Stock Analysis Report

CSG Systems International

Executive Summary

CSG Systems International, Inc. provides business support solutions primarily to the communications industry in the Americas, Europe, the Middle East, Africa, and the Asia Pacific.

Snowflake Analysis

Outstanding track record with adequate balance sheet.

Similar Companies

Share Price & News

How has CSG Systems International's share price performed over time and what events caused price changes?

Latest Share Price and Events

Stable Share Price: CSGS has not had significant price volatility in the past 3 months.

Market Performance

7 Day Return






US Market

1 Year Return






US Market

Return vs Industry: CSGS exceeded the US IT industry which returned -10.2% over the past year.

Return vs Market: CSGS exceeded the US Market which returned -15.9% over the past year.

Shareholder returns

7 Day11.6%11.3%9.4%
30 Day10.0%-5.6%-3.9%
90 Day-11.2%-13.5%-16.5%
1 Year3.8%1.9%3.0%2.0%-4.8%-6.8%
3 Year34.1%26.5%73.0%65.6%23.4%15.2%
5 Year65.8%50.3%101.1%83.5%41.3%25.7%

Price Volatility Vs. Market

How volatile is CSG Systems International's share price compared to the market and industry in the last 5 years?

Simply Wall St News


Is CSG Systems International undervalued compared to its fair value and its price relative to the market?


Undervalued compared to fair value

Share Price vs. Fair Value

Below Fair Value: CSGS ($44.63) is trading below our estimate of fair value ($63.01)

Significantly Below Fair Value: CSGS is trading below fair value by more than 20%.

Price To Earnings Ratio

PE vs Industry: CSGS is good value based on its PE Ratio (17.3x) compared to the IT industry average (22.7x).

PE vs Market: CSGS is poor value based on its PE Ratio (17.3x) compared to the US market (12.2x).

Price to Earnings Growth Ratio

PEG Ratio: CSGS is poor value based on its PEG Ratio (5.5x)

Price to Book Ratio

PB vs Industry: CSGS is overvalued based on its PB Ratio (3.6x) compared to the US IT industry average (2.7x).

Next Steps

Future Growth

How is CSG Systems International forecast to perform in the next 1 to 3 years based on estimates from 3 analysts?


Forecasted annual earnings growth

Earnings and Revenue Growth Forecasts

Analyst Future Growth Forecasts

Earnings vs Savings Rate: CSGS's forecast earnings growth (3.1% per year) is above the savings rate (1.7%).

Earnings vs Market: CSGS's earnings (3.1% per year) are forecast to grow slower than the US market (13.4% per year).

High Growth Earnings: CSGS's earnings are forecast to grow, but not significantly.

Revenue vs Market: CSGS's revenue is expected to decline over the next 3 years (-1.1% per year).

High Growth Revenue: CSGS's revenue is forecast to decline over the next 3 years (-1.1% per year).

Earnings per Share Growth Forecasts

Future Return on Equity

Future ROE: CSGS's Return on Equity is forecast to be low in 3 years time (18.9%).

Next Steps

Past Performance

How has CSG Systems International performed over the past 5 years?


Historical annual earnings growth

Earnings and Revenue History

Quality Earnings: CSGS has high quality earnings.

Growing Profit Margin: CSGS's current net profit margins (8.3%) are higher than last year (7.6%).

Past Earnings Growth Analysis

Earnings Trend: CSGS's earnings have grown by 9.7% per year over the past 5 years.

Accelerating Growth: CSGS's earnings growth over the past year (25.2%) exceeds its 5-year average (9.7% per year).

Earnings vs Industry: CSGS earnings growth over the past year (25.2%) exceeded the IT industry 13.7%.

Return on Equity

High ROE: CSGS's Return on Equity (20.9%) is considered high.

Next Steps

Financial Health

How is CSG Systems International's financial position?

Financial Position Analysis

Short Term Liabilities: CSGS's short term assets ($669.1M) exceed its short term liabilities ($418.7M).

Long Term Liabilities: CSGS's short term assets ($669.1M) exceed its long term liabilities ($467.7M).

Debt to Equity History and Analysis

Debt Level: CSGS's debt to equity ratio (90%) is considered high.

Reducing Debt: CSGS's debt to equity ratio has increased from 71.5% to 90% over the past 5 years.

Debt Coverage: CSGS's debt is well covered by operating cash flow (42.3%).

Interest Coverage: CSGS's interest payments on its debt are well covered by EBIT (7x coverage).

Balance Sheet

Next Steps


What is CSG Systems International's current dividend yield, its reliability and sustainability?


Current Dividend Yield

Dividend Yield vs Market

Notable Dividend: CSGS's dividend (2.11%) is higher than the bottom 25% of dividend payers in the US market (2.07%).

High Dividend: CSGS's dividend (2.11%) is low compared to the top 25% of dividend payers in the US market (5.82%).

Stability and Growth of Payments

Stable Dividend: Whilst dividend payments have been stable, CSGS has been paying a dividend for less than 10 years.

Growing Dividend: CSGS's dividend payments have increased, but the company has only paid a dividend for 7 years.

Current Payout to Shareholders

Dividend Coverage: With its reasonably low payout ratio (34.5%), CSGS's dividend payments are well covered by earnings.

Future Payout to Shareholders

Future Dividend Coverage: CSGS's dividends in 3 years are forecast to be well covered by earnings (23.6% payout ratio).

Next Steps


How experienced are the management team and are they aligned to shareholders interests?


Average management tenure


Bret Griess (51yo)





Mr. Bret C. Griess has been the President of CSG Systems International, Inc. since June 2015 and its Chief Executive Officer since January 1, 2016. Mr. Griess served as Chief Operating Officer of CSG Syste ...

CEO Compensation Analysis

Compensation vs Market: Bret's total compensation ($USD6.54M) is above average for companies of similar size in the US market ($USD4.79M).

Compensation vs Earnings: Bret's compensation has increased by more than 20% in the past year.

Leadership Team

Bret Griess
President4.25yrsUS$6.54m1.1% $16.0m
Rolland Johns
Executive VP & CFO1.92yrsUS$1.42m0.20% $2.9m
Kenneth Kennedy
Executive VP and President of Technology & Products2.5yrsUS$2.34m0.27% $3.9m
Brian Shepherd
Executive VP & Group President of CSG4.08yrsUS$2.44m0.33% $4.8m
David Schaaf
Chief Accounting Officer0.92yrno data0.032% $462.2k
Liz Bauer
Senior VP10.5yrsno datano data
Gregory Cannon
Senior VP3.75yrsno datano data
Christine Mellon
Chief Human Resources Officer & Senior VP3.75yrsno datano data
Patrick Costello
VP & Controllerno datano datano data
Lonnie Mahrt
Senior VP & Head of Customer Communications Management2.5yrsno datano data


Average Tenure


Average Age

Experienced Management: CSGS's management team is considered experienced (3.8 years average tenure).

Board Members

Bret Griess
President4.25yrsUS$6.54m1.1% $16.0m
Frank Sica
Independent Director25.5yrsUS$189.00k0.077% $1.1m
David Barnes
Independent Director6.17yrsUS$205.00k0.057% $832.7k
Janice Obuchowski
Independent Director22.42yrsUS$199.00k0.14% $2.1m
Ronald Cooper
Independent Director13.42yrsUS$205.00k0.098% $1.4m
James Unruh
Independent Director14.83yrsUS$189.00k0.14% $2.0m
Donald Reed
Independent Chairman of the Board10.25yrsUS$239.00k0.12% $1.8m
Donald Smith
Independent Director18.25yrsUS$189.00k0.083% $1.2m
Marwan Fawaz
Independent Director4.08yrsUS$189.00k0.039% $566.1k
Rajan Naik
Independent Director1.67yrsUS$151.50k0.020% $290.4k


Average Tenure


Average Age

Experienced Board: CSGS's board of directors are seasoned and experienced ( 11.8 years average tenure).


Who are the major shareholders and have insiders been buying or selling?

Insider Trading Volume

Insider Buying: Insufficient data to determine if insiders have bought more shares than they have sold in the past 3 months.

Recent Insider Transactions

Ownership Breakdown

Dilution of Shares: Shareholders have not been meaningfully diluted in the past year.

Top Shareholders

Company Information

CSG Systems International, Inc.'s company bio, employee growth, exchange listings and data sources

Key Information

  • Name: CSG Systems International, Inc.
  • Ticker: CSGS
  • Exchange: NasdaqGS
  • Founded: 1994
  • Industry: Data Processing and Outsourced Services
  • Sector: Software
  • Market Cap: US$1.459b
  • Shares outstanding: 31.97m
  • Website:

Number of Employees


  • CSG Systems International, Inc.
  • 6175 South Willow Drive
  • 10th Floor
  • Greenwood Village
  • Colorado
  • 80111
  • United States


TickerExchangePrimary SecuritySecurity TypeCountryCurrencyListed on
CSGSNasdaqGS (Nasdaq Global Select)YesCommon StockUSUSDFeb 1996
CSNDB (Deutsche Boerse AG)YesCommon StockDEEURFeb 1996


CSG Systems International, Inc. provides business support solutions primarily to the communications industry in the Americas, Europe, the Middle East, Africa, and the Asia Pacific. The company offers revenue management and digital monetization solutions, including Advanced Convergent Platform, a cloud-based platform; and Ascendon, Singleview, Total Service Mediation, and Wholesale Business Management Solution platforms. It also provides customer communications management solutions, such as field force automation, analytics, electronic bill presentment, ACH, etc. for processing voice, SMS/text, print, and e-mail messages; and payment solutions, such as cloud-based integrated suite of products and solutions. In addition, the company offers managed services; and professional services to implement, configure, and maintain its products, as well as licenses products, such as mediation, partner management, rating, and charging. It serves the media, entertainment, government, insurance, and health care industries. The company was founded in 1994 and is headquartered in Greenwood Village, Colorado. 

Company Analysis and Financial Data Status

All financial data provided by Standard & Poor's Capital IQ.
DataLast Updated (UTC time)
Company Analysis2020/04/09 02:26
End of Day Share Price2020/04/08 00:00
Annual Earnings2019/12/31

Unless specified all financial data is based on a yearly period but updated quarterly. This is known as Trailing Twelve Month (TTM) or Last Twelve Month (LTM) Data. Learn more here.