AI Personalization And App Engagement Will Boost E-commerce Appeal

Key Takeaways

• Investment in AI personalization and mobile app engagement is expected to drive higher buyer retention, increased loyalty, and improved revenue margins over time.
  
• Differentiation through unique, creator-driven products and social commerce aligns Etsy with shifting consumer preferences, enhancing long-term growth prospects and platform stickiness.
  
• Declining buyer engagement, rising marketing costs, execution risk on strategic initiatives, and heightened competition threaten Etsy's revenue growth, margin stability, and long-term profitability.

Catalysts

Operates two-sided online marketplaces that connect buyers and sellers worldwide.

• Etsy's increasing investment in AI-driven personalization and recommendations-leveraging large language models to understand buyer interests at a deeper level-is designed to materially boost conversion rates, buyer frequency, and lifetime value, thereby supporting future revenue growth and improved margins.
  
• The growing focus on unique, personalized, and sustainable products continues to align Etsy closely with evolving consumer preferences, especially as shoppers become more interested in the creator/gig economy and differentiate from mass-produced goods-this secular demand trend supports higher gross merchandise sales (GMS) and revenue growth over time.
  
• Expansion of direct marketing and app-based engagement, with the Etsy app now accounting for nearly 45% of total GMS and providing a higher customer LTV, is an operational pivot expected to increase buyer retention, loyalty, and overall platform stickiness, all fueling longer-term revenue and margin expansion.
  
• Strategic marketing initiatives-including influencer partnerships and social commerce-which tap into the growing share of product discovery happening on mobile and social platforms, are anticipated to broaden Etsy's audience, improve organic customer acquisition, and lower marketing costs per acquisition, positively impacting net margins and revenue.
  
• Early positioning as a leader in agentic (AI/chatbot-driven) shopping, combined with a unique inventory set, places Etsy to capture new, high-intent sources of e-commerce traffic as this technology evolves, providing a structural tailwind to marketplace revenue and GMS as agentic shopping scales.

Etsy Future Earnings and Revenue Growth

Assumptions

• Analysts are assuming Etsy's revenue will grow by 3.5% annually over the next 3 years.
• Analysts assume that profit margins will increase from 5.8% today to 12.0% in 3 years time.
• Analysts expect earnings to reach $376.6 million (and earnings per share of $3.61) by about August 2028, up from $164.0 million today. However, there is some disagreement amongst the analysts with the more bearish ones expecting earnings as low as $293.6 million.
• In order for the above numbers to justify the analysts price target, the company would need to trade at a PE ratio of 17.8x on those 2028 earnings, down from 38.4x today. This future PE is lower than the current PE for the US Multiline Retail industry at 18.0x.
• Analysts expect the number of shares outstanding to decline by 7.0% per year for the next 3 years.
• To value all of this in today's terms, we will use a discount rate of 9.6%, as per the Simply Wall St company report.

Etsy Future Earnings Per Share Growth

Risks

• The Etsy marketplace continues to experience year-over-year declines in GMS (gross merchandise sales)-down 5.4% in Q2 2025, following earlier declines. While management is optimistic about improvement, persistent declines or stagnation in GMS would put long-term revenue growth at risk.
  
• Trailing 12-month active buyer count is falling (-4.6% YoY) and GMS per buyer is also down 2.9% YoY, indicating potential weakening buyer engagement and demand on the platform; if this secular decline in buyer activity is not reversed, both revenues and long-term earnings may be negatively impacted.
  
• Marketing spend is rising significantly (16% YoY growth in Q2; 31.5% of revenue), especially on paid social and app acquisition, yet margin flow-through is being compressed-guidance now targets only high-20s EBITDA margin vs. >30% in the past. Rising customer acquisition costs and diminishing incremental returns on marketing could hurt future net margins and profitability.
  
• Management's strategy shift to prioritize near-term GMS wins and invest heavily in AI/machine learning and loyalty programs carries execution risk; any underperformance or failure to deliver scalable, cost-effective personalization, improved app adoption, or viable loyalty economics may pressure revenue growth and operating leverage in the long run.
  
• Exposure to ongoing competitive threats from e-commerce giants (Amazon, Temu, Shein, etc.)-whose varying ad auction participation materially impacts Etsy's paid traffic and visibility-creates uncertainty around the sustainability of customer acquisition, pricing power, and ultimately revenue growth and margin stability.

Valuation

• The analysts have a consensus price target of $64.385 for Etsy based on their expectations of its future earnings growth, profit margins and other risk factors. However, there is a degree of disagreement amongst analysts, with the most bullish reporting a price target of $86.0, and the most bearish reporting a price target of just $48.0.
• In order for you to agree with the analyst's consensus, you'd need to believe that by 2028, revenues will be $3.1 billion, earnings will come to $376.6 million, and it would be trading on a PE ratio of 17.8x, assuming you use a discount rate of 9.6%.
• Given the current share price of $63.49, the analyst price target of $64.38 is 1.4% higher. The relatively low difference between the current share price and the analyst consensus price target indicates that they believe on average, the company is fairly priced.
• We always encourage you to reach your own conclusions though. So sense check these analyst numbers against your own assumptions and expectations based on your understanding of the business and what you believe is probable.