across Oracle and third-party ecosystems; Managed Services, assessing providers that operate, optimize and continuously improve Oracle application and database environments through lifecycle management, AI-enabled operations and services that improve resilience, efficiency and business outcomes; OCI Solutions and Capabilities, covering providers that help enterprises modernize OCI environments and accelerate cloud-native transformation. They help enterprises build secure, scalable Oracle cloud environments to meet evolving business and AI requirements. Geographically focused reports from the study will cover the global Oracle cloud and technology ecosystem market and examine products and services available in Asia Pacific, Brazil, the U.K. and the U.S. ISG analysts Cristiane Tarricone (Brazil), Maharshi Pandya and Sonam Chawla (Asia Pacific), Roman Pelzel (U.K.) and Siddharth Idnani (U.S.) will serve as authors of the reports. A list of identified providers and vendors and further details on the study are available in this digital brochure. Companies not listed as Oracle cloud and technology ecosystem providers can contact ISG and ask to be included in the study. All 2026 ISG Provider Lens evaluations feature expanded customer experience data capturing real-world enterprise feedback on specific provider services and solutions, based on ISG’s continuous CX research. Announcement • Jul 27
Information Services Group Launches Research Study Examining Service Providers That Enable Organizations to Strengthen Network Resilience, Modernize Operations and Prepare Infrastructure for the Demands of Ai-Enabled Business Information Services Group has launched a research study examining service providers that enable organizations to strengthen network resilience, modernize operations and prepare infrastructure for the demands of AI-enabled business. The study results will be published in a series of comprehensive ISG Provider Lens reports, called Enterprise Managed Network Services, scheduled to be released in December 2026. The reports will cover companies offering services including network transformation, managed network operations, network as a service (NaaS) and managed enterprise connectivity services. Enterprise buyers will be able to use insights from the reports to evaluate their current vendor relationships, identify potential new engagements and compare available offerings. ISG advisors will use the research to guide clients through increasingly complex transformation and platform investment decisions. ISG has distributed surveys to more than 75 enterprise managed network service providers. Working in collaboration with ISG’s global advisors, the research team will produce four quadrants representing the enterprise managed network services the typical enterprise is buying, based on ISG’s experience working with its clients. The four quadrants are: Network Transformation Services, evaluating providers that deliver consulting-led network transformation services, helping enterprises reduce complexity, coordinate ecosystems and translate business, security, application and cloud requirements into transformation roadmaps; Managed Network Service Evolution, assessing providers of fully managed, enterprise-grade network services that assume end-to-end responsibility for enterprise network environments through AI-assisted operations, automation, predictive analytics and operational transformation; Network as a Service (NaaS), covering providers of cloud-native, consumption-based services that integrate networking and security through centralized management, automated provisioning and end-to-end orchestration in multicloud and multivendor environments; Managed Enterprise Connectivity Solutions, evaluating providers delivering managed enterprise connectivity services in India with end-to-end accountability, resilient last-mile delivery, cloud connectivity and service assurance. Geographically focused reports from the study will cover the global enterprise managed network services market and examine products and services available in the U.S., Europe and Asia Pacific. ISG analysts Kenn Walters (Europe and U.S.) and Yash Jethani Pradeep (Asia Pacific) will serve as authors of the reports. A list of identified providers and vendors and further details on the study are available in this digital brochure. Companies not listed as enterprise managed network service providers can contact ISG and ask to be included in the study. All 2026 ISG Provider Lens evaluations feature expanded customer experience (CX) data capturing real-world enterprise feedback on specific provider services and solutions, based on ISG’s continuous CX research.