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A company that offers much more robust solutions to customer support than other freemium makers, which just don't have the necessary features for a growing organisation, like Ikea. We own a few shares of them as a company, and we like the fact that they are focusing very much on Engliush-speaking nations, and constantly evolving, like implementing their marketplace feature, which will foster a bigger amount of people around their products, and their own LLMs, which make them indepenendt from the likes of Google or Meta.Read more

Text faces a tough squeeze as tougher rules and rising security costs make it harder to grow profitably, while free and open-source rivals chip away at its ability to charge premium prices. At the same time, a broader product bundle, cloud upgrades, and new AI features could help it win larger customers—if the core LiveChat product doesn’t lose its grip.Read more

Key Takeaways Rapid adoption of AI-driven, integrated suite products and robust cloud migration position Text for increased customer stickiness, premium pricing, and structural margin expansion. Global expansion and a modular, API-friendly platform unlock a significantly larger addressable market, driving sustained revenue and earnings growth through network effects and enterprise wins.Read more

Key Takeaways Native AI-powered product suite and cloud migration drive growth, cost efficiency, and expansion into new markets and customer segments. Emphasis on security, SaaS transition, and enterprise focus enhances recurring revenues, contract values, and market positioning.Read more