eGain Management
Management criteria checks 3/4
eGain's CEO is Ashu Roy, appointed in Sep 1997, has a tenure of 28.75 years. total yearly compensation is $471.84K, comprised of 53% salary and 47% bonuses, including company stock and options. directly owns 31.94% of the company’s shares, worth $65.14M. The average tenure of the management team and the board of directors is 1.8 years and 27.3 years respectively.
Key information
Ashu Roy
Chief executive officer
US$471.8k
Total compensation
| CEO salary percentage | 52.98% |
| CEO tenure | 28.8yrs |
| CEO ownership | 31.9% |
| Management average tenure | 1.8yrs |
| Board average tenure | 27.3yrs |
Recent management updates
Recent updates
Narrative Update • May 03
EGAN: AI Knowledge Hub And Index Inclusion Will Support Future Upside
Analysts have kept their $14.50 price target for eGain broadly unchanged, pointing to only very small tweaks in discount rate, revenue growth assumptions and profit margin, which together leave the valuation story effectively the same for you as an investor. What's in the News eGain launched new AI platform connectors that link Microsoft Copilot, Anthropic Claude, Google Gemini CLI, Cursor, and other MCP compatible tools to its AI Knowledge Hub, with the aim of giving enterprises a single governed knowledge source across AI vendors and developer environments (Key Developments).Analysis Article • Apr 18
Is Now The Time To Look At Buying eGain Corporation (NASDAQ:EGAN)?
While eGain Corporation ( NASDAQ:EGAN ) might not have the largest market cap around , it saw a double-digit share...Narrative Update • Apr 18
EGAN: Neutral Stance While AI Platform Connectors Are Expected To Drive Upside
Analysts kept their price target for eGain steady at $14.50, citing a neutral stance supported by recent research that points to only slight adjustments in discount rate, revenue growth, profit margin, and very high future P/E assumptions. Analyst Commentary Analysts are taking a wait and see approach on eGain, with the neutral rating reflecting a balance between the company’s long term potential and questions around execution and valuation at the current price target of $14.50.Narrative Update • Apr 04
EGAN: Neutral Rating With AI Execution And Buyback Expected To Drive Upside
Analysts kept their $14.50 price target on eGain unchanged, citing fresh coverage with a neutral stance that reflects relatively stable assumptions around discount rate, revenue growth, profit margin, and an already very high forward P/E multiple. Analyst Commentary Recent coverage of eGain highlights a mixed set of views, with analysts trying to balance the current valuation, execution risks, and potential growth opportunities in customer engagement software.Narrative Update • Mar 20
EGAN: Neutral Initiation With AI Deal Execution Will Support Future Upside
Analysts have reiterated a $14.50 price target for eGain, and recent neutral coverage reflects a view that the current valuation already captures the key risks and opportunities highlighted in their latest research. Analyst Commentary Recent neutral coverage suggests that, at around the current price and the reiterated US$14.50 target, a lot of the near term story is already reflected in the shares.Narrative Update • Mar 05
EGAN: Neutral Initiation And Execution On AI Deals Will Drive Upside
Narrative Update: Analyst Price Target Shift for eGain Analysts have adjusted their price target on eGain to $14.50, with the latest neutral initiation and supporting commentary reflecting modest tweaks to discount rate, revenue growth, profit margin, and very large forward P/E assumptions, rather than a change in the stated fair value figure. Analyst Commentary Analysts initiating coverage with a neutral stance are balancing eGain’s long term potential against questions around execution and how current assumptions support the new US$14.50 price target.
Narrative Update • Feb 19
EGAN: Expanding AI Knowledge Wins Will Offset Neutral Near Term Outlook
Analysts have reset their price target on eGain from $15.00 to $10.50, citing updated assumptions around revenue growth, profit margins, and a more neutral stance in recent research. Analyst Commentary Bearish analysts describe their stance on eGain as neutral, reflecting questions around how current fundamentals line up with the stock's previous price expectations.Narrative Update • Feb 05
EGAN: Neutral Coverage And Share Buybacks Will Support Future Upside
Narrative Update on eGain Analysts have trimmed their price target on eGain from US$17.50 to US$14.50, citing updated assumptions around revenue growth, profit margins and future P/E levels following fresh Street research that currently supports a neutral stance on the stock. Analyst Commentary Recent Street research initiating coverage on eGain with a neutral view aligns with the reduced price target, reflecting a balance of potential upside and execution questions.Narrative Update • Jan 22
EGAN: Expanding AI Knowledge Deployments Will Support Stronger Future Upside
Analysts have kept their price target for eGain steady at US$15.00. The reaffirmation is supported by updated assumptions around a discount rate of 8.45%, revenue growth of 2.20%, a profit margin of 2.26% and a very large future P/E multiple of 21,090.35.Analysis Article • Jan 19
Be Wary Of eGain (NASDAQ:EGAN) And Its Returns On Capital
What are the early trends we should look for to identify a stock that could multiply in value over the long term...Narrative Update • Jan 07
EGAN: Buybacks And Large Enterprise Wins Will Support Future Upside
Analysts have maintained their price target for eGain at approximately $17.50, citing only very small adjustments to assumptions on discount rate, revenue growth, profit margin and future P/E that did not materially affect their valuation view. What's in the News Achmea, a large European insurer, selected eGain AI Knowledge Hub and AI Agent software to support 21,000 users and centralize more than 26,000 documents for a unified knowledge base across its operations (Client announcement).Narrative Update • Dec 19
EGAN: Share Repurchases And New Guidance Will Support Stronger Future Upside
Analysts have raised their price target on eGain to 15 dollars from 6 dollars, citing updated assumptions around discount rates, slower revenue growth, and significantly lower profit margins that nonetheless still support a higher long term valuation multiple. What's in the News Oregon Community Credit Union selected eGain's AI Knowledge Hub and AI Agent software to modernize its knowledge management system and enhance member service for over 700 users, aiming to improve compliance, efficiency, and onboarding for new agents (Key Developments).Narrative Update • Dec 05
EGAN: Share Repurchases Will Drive Future Upside Potential
Analysts have modestly raised their price target on eGain to align with a fair value of $17.50 per share, citing slightly higher discount rate assumptions and largely unchanged expectations for revenue growth, profit margins, and long term valuation multiples. What's in the News Oregon Community Credit Union selected eGain's AI Knowledge Hub and AI Agent software to modernize knowledge management, support over 700 users, and improve compliance, operational efficiency, and agent onboarding (Client Announcements).Analysis Article • Dec 02
Revenues Working Against eGain Corporation's (NASDAQ:EGAN) Share Price Following 33% Dive
The eGain Corporation ( NASDAQ:EGAN ) share price has softened a substantial 33% over the previous 30 days, handing...Narrative Update • Nov 21
EGAN: Share Repurchases And New Client Wins Will Drive Upside
Analysts have significantly raised their price target for eGain, increasing the fair value estimate from $9.50 to $17.50. They cite adjusted expectations for growth and profitability, despite a higher discount rate.Analysis Article • Oct 18
eGain Corporation's (NASDAQ:EGAN) Price Is Right But Growth Is Lacking After Shares Rocket 52%
eGain Corporation ( NASDAQ:EGAN ) shares have continued their recent momentum with a 52% gain in the last month alone...Seeking Alpha • Aug 01
EGain Faces Worsening Results And Customer Churn (Downgrade)
Summary eGain's revenue and operating results have declined due to major customer churn and negative growth trends. Despite industry growth and AI investments, eGain's financials are deteriorating, with falling margins and net dollar retention below 100%. Management is focusing on AI knowledge solutions and expects future growth, but extended sales cycles and churn undermine near-term prospects. Until revenue stabilizes and customer churn ends, I remain bearish on eGain at this time. Read the full article on Seeking AlphaAnalysis Article • Jul 02
eGain Corporation (NASDAQ:EGAN) Stock Rockets 26% As Investors Are Less Pessimistic Than Expected
Despite an already strong run, eGain Corporation ( NASDAQ:EGAN ) shares have been powering on, with a gain of 26% in...Analysis Article • May 28
The Returns On Capital At eGain (NASDAQ:EGAN) Don't Inspire Confidence
If you're looking for a multi-bagger, there's a few things to keep an eye out for. Amongst other things, we'll want to...Analysis Article • Feb 28
eGain Corporation (NASDAQ:EGAN) May Have Run Too Fast Too Soon With Recent 25% Price Plummet
eGain Corporation ( NASDAQ:EGAN ) shares have had a horrible month, losing 25% after a relatively good period...Analysis Article • Feb 15
Some Investors May Be Worried About eGain's (NASDAQ:EGAN) Returns On Capital
Did you know there are some financial metrics that can provide clues of a potential multi-bagger? In a perfect world...
New Narrative • Feb 09
Entering New Markets And AI Innovation May Boost Revenue, But Profit Margins Could Shrink
Entry into new markets with major clients and innovative AI solutions could significantly boost future bookings and revenue.Analysis Article • Jan 08
eGain Corporation's (NASDAQ:EGAN) 26% Price Boost Is Out Of Tune With Earnings
eGain Corporation ( NASDAQ:EGAN ) shares have continued their recent momentum with a 26% gain in the last month alone...Analysis Article • Sep 10
eGain Corporation (NASDAQ:EGAN) May Have Run Too Fast Too Soon With Recent 27% Price Plummet
eGain Corporation ( NASDAQ:EGAN ) shares have had a horrible month, losing 27% after a relatively good period...Analysis Article • Jul 17
Why Investors Shouldn't Be Surprised By eGain Corporation's (NASDAQ:EGAN) Low P/S
eGain Corporation's ( NASDAQ:EGAN ) price-to-sales (or "P/S") ratio of 2.2x might make it look like a strong buy right...Analysis Article • Feb 14
eGain Corporation's (NASDAQ:EGAN) 26% Dip In Price Shows Sentiment Is Matching Revenues
eGain Corporation ( NASDAQ:EGAN ) shares have had a horrible month, losing 26% after a relatively good period...CEO Compensation Analysis
| Date | Total Compensation | Salary | Company Earnings |
|---|---|---|---|
| Mar 31 2026 | n/a | n/a | US$38m |
| Dec 31 2025 | n/a | n/a | US$36m |
| Sep 30 2025 | n/a | n/a | US$34m |
| Jun 30 2025 | US$472k | US$250k | US$32m |
| Mar 31 2025 | n/a | n/a | US$3m |
| Dec 31 2024 | n/a | n/a | US$4m |
| Sep 30 2024 | n/a | n/a | US$6m |
| Jun 30 2024 | US$659k | US$250k | US$8m |
| Mar 31 2024 | n/a | n/a | US$9m |
| Dec 31 2023 | n/a | n/a | US$7m |
| Sep 30 2023 | n/a | n/a | US$5m |
| Jun 30 2023 | US$984k | US$250k | US$2m |
| Mar 31 2023 | n/a | n/a | -US$2m |
| Dec 31 2022 | n/a | n/a | -US$2m |
| Sep 30 2022 | n/a | n/a | -US$3m |
| Jun 30 2022 | US$1m | US$250k | -US$2m |
| Mar 31 2022 | n/a | n/a | US$1m |
| Dec 31 2021 | n/a | n/a | US$3m |
| Sep 30 2021 | n/a | n/a | US$5m |
| Jun 30 2021 | US$264k | US$250k | US$7m |
| Mar 31 2021 | n/a | n/a | US$7m |
| Dec 31 2020 | n/a | n/a | US$8m |
| Sep 30 2020 | n/a | n/a | US$8m |
| Jun 30 2020 | US$287k | US$250k | US$7m |
| Mar 31 2020 | n/a | n/a | US$5m |
| Dec 31 2019 | n/a | n/a | US$5m |
| Sep 30 2019 | n/a | n/a | US$5m |
| Jun 30 2019 | US$321k | US$250k | US$4m |
Compensation vs Market: Ashu's total compensation ($USD471.84K) is below average for companies of similar size in the US market ($USD1.59M).
Compensation vs Earnings: Ashu's compensation has been consistent with company performance over the past year.
CEO
Ashu Roy (60 yo)
28.8yrs
Tenure
US$471,835
Compensation
Mr. Ashutosh Roy, also known as Ashu, is the Co-Founder of eGain Corporation. Mr. Roy has been the Chief Executive Officer and Executive Director of eGain Corporation since September 1997 and has been its...
Leadership Team
| Name | Position | Tenure | Compensation | Ownership |
|---|---|---|---|---|
| Co-Founder | 28.8yrs | US$471.84k | 31.94% $ 65.1m | |
| Co-Founder & Independent Director | no data | US$72.38k | 2.99% $ 6.1m | |
| Chief Financial Officer | 23.8yrs | US$523.22k | 0.47% $ 959.9k | |
| Senior Vice President of Products & Services | 1.8yrs | US$553.11k | 0.000070% $ 142.8 | |
| Senior Vice President of Marketing | no data | US$126.04k | no data | |
| Senior Vice President of Worldwide Sales & Customer Success | 1.4yrs | no data | no data | |
| Head of Innovation | less than a year | no data | no data | |
| Secretary | no data | no data | no data |
1.8yrs
Average Tenure
61.5yo
Average Age
Experienced Management: EGAN's management team is not considered experienced ( 1.8 years average tenure), which suggests a new team.
Board Members
| Name | Position | Tenure | Compensation | Ownership |
|---|---|---|---|---|
| Co-Founder | 28.8yrs | US$471.84k | 31.94% $ 65.1m | |
| Co-Founder & Independent Director | 28.8yrs | US$72.38k | 2.99% $ 6.1m | |
| Independent Director | 25.8yrs | US$82.38k | 0.0091% $ 18.6k | |
| Independent Director | 10.4yrs | US$72.38k | 0.0091% $ 18.6k |
27.3yrs
Average Tenure
63yo
Average Age
Experienced Board: EGAN's board of directors are seasoned and experienced ( 27.3 years average tenure).
Company Analysis and Financial Data Status
| Data | Last Updated (UTC time) |
|---|---|
| Company Analysis | 2026/06/01 03:56 |
| End of Day Share Price | 2026/05/29 00:00 |
| Earnings | 2026/03/31 |
| Annual Earnings | 2025/06/30 |
Data Sources
The data used in our company analysis is from S&P Global Market Intelligence LLC. The following data is used in our analysis model to generate this report. Data is normalised which can introduce a delay from the source being available.
| Package | Data | Timeframe | Example US Source * |
|---|---|---|---|
| Company Financials | 10 years |
| |
| Analyst Consensus Estimates | +3 years |
|
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| Market Prices | 30 years |
| |
| Ownership | 10 years |
| |
| Management | 10 years |
| |
| Key Developments | 10 years |
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* Example for US securities, for non-US equivalent regulatory forms and sources are used.
Unless specified all financial data is based on a yearly period but updated quarterly. This is known as Trailing Twelve Month (TTM) or Last Twelve Month (LTM) Data. Learn more.
Analysis Model and Snowflake
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Industry and Sector Metrics
Our industry and section metrics are calculated every 6 hours by Simply Wall St, details of our process are available on Github.
Analyst Sources
eGain Corporation is covered by 11 analysts. 3 of those analysts submitted the estimates of revenue or earnings used as inputs to our report. Analysts submissions are updated throughout the day.
| Analyst | Institution |
|---|---|
| Mark Schappel | Benchmark Company |
| Brett Knoblauch | Berenberg |
| Erik Suppiger | B. Riley Securities, Inc. |