Last Update15 Aug 25Fair value Decreased 15%
Analyst sentiment on Urgent.ly has turned more cautious due to tempered growth expectations and valuation concerns despite ongoing operational improvements and contract wins, resulting in a lower consensus price target from $13.50 to $11.50.
Analyst Commentary
- Bullish analysts highlight Urgent.ly's technological advantages, including its custom and AI-driven platform, as key drivers for future business wins and revenue growth.
- The company demonstrated stable gross margins and disciplined operating expenses, benefiting from efforts to streamline costs versus prior periods.
- Recent contract wins and easier year-over-year comparables are expected to support near-term revenue acceleration.
- New analyst coverage states the platform efficiently matches service providers to customer needs, enhancing operational effectiveness and minimizing response times.
- Despite positive operating trends, at least one bearish analyst lowered the price target to reflect either tempered growth expectations or valuation concerns relative to previous forecasts.
What's in the News
- Michael H. Port separated from Urgent.ly as Chief Financial Officer without cause, and CEO Matthew Booth was appointed as principal financial officer in addition to his CEO duties.
- Urgent.ly filed a $4.03 million follow-on at-the-market common stock offering.
- Michael Port was previously appointed as CFO, replacing Timothy C. Huffmyer, with Port having significant prior finance and CFO experience.
Valuation Changes
Summary of Valuation Changes for Urgent.ly
- The Consensus Analyst Price Target has significantly fallen from $13.50 to $11.50.
- The Future P/E for Urgent.ly has significantly risen from 0.72x to 2.49x.
- The Net Profit Margin for Urgent.ly has significantly fallen from 13.40% to 3.32%.
Key Takeaways
- Expansion into the insurance sector and long-term partnerships position the company for accelerated B2B revenue growth and recurring high-value contracts.
- Investments in AI-driven efficiencies and cost reductions enhance customer satisfaction, operating margins, and support the shift toward positive cash flow.
- Heavy reliance on key partnerships, limited geographic reach, and financial constraints increase risks to revenue stability, growth scalability, and long-term earnings.
Catalysts
About Urgent.ly- Operates mobility assistance software platform that matches vehicle owners and operators with service professionals for roadside assistance, proactive maintenance, and repair services in the Americas, Europe, the Middle East, Africa, and the Asia Pacific.
- The company's heightened focus on expanding into the insurance vertical, with new contracts signed and a significant sales/marketing campaign targeting 50,000+ insurance professionals, is likely to materially accelerate customer acquisition and B2B revenue growth beginning late Q3 or Q4 as the insurance market increasingly digitizes and seeks integrated roadside solutions.
- Investments in AI
- and machine learning-powered platform capabilities, such as the recently launched SPARK system, are enabling meaningful operational efficiencies (e.g., >20-minute reductions in urban wait times) and measurable gains in customer satisfaction, which can translate into higher contract win rates, longer renewal cycles, and gross margin expansion.
- The growing integration and renewal of long-term partnerships with major OEMs and ride-share players, including new multi-year/auto-renew contracts and successful customer retention efforts (~40% of annual renewal value already secured), suggest Urgent.ly is well-positioned to capture recurring, high-value B2B revenue streams as automakers and mobility platforms further embrace technology-enabled roadside solutions.
- The company's demonstrated ability to drive SG&A and R&D cost reductions, along with process automation, has rapidly compressed operating losses and non-GAAP OpEx, positioning Urgent.ly to sustain breakeven and transition toward positive operating cash flow-a dynamic likely to drive bottom-line improvement and derisk the balance sheet.
- Industry-wide momentum toward connected vehicles and digitized mobility ecosystems is structurally expanding Urgent.ly's serviceable addressable market, and its first-mover advantage in leveraging proprietary mobility and network data should support premium pricing and continued top-line growth as insurance carriers, OEMs, and fleets accelerate digital transformation.
Urgent.ly Future Earnings and Revenue Growth
Assumptions
How have these above catalysts been quantified?- Analysts are assuming Urgent.ly's revenue will grow by 14.5% annually over the next 3 years.
- Analysts are not forecasting that Urgent.ly will become profitable in next 3 years. To represent the Analyst Price Target as a Future PE Valuation we will estimate Urgent.ly's profit margin will increase from -23.2% to the average US Software industry of 13.4% in 3 years.
- If Urgent.ly's profit margin were to converge on the industry average, you could expect earnings to reach $26.4 million (and earnings per share of $26.41) by about August 2028, up from $-30.4 million today. The analysts are largely in agreement about this estimate.
- In order for the above numbers to justify the analysts price target, the company would need to trade at a PE ratio of 0.7x on those 2028 earnings, up from -0.2x today. This future PE is lower than the current PE for the US Software industry at 36.3x.
- Analysts expect the number of shares outstanding to grow by 7.0% per year for the next 3 years.
- To value all of this in today's terms, we will use a discount rate of 12.32%, as per the Simply Wall St company report.
Urgent.ly Future Earnings Per Share Growth
Risks
What could happen that would invalidate this narrative?- The 8% year-over-year revenue decline-largely attributed to the early termination of a top-5 OEM customer and the shrinking Otonomo business-highlights a risk of continued customer concentration, vulnerability to lost contracts, and future revenue volatility if strategic partnerships are not consistently expanded or replaced.
- The company's modest sequential revenue growth is largely dependent on timely contract renewals and ramp-up of new insurance partners, but there is uncertainty as only 40% of renewals have been secured for the year, raising risks of near-term revenue stability and longer-term earnings predictability.
- Urgent.ly's limited international presence and current focus on the U.S. market-combined with growing digitization and the entrance of well-capitalized technology and mobility competitors-restricts its ability to scale revenue and diversify earnings across geographies, exposing the business to regional market shocks and stiffer competition.
- The business model's success hinges on maintaining and expanding partnerships with OEMs, insurers, and fleet operators; the heavy reliance on such strategic alliances creates customer concentration risk, and any unfavorable renegotiations, non-renewals, or increased vertical integration by partners could materially compress revenue and reduce earnings growth.
- The legacy exposure to restructuring and transaction-related expenses (seen in the Otonomo acquisition and integration), in addition to a relatively modest cash balance ($4.8 million) against a substantial debt load ($55.3 million), could constrain Urgent.ly's financial flexibility, elevate costs of capital, and pressure both net margins and long-term earnings if new growth does not meaningfully accelerate.
Valuation
How have all the factors above been brought together to estimate a fair value?- The analysts have a consensus price target of $13.5 for Urgent.ly based on their expectations of its future earnings growth, profit margins and other risk factors. However, there is a degree of disagreement amongst analysts, with the most bullish reporting a price target of $15.0, and the most bearish reporting a price target of just $12.0.
- In order for you to agree with the analyst's consensus, you'd need to believe that by 2028, revenues will be $197.1 million, earnings will come to $26.4 million, and it would be trading on a PE ratio of 0.7x, assuming you use a discount rate of 12.3%.
- Given the current share price of $5.06, the analyst price target of $13.5 is 62.5% higher.
- We always encourage you to reach your own conclusions though. So sense check these analyst numbers against your own assumptions and expectations based on your understanding of the business and what you believe is probable.
How well do narratives help inform your perspective?
Disclaimer
AnalystConsensusTarget is a tool utilizing a Large Language Model (LLM) that ingests data on consensus price targets, forecasted revenue and earnings figures, as well as the transcripts of earnings calls to produce qualitative analysis. The narratives produced by AnalystConsensusTarget are general in nature and are based solely on analyst data and publicly-available material published by the respective companies. These scenarios are not indicative of the company's future performance and are exploratory in nature. Simply Wall St has no position in the company(s) mentioned. Simply Wall St may provide the securities issuer or related entities with website advertising services for a fee, on an arm's length basis. These relationships have no impact on the way we conduct our business, the content we host, or how our content is served to users. The price targets and estimates used are consensus data, and do not constitute a recommendation to buy or sell any stock, and they do not take account of your objectives, or your financial situation. Note that AnalystConsensusTarget's analysis may not factor in the latest price-sensitive company announcements or qualitative material.