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Intuit Inc. Unveils Quickbooks Workforce, Radically Transforming Human Capital Management for Small and Mid-Market Businesses
Intuit Inc. announced QuickBooks Workforce in the U.S., a new, end-to-end solution powered by agentic AI and human expertise, that radically transforms how small and mid-market businesses run their human capital management (HCM). From attracting the right employees and delivering a seamless onboarding experience to supporting employee growth and engagement, QuickBooks Workforce unifies the full employee lifecycle in one place, replacing disconnected tools with done-for-you experiences that help teams reduce HR overhead, eliminate the burden of administrative work, and manage labor costs in real time. Small and mid-market businesses often rely on 7 to 25 different tools to manage their workforce, creating unnecessary complexity, manual work, and fragmented data, at an estimated cost of $120,000 spent annually on software. QuickBooks Workforce directly addresses this challenge, equipping businesses with a robust HCM solution that automates, simplifies, and syncs their workforce management, including payroll, time tracking, benefits, recruiting, hiring, performance, and compliance, on a single platform. Embedded directly in QuickBooks Online, QuickBooks Online Advanced, and Intuit Enterprise Suite, QuickBooks Workforce is the only HCM solution that truly enables businesses to view and manage the entire employee lifecycle alongside their financials, providing real-time insights and a holistic, 360-degree view of their business that allows them to make smarter decisions, save time and money, and operate with greater accuracy and confidence. Because QuickBooks Workforce is on the Intuit platform, a conversational “chat” interface is all it takes to transform HCM from a series of manual steps into intelligent, done-for-you workflows powered by a team of virtual AI agents. This helps businesses save time on recurring tasks with features including the Payroll Agent, which automatically collects and validates time data, flags inconsistencies, and runs payroll on behalf of the business owner while helping ensure accuracy. Other automations help streamline multi-step processes like promotions and offboarding, connect payroll and benefits data, and unify workforce insights in real time, delivering faster and more informed decision-making that enables businesses to scale confidently while giving employees a seamless experience, from hire to retire. Traditionally, businesses have managed their workforce across multiple tools, with information spread across apps and services generating data that doesn’t integrate and sync into a single source of truth. This results in business owners and HR managers spending countless hours analyzing and inputting data, while employees put in a significant level of manual work to update data across various inputs, costing businesses hours of lost productivity and revenue. QuickBooks Workforce overhauls this experience, providing businesses with the tools to manage their workforce efficiently and with confidence all-in-one place, a strategy which nearly three-quarters of businesses agree is the fastest path to profitability. These key tools include: Hiring, Onboarding, and Offboarding: An intuitive workflow that manages and automates the full employee journey. From posting a job listing and tracking applicants, sending an offer letter and managing onboarding, to coordinating steps for offboarding, QuickBooks Workforce helps businesses deliver a positive, productive employee experience from day one. Businesses can also easily generate documents like I-9s and W-4s for employees to complete digitally, ensuring ease while maintaining compliance. Payroll and Time Tracking: Boost efficiency with a solution that not only combines payroll, time tracking, and time off with accounting data, but works together in one integrated hub so data syncs automatically, and can be turned into clear, actionable business insights. AI-powered automations also organize and sync all data, boosting accuracy and helping save nearly four hours a week in administrative work. Time Off: Create and manage time off policies that fit your business, from vacation and sick leave to bereavement and custom policy types, each with configurable accrual rules, balance caps, and carryover settings. Employees can request time off directly within the QuickBooks Workforce employee app, managers can approve in one click, and approved hours automatically sync with payroll without manual entry needed. Benefits Administration: A centralized hub where businesses can offer complete benefits administration and management. From setting up plans to managing carriers, businesses can provide employees with a self-service portal to enroll and update their medical, dental, vision, and life events, providing them with benefits that make them feel valued and help businesses attract and retain top talent. QuickBooks 401(k) by Vestwell: Offer modern 401(k) benefits through flexible, scalable retirement plans custom-tailored to your business. Through an integration with Vestwell’s retirement platform, business owners have a seamless way to offer competitive 401(k) benefits that directly sync with employee payroll data to streamline administration, reduce manual work, and support compliance, making plan management more efficient for business owners while offering an easier experience for employees to invest in their future. Performance Management: Drive employee growth and engagement with structured reviews, goal setting, and continuous feedback cycles. Launch performance evaluations, track progress over time, and give employees the visibility they need to grow their careers and build toward stronger, more capable teams. HR Workflows: Automate the repetitive work of managing your team. Build custom workflows and assign tasks that can automatically be sent to the right employees, whether that's an onboarding checklist for a new hire, an equipment request, or collecting a uniform size. Keep the HR processes organized, trackable, and free from manual follow-up. Documents: Create, sign, store, and manage digital documents in one central location, from e-signatures to acknowledgements, and access a custom template builder that streamlines document creation, saving time for employees and business owners.
