Digital Transformation Will Expand Remittance Reach Amid Regulatory Uncertainty

Key Takeaways

• Expansion in digital services, AI integration, and new consumer offerings enhance cost efficiency, diversify revenue, and position the company for higher margins and long-term growth.
  
• Increased migration and urbanization drive resilient remittance demand, while early adoption of blockchain and stablecoin technologies offers new revenue and operational advantages.
  
• Declining transaction volumes, rising regulatory and compliance burdens, and intensified competition from digital and fintech disruptors threaten revenue, market share, and long-term profitability.

Catalysts

Provides money movement and payment services worldwide.

• The ongoing digital transformation-including expanded digital wallet offerings, card-based retail transactions, and value-added services-positions the company to capture a growing share of the large, underpenetrated market of financially included and mobile-first consumers, supporting improved revenue growth and higher long-term net margins due to better cost efficiency.
  
• Rising global migration flows and continued urbanization underpin resilient long-term demand for cross-border remittances, strengthening Western Union's top-line prospects despite near-term headwinds in specific corridors or geographies.
  
• The integration of AI-driven operational improvements across customer service, technology, and treasury operations is already driving significant cost savings and productivity gains, providing a clear path to further operating margin expansion and improved long-term earnings power.
  
• Early strategic engagement with stablecoins and on-chain settlement technologies offers the potential to materially lower capital requirements, accelerate settlement speed, and potentially increase revenue opportunities by serving as a global on/off-ramp between fiat and digital currencies as global payments infrastructure modernizes.
  
• Growth in the Consumer Services segment-including acquisitions like Eurochange and expanded travel money and bill-pay offerings-unlocks new, higher-margin revenue streams and diversifies earnings, contributing to greater earnings stability and supporting higher valuations as these businesses scale.

Western Union Future Earnings and Revenue Growth

Assumptions

• Analysts are assuming Western Union's revenue will grow by 1.3% annually over the next 3 years.
• Analysts assume that profit margins will shrink from 21.8% today to 12.7% in 3 years time.
• Analysts expect earnings to reach $543.0 million (and earnings per share of $1.82) by about August 2028, down from $896.1 million today. However, there is some disagreement amongst the analysts with the more bullish ones expecting earnings as high as $602.0 million.
• In order for the above numbers to justify the analysts price target, the company would need to trade at a PE ratio of 6.4x on those 2028 earnings, up from 3.0x today. This future PE is lower than the current PE for the US Diversified Financial industry at 16.0x.
• Analysts expect the number of shares outstanding to decline by 4.39% per year for the next 3 years.
• To value all of this in today's terms, we will use a discount rate of 9.72%, as per the Simply Wall St company report.

Western Union Future Earnings Per Share Growth

Risks

• Intensifying regulatory scrutiny and enforcement around immigration in the U.S. is creating persistent volatility and softness in key corridors, especially U.S. to Mexico, leading to lower transaction volumes and risking further revenue declines if policies tighten further or customer behavior shifts to informal or alternative remittance channels. (Impacts: revenue and earnings)
  
• Growth in Western Union's digital business is not offsetting weakness in the core retail channel in North America; both digital and retail money transfer transactions showed declines in critical regions, suggesting the company may be losing market share to digital-first disruptors and that topline growth is at risk. (Impacts: revenue and top-line growth)
  
• Aggressive expansion of lower-cost digital and fintech competitors, as well as emerging blockchain and stablecoin-based solutions, is eroding pricing power and could pressure profit margins long-term if Western Union cannot accelerate its shift to digital and innovate fast enough. (Impacts: net margins and long-term competitiveness)
  
• Increasing global financial inclusion and rising adoption of digital wallets may reduce dependence on cash-based remittances-Western Union's historical core-limiting customer growth potential and challenging legacy agent-network-driven cost structure. (Impacts: revenue, customer base, and cost flexibility)
  
• New taxes on cash remittance transactions (such as the 1% U.S. remittance tax) and ongoing regulatory changes raise compliance costs and could further drive customers towards non-traditional or lower-cost channels, making it more difficult for Western Union to protect net margins if they do not successfully transform their business mix. (Impacts: net margins and cost structure)

Valuation

• The analysts have a consensus price target of $9.318 for Western Union based on their expectations of its future earnings growth, profit margins and other risk factors. However, there is a degree of disagreement amongst analysts, with the most bullish reporting a price target of $17.0, and the most bearish reporting a price target of just $7.0.
• In order for you to agree with the analyst's consensus, you'd need to believe that by 2028, revenues will be $4.3 billion, earnings will come to $543.0 million, and it would be trading on a PE ratio of 6.4x, assuming you use a discount rate of 9.7%.
• Given the current share price of $8.42, the analyst price target of $9.32 is 9.6% higher. Despite analysts expecting the underlying buisness to decline, they seem to believe it's more valuable than what the market thinks.
• We always encourage you to reach your own conclusions though. So sense check these analyst numbers against your own assumptions and expectations based on your understanding of the business and what you believe is probable.