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Zendesk (ZEN) Stock Overview

Zendesk, Inc., a software development company, provides software as a service solutions for organizations in the United States, Europe, the Middle East, Africa, the Asia Pacific, and internationally. More details

ZEN fundamental analysis
Snowflake Score
Valuation3/6
Future Growth2/6
Past Performance0/6
Financial Health5/6
Dividends0/6

ZEN Community Fair Values

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Zendesk, Inc. Competitors

Price History & Performance

Summary of share price highs, lows and changes for Zendesk
Historical stock prices
Current Share PriceUS$77.48
52 Week HighUS$130.83
52 Week LowUS$54.16
Beta0.89
1 Month Change1.41%
3 Month Change1.31%
1 Year Change-15.54%
3 Year Change-2.21%
5 Year Change121.25%
Change since IPO476.92%

Recent News & Updates

Zendesk drops on no apparent news amid private equity takeover

Nov 08

Zendesk Non-GAAP EPS of $0.32 beats by $0.11, revenue of $416.86M misses by $8.55M

Oct 27

Recent updates

Zendesk drops on no apparent news amid private equity takeover

Nov 08

Zendesk Non-GAAP EPS of $0.32 beats by $0.11, revenue of $416.86M misses by $8.55M

Oct 27

Zendesk stockholders approve merger with consortium

Sep 19

EU sets provisional deadline for Sept. 21 to rule on acquisition of Zendesk

Aug 18

Zendesk Non-GAAP EPS of $0.15 beats by $0.03, revenue of $407.21M beats by $2.53M

Jul 28

Zendesk files for China antitrust approval for takeover under simplified procedure

Jul 21

What Is Zendesk Stock's Outlook After Acquisition?

Jul 08

Merger Arbitrage Mondays: Zendesk To Be Acquired By Permira And Hellman & Friedman

Jun 27

Zendesk: Attractive Valuation If The Company Moderates Stock-Based Compensation

Jun 21

Zendesk: A Compelling Long-Term Growth Play

Apr 27

Zendesk: A Clear Uptrend Is Forming

Feb 15

Zendesk: Time To Buy The Dip

Jan 23

Zendesk - An Update Heading Into 2022

Jan 16

Zendesk: Attractive Investment Opportunity Regardless Of Momentive Acquisition

Nov 29

Zendesk: Well Into Correction Territory, Investors Are Too Gloomy Here

Nov 22

Merger Arbitrage Mondays: Zendesk Shareholders Unhappy About Momentive Deal

Nov 01

Zendesk: 2 Things Make This Stock A Strong Buy

Oct 19

Zendesk: The Crash Reflects An Overfull Valuation

Jul 31

Shareholder Returns

ZENUS SoftwareUS Market
7D1.1%2.4%1.8%
1Y-15.5%17.8%13.7%

Return vs Industry: ZEN exceeded the US Software industry which returned -38.8% over the past year.

Return vs Market: ZEN exceeded the US Market which returned -21.5% over the past year.

Price Volatility

Is ZEN's price volatile compared to industry and market?
ZEN volatility
ZEN Average Weekly Movement0.9%
Software Industry Average Movement8.4%
Market Average Movement7.3%
10% most volatile stocks in US Market17.2%
10% least volatile stocks in US Market3.7%

Stable Share Price: ZEN has not had significant price volatility in the past 3 months.

Volatility Over Time: ZEN's weekly volatility has decreased from 7% to 1% over the past year.

About the Company

FoundedEmployeesCEOWebsite
20076,440Mikkel Svanewww.zendesk.com

Zendesk, Inc., a software development company, provides software as a service solutions for organizations in the United States, Europe, the Middle East, Africa, the Asia Pacific, and internationally. Its flagship product is Zendesk Support, a system for tracking, prioritizing, and solving customer support tickets across various channels. The company also offers Zendesk Chat, a live chat and messaging software to connect with customers on websites and mobile devices applications; Zendesk Talk, a cloud-based call center software; Zendesk Guide, a knowledge base that powers customer self-service and support agent productivity; Zendesk Gather, a community forum software that allows customer end-users to connect and collaborate; Zendesk Explore, which provides analytics for organizations to measure and enhance the customer experience; and Zendesk Sell, a sales customer relationship management (CRM) product solution to enhance productivity, processes, and pipeline visibility.

Zendesk, Inc. Fundamentals Summary

How do Zendesk's earnings and revenue compare to its market cap?
ZEN fundamental statistics
Market capUS$9.63b
Earnings (TTM)-US$282.98m
Revenue (TTM)US$1.59b
6.1x
P/S Ratio
-34.0x
P/E Ratio

Earnings & Revenue

Key profitability statistics from the latest earnings report (TTM)
ZEN income statement (TTM)
RevenueUS$1.59b
Cost of RevenueUS$314.95m
Gross ProfitUS$1.27b
Other ExpensesUS$1.56b
Earnings-US$282.98m

Last Reported Earnings

Sep 30, 2022

Next Earnings Date

n/a

Earnings per share (EPS)-2.28
Gross Margin80.16%
Net Profit Margin-17.82%
Debt/Equity Ratio371.1%

How did ZEN perform over the long term?

See historical performance and comparison

Company Analysis and Financial Data Status

DataLast Updated (UTC time)
Company Analysis2022/11/22 01:23
End of Day Share Price 2022/11/21 00:00
Earnings2022/09/30
Annual Earnings2021/12/31

Data Sources

The data used in our company analysis is from S&P Global Market Intelligence LLC. The following data is used in our analysis model to generate this report. Data is normalised which can introduce a delay from the source being available.

PackageDataTimeframeExample US Source *
Company Financials10 years
  • Income statement
  • Cash flow statement
  • Balance sheet
Analyst Consensus Estimates+3 years
  • Forecast financials
  • Analyst price targets
Market Prices30 years
  • Stock prices
  • Dividends, Splits and Actions
Ownership10 years
  • Top shareholders
  • Insider trading
Management10 years
  • Leadership team
  • Board of directors
Key Developments10 years
  • Company announcements

* Example for US securities, for non-US equivalent regulatory forms and sources are used.

Unless specified all financial data is based on a yearly period but updated quarterly. This is known as Trailing Twelve Month (TTM) or Last Twelve Month (LTM) Data. Learn more.

Analysis Model and Snowflake

Details of the analysis model used to generate this report is available on our Github page, we also have guides on how to use our reports and tutorials on Youtube.

Learn about the world class team who designed and built the Simply Wall St analysis model.

Industry and Sector Metrics

Our industry and section metrics are calculated every 6 hours by Simply Wall St, details of our process are available on Github.

Analyst Sources

Zendesk, Inc. is covered by 32 analysts. 15 of those analysts submitted the estimates of revenue or earnings used as inputs to our report. Analysts submissions are updated throughout the day.

AnalystInstitution
Ishan MajumdarBaptista Research
Ryan MacWilliamsBarclays
Bradley SillsBofA Global Research