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NOW: AI Partnerships And Workflow Expansion Will Drive Upside Momentum

Published
06 Aug 24
Updated
15 Nov 25
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AnalystConsensusTarget's Fair Value
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1Y
-23.3%
7D
-4.4%

Author's Valuation

US$1.15k29.5% undervalued intrinsic discount

AnalystConsensusTarget Fair Value

Last Update 15 Nov 25

Fair value Decreased 0.18%

NOW: Shares Will Gain From Stock Split And Expanded AI Partnerships

Analysts have slightly lowered their price target for ServiceNow, reducing the estimated fair value by $2 to $1,154. This change is supported by modest adjustments in growth and margin projections.

What's in the News

  • ServiceNow proposes a 5-for-1 stock split and increase in authorized shares. The proposal will be voted on at an extraordinary general meeting in December 2025 (Company Announcement).
  • A new strategic collaboration with FedEx Dataworks aims to power future-ready, AI-driven supply chains by uniting real-time procurement, logistics, and network data on the ServiceNow Platform (Company Announcement).
  • ServiceNow and NVIDIA expand their partnership with the introduction of Apriel 2.0, an enterprise-focused AI model with multimodal capabilities and enhanced data center operations. Apriel 2.0 will be available in early 2025 (Company Announcement).
  • ServiceNow and Figma integrate their platforms to accelerate enterprise application development by translating design directly into working applications using AI-powered workflow automation (Company Announcement).
  • Recent multi-year buyback tranche completed, with 644,000 shares repurchased for $583 million in Q3 2025. This represents a total of 1.47% of outstanding shares since the May 2023 announcement (Company Announcement).

Valuation Changes

  • Consensus Analyst Price Target has decreased slightly from $1,156.59 to $1,154.54.
  • Discount Rate has edged down marginally from 8.47% to 8.44%.
  • Revenue Growth estimate has declined fractionally, shifting from 17.89% to 17.87%.
  • Net Profit Margin projection has been revised downward, moving from 15.68% to 15.66%.
  • Future P/E ratio forecast has decreased from 96.58x to 95.64x.

Key Takeaways

  • ServiceNow's AI focus and strategic acquisitions are poised to drive revenue growth and enhance net margins through integrated, efficient solutions.
  • Expansion into CRM, industry workflows, and public sector positions ServiceNow for significant future growth and revenue stability.
  • Reliance on U.S. federal contracts and global economic uncertainties could impact revenue and margins, while acquisitions and AI initiatives face integration and execution risks.

Catalysts

About ServiceNow
    Provides cloud-based solution for digital workflows in the North America, Europe, the Middle East and Africa, Asia Pacific, and internationally.
What are the underlying business or industry changes driving this perspective?
  • ServiceNow's focus on AI platform and business transformation is gaining momentum, which is expected to drive future revenue growth as demand for AI-driven solutions increases.
  • The acquisition of companies like Moveworks and Logik.ai can enhance ServiceNow’s offerings, potentially improving net margins by driving efficiencies and offering more integrated solutions.
  • ServiceNow's progression into the enterprise AI market, notably with their next-gen database RaptorDB, aims to capitalize on the predicted intelligence super cycle, likely impacting long-term revenue positively.
  • Expansion into CRM and industry workflows, supported by AI-powered improvements, could significantly boost earnings by capturing higher-value deals and expanding the company’s addressable market.
  • Strategic growth in the public sector, particularly with government transformation initiatives, positions ServiceNow for substantial long-term opportunities, potentially leading to revenue stability and growth amidst uncertain economic conditions.

ServiceNow Earnings and Revenue Growth

ServiceNow Future Earnings and Revenue Growth

Assumptions

How have these above catalysts been quantified?
  • Analysts are assuming ServiceNow's revenue will grow by 18.9% annually over the next 3 years.
  • Analysts assume that profit margins will increase from 13.8% today to 16.2% in 3 years time.
  • Analysts expect earnings to reach $3.3 billion (and earnings per share of $15.31) by about September 2028, up from $1.7 billion today. However, there is a considerable amount of disagreement amongst the analysts with the most bullish expecting $4.3 billion in earnings, and the most bearish expecting $2.4 billion.
  • In order for the above numbers to justify the analysts price target, the company would need to trade at a PE ratio of 93.7x on those 2028 earnings, down from 116.6x today. This future PE is greater than the current PE for the US Software industry at 36.2x.
  • Analysts expect the number of shares outstanding to grow by 0.58% per year for the next 3 years.
  • To value all of this in today's terms, we will use a discount rate of 8.43%, as per the Simply Wall St company report.

ServiceNow Future Earnings Per Share Growth

ServiceNow Future Earnings Per Share Growth

Risks

What could happen that would invalidate this narrative?
  • The company's reliance on U.S. federal contracts introduces risk from potential budget tightening and evolving mission demands, which could impact their revenue forecasts and earnings stability.
  • Global economic uncertainties and geopolitical factors, such as tariffs and trade negotiations, could affect cost structures and margin forecasts for ServiceNow, especially if tariffs are implemented that impact their customer base.
  • The CRM and industry workflows expansion brings execution risks as these markets are competitive and may strain resources, potentially impacting net margins if the integration and growth do not meet expectations.
  • Continuing focus on AI-driven solutions carries the risk of rapid technological change and potential competition, which may pressure revenue growth and require significant investment in R&D, potentially affecting operating margins.
  • Acquisitions such as Moveworks and Logik.ai, while potentially beneficial, involve integration risks that could impact short-term profitability and require successful execution to realize intended revenue and market expansion.

Valuation

How have all the factors above been brought together to estimate a fair value?
  • The analysts have a consensus price target of $1142.588 for ServiceNow based on their expectations of its future earnings growth, profit margins and other risk factors. However, there is a degree of disagreement amongst analysts, with the most bullish reporting a price target of $1300.0, and the most bearish reporting a price target of just $734.0.
  • In order for you to agree with the analyst's consensus, you'd need to believe that by 2028, revenues will be $20.3 billion, earnings will come to $3.3 billion, and it would be trading on a PE ratio of 93.7x, assuming you use a discount rate of 8.4%.
  • Given the current share price of $933.67, the analyst price target of $1142.59 is 18.3% higher.
  • We always encourage you to reach your own conclusions though. So sense check these analyst numbers against your own assumptions and expectations based on your understanding of the business and what you believe is probable.

How well do narratives help inform your perspective?

Disclaimer

AnalystConsensusTarget is a tool utilizing a Large Language Model (LLM) that ingests data on consensus price targets, forecasted revenue and earnings figures, as well as the transcripts of earnings calls to produce qualitative analysis. The narratives produced by AnalystConsensusTarget are general in nature and are based solely on analyst data and publicly-available material published by the respective companies. These scenarios are not indicative of the company's future performance and are exploratory in nature. Simply Wall St has no position in the company(s) mentioned. Simply Wall St may provide the securities issuer or related entities with website advertising services for a fee, on an arm's length basis. These relationships have no impact on the way we conduct our business, the content we host, or how our content is served to users. The price targets and estimates used are consensus data, and do not constitute a recommendation to buy or sell any stock, and they do not take account of your objectives, or your financial situation. Note that AnalystConsensusTarget's analysis may not factor in the latest price-sensitive company announcements or qualitative material.

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