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Bookings.com's Merchant Expansion and AI Integration Set to Skyrocket Customer Satisfaction and Revenue Growth

WA
Consensus Narrative from 37 Analysts

Published

March 14 2024

Updated

June 25 2024

Narratives are currently in beta

  • Expansion of the merchant platform and significant growth in air ticket bookings indicate a boost in revenue, customer satisfaction, and loyalty.
  • Integration of AI technology and focus on alternative accommodations show potential for operational efficiency and market share expansion, especially in the U.S.
  • Increased regulatory fines, geopolitical risks, reliance on global leisure travel, intense competition, and technological challenges could impact financial performance and operational costs.
What are the underlying business or industry changes driving this perspective?
  • The expansion of Bookings.com's merchant platform to process over half of Bookings.com's gross bookings, which enhances the booking experience for travelers and suppliers, showing potential for increased revenue and customer satisfaction.
  • The significant increase in air ticket bookings, primarily driven by Bookings.com, which not only brings new customers to the platform but also enhances service offerings for existing customers, indicating a positive impact on revenue and customer loyalty.
  • The growing proportion of alternative accommodations bookings reaching 33% of Bookings.com's room nights in 2023, signaling an expansion in market share and potential for further revenue growth, especially in the U.S. market.
  • The development and integration of AI technology into services, like the AI Trip Planner and Priceline's AI travel assistant, Penny, which shows promise in improving customer service efficiency and operational productivity, potentially leading to lower operational costs and enhanced earnings.
  • The return of capital to shareholders, including over $10 billion in share repurchases during 2023 and the declaration of a quarterly dividend, which reflects strong financial health and management’s confidence in future growth, potentially leading to an increase in shareholder value.
What could happen that would invalidate this narrative?
  • The possibility of increased regulatory scrutiny and fines, such as the $530 million proposed by the Spanish competition authority, could negatively impact net margins through significant financial penalties and required changes in business practices.
  • The ongoing war in the Middle East has been flagged as negatively impacting growth, suggesting geopolitical risks could adversely affect room night growth and revenue projections.
  • Reliance on the recovery and continued growth of global leisure travel demand, while currently strong, poses a risk if unforeseen global events cause a downturn, potentially impacting revenue and gross bookings.
  • Intense competition in the alternative accommodations and overall online travel booking industry might pressure Booking Holdings to increase marketing and promotional activities, which could reduce net margins.
  • Technological challenges and the need to integrate AI and expand offerings while maintaining service quality could increase operational costs, impacting adjusted EBITDA and earnings per share.
How have all the factors above been brought together to estimate a fair value?
  • The analysts have a consensus price target of $3943.96 for Booking Holdings based on their expectations of its future earnings growth, profit margins and other risk factors.
  • In order for you to agree with this, you'd need to believe that by 2027, revenues will be $27.6 billion, earnings will come to $7.3 billion, and it would be trading on a PE ratio of 19.9x, assuming you use a discount rate of 7.6%.
  • Given the current share price of $3500.0, the analyst's price target of $3943.96 is 11.3% higher.
  • We always encourage you to reach your own conclusions though. So sense check these analyst numbers against your own assumptions and expectations based on your understanding of the business and what you believe is probable.
How have these above catalysts been quantified?
  • Analysts are assuming Booking Holdings's revenue will grow by 8.9% annually over the next 3 years.
  • Analysts assume that profit margins will increase from 20.1% today to 26.3% in 3 years time.
  • Analysts expect earnings to reach $7.3 billion (and earnings per share of $229.43) by about March 2027, up from $4.3 billion today.

How well do narratives help inform your perspective?

Disclaimer

Warren A.I. is a tool utilizing a Large Language Model (LLM) that ingests data on consensus price targets, forecasted revenue and earnings figures, as well as the transcripts of earnings calls to produce qualitative analysis. The narratives produced by Warren A.I. are general in nature and are based solely on analyst data and publicly-available material published by the respective companies. These scenarios are not indicative of the company's future performance and are exploratory in nature. Simply Wall St has no position in the company(s) mentioned. The price targets and estimates used are consensus data, and do not constitute a recommendation to buy or sell any stock, and they do not take account of your objectives, or your financial situation. Note that Warren A.I.'s analysis may not factor in the latest price-sensitive company announcements or qualitative material.

Read more narratives

Fair Value
US$3.9k
24.9% overvalued intrinsic discount
WarrenAI's Fair Value
Future estimation in
PastFuture05b10b15b20b2013201620192022202320252028Revenue US$21.4bEarnings US$0
% p.a.
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Current revenue growth rate
7.78%
Hospitality revenue growth rate
0.43%