ServiceNowNOW
NOW logo
Fair Value
US$141.86
Share price14 Jun
US$104.7326.2% undervalued intrinsic discount
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1Y-45.85%
7D-2.83%

NOW: AI Partnerships And Workflow Expansion Will Drive Upside Momentum

Analyst Consensus Target compiles analysts opinions to create narratives on stocks using the Analysts Consensus Price Target, forecasted revenue and earnings figures, as well as the transcripts of earnings calls.

Published
06 Aug 24
Updated
14 Jun 26
Views
3k
Not Invested

Last Update 14 Jun 26

Fair value Decreased 0.45%

NOW: AI Partnerships And Governance Platform Will Drive Long Term Upside

Analysts have reduced their fair value estimate for ServiceNow to $141.86 from $142.50, reflecting slightly adjusted assumptions around the discount rate, revenue growth, profit margins, and future P/E. Together, these factors point to a marginally more conservative price target framework.

What's in the News

  • ServiceNow set a long term goal to exceed US$30b in subscription revenue by 2030, with management highlighting agentic AI, Now Assist and expanding partnerships with AWS, Microsoft, NVIDIA and Accenture as key drivers (Knowledge 2026, Otto and AI Control Tower coverage).
  • Wall Street research firms including Bernstein, Evercore ISI, BMO, Cantor Fitzgerald, Barclays, Citi, KeyBanc and Oppenheimer reiterated positive views on the stock, often citing over 20% subscription revenue growth, strong renewal metrics and growing AI related contract value as core supports (multiple analyst recap pieces).
  • AI is increasingly central to the product story, with the launch of ServiceNow Otto, expanded AI Control Tower, an enlarged Autonomous Workforce of AI specialists and new data products such as Context Engine and Autonomous Data Analytics that focus on governance, observability and execution on the same platform (Knowledge 2026 announcements).
  • Partnership activity has accelerated, including expanded deals with Google Cloud, AWS, Microsoft, IBM, NVIDIA, Lenovo, Wipro, Experian and Accenture that tie ServiceNow’s AI Platform into areas like autonomous IT operations, supply chain, telecom, HR, security and regulated data use.
  • Security remains in focus after ServiceNow disclosed an API vulnerability that allowed unauthenticated access to a subset of customer instances, with a fix pushed on 5 June 2026 and guidance for customers to review logs and rotate credentials where needed.

Valuation Changes

  • Fair Value: trimmed slightly, with the estimate moving from $142.50 to $141.86 per share.
  • Discount Rate: raised slightly from 8.56% to 8.63%, indicating a modestly higher required return in the model.
  • Revenue Growth: adjusted marginally from 19.19% to 19.13%, keeping projected revenue expansion broadly in the same range.
  • Net Profit Margin: increased modestly from 16.78% to 17.08%, implying a slightly stronger long term earnings profile in the assumptions.
  • Future P/E: reduced slightly from 46.52x to 45.65x, pointing to a more conservative valuation multiple applied to forward earnings.
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Key Takeaways

  • ServiceNow's AI focus and strategic acquisitions are poised to drive revenue growth and enhance net margins through integrated, efficient solutions.
  • Expansion into CRM, industry workflows, and public sector positions ServiceNow for significant future growth and revenue stability.
  • Reliance on U.S. federal contracts and global economic uncertainties could impact revenue and margins, while acquisitions and AI initiatives face integration and execution risks.

Catalysts

About ServiceNow
    Provides cloud-based solution for digital workflows in the North America, Europe, the Middle East and Africa, Asia Pacific, and internationally.
What are the underlying business or industry changes driving this perspective?
  • ServiceNow's focus on AI platform and business transformation is gaining momentum, which is expected to drive future revenue growth as demand for AI-driven solutions increases.
  • The acquisition of companies like Moveworks and Logik.ai can enhance ServiceNow’s offerings, potentially improving net margins by driving efficiencies and offering more integrated solutions.
  • ServiceNow's progression into the enterprise AI market, notably with their next-gen database RaptorDB, aims to capitalize on the predicted intelligence super cycle, likely impacting long-term revenue positively.
  • Expansion into CRM and industry workflows, supported by AI-powered improvements, could significantly boost earnings by capturing higher-value deals and expanding the company’s addressable market.
  • Strategic growth in the public sector, particularly with government transformation initiatives, positions ServiceNow for substantial long-term opportunities, potentially leading to revenue stability and growth amidst uncertain economic conditions.
ServiceNow Earnings and Revenue Growth

ServiceNow Future Earnings and Revenue Growth

Assumptions

How have these above catalysts been quantified?

  • Analysts are assuming ServiceNow's revenue will grow by 19.1% annually over the next 3 years.
  • Analysts assume that profit margins will increase from 12.6% today to 17.1% in 3 years time.
  • Analysts expect earnings to reach $4.0 billion (and earnings per share of $3.93) by about June 2029, up from $1.8 billion today. However, there is a considerable amount of disagreement amongst the analysts with the most bullish expecting $5.6 billion in earnings, and the most bearish expecting $2.7 billion.
  • In order for the above numbers to justify the price target of the analysts, the company would need to trade at a PE ratio of 45.7x on those 2029 earnings, down from 60.0x today. This future PE is greater than the current PE for the US Software industry at 27.0x.
  • Analysts expect the number of shares outstanding to decline by 0.61% per year for the next 3 years.
  • To value all of this in today's terms, we will use a discount rate of 8.63%, as per the Simply Wall St company report.

Risks

What could happen that would invalidate this narrative?
  • The company's reliance on U.S. federal contracts introduces risk from potential budget tightening and evolving mission demands, which could impact their revenue forecasts and earnings stability.
  • Global economic uncertainties and geopolitical factors, such as tariffs and trade negotiations, could affect cost structures and margin forecasts for ServiceNow, especially if tariffs are implemented that impact their customer base.
  • The CRM and industry workflows expansion brings execution risks as these markets are competitive and may strain resources, potentially impacting net margins if the integration and growth do not meet expectations.
  • Continuing focus on AI-driven solutions carries the risk of rapid technological change and potential competition, which may pressure revenue growth and require significant investment in R&D, potentially affecting operating margins.
  • Acquisitions such as Moveworks and Logik.ai, while potentially beneficial, involve integration risks that could impact short-term profitability and require successful execution to realize intended revenue and market expansion.

Valuation

How have all the factors above been brought together to estimate a fair value?

  • The analysts have a consensus price target of $141.86 for ServiceNow based on their expectations of its future earnings growth, profit margins and other risk factors.
  • However, there is a degree of disagreement amongst analysts, with the most bullish reporting a price target of $236.0, and the most bearish reporting a price target of just $85.0.
  • In order for you to agree with the analysts, you'd need to believe that by 2029, revenues will be $23.6 billion, earnings will come to $4.0 billion, and it would be trading on a PE ratio of 45.7x, assuming you use a discount rate of 8.6%.
  • Given the current share price of $102.15, the analyst price target of $141.86 is 28.0% higher.
  • We always encourage you to reach your own conclusions though. So sense check these analyst numbers against your own assumptions and expectations based on your understanding of the business and what you believe is probable.

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Disclaimer

AnalystConsensusTarget is a tool utilizing a Large Language Model (LLM) that ingests data on consensus price targets, forecasted revenue and earnings figures, as well as the transcripts of earnings calls to produce qualitative analysis. The narratives produced by AnalystConsensusTarget are general in nature and are based solely on analyst data and publicly-available material published by the respective companies. These scenarios are not indicative of the company's future performance and are exploratory in nature. Simply Wall St has no position in the company(s) mentioned. Simply Wall St may provide the securities issuer or related entities with website advertising services for a fee, on an arm's length basis. These relationships have no impact on the way we conduct our business, the content we host, or how our content is served to users. The price targets and estimates used are consensus data, and do not constitute a recommendation to buy or sell any stock, and they do not take account of your objectives, or your financial situation. Note that AnalystConsensusTarget's analysis may not factor in the latest price-sensitive company announcements or qualitative material.

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Fair Value vs Share Price

US$141.86
vs US$104.7326.2% undervalued intrinsic discount
PastFuture-461m24b2015201820212024202620272029Revenue US$23.6bEarnings US$4.0b
19.1%
Revenue growth
17.1%
Profit margin

Recent News & Updates

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Recent updates

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Stay ahead on ServiceNow

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Company analysis

Excellent balance sheet with reasonable growth potential.

Market capUS$108.1b
PB9.2x
Estimated Growth15.7%
Dividend YieldN/A
Full analysis

CEO & management

William McDermott
CEO
3.3yrs
CEO Tenure

Provides cloud-based solution for digital workflows in the North America, Europe, the Middle East and Africa, Asia Pacific, and internationally.