eGain Corporation develops, licenses, implements, and supports customer service infrastructure software solutions in North America, Europe, the Middle East, Africa, and the Asia Pacific. It provides eGain Knowledge Hub, which helps businesses to centralize knowledge, policies, procedures, situational expertise, best-practices, while delivering guided, and personalized solutions to customers and agents; eGain AssistGPT, an integral part of the eGain Knowledge Hub and a no-code solution that helps automate knowledge creation, omnichannel delivery, and optimization; eGain Conversation Hub for digital-first, omnichannel interaction management within a modern, purpose-built desktop; and eGain Analytics Hub enables clients to measure, manage, and optimize omnichannel service operations and knowledge. The company also offers subscription services that provides customers with access to its software on a cloud-based platform; and professional services, such as consulting and implementation, training, and managed services. It serves customers in various industry sectors, including banking, financial services, government, health care provider, health insurance, manufacturing, P and C insurance, outsourcers, retail, tech industry, telecom, travel and hospitality, and utilities. The company was incorporated in 1997 and is headquartered in Sunnyvale, California.
U.S. Market Performance
7D7 Days: -0.6%
3M3 Months: 11.8%
1Y1 Year: 16.8%
YTDYear to Date: 7.5%
In the last week, the market has been flat, with a notable exception in the Healthcare sector dropping 4.2%. More promisingly, the market is up 17% over the past year. Looking forward, earnings are forecast to grow by 15% annually. Market details ›
This week, we’re diving deeper into the world of agentic AI. We’re zeroing in on the core technologies that make these intelligent agents actually reliably work. We explore what all this could mean for software, start-ups, and most importantly, the opportunities and risks each industry faces by adopting Agentic AI.