ASX:IRESoftware
Did Iress' (ASX:IRE) Xplan Service Shake‑Up Quietly Reframe Its UK Growth Ambitions?
Iress recently appointed Laura King to the newly created role of Head of Operations and Relationship Management, uniting its Operations and Relationship Management teams to deliver more coordinated support for Xplan users and enhance its UK service model.
This move caps an 18‑month programme of operational changes that have already improved customer satisfaction, engagement and retention among UK wealth management clients.
With this leadership appointment aiming to elevate service excellence...