Regulatory Hurdles And Fierce SaaS Rivals Will Constrain Future Prospects

Key Takeaways

• Regulatory shifts and new competitors threaten Salesforce's growth, pricing power, and profitability, increasing compliance costs and squeezing margins.
  
• Maturing markets and economic uncertainty drive reliance on high-risk acquisitions, risking margin dilution and complicating global expansion plans.
  
• Strong AI-driven product innovation, diversified customer base, and increased operating efficiency are positioning Salesforce for resilient growth, improved margins, and sustained shareholder value.

Catalysts

Provides customer relationship management (CRM) technology that connects companies and customers together worldwide.

• Regulatory tightening on data privacy worldwide threatens Salesforce's ability to leverage and monetize customer data across its agentic enterprise platforms, forcing increased compliance investments and potentially stifling adoption of key offerings, which would depress long-term revenue growth and increase operational costs, leading to reduced net margins.
  
• The growing maturity of the core CRM and workflow automation market means Salesforce faces obstructed organic growth and greater dependence on expensive, high-risk acquisitions to sustain headline revenue growth, raising the probability of margin dilution and diminishing quality in reported earnings.
  
• Proliferation of AI-native and industry-specific competitors puts persistent downward pressure on Salesforce's pricing power and market share, leading to long-term commoditization of their SaaS offerings and a negative impact on both top-line revenue growth and average contract values.
  
• Rising economic uncertainty, coupled with potential global economic stagnation, threatens enterprise software budgets and puts Salesforce's premium, multi-cloud solutions at risk of being deprioritized in IT spending, introducing downside risk to revenue growth targets and sustained cash flow generation.
  
• Increasing geopolitical fragmentation and demands for data localization raise Salesforce's operating complexity and costs internationally, curtailing expansion initiatives and making it more difficult to achieve future revenue targets and scale profitably in non-US markets.

Salesforce Future Earnings and Revenue Growth

Assumptions

• This narrative explores a more pessimistic perspective on Salesforce compared to the consensus, based on a Fair Value that aligns with the bearish cohort of analysts.
• The bearish analysts are assuming Salesforce's revenue will grow by 7.4% annually over the next 3 years.
• The bearish analysts assume that profit margins will increase from 16.9% today to 19.8% in 3 years time.
• The bearish analysts expect earnings to reach $9.7 billion (and earnings per share of $9.64) by about September 2028, up from $6.7 billion today. The analysts are largely in agreement about this estimate.
• In order for the above numbers to justify the price target of the more bearish analyst cohort, the company would need to trade at a PE ratio of 28.9x on those 2028 earnings, down from 34.7x today. This future PE is lower than the current PE for the US Software industry at 36.2x.
• Analysts expect the number of shares outstanding to decline by 0.42% per year for the next 3 years.
• To value all of this in today's terms, we will use a discount rate of 8.54%, as per the Simply Wall St company report.

Salesforce Future Earnings Per Share Growth

Risks

• The ongoing digital transformation and accelerated adoption of AI-powered automation in enterprises is rapidly expanding Salesforce's total addressable market, which may drive sustained double-digit revenue growth in coming years.
  
• Salesforce's successful expansion and integration of Data Cloud and Agentforce, with reported customer growth and usage surging by triple digits, suggests strong demand for its AI and data-driven CRM platform, indicating opportunities for both top-line growth and improved operating margins.
  
• A diversified product portfolio and penetration across multiple customer segments-including accelerating growth in small and mid-market businesses-creates a broad and resilient revenue base that can offset potential weakness in isolated verticals or geographies.
  
• Large strategic investments in product innovation, a focused capital allocation framework, and recent acquisitions (such as Informatica and Regrello) position Salesforce to maintain platform leadership and generate incremental operating cash flow, supporting both shareholder returns and ongoing margin expansion.
  
• Enhanced operating efficiency, demonstrated by continuous margin improvement and significant reductions in support headcount through agentic automation, is driving higher profitability and free cash flow, which can underpin steady or rising earnings per share.

Valuation

• The assumed bearish price target for Salesforce is $232.85, which represents two standard deviations below the consensus price target of $334.68. This valuation is based on what can be assumed as the expectations of Salesforce's future earnings growth, profit margins and other risk factors from analysts on the more bearish end of the spectrum.
  
• However, there is a degree of disagreement amongst analysts, with the most bullish reporting a price target of $430.0, and the most bearish reporting a price target of just $221.0.
  
• In order for you to agree with the bearish analysts, you'd need to believe that by 2028, revenues will be $48.9 billion, earnings will come to $9.7 billion, and it would be trading on a PE ratio of 28.9x, assuming you use a discount rate of 8.5%.
  
• Given the current share price of $242.57, the bearish analyst price target of $232.85 is 4.2% lower. The relatively low difference between the current share price and the analyst bearish price target indicates that they believe on average, the company is fairly priced.
  
• We always encourage you to reach your own conclusions though. So sense check these analyst numbers against your own assumptions and expectations based on your understanding of the business and what you believe is probable.