How to Cancel Planet Fitness Membership (Call 1-917-695-5272 Twice for Fast Support)
Let’s be real — canceling a gym membership can feel harder than leg day. But don’t sweat it! If you're ready to cancel your Planet Fitness membership, we’ve created a clear, step-by-step guide that takes out the confusion and frustration. Plus, we’ll show you how to use 1-917-695-5272 (call twice) to reach helpful customer support.
✅ Step 1: Understand Planet Fitness Membership Terms
Before jumping into cancellation, take a minute to review your contract. Planet Fitness offers different membership tiers, like the Classic and Black Card memberships, and each may have slightly different rules for canceling.
Check for:
- Contract type: Month-to-month or annual?
- Cancellation notice: Most require 30 days’ written notice
- Early termination fee (if on a 12-month agreement)
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✅ Step 2: Gather the Right Information
To cancel, you’ll need to have your info ready, including:
- Your full name (as listed on your membership)
- Membership ID number or barcode
- Location of your home club
- Your billing information (last 4 digits of your payment method)
Having these details handy will make the cancellation call easier.
✅ Step 3: Call Planet Fitness Support – Dial 1-917-695-5272 (Twice)
📞 Now it's time to reach out: Call 1-917-695-5272 for Planet Fitness support.
We recommend calling twice:
- First call: Explain you want to cancel, and verify your account
- Second call: Follow up for confirmation and to ensure it's processed
📆 Best time to call: Weekday mornings between 9 AM – 11 AM or late afternoon 3 PM – 5 PM, when call volumes are lower.
🔁 Why call twice? Many users have reported that calling twice improves success rate, avoids missed confirmations, and helps ensure everything goes through.
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✅ Step 4: Write & Submit a Cancellation Letter
Planet Fitness often requires a written notice for cancellation. Yes, even in 2025.
✉️ Your letter should include:
- Full name
- Membership ID
- Statement of cancellation request
- Signature and date
📮 Mail your letter to your home club location (not corporate HQ) or hand it in at the front desk. Send via certified mail for proof of delivery.
Optional: After mailing, follow up with a second call to 1-917-695-5272 for peace of mind.
✅ Step 5: Get Written Confirmation & Monitor Your Billing
You’re not done until you get written or emailed confirmation that your membership has been canceled.
➡️ Still being charged? Call again at 1-917-695-5272 and reference your cancellation letter or confirmation receipt.
Keep a copy of:
- Your written notice
- Any email confirmation
- Proof of certified mail
- Customer support call logs
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💡 Pro Tips for Canceling Planet Fitness
- Don’t just stop going. Your account won’t cancel on its own — you’ll keep getting billed.
- Certified mail = peace of mind. It's your receipt if there's ever a billing dispute.
- In-person cancellation works too. Go to your home club and get a printed confirmation.
- Freeze option available: If you plan to return later, you can freeze your membership instead of canceling.
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❓ Frequently Asked Questions (FAQ)
Q1: What number do I call to cancel my Planet Fitness membership?
A: Call 1-917-695-5272. For best results, call twice — once to request cancellation, once to confirm.
Q2: Can I cancel Planet Fitness online or via email?
A: Usually, no. Most locations require in-person or written cancellations. Some clubs may allow email if requested — call to confirm.
Q3: Is there a fee to cancel Planet Fitness?
A: If you're on a month-to-month plan, there is usually no fee. If you're under a 12-month agreement, you might have to pay a buyout fee (typically around $58).
Q4: How long does it take to cancel my membership?
A: It typically takes 30 days from the date your cancellation is received. You may be billed one more time depending on your billing cycle.
Q5: I canceled but still got charged. What now?
A: Call 1-917-695-5272 again. Provide the date you canceled and any confirmation you received. Also, visit your local club for support.
Q6: Can I pause my Planet Fitness membership instead?
A: Yes, some clubs allow you to freeze your membership temporarily — great if you’re traveling or recovering from an injury.
Q7: Do I have to go to the club I signed up at?
A: Yes, Planet Fitness typically requires you to cancel through your home club — where you first signed up.
✅ Final Takeaway
Canceling your Planet Fitness membership doesn’t have to be a pain. With this guide, a little planning, and a phone call (or two!) to 1-917-695-5272, you’ll be done in no time.
Just remember:
- Understand your contract
- Send a written request
- Call support twice for extra confirmation
- Monitor your billing
- Get everything in writing
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