Zendesk, Inc.

NYSE:ZEN Stock Report

Market Cap: US$9.6b

This company has been acquired

The company may no longer be operating, as it has been acquired. Find out why through their latest events.

Zendesk Management

Management criteria checks 2/4

Key information

Mikkel Svane

Chief executive officer

US$8.7m

Total compensation

CEO salary percentage5.78%
CEO tenure15.3yrs
CEO ownership0.4%
Management average tenure3yrs
Board average tenure3yrs

Recent management updates

Recent updates

Zendesk drops on no apparent news amid private equity takeover

Nov 08

Zendesk Non-GAAP EPS of $0.32 beats by $0.11, revenue of $416.86M misses by $8.55M

Oct 27

Zendesk stockholders approve merger with consortium

Sep 19

EU sets provisional deadline for Sept. 21 to rule on acquisition of Zendesk

Aug 18

Zendesk Non-GAAP EPS of $0.15 beats by $0.03, revenue of $407.21M beats by $2.53M

Jul 28

Zendesk files for China antitrust approval for takeover under simplified procedure

Jul 21

What Is Zendesk Stock's Outlook After Acquisition?

Jul 08

Merger Arbitrage Mondays: Zendesk To Be Acquired By Permira And Hellman & Friedman

Jun 27

Zendesk: Attractive Valuation If The Company Moderates Stock-Based Compensation

Jun 21

Zendesk: A Compelling Long-Term Growth Play

Apr 27

Zendesk: A Clear Uptrend Is Forming

Feb 15

Zendesk: Time To Buy The Dip

Jan 23

Zendesk - An Update Heading Into 2022

Jan 16

Zendesk: Attractive Investment Opportunity Regardless Of Momentive Acquisition

Nov 29

Zendesk: Well Into Correction Territory, Investors Are Too Gloomy Here

Nov 22

Merger Arbitrage Mondays: Zendesk Shareholders Unhappy About Momentive Deal

Nov 01

Zendesk: 2 Things Make This Stock A Strong Buy

Oct 19

Zendesk: The Crash Reflects An Overfull Valuation

Jul 31

CEO Compensation Analysis

How has Mikkel Svane's remuneration changed compared to Zendesk's earnings?
DateTotal CompensationSalaryCompany Earnings
Sep 30 2022n/an/a

-US$283m

Jun 30 2022n/an/a

-US$278m

Mar 31 2022n/an/a

-US$242m

Dec 31 2021US$9mUS$502k

-US$224m

Sep 30 2021n/an/a

-US$232m

Jun 30 2021n/an/a

-US$218m

Mar 31 2021n/an/a

-US$224m

Dec 31 2020US$6mUS$500k

-US$218m

Sep 30 2020n/an/a

-US$184m

Jun 30 2020n/an/a

-US$178m

Mar 31 2020n/an/a

-US$168m

Dec 31 2019US$4mUS$450k

-US$170m

Sep 30 2019n/an/a

-US$167m

Jun 30 2019n/an/a

-US$167m

Mar 31 2019n/an/a

-US$146m

Dec 31 2018US$3mUS$420k

-US$131m

Sep 30 2018n/an/a

-US$123m

Jun 30 2018n/an/a

-US$114m

Mar 31 2018n/an/a

-US$106m

Dec 31 2017US$2mUS$382k

-US$102m

Sep 30 2017n/an/a

-US$102m

Jun 30 2017n/an/a

-US$102m

Mar 31 2017n/an/a

-US$102m

Dec 31 2016US$2mUS$364k

-US$98m

Sep 30 2016n/an/a

-US$104m

Jun 30 2016n/an/a

-US$97m

Mar 31 2016n/an/a

-US$92m

Dec 31 2015US$4mUS$379k

-US$84m

Compensation vs Market: Mikkel's total compensation ($USD8.68M) is below average for companies of similar size in the US market ($USD12.88M).

Compensation vs Earnings: Mikkel's compensation has increased whilst the company is unprofitable.

CEO

Mikkel Svane (51 yo)

15.3yrs
Tenure
US$8,678,140
Compensation

Mr. Mikkel Asger Svane has been Independent Director at Stitch Fix, Inc. Since October 16, 2018. Mr. Svane founded Zendesk, Inc. in 2007 and has been its Chief Executive Officer since August 2007. Mr. Svan...

Leadership Team

NamePositionTenureCompensationOwnership
Mikkel Svane
Founder15.3yrsUS$8.68m0.41%
$ 39.2m
Shelagh Glaser
CFO & Chief Accounting Officer1.5yrsUS$9.56m0.0084%
$ 808.6k
Adrian McDermott
Chief Technology Officer1.6yrsUS$5.52m0.078%
$ 7.5m
Norman Gennaro
President of Worldwide Sales4.8yrsUS$4.73m0.021%
$ 2.0m
Michael Curtis
Engineering Special Advisor & Directorless than a yearUS$234.15k0.015%
$ 1.4m
Alexander Aghassipour
Founder Emeritus15.3yrsno datano data
Morten Primdahl
Founder Emeritusno datano datano data
Colleen Berube
Senior VP of Operations & Chief Information Officer3.8yrsno datano data
Shanti Ariker
General Counsel1.9yrsno datano data
Andrea Nieto
Chief People Officerless than a yearno datano data
John Geschke
Chief of Staff3yrsUS$3.05m0.038%
$ 3.7m
Elisabeth Zornes
Chief Customer Officer3.8yrsno datano data
3.0yrs
Average Tenure
52yo
Average Age

Experienced Management: ZEN's management team is considered experienced (3 years average tenure).

Board Members

NamePositionTenureCompensationOwnership
Mikkel Svane
Founder15.3yrsUS$8.68m0.41%
$ 39.2m
Michael Curtis
Engineering Special Advisor & Director3.6yrsUS$234.15k0.015%
$ 1.4m
Michael Frandsen
Lead Independent Director5yrsUS$239.30k0.012%
$ 1.2m
Ronald Pasek
Independent Directorless than a yearno datano data
Hilarie Koplow-McAdams
Independent Director5.2yrsUS$234.15k0.012%
$ 1.2m
Archana Agrawal
Independent Chairman of the Board2.3yrsUS$234.30k0.0016%
$ 152.1k
Brandon Gayle
Independent Director1.7yrsUS$272.28k0.0020%
$ 194.4k
Steve Johnson
Independent Director1.7yrsUS$270.87k0.0019%
$ 178.1k
3.0yrs
Average Tenure
51yo
Average Age

Experienced Board: ZEN's board of directors are not considered experienced ( 3 years average tenure), which suggests a new board.

Company Analysis and Financial Data Status

DataLast Updated (UTC time)
Company Analysis2022/11/22 04:41
End of Day Share Price 2022/11/21 00:00
Earnings2022/09/30
Annual Earnings2021/12/31

Data Sources

The data used in our company analysis is from S&P Global Market Intelligence LLC. The following data is used in our analysis model to generate this report. Data is normalised which can introduce a delay from the source being available.

PackageDataTimeframeExample US Source *
Company Financials10 years
  • Income statement
  • Cash flow statement
  • Balance sheet
Analyst Consensus Estimates+3 years
  • Forecast financials
  • Analyst price targets
Market Prices30 years
  • Stock prices
  • Dividends, Splits and Actions
Ownership10 years
  • Top shareholders
  • Insider trading
Management10 years
  • Leadership team
  • Board of directors
Key Developments10 years
  • Company announcements

* Example for US securities, for non-US equivalent regulatory forms and sources are used.

Unless specified all financial data is based on a yearly period but updated quarterly. This is known as Trailing Twelve Month (TTM) or Last Twelve Month (LTM) Data. Learn more.

Analysis Model and Snowflake

Details of the analysis model used to generate this report is available on our Github page, we also have guides on how to use our reports and tutorials on Youtube.

Learn about the world class team who designed and built the Simply Wall St analysis model.

Industry and Sector Metrics

Our industry and section metrics are calculated every 6 hours by Simply Wall St, details of our process are available on Github.

Analyst Sources

Zendesk, Inc. is covered by 32 analysts. 15 of those analysts submitted the estimates of revenue or earnings used as inputs to our report. Analysts submissions are updated throughout the day.

AnalystInstitution
Ishan MajumdarBaptista Research
Ryan MacWilliamsBarclays
Bradley SillsBofA Global Research