AI And Automation Will Transform Enterprise Data Practices

Key Takeaways

• Accelerating AI adoption and product innovation are cementing ZoomInfo's platform as essential for enterprise sales teams, supporting durable revenue growth and expanding margins.
  
• Strategic upmarket focus and integrated solutions are driving improved customer retention, higher-value contracts, and operating leverage, positioning the company for sustained profitability.
  
• Heavy reliance on large clients, declining smaller customer base, commoditization risk, rising data regulation, and unproven international growth threaten long-term stability and profitability.

Catalysts

Provides go-to-market intelligence and engagement platform for sales, marketing, operations, and recruiting professionals in the United States and internationally.

• Accelerating adoption of AI and automation by enterprise sales and marketing teams is driving more organizations to standardize ZoomInfo as their core go-to-market data foundation, demonstrated by record upmarket deals, increased platform embedding, and growing average contract values-factors likely to support durable revenue growth and eventual margin expansion.
  
• Enterprises are prioritizing digital transformation and high-quality, unified data as essential for enabling successful AI initiatives and workflow automation, pushing customers to increase reliance on ZoomInfo's integrated solutions (Data as a Service, Copilot, Go-To-Market Studio), which is strengthening customer retention rates and positioning the company for rising recurring revenues and improved net revenue retention.
  
• Expansion into more sophisticated workflow and analytics tools (beyond simple contact data) is increasing cross-sell and upsell opportunities within existing accounts, as seen by customers doubling their annual spend and the rapid growth in the operations solution, which supports both higher average customer value and sustained top-line growth.
  
• A strategic focus on upmarket customers-who have higher lifetime value, greater stickiness, and significantly higher margins compared to downmarket clients-combined with internal AI-driven efficiency gains (reductions in headcount and resource reallocation) is creating operating leverage and positioning the company for structurally higher net and operating margins over time.
  
• As leading enterprises consolidate their go-to-market tech stacks and seek seamless integration of sales intelligence platforms with CRMs and marketing automation, ZoomInfo's product innovation and early-mover advantage in AI-powered sales tools (Copilot, Go-To-Market Studio) are cementing its indispensability, which underpins long-term growth and provides the foundation for premium pricing and resilience against commoditization, directly benefitting both revenue and margin outlooks.

ZoomInfo Technologies Future Earnings and Revenue Growth

Assumptions

• Analysts are assuming ZoomInfo Technologies's revenue will grow by 2.7% annually over the next 3 years.
• Analysts assume that profit margins will increase from 7.3% today to 14.8% in 3 years time.
• Analysts expect earnings to reach $196.8 million (and earnings per share of $0.63) by about August 2028, up from $89.2 million today. However, there is a considerable amount of disagreement amongst the analysts with the most bullish expecting $250.3 million in earnings, and the most bearish expecting $82 million.
• In order for the above numbers to justify the analysts price target, the company would need to trade at a PE ratio of 19.8x on those 2028 earnings, down from 37.1x today. This future PE is greater than the current PE for the US Interactive Media and Services industry at 16.3x.
• Analysts expect the number of shares outstanding to decline by 7.0% per year for the next 3 years.
• To value all of this in today's terms, we will use a discount rate of 9.3%, as per the Simply Wall St company report.

ZoomInfo Technologies Future Earnings Per Share Growth

Risks

• The rapid expansion upmarket and focus on large enterprise customers increases exposure to customer concentration risk, as significant revenue is now dependent on a smaller number of high-value clients; any loss or renegotiation of these contracts could lead to revenue volatility and earnings pressure.
  
• Downmarket revenues are declining significantly (-11% YoY), and there is no clear indication of imminent stabilization, raising concerns about the company's ability to maintain a broad and diversified customer base, which could hamper long-term revenue growth and net margin expansion.
  
• Ongoing investments in AI-powered products and workflow automation heighten the risk of commoditization, as more competitors and open-source alternatives emerge with similar features, potentially eroding ZoomInfo's differentiation, pricing power, and gross margins.
  
• Heightened global privacy regulation (such as GDPR and CCPA) and increasing customer emphasis on first-party data management could curb the availability and utility of third-party business intelligence data, driving up compliance and data acquisition costs, and threatening future product competitiveness, retention, and net income.
  
• International growth prospects remain unproven, with limited commentary or concrete evidence of meaningful traction outside North America; expansion could be hampered by stricter regional data laws, regulatory headwinds, and lack of brand recognition, all of which may materially constrain long-term top-line growth and profitability.

Valuation

• The analysts have a consensus price target of $11.653 for ZoomInfo Technologies based on their expectations of its future earnings growth, profit margins and other risk factors. However, there is a degree of disagreement amongst analysts, with the most bullish reporting a price target of $15.0, and the most bearish reporting a price target of just $7.0.
  
• In order for you to agree with the analyst's consensus, you'd need to believe that by 2028, revenues will be $1.3 billion, earnings will come to $196.8 million, and it would be trading on a PE ratio of 19.8x, assuming you use a discount rate of 9.3%.
  
• Given the current share price of $10.39, the analyst price target of $11.65 is 10.8% higher.
  
• We always encourage you to reach your own conclusions though. So sense check these analyst numbers against your own assumptions and expectations based on your understanding of the business and what you believe is probable.