Teleperformance（RCF）株式概要テレパフォーマンスSEは、その子会社とともに、デジタル・ビジネス・サービス企業としてフランス国内および国際的に事業を展開している。 詳細RCF ファンダメンタル分析スノーフレーク・スコア評価5/6将来の成長1/6過去の実績2/6財務の健全性4/6配当金6/6報酬当社が推定した公正価値より69.9%で取引されている 収益は年間6.65%増加すると予測されています 7.01%の高配当で安定した配当金を支払う 同業他社や業界と比較して、良好な取引価格 リスク分析多額の負債を抱えている すべてのリスクチェックを見るRCF Community Fair Values Create NarrativeSee what others think this stock is worth. Follow their fair value or set your own to get alerts.Your Fair Value€Current Price€64.6842.2% 割高 内在価値ディスカウントGrowth estimate overAnnual revenue growth rate5 Yearstime period%/yrDecreaseIncreasePastFuture010b2016201920222025202620282031Revenue €10.5bEarnings €509.6mAdvancedSet Fair ValueView all narrativesTeleperformance SE 競合他社BilfingerSymbol: XTRA:GBFMarket cap: €3.3bVeteranpoolenSymbol: DB:QI5Market cap: €1.3bBefesaSymbol: XTRA:BFSAMarket cap: €1.4bExlService HoldingsSymbol: NasdaqGS:EXLSMarket cap: US$4.5b価格と性能株価の高値、安値、推移の概要Teleperformance過去の株価現在の株価€64.6852週高値€95.0252週安値€45.69ベータ0.571ヶ月の変化19.56%3ヶ月変化28.49%1年変化-27.70%3年間の変化-54.79%5年間の変化n/aIPOからの変化192.41%最新ニュースお知らせ • May 23+ 1 more updateTeleperformance SE Approves Dividend, Payable on May 28, 2026Teleperformance SE at its Combined Annual Shareholders’ Meeting held on May 21, 2026, approved a dividend of EUR 4.50 per share, with the ex-dividend date set for May 26, 2026, and payment date on May 28, 2026.Upcoming Dividend • May 19Upcoming dividend of €4.50 per shareEligible shareholders must have bought the stock before 26 May 2026. Payment date: 28 May 2026. Payout ratio is a comfortable 53% and this is well supported by cash flows. Trailing yield: 6.0%. Within top quartile of German dividend payers (4.6%). Higher than average of industry peers (3.3%).Valuation Update With 7 Day Price Move • May 06Investor sentiment improves as stock rises 15%After last week's 15% share price gain to €63.32, the stock trades at a forward P/E ratio of 7x. Average forward P/E is 14x in the Professional Services industry in Europe. Total loss to shareholders of 56% over the past three years.Valuation Update With 7 Day Price Move • Apr 17Investor sentiment improves as stock rises 16%After last week's 16% share price gain to €56.80, the stock trades at a forward P/E ratio of 6x. Average forward P/E is 14x in the Professional Services industry in Europe. Total loss to shareholders of 70% over the past three years.お知らせ • Mar 23Teleperformance SE(ENXTPA:TEP) dropped from FTSE All-World Index (USD)Teleperformance SE(ENXTPA:TEP) dropped from FTSE All-World Index (USD)Declared Dividend • Mar 09Dividend increased to €4.50Dividend of €4.50 is 7.1% higher than last year. Ex-date: 26th May 2026 Payment date: 28th May 2026 Dividend yield will be 7.9%, which is higher than the industry average of 1.8%. Sustainability & Growth Dividend is covered by both earnings (53% earnings payout ratio) and cash flows (19% cash payout ratio). The dividend has increased by an average of 17% per year over the past 10 years and has been stable with no material reductions to payments, indicating a long track record of dividend growth and stability. EPS is expected to grow by 26% over the next 3 years, which should provide support to the dividend and adequate earnings cover.最新情報をもっと見るRecent updatesお知らせ • May 23+ 1 more updateTeleperformance SE Approves Dividend, Payable on May 28, 2026Teleperformance SE at its Combined Annual Shareholders’ Meeting held on May 21, 2026, approved a dividend of EUR 4.50 per share, with the ex-dividend date set for May 26, 2026, and payment date on May 28, 2026.Upcoming Dividend • May 19Upcoming dividend of €4.50 per shareEligible shareholders must have bought the stock before 26 May 2026. Payment date: 28 May 2026. Payout ratio is a comfortable 53% and this is well supported by cash flows. Trailing yield: 6.0%. Within top quartile of German dividend payers (4.6%). Higher than average of industry peers (3.3%).Valuation Update With 7 Day Price Move • May 06Investor sentiment improves as stock rises 15%After last week's 15% share price gain to €63.32, the stock trades at a forward P/E ratio of 7x. Average forward P/E is 14x in the Professional Services industry in Europe. Total loss to shareholders of 56% over the past three years.Valuation Update With 7 Day Price Move • Apr 17Investor sentiment improves as stock rises 16%After last week's 16% share price gain to €56.80, the stock trades at a forward P/E ratio of 6x. Average forward P/E is 14x in the Professional Services industry in Europe. Total loss to shareholders of 70% over the past three years.お知らせ • Mar 23Teleperformance SE(ENXTPA:TEP) dropped from FTSE All-World Index (USD)Teleperformance SE(ENXTPA:TEP) dropped from FTSE All-World Index (USD)Declared Dividend • Mar 09Dividend increased to €4.50Dividend of €4.50 is 7.1% higher than last year. Ex-date: 26th May 2026 Payment date: 28th May 2026 Dividend yield will be 7.9%, which is higher than the industry average of 1.8%. Sustainability & Growth Dividend is covered by both earnings (53% earnings payout ratio) and cash flows (19% cash payout ratio). The dividend has increased by an average of 17% per year over the past 10 years and has been stable with no material reductions to payments, indicating a long track record of dividend growth and stability. EPS is expected to grow by 26% over the next 3 years, which should provide support to the dividend and adequate earnings cover.Reported Earnings • Feb 27Full year 2025 earnings released: EPS: €8.47 (vs €8.76 in FY 2024)Full year 2025 results: EPS: €8.47 (down from €8.76 in FY 2024). Revenue: €10.2b (flat on FY 2024). Net income: €497.0m (down 5.0% from FY 2024). Profit margin: 4.9% (down from 5.1% in FY 2024). Revenue is forecast to stay flat during the next 3 years compared to a 5.6% growth forecast for the Professional Services industry in Europe. Over the last 3 years on average, earnings per share has fallen by 11% per year but the company’s share price has fallen by 41% per year, which means it is performing significantly worse than earnings.お知らせ • Feb 27+ 2 more updatesTeleperformance SE Proposes to Increase the Dividend, Payable on 28 May 2026Teleperformance SE announced proposal to increase the dividend from €4.20 to €4.50 per share, subject to shareholders’ approval at the upcoming Annual Meeting to be held on 21 May 2026. Ex-dividend date is 26 May 2026. Dividend payment date is 28 May 2026.お知らせ • Jan 13Teleperformance SE to Report Fiscal Year 2025 Results on Feb 26, 2026Teleperformance SE announced that they will report fiscal year 2025 results at 5:40 PM, Central European Standard Time on Feb 26, 2026お知らせ • Nov 06Teleperformance SE Updates Earnings Guidance for the Year 2025Teleperformance SE updated earnings guidance for the year 2025. For the year, the company expects Group LFL revenue growth between +1.0% and +2.0% (vs. the lower end of the +2% to +4% range).お知らせ • Nov 05Teleperformance SE to Report Fiscal Year 2025 Results on Feb 26, 2026Teleperformance SE announced that they will report fiscal year 2025 results on Feb 26, 2026Valuation Update With 7 Day Price Move • Aug 07Investor sentiment deteriorates as stock falls 17%After last week's 17% share price decline to €70.62, the stock trades at a forward P/E ratio of 6x. Average forward P/E is 17x in the Professional Services industry in Europe. Total loss to shareholders of 75% over the past three years.New Risk • Aug 01New minor risk - Share price stabilityThe company's share price has been volatile over the past 3 months. It is more volatile than 75% of German stocks, typically moving 6.6% a week. This is considered a minor risk. Share price volatility indicates the stock is highly sensitive to market conditions or economic conditions rather than being sensitive to its own business performance, which may also be inconsistent. It also increases the risk of potential losses in the short term as the stock tends to have larger drops in price more frequently than other stocks. Currently, the following risks have been identified for the company: Minor Risks High level of debt (93% net debt to equity). Share price has been volatile over the past 3 months (6.6% average weekly change).Reported Earnings • Aug 01First half 2025 earnings released: EPS: €4.21 (vs €4.85 in 1H 2024)First half 2025 results: EPS: €4.21 (down from €4.85 in 1H 2024). Revenue: €5.12b (flat on 1H 2024). Net income: €249.0m (down 14% from 1H 2024). Profit margin: 4.9% (down from 5.7% in 1H 2024). Revenue is forecast to grow 2.7% p.a. on average during the next 3 years, compared to a 5.6% growth forecast for the Professional Services industry in Europe. Over the last 3 years on average, earnings per share has fallen by 7% per year but the company’s share price has fallen by 41% per year, which means it is performing significantly worse than earnings.Valuation Update With 7 Day Price Move • Jun 19Investor sentiment deteriorates as stock falls 15%After last week's 15% share price decline to €78.54, the stock trades at a forward P/E ratio of 7x. Average forward P/E is 17x in the Professional Services industry in Europe. Total loss to shareholders of 69% over the past three years.お知らせ • Jun 18+ 2 more updatesTP Launches TP.ai FAB (Foundational AI Backbone)TP unveils ‘Future Forward,’ its new strategic plan at a Capital Markets Day in New York City. ‘Future Forward’ is TP’s strategic initiative to become a next-generation, AI-enabled company. This encompasses fusing cutting-edge technology with human expertise to expand growth and deliver long-term value. By intelligently orchestrating AI with human empathy, judgement and expertise, TP aims to create competitive advantages for its clients through digital integrated business services. TP is launching TP.ai FAB (Foundational AI Backbone), a proprietary AI orchestrationplatform designed to seamlessly integrate artificial intelligence, human expertise, and automation at scale. TP.ai FAB will underpin TP’s three pillar growth strategy: growing the core business with AI: leveraging technology and AI to deliver enhanced client outcomes, strengthen value propositions, and accelerate growth. extending vertical plays: expanding industry-specific solutions, end-to-end AI-enabled offerings and scaling specialized services globally. unlocking new opportunities in AI: accelerating growth in markets across the AI value chain, focusing on data services, technology, consulting, and digital marketing. TP plans to significantly invest over the next three years to accelerate AI deployment supported by a strengthened leadership structure to drive execution. Together, these initiatives position TP to harness the full potential of its human and technological capabilities, expanding the Group’s total addressable market, including new markets, scaling high-margin business models and delivering meaningful value to clients.お知らせ • May 21+ 1 more updateTeleperformance SE Approves Ratification of Board AppointmentsTeleperformance SE at its meeting held on May 21, 2025 approved ratification of the appointment of Mrs. Vera Songwe and Mr. Mehdi Ghissassi as directors. These appointments will continue to strengthen the Board’s diversity in terms of experience, expertise, notably in Artificial Intelligence, and nationalities.Upcoming Dividend • May 19Upcoming dividend of €4.20 per shareEligible shareholders must have bought the stock before 26 May 2025. Payment date: 28 May 2025. Payout ratio is a comfortable 48% and this is well supported by cash flows. Trailing yield: 4.4%. Within top quartile of German dividend payers (4.4%). Higher than average of industry peers (2.3%).お知らせ • Apr 30Teleperformance SE to Report First Half, 2025 Results on Jul 31, 2025Teleperformance SE announced that they will report first half, 2025 results on Jul 31, 2025お知らせ • Apr 10Teleperformance SE, Annual General Meeting, May 22, 2025Teleperformance SE, Annual General Meeting, May 22, 2025. Location: cloud business center, 10 bis rue du quatre septembre, paris FranceValuation Update With 7 Day Price Move • Mar 08Investor sentiment improves as stock rises 16%After last week's 16% share price gain to €108, the stock trades at a forward P/E ratio of 9x. Average forward P/E is 17x in the Professional Services industry in Europe. Total loss to shareholders of 63% over the past three years.Declared Dividend • Mar 03Dividend increased to €4.20Dividend of €4.20 is 9.1% higher than last year. Ex-date: 26th May 2025 Payment date: 28th May 2025 Dividend yield will be 4.5%, which is higher than the industry average of 1.8%. Sustainability & Growth Dividend is well covered by both earnings (48% earnings payout ratio) and cash flows (16% cash payout ratio). The dividend has increased by an average of 18% per year over the past 10 years and has been stable with no material reductions to payments, indicating a long track record of dividend growth and stability. EPS is expected to grow by 65% over the next 3 years, which should provide support to the dividend and adequate earnings cover.お知らせ • Mar 01Teleperformance SE announces Annual dividend, payable on May 28, 2025Teleperformance SE announced Annual dividend of EUR 4.2000 per share payable on May 28, 2025, ex-date on May 26, 2025 and record date on May 27, 2025.Reported Earnings • Feb 28Full year 2024 earnings released: EPS: €8.76 (vs €10.27 in FY 2023)Full year 2024 results: EPS: €8.76 (down from €10.27 in FY 2023). Revenue: €10.3b (up 23% from FY 2023). Net income: €523.0m (down 13% from FY 2023). Profit margin: 5.1% (down from 7.2% in FY 2023). The decrease in margin was driven by higher expenses. Revenue is forecast to grow 3.7% p.a. on average during the next 3 years, compared to a 5.9% growth forecast for the Professional Services industry in Europe. Over the last 3 years on average, earnings per share has fallen by 1% per year but the company’s share price has fallen by 35% per year, which means it is performing significantly worse than earnings.お知らせ • Nov 07+ 1 more updateTeleperformance SE Confirms Earnings Guidance for the Year 2024Teleperformance SE confirmed earnings guidance for the year 2024. For the year, the company expects pro forma revenue growth targets of between +2% and +4% for 2024, with an improvement in EBITA margin before non-recurring items of +10 to +20 basis points, and a sustained growth in net free cash flow allowing deleveraging below 2x.Valuation Update With 7 Day Price Move • Oct 18Investor sentiment improves as stock rises 16%After last week's 16% share price gain to €102, the stock trades at a forward P/E ratio of 8x. Average forward P/E is 16x in the Professional Services industry in Europe. Total loss to shareholders of 10% over the past year.Valuation Update With 7 Day Price Move • Aug 07Investor sentiment deteriorates as stock falls 15%After last week's 15% share price decline to €102, the stock trades at a forward P/E ratio of 8x. Average forward P/E is 15x in the Professional Services industry in Europe. Total loss to shareholders of 16% over the past year.Reported Earnings • Aug 02First half 2024 earnings released: EPS: €4.85 (vs €4.64 in 1H 2023)First half 2024 results: EPS: €4.85 (up from €4.64 in 1H 2023). Revenue: €5.08b (up 28% from 1H 2023). Net income: €291.0m (up 7.4% from 1H 2023). Profit margin: 5.7% (down from 6.8% in 1H 2023). The decrease in margin was driven by higher expenses. Revenue is forecast to grow 5.7% p.a. on average during the next 3 years, compared to a 5.7% growth forecast for the Professional Services industry in Europe.Valuation Update With 7 Day Price Move • Jul 05Investor sentiment improves as stock rises 17%After last week's 17% share price gain to €114, the stock trades at a forward P/E ratio of 10x. Average forward P/E is 15x in the Professional Services industry in Europe. Total loss to shareholders of 19% over the past year.Upcoming Dividend • May 21Upcoming dividend of €3.85 per shareEligible shareholders must have bought the stock before 28 May 2024. Payment date: 30 May 2024. Payout ratio is a comfortable 37% and this is well supported by cash flows. Trailing yield: 3.5%. Lower than top quartile of German dividend payers (4.6%). Higher than average of industry peers (2.3%).Valuation Update With 7 Day Price Move • May 07Investor sentiment improves as stock rises 16%After last week's 16% share price gain to €97.90, the stock trades at a forward P/E ratio of 8x. Average forward P/E is 16x in the Professional Services industry in Europe. Total loss to shareholders of 37% over the past year.お知らせ • May 03Teleperformance Se Provides Earnings Guidance for the Full Year 2024Teleperformance SE provided earnings guidance for the full year 2024. for the year, the company expects pro-forma revenue growth of +2% to +4%.お知らせ • May 01Teleperformance SE to Report First Half, 2024 Results on Jul 30, 2024Teleperformance SE announced that they will report first half, 2024 results on Jul 30, 2024Valuation Update With 7 Day Price Move • Mar 13Investor sentiment deteriorates as stock falls 26%After last week's 26% share price decline to €84.30, the stock trades at a forward P/E ratio of 7x. Average forward P/E is 17x in the Professional Services industry in Europe. Total loss to shareholders of 62% over the past year.New Risk • Mar 07New minor risk - Financial positionThe company has a high level of debt. Net debt to equity ratio: 88% This is considered a minor risk. Having a high level of debt increases the company's balance sheet risk. The company has a higher interest repayment burden, leading to the need to allocate a greater amount of its earnings towards servicing the debt, potentially limiting growth options or shareholder distributions. It can also increase the risk of bankruptcy if business conditions deteriorate enough that the company can no longer meet its debt obligations. Currently, the following risks have been identified for the company: Minor Risks High level of debt (88% net debt to equity). Share price has been volatile over the past 3 months (10% average weekly change). Shareholders have been diluted in the past year (4.1% increase in shares outstanding).お知らせ • Mar 07Teleperformance SE Recommends Dividend for 2023, Payable on May 30, 2024Teleperformance SE announced Board of Directors will recommend that shareholders at the Annual General Meeting on May 23, 2024 approve a 2023 dividend of €3.85 per share, unchanged from the amount paid in respect of 2022. This would correspond to a payout ratio of 38%. Ex-dividend date: May 28, 2024. Dividend payment: May 30, 2024.Reported Earnings • Mar 07Full year 2023 earnings released: EPS: €10.27 (vs €10.95 in FY 2022)Full year 2023 results: EPS: €10.27 (down from €10.95 in FY 2022). Revenue: €8.35b (up 2.4% from FY 2022). Net income: €602.0m (down 6.7% from FY 2022). Profit margin: 7.2% (down from 7.9% in FY 2022). The decrease in margin was driven by higher expenses. Revenue is forecast to grow 9.7% p.a. on average during the next 3 years, compared to a 5.1% growth forecast for the Professional Services industry in Europe.お知らせ • Mar 07Teleperformance SE Provides Earnings Guidance for the First Quarter and Year 2024Teleperformance SE provided earnings guidance for the first quarter and year 2024. For the year, the company expects Like-for-like revenue growth of +2% to +4%.For the quarter, Revenue growth is likely to remain limited in the first quarter of 2024, given the highly unfavorable comparatives and the persistently volatile environment.お知らせ • Feb 16Teleperformance Se Announces to Appoint Bhupender Singh as Sole Chief Executive Officer, Starting January 1, 2026Teleperformance SE announced to implements a new governance organization and it also represents a step towards the separation, starting January 1, 2026, of the roles of Chairman of the Board and Chief Executive Officer. On such date, Bhupender Singh will be appointed as sole Chief Executive Officer.お知らせ • Jan 26Teleperformance Launches Digital Services Arm, TP Infinity, to Better Serve Clients Globally Through Consulting, Design and System Integration ServicesTeleperformance announced the launch of its global digital consulting arm, TP Infinity, designed to deliver a holistic approach to building stronger brands through enhanced customer experience (CX). TP Infinity seeks to address the growing client demand for an integrated approach to CX transformation in today’s experience-led economy. Its comprehensive portfolio spans consulting, technology, data analytics, design and creative services, combining Teleperformance’s growing, global digital CX and transformation services with three independent digital companies integrated through Teleperformance’s recent acquisition of Majorel. These include: IST Networks, a CX technology reseller, system integrator and managed service provider based in Egypt, with operations in Saudi Arabia, UAE and broader EMEA; Findasense, a digital marketing agency based in Spain, with operations in Mexico, Colombia and rest of Latin America; and Junokai, a CX consulting firm based in Germany. TP Infinity team members will support their own clients and work seamlessly in partnership with Teleperformance teams and their clients to enable faster, more efficient and improved business processes that deliver enhanced experiences for customers. TP Infinity is comprised of a diverse team of more than 650 strategists, data lovers, tech enthusiasts, creative masterminds and operations gurus operating in 15 countries across North America, South America, Europe, and Asia who are united by a common purpose: to push the boundaries of CX.Valuation Update With 7 Day Price Move • Jan 24Investor sentiment improves as stock rises 15%After last week's 15% share price gain to €150, the stock trades at a forward P/E ratio of 13x. Average forward P/E is 16x in the Professional Services industry in Europe. Total loss to shareholders of 39% over the past year.New Risk • Jan 21New minor risk - Shareholder dilutionThe company's shareholders have been diluted in the past year. Increase in shares outstanding: 7.3% This is considered a minor risk. Shareholder dilution occurs when there is an increase in the number of shares on issue that is not proportionally distributed between all shareholders. Often due to the company raising equity capital or some options being converted into stock. All else being equal, if there are more shares outstanding then each existing share will be entitled to a lower proportion of the company's total earnings, thus reducing earnings per share (EPS). While dilution might not always result in lower EPS (like if the company is using the capital to fund an EPS accretive acquisition) in a lot cases it does, along with lower dividends per share and less voting power at shareholder meetings. Currently, the following risks have been identified for the company: Minor Risks High level of debt (52% net debt to equity). Share price has been volatile over the past 3 months (8.5% average weekly change). Shareholders have been diluted in the past year (7.3% increase in shares outstanding).お知らせ • Jan 09Teleperformance SE, Annual General Meeting, May 23, 2024Teleperformance SE, Annual General Meeting, May 23, 2024.Valuation Update With 7 Day Price Move • Dec 20Investor sentiment improves as stock rises 15%After last week's 15% share price gain to €134, the stock trades at a forward P/E ratio of 11x. Average forward P/E is 16x in the Professional Services industry in Europe. Total loss to shareholders of 35% over the past year.お知らせ • Nov 07+ 1 more updateTeleperformance SE to Report Fiscal Year 2023 Results on Feb 28, 2024Teleperformance SE announced that they will report fiscal year 2023 results on Feb 28, 2024お知らせ • Oct 18Teleperformance Launches TP Configuration, an Ai-Driven Platform to Enhance Service DeliveryTeleperformance SE announced it has launched a new AI-driven digital solution for clients that enables faster, more efficient, and improved business processes. TP Configuration is an integrated, unified and scalable platform for managing the end-to-end agent lifecycle and improving operational performance. A complete application suite, TP Configuration supports more efficient back-office operations for enhanced customer care, bringing together scattered processes under a single sign-on platform to deliver a 360-degree view of agent performance, the operations floor and customer inquiries. Teleperformance clients using TP Configuration in their programs have seen significant efficiency, accuracy and customer experience benefits across a variety of industries. Programs have experienced up to 35% improvement in turnaround time, up to 40% reduction in customer escalations, and benefited from real-time insights into agent and customer interactions. TP Configuration's single-source platform includes near real-time monitoring and service-level reporting dashboards that deliver a comprehensive view to program operations, including quality management review and auditing, an intelligent workflow process that captures end-to-end tracking and provides automated audit flow; a system to help forecast labor needs and identify attrition risk; and more.株主還元RCFDE Professional ServicesDE 市場7D-14.3%3.2%2.8%1Y-27.7%6.1%1.4%株主還元を見る業界別リターン: RCF過去 1 年間で6.1 % の収益を上げたGerman Professional Services業界を下回りました。リターン対市場: RCFは、過去 1 年間で1.4 % のリターンを上げたGerman市場を下回りました。価格変動Is RCF's price volatile compared to industry and market?RCF volatilityRCF Average Weekly Movement7.4%Professional Services Industry Average Movement5.8%Market Average Movement6.0%10% most volatile stocks in DE Market12.8%10% least volatile stocks in DE Market2.7%安定した株価: RCF 、 German市場と比較して、過去 3 か月間で大きな価格変動はありませんでした。時間の経過による変動: RCFの 週次ボラティリティ ( 7% ) は過去 1 年間安定しています。会社概要設立従業員CEO（最高経営責任者ウェブサイト1910446,716Jorge Amarwww.tp.comテレパフォーマンスSEは、その子会社とともに、デジタル・ビジネス・サービス会社としてフランス国内および国際的に事業を展開している。コア・サービス部門と専門サービス部門で事業を展開している。同社は、顧客関係、技術支援、顧客獲得サービス、ビジネスプロセス管理、バックオフィスとデジタルプラットフォームサービス、オンライン通訳、ビザ申請管理、健康管理、採用プロセスアウトソーシングの助言と支援、売掛金債権管理サービスを提供している。また、デジタルCX、信頼と安全、人工知能、リアルタイム音声理解、StoryfAIアプリケーション、TPマイクロサービス、ビデオCX、バックオフィス処理、統合販売、財務・会計、スマートソーシング、在宅勤務、多言語サービス、広告販売、リバッジソリューション、高度分析、ビジネスプロセス最適化、業務改革コンサルティング、テクノロジーサービス、クレーム管理、回収サービス、通訳・翻訳、採用プロセスアウトソーシング、ビザ・領事サービス、ヘルスケアサポートも提供している。同社は、自動車、エネルギー・公共事業、メディア、政府、テクノロジー、旅行、ホスピタリティ、貨物、銀行・金融サービス、ヘルスケア、保険、小売・eコマース、テレコム、ビデオゲームなどの業界にサービスを提供している。テレパフォーマンスSEは1910年に設立され、フランスのパリに本社を置いている。もっと見るTeleperformance SE 基礎のまとめTeleperformance の収益と売上を時価総額と比較するとどうか。RCF 基礎統計学時価総額€3.74b収益（TTM）€497.00m売上高(TTM)€10.21b7.5xPER（株価収益率0.4xP/SレシオRCF は割高か？公正価値と評価分析を参照収益と収入最新の決算報告書（TTM）に基づく主な収益性統計RCF 損益計算書（TTM）収益€10.21b売上原価€7.05b売上総利益€3.16bその他の費用€2.66b収益€497.00m直近の収益報告Dec 31, 2025次回決算日Jul 30, 2026一株当たり利益（EPS）8.55グロス・マージン30.95%純利益率4.87%有利子負債／自己資本比率102.2%RCF の長期的なパフォーマンスは？過去の実績と比較を見る配当金7.0%現在の配当利回り53%配当性向RCF 配当は確実ですか？RCF 配当履歴とベンチマークを見るRCF 、いつまでに購入すれば配当金を受け取れますか？Teleperformance 配当日配当落ち日May 26 2026配当支払日May 28 2026配当落ちまでの日数2 days配当支払日までの日数0 daysRCF 配当は確実ですか？RCF 配当履歴とベンチマークを見るView Valuation企業分析と財務データの現状データ最終更新日（UTC時間）企業分析2026/05/26 17:00終値2026/05/26 00:00収益2025/12/31年間収益2025/12/31データソース企業分析に使用したデータはS&P Global Market Intelligence LLC のものです。本レポートを作成するための分析モデルでは、以下のデータを使用しています。データは正規化されているため、ソースが利用可能になるまでに時間がかかる場合があります。パッケージデータタイムフレーム米国ソース例会社財務10年損益計算書キャッシュ・フロー計算書貸借対照表SECフォーム10-KSECフォーム10-Qアナリストのコンセンサス予想+プラス3年予想財務アナリストの目標株価アナリストリサーチレポートBlue Matrix市場価格30年株価配当、分割、措置ICEマーケットデータSECフォームS-1所有権10年トップ株主インサイダー取引SECフォーム4SECフォーム13Dマネジメント10年リーダーシップ・チーム取締役会SECフォーム10-KSECフォームDEF 14A主な進展10年会社からのお知らせSECフォーム8-K* 米国証券を対象とした例であり、非米国証券については、同等の規制書式および情報源を使用。特に断りのない限り、すべての財務データは1年ごとの期間に基づいていますが、四半期ごとに更新されます。これは、TTM（Trailing Twelve Month）またはLTM（Last Twelve Month）データとして知られています。詳細はこちら。分析モデルとスノーフレーク本レポートを生成するために使用した分析モデルの詳細は当社のGithubページでご覧いただけます。また、レポートの使用方法に関するガイドやYoutubeのチュートリアルも掲載しています。シンプリー・ウォールストリート分析モデルを設計・構築した世界トップクラスのチームについてご紹介します。業界およびセクターの指標私たちの業界とセクションの指標は、Simply Wall Stによって6時間ごとに計算されます。アナリスト筋Teleperformance SE 14 これらのアナリストのうち、弊社レポートのインプットとして使用した売上高または利益の予想を提出したのは、 。アナリストの投稿は一日中更新されます。31 アナリスト機関Carl RaynsfordBerenbergWilliam KirknessBernsteinLaurent GelebartBNP Paribas28 その他のアナリストを表示
お知らせ • May 23+ 1 more updateTeleperformance SE Approves Dividend, Payable on May 28, 2026Teleperformance SE at its Combined Annual Shareholders’ Meeting held on May 21, 2026, approved a dividend of EUR 4.50 per share, with the ex-dividend date set for May 26, 2026, and payment date on May 28, 2026.
Upcoming Dividend • May 19Upcoming dividend of €4.50 per shareEligible shareholders must have bought the stock before 26 May 2026. Payment date: 28 May 2026. Payout ratio is a comfortable 53% and this is well supported by cash flows. Trailing yield: 6.0%. Within top quartile of German dividend payers (4.6%). Higher than average of industry peers (3.3%).
Valuation Update With 7 Day Price Move • May 06Investor sentiment improves as stock rises 15%After last week's 15% share price gain to €63.32, the stock trades at a forward P/E ratio of 7x. Average forward P/E is 14x in the Professional Services industry in Europe. Total loss to shareholders of 56% over the past three years.
Valuation Update With 7 Day Price Move • Apr 17Investor sentiment improves as stock rises 16%After last week's 16% share price gain to €56.80, the stock trades at a forward P/E ratio of 6x. Average forward P/E is 14x in the Professional Services industry in Europe. Total loss to shareholders of 70% over the past three years.
お知らせ • Mar 23Teleperformance SE(ENXTPA:TEP) dropped from FTSE All-World Index (USD)Teleperformance SE(ENXTPA:TEP) dropped from FTSE All-World Index (USD)
Declared Dividend • Mar 09Dividend increased to €4.50Dividend of €4.50 is 7.1% higher than last year. Ex-date: 26th May 2026 Payment date: 28th May 2026 Dividend yield will be 7.9%, which is higher than the industry average of 1.8%. Sustainability & Growth Dividend is covered by both earnings (53% earnings payout ratio) and cash flows (19% cash payout ratio). The dividend has increased by an average of 17% per year over the past 10 years and has been stable with no material reductions to payments, indicating a long track record of dividend growth and stability. EPS is expected to grow by 26% over the next 3 years, which should provide support to the dividend and adequate earnings cover.
お知らせ • May 23+ 1 more updateTeleperformance SE Approves Dividend, Payable on May 28, 2026Teleperformance SE at its Combined Annual Shareholders’ Meeting held on May 21, 2026, approved a dividend of EUR 4.50 per share, with the ex-dividend date set for May 26, 2026, and payment date on May 28, 2026.
Upcoming Dividend • May 19Upcoming dividend of €4.50 per shareEligible shareholders must have bought the stock before 26 May 2026. Payment date: 28 May 2026. Payout ratio is a comfortable 53% and this is well supported by cash flows. Trailing yield: 6.0%. Within top quartile of German dividend payers (4.6%). Higher than average of industry peers (3.3%).
Valuation Update With 7 Day Price Move • May 06Investor sentiment improves as stock rises 15%After last week's 15% share price gain to €63.32, the stock trades at a forward P/E ratio of 7x. Average forward P/E is 14x in the Professional Services industry in Europe. Total loss to shareholders of 56% over the past three years.
Valuation Update With 7 Day Price Move • Apr 17Investor sentiment improves as stock rises 16%After last week's 16% share price gain to €56.80, the stock trades at a forward P/E ratio of 6x. Average forward P/E is 14x in the Professional Services industry in Europe. Total loss to shareholders of 70% over the past three years.
お知らせ • Mar 23Teleperformance SE(ENXTPA:TEP) dropped from FTSE All-World Index (USD)Teleperformance SE(ENXTPA:TEP) dropped from FTSE All-World Index (USD)
Declared Dividend • Mar 09Dividend increased to €4.50Dividend of €4.50 is 7.1% higher than last year. Ex-date: 26th May 2026 Payment date: 28th May 2026 Dividend yield will be 7.9%, which is higher than the industry average of 1.8%. Sustainability & Growth Dividend is covered by both earnings (53% earnings payout ratio) and cash flows (19% cash payout ratio). The dividend has increased by an average of 17% per year over the past 10 years and has been stable with no material reductions to payments, indicating a long track record of dividend growth and stability. EPS is expected to grow by 26% over the next 3 years, which should provide support to the dividend and adequate earnings cover.
Reported Earnings • Feb 27Full year 2025 earnings released: EPS: €8.47 (vs €8.76 in FY 2024)Full year 2025 results: EPS: €8.47 (down from €8.76 in FY 2024). Revenue: €10.2b (flat on FY 2024). Net income: €497.0m (down 5.0% from FY 2024). Profit margin: 4.9% (down from 5.1% in FY 2024). Revenue is forecast to stay flat during the next 3 years compared to a 5.6% growth forecast for the Professional Services industry in Europe. Over the last 3 years on average, earnings per share has fallen by 11% per year but the company’s share price has fallen by 41% per year, which means it is performing significantly worse than earnings.
お知らせ • Feb 27+ 2 more updatesTeleperformance SE Proposes to Increase the Dividend, Payable on 28 May 2026Teleperformance SE announced proposal to increase the dividend from €4.20 to €4.50 per share, subject to shareholders’ approval at the upcoming Annual Meeting to be held on 21 May 2026. Ex-dividend date is 26 May 2026. Dividend payment date is 28 May 2026.
お知らせ • Jan 13Teleperformance SE to Report Fiscal Year 2025 Results on Feb 26, 2026Teleperformance SE announced that they will report fiscal year 2025 results at 5:40 PM, Central European Standard Time on Feb 26, 2026
お知らせ • Nov 06Teleperformance SE Updates Earnings Guidance for the Year 2025Teleperformance SE updated earnings guidance for the year 2025. For the year, the company expects Group LFL revenue growth between +1.0% and +2.0% (vs. the lower end of the +2% to +4% range).
お知らせ • Nov 05Teleperformance SE to Report Fiscal Year 2025 Results on Feb 26, 2026Teleperformance SE announced that they will report fiscal year 2025 results on Feb 26, 2026
Valuation Update With 7 Day Price Move • Aug 07Investor sentiment deteriorates as stock falls 17%After last week's 17% share price decline to €70.62, the stock trades at a forward P/E ratio of 6x. Average forward P/E is 17x in the Professional Services industry in Europe. Total loss to shareholders of 75% over the past three years.
New Risk • Aug 01New minor risk - Share price stabilityThe company's share price has been volatile over the past 3 months. It is more volatile than 75% of German stocks, typically moving 6.6% a week. This is considered a minor risk. Share price volatility indicates the stock is highly sensitive to market conditions or economic conditions rather than being sensitive to its own business performance, which may also be inconsistent. It also increases the risk of potential losses in the short term as the stock tends to have larger drops in price more frequently than other stocks. Currently, the following risks have been identified for the company: Minor Risks High level of debt (93% net debt to equity). Share price has been volatile over the past 3 months (6.6% average weekly change).
Reported Earnings • Aug 01First half 2025 earnings released: EPS: €4.21 (vs €4.85 in 1H 2024)First half 2025 results: EPS: €4.21 (down from €4.85 in 1H 2024). Revenue: €5.12b (flat on 1H 2024). Net income: €249.0m (down 14% from 1H 2024). Profit margin: 4.9% (down from 5.7% in 1H 2024). Revenue is forecast to grow 2.7% p.a. on average during the next 3 years, compared to a 5.6% growth forecast for the Professional Services industry in Europe. Over the last 3 years on average, earnings per share has fallen by 7% per year but the company’s share price has fallen by 41% per year, which means it is performing significantly worse than earnings.
Valuation Update With 7 Day Price Move • Jun 19Investor sentiment deteriorates as stock falls 15%After last week's 15% share price decline to €78.54, the stock trades at a forward P/E ratio of 7x. Average forward P/E is 17x in the Professional Services industry in Europe. Total loss to shareholders of 69% over the past three years.
お知らせ • Jun 18+ 2 more updatesTP Launches TP.ai FAB (Foundational AI Backbone)TP unveils ‘Future Forward,’ its new strategic plan at a Capital Markets Day in New York City. ‘Future Forward’ is TP’s strategic initiative to become a next-generation, AI-enabled company. This encompasses fusing cutting-edge technology with human expertise to expand growth and deliver long-term value. By intelligently orchestrating AI with human empathy, judgement and expertise, TP aims to create competitive advantages for its clients through digital integrated business services. TP is launching TP.ai FAB (Foundational AI Backbone), a proprietary AI orchestrationplatform designed to seamlessly integrate artificial intelligence, human expertise, and automation at scale. TP.ai FAB will underpin TP’s three pillar growth strategy: growing the core business with AI: leveraging technology and AI to deliver enhanced client outcomes, strengthen value propositions, and accelerate growth. extending vertical plays: expanding industry-specific solutions, end-to-end AI-enabled offerings and scaling specialized services globally. unlocking new opportunities in AI: accelerating growth in markets across the AI value chain, focusing on data services, technology, consulting, and digital marketing. TP plans to significantly invest over the next three years to accelerate AI deployment supported by a strengthened leadership structure to drive execution. Together, these initiatives position TP to harness the full potential of its human and technological capabilities, expanding the Group’s total addressable market, including new markets, scaling high-margin business models and delivering meaningful value to clients.
お知らせ • May 21+ 1 more updateTeleperformance SE Approves Ratification of Board AppointmentsTeleperformance SE at its meeting held on May 21, 2025 approved ratification of the appointment of Mrs. Vera Songwe and Mr. Mehdi Ghissassi as directors. These appointments will continue to strengthen the Board’s diversity in terms of experience, expertise, notably in Artificial Intelligence, and nationalities.
Upcoming Dividend • May 19Upcoming dividend of €4.20 per shareEligible shareholders must have bought the stock before 26 May 2025. Payment date: 28 May 2025. Payout ratio is a comfortable 48% and this is well supported by cash flows. Trailing yield: 4.4%. Within top quartile of German dividend payers (4.4%). Higher than average of industry peers (2.3%).
お知らせ • Apr 30Teleperformance SE to Report First Half, 2025 Results on Jul 31, 2025Teleperformance SE announced that they will report first half, 2025 results on Jul 31, 2025
お知らせ • Apr 10Teleperformance SE, Annual General Meeting, May 22, 2025Teleperformance SE, Annual General Meeting, May 22, 2025. Location: cloud business center, 10 bis rue du quatre septembre, paris France
Valuation Update With 7 Day Price Move • Mar 08Investor sentiment improves as stock rises 16%After last week's 16% share price gain to €108, the stock trades at a forward P/E ratio of 9x. Average forward P/E is 17x in the Professional Services industry in Europe. Total loss to shareholders of 63% over the past three years.
Declared Dividend • Mar 03Dividend increased to €4.20Dividend of €4.20 is 9.1% higher than last year. Ex-date: 26th May 2025 Payment date: 28th May 2025 Dividend yield will be 4.5%, which is higher than the industry average of 1.8%. Sustainability & Growth Dividend is well covered by both earnings (48% earnings payout ratio) and cash flows (16% cash payout ratio). The dividend has increased by an average of 18% per year over the past 10 years and has been stable with no material reductions to payments, indicating a long track record of dividend growth and stability. EPS is expected to grow by 65% over the next 3 years, which should provide support to the dividend and adequate earnings cover.
お知らせ • Mar 01Teleperformance SE announces Annual dividend, payable on May 28, 2025Teleperformance SE announced Annual dividend of EUR 4.2000 per share payable on May 28, 2025, ex-date on May 26, 2025 and record date on May 27, 2025.
Reported Earnings • Feb 28Full year 2024 earnings released: EPS: €8.76 (vs €10.27 in FY 2023)Full year 2024 results: EPS: €8.76 (down from €10.27 in FY 2023). Revenue: €10.3b (up 23% from FY 2023). Net income: €523.0m (down 13% from FY 2023). Profit margin: 5.1% (down from 7.2% in FY 2023). The decrease in margin was driven by higher expenses. Revenue is forecast to grow 3.7% p.a. on average during the next 3 years, compared to a 5.9% growth forecast for the Professional Services industry in Europe. Over the last 3 years on average, earnings per share has fallen by 1% per year but the company’s share price has fallen by 35% per year, which means it is performing significantly worse than earnings.
お知らせ • Nov 07+ 1 more updateTeleperformance SE Confirms Earnings Guidance for the Year 2024Teleperformance SE confirmed earnings guidance for the year 2024. For the year, the company expects pro forma revenue growth targets of between +2% and +4% for 2024, with an improvement in EBITA margin before non-recurring items of +10 to +20 basis points, and a sustained growth in net free cash flow allowing deleveraging below 2x.
Valuation Update With 7 Day Price Move • Oct 18Investor sentiment improves as stock rises 16%After last week's 16% share price gain to €102, the stock trades at a forward P/E ratio of 8x. Average forward P/E is 16x in the Professional Services industry in Europe. Total loss to shareholders of 10% over the past year.
Valuation Update With 7 Day Price Move • Aug 07Investor sentiment deteriorates as stock falls 15%After last week's 15% share price decline to €102, the stock trades at a forward P/E ratio of 8x. Average forward P/E is 15x in the Professional Services industry in Europe. Total loss to shareholders of 16% over the past year.
Reported Earnings • Aug 02First half 2024 earnings released: EPS: €4.85 (vs €4.64 in 1H 2023)First half 2024 results: EPS: €4.85 (up from €4.64 in 1H 2023). Revenue: €5.08b (up 28% from 1H 2023). Net income: €291.0m (up 7.4% from 1H 2023). Profit margin: 5.7% (down from 6.8% in 1H 2023). The decrease in margin was driven by higher expenses. Revenue is forecast to grow 5.7% p.a. on average during the next 3 years, compared to a 5.7% growth forecast for the Professional Services industry in Europe.
Valuation Update With 7 Day Price Move • Jul 05Investor sentiment improves as stock rises 17%After last week's 17% share price gain to €114, the stock trades at a forward P/E ratio of 10x. Average forward P/E is 15x in the Professional Services industry in Europe. Total loss to shareholders of 19% over the past year.
Upcoming Dividend • May 21Upcoming dividend of €3.85 per shareEligible shareholders must have bought the stock before 28 May 2024. Payment date: 30 May 2024. Payout ratio is a comfortable 37% and this is well supported by cash flows. Trailing yield: 3.5%. Lower than top quartile of German dividend payers (4.6%). Higher than average of industry peers (2.3%).
Valuation Update With 7 Day Price Move • May 07Investor sentiment improves as stock rises 16%After last week's 16% share price gain to €97.90, the stock trades at a forward P/E ratio of 8x. Average forward P/E is 16x in the Professional Services industry in Europe. Total loss to shareholders of 37% over the past year.
お知らせ • May 03Teleperformance Se Provides Earnings Guidance for the Full Year 2024Teleperformance SE provided earnings guidance for the full year 2024. for the year, the company expects pro-forma revenue growth of +2% to +4%.
お知らせ • May 01Teleperformance SE to Report First Half, 2024 Results on Jul 30, 2024Teleperformance SE announced that they will report first half, 2024 results on Jul 30, 2024
Valuation Update With 7 Day Price Move • Mar 13Investor sentiment deteriorates as stock falls 26%After last week's 26% share price decline to €84.30, the stock trades at a forward P/E ratio of 7x. Average forward P/E is 17x in the Professional Services industry in Europe. Total loss to shareholders of 62% over the past year.
New Risk • Mar 07New minor risk - Financial positionThe company has a high level of debt. Net debt to equity ratio: 88% This is considered a minor risk. Having a high level of debt increases the company's balance sheet risk. The company has a higher interest repayment burden, leading to the need to allocate a greater amount of its earnings towards servicing the debt, potentially limiting growth options or shareholder distributions. It can also increase the risk of bankruptcy if business conditions deteriorate enough that the company can no longer meet its debt obligations. Currently, the following risks have been identified for the company: Minor Risks High level of debt (88% net debt to equity). Share price has been volatile over the past 3 months (10% average weekly change). Shareholders have been diluted in the past year (4.1% increase in shares outstanding).
お知らせ • Mar 07Teleperformance SE Recommends Dividend for 2023, Payable on May 30, 2024Teleperformance SE announced Board of Directors will recommend that shareholders at the Annual General Meeting on May 23, 2024 approve a 2023 dividend of €3.85 per share, unchanged from the amount paid in respect of 2022. This would correspond to a payout ratio of 38%. Ex-dividend date: May 28, 2024. Dividend payment: May 30, 2024.
Reported Earnings • Mar 07Full year 2023 earnings released: EPS: €10.27 (vs €10.95 in FY 2022)Full year 2023 results: EPS: €10.27 (down from €10.95 in FY 2022). Revenue: €8.35b (up 2.4% from FY 2022). Net income: €602.0m (down 6.7% from FY 2022). Profit margin: 7.2% (down from 7.9% in FY 2022). The decrease in margin was driven by higher expenses. Revenue is forecast to grow 9.7% p.a. on average during the next 3 years, compared to a 5.1% growth forecast for the Professional Services industry in Europe.
お知らせ • Mar 07Teleperformance SE Provides Earnings Guidance for the First Quarter and Year 2024Teleperformance SE provided earnings guidance for the first quarter and year 2024. For the year, the company expects Like-for-like revenue growth of +2% to +4%.For the quarter, Revenue growth is likely to remain limited in the first quarter of 2024, given the highly unfavorable comparatives and the persistently volatile environment.
お知らせ • Feb 16Teleperformance Se Announces to Appoint Bhupender Singh as Sole Chief Executive Officer, Starting January 1, 2026Teleperformance SE announced to implements a new governance organization and it also represents a step towards the separation, starting January 1, 2026, of the roles of Chairman of the Board and Chief Executive Officer. On such date, Bhupender Singh will be appointed as sole Chief Executive Officer.
お知らせ • Jan 26Teleperformance Launches Digital Services Arm, TP Infinity, to Better Serve Clients Globally Through Consulting, Design and System Integration ServicesTeleperformance announced the launch of its global digital consulting arm, TP Infinity, designed to deliver a holistic approach to building stronger brands through enhanced customer experience (CX). TP Infinity seeks to address the growing client demand for an integrated approach to CX transformation in today’s experience-led economy. Its comprehensive portfolio spans consulting, technology, data analytics, design and creative services, combining Teleperformance’s growing, global digital CX and transformation services with three independent digital companies integrated through Teleperformance’s recent acquisition of Majorel. These include: IST Networks, a CX technology reseller, system integrator and managed service provider based in Egypt, with operations in Saudi Arabia, UAE and broader EMEA; Findasense, a digital marketing agency based in Spain, with operations in Mexico, Colombia and rest of Latin America; and Junokai, a CX consulting firm based in Germany. TP Infinity team members will support their own clients and work seamlessly in partnership with Teleperformance teams and their clients to enable faster, more efficient and improved business processes that deliver enhanced experiences for customers. TP Infinity is comprised of a diverse team of more than 650 strategists, data lovers, tech enthusiasts, creative masterminds and operations gurus operating in 15 countries across North America, South America, Europe, and Asia who are united by a common purpose: to push the boundaries of CX.
Valuation Update With 7 Day Price Move • Jan 24Investor sentiment improves as stock rises 15%After last week's 15% share price gain to €150, the stock trades at a forward P/E ratio of 13x. Average forward P/E is 16x in the Professional Services industry in Europe. Total loss to shareholders of 39% over the past year.
New Risk • Jan 21New minor risk - Shareholder dilutionThe company's shareholders have been diluted in the past year. Increase in shares outstanding: 7.3% This is considered a minor risk. Shareholder dilution occurs when there is an increase in the number of shares on issue that is not proportionally distributed between all shareholders. Often due to the company raising equity capital or some options being converted into stock. All else being equal, if there are more shares outstanding then each existing share will be entitled to a lower proportion of the company's total earnings, thus reducing earnings per share (EPS). While dilution might not always result in lower EPS (like if the company is using the capital to fund an EPS accretive acquisition) in a lot cases it does, along with lower dividends per share and less voting power at shareholder meetings. Currently, the following risks have been identified for the company: Minor Risks High level of debt (52% net debt to equity). Share price has been volatile over the past 3 months (8.5% average weekly change). Shareholders have been diluted in the past year (7.3% increase in shares outstanding).
お知らせ • Jan 09Teleperformance SE, Annual General Meeting, May 23, 2024Teleperformance SE, Annual General Meeting, May 23, 2024.
Valuation Update With 7 Day Price Move • Dec 20Investor sentiment improves as stock rises 15%After last week's 15% share price gain to €134, the stock trades at a forward P/E ratio of 11x. Average forward P/E is 16x in the Professional Services industry in Europe. Total loss to shareholders of 35% over the past year.
お知らせ • Nov 07+ 1 more updateTeleperformance SE to Report Fiscal Year 2023 Results on Feb 28, 2024Teleperformance SE announced that they will report fiscal year 2023 results on Feb 28, 2024
お知らせ • Oct 18Teleperformance Launches TP Configuration, an Ai-Driven Platform to Enhance Service DeliveryTeleperformance SE announced it has launched a new AI-driven digital solution for clients that enables faster, more efficient, and improved business processes. TP Configuration is an integrated, unified and scalable platform for managing the end-to-end agent lifecycle and improving operational performance. A complete application suite, TP Configuration supports more efficient back-office operations for enhanced customer care, bringing together scattered processes under a single sign-on platform to deliver a 360-degree view of agent performance, the operations floor and customer inquiries. Teleperformance clients using TP Configuration in their programs have seen significant efficiency, accuracy and customer experience benefits across a variety of industries. Programs have experienced up to 35% improvement in turnaround time, up to 40% reduction in customer escalations, and benefited from real-time insights into agent and customer interactions. TP Configuration's single-source platform includes near real-time monitoring and service-level reporting dashboards that deliver a comprehensive view to program operations, including quality management review and auditing, an intelligent workflow process that captures end-to-end tracking and provides automated audit flow; a system to help forecast labor needs and identify attrition risk; and more.
