Announcement • May 04
Marchex, Inc. to Report Q1, 2026 Results on May 13, 2026 Marchex, Inc. announced that they will report Q1, 2026 results at 4:20 PM, US Eastern Standard Time on May 13, 2026 Announcement • Apr 10
Marchex Inc Announces Broad Availability of Marchex Engage Platform Marchex Inc. announced that the Marchex Engage Platform, a new AI-powered platform designed to help businesses scale conversation analytics, identify performance gaps, and take action to drive revenue growth is now broadly available to customers, including Marketing Edge Advantage customers. The Marchex Engage Platform helps organizations deliver improved marketing, sales, and operational performance through a centralized experience that supports users from corporate leaders to individual rooftops across industries. The updated availability of the Marchex Engage Platform includes KPI dashboards, configurable analytics, industry benchmarking, and personalized recommendations. Capabilities now available in the Engage Platform include: KPI Performance Dashboard – Presents a snapshot view of key performance metrics to quickly identify trends, gaps, and areas that need immediate attention. Configurable Data Analytics – NewData Grid and Data Explorer views enable users to evaluate performance by any dimension of their business, configure dashboards and reports, and share personalized views across the organization. Business Impact – Connects key metrics to revenue impact, helping teams prioritize the changes most likely to improve performance and drive measurable revenue growth. Personalized Insights & Recommendations -- Highlights patterns and anomalies impacting performance with targeted, data-driven recommendations so teams can act with confidence. Industry Benchmarking -- Enables organizations to compare KPI performance with industry peers, providing context on where they are performing well and where improvement is needed. Call Log – Provides an enhanced view of individual calls with advanced filtering, so teams can quickly find specific call examples for follow up and training purposes. In early use, the platform has helped organizations pinpoint specific operational and customer experience issues. For example, Marchex insights helped one organization identify more than $60,000 in wasted spend after more than 1,200 affiliate-driven calls from three paid sources produced just 21 leads, giving the business a clear path to reallocate budget toward higher-performing channels. In another example, the platform surfaced appointment availability and scheduling issues as key drivers of negative customer perception, helping teams prioritize changes to improve customer experience and protect brand reputation over time. Announcement • Mar 26
Marchex, Inc. Provides Earnings Guidance for the First Quarter and Second Quarter of Fiscal Year 2026 Marchex, Inc. provided earnings guidance for the first quarter and second quarter of fiscal year 2026. Revenue in the first quarter of 2026 reflects the migration revenue dilution from the final platform switch over in December 2025, which impacted revenue run rates entering 2026. With this noted, in the first quarter of 2026 the company currently anticipates that revenue will be in the range of fourth quarter 2025 levels.
Based on these and other positive factors, the company currently anticipates that for the second quarter of 2026 revenue will sequentially increase as compared to the first quarter of 2026. Announcement • Mar 17
Marchex, Inc. to Report Q4, 2025 Results on Mar 25, 2026 Marchex, Inc. announced that they will report Q4, 2025 results at 4:20 PM, US Eastern Standard Time on Mar 25, 2026 Announcement • Dec 11
Marchex Announces New AI Search Attribution Capability, Enabling Businesses to Capture LLM-Driven Call Sources and Link Them to Outcomes Marchex announced a new key enhancement within its Engage Platform: the ability for businesses to accurately attribute and analyze LLM-driven phone calls resulting from consumers receiving brand information directly in an LLM search result, even when those customers never visit the company's website. As AI search assistants such as ChatGPT, Gemini, Perplexity, and Copilot increasingly influence how consumers research solutions to problems and search for and evaluate businesses, marketers face a growing visibility gap at the very start of the customer journey. Marchex's new capability enables businesses to identify when AI-search discovery directly leads to customer engagement, conversations, and revenue. Uniting DNI, AI-Powered Conversation Intelligence, AEO, and GA4: Marchex's new capability brings together four essential components of modern attribution: DNI -- When Marchex Dynamic Number Insertion is enabled for LLMs, trackable phone numbers are shown to consumers, allowing businesses to see when a consumer query in an AI search engine results in a phone call. AI-Powered Conversation Intelligence -- Marchex AI helps businesses understand every detail of each conversation result, product or service of interest, the value of each lead, consumer sentiment, agent performance, and revenue outcomes. AEO -- Answer Engine Optimization increases visibility in AI-generated search results and recommendations. GA4 Integration -- unifies online digital and offline call activity into a single analytics view. Together, these components form a comprehensive attribution framework designed for the AI-first era of customer engagement. New Attribution Capability for AI-based Zero-Click Search: When AI search engines show phone numbers, customers can call right away--without visiting a landing page. This removes predominantly all traditional attribution signals. With this enhancement, Marchex enables organizations to: Attribute AI-driven, DNI-enabled phone calls--even when customers never visit a website; Identify which AI search engine (LLM) surfaced the business's phone number; Use AI conversation intelligence to measure call intent, call quality, and revenue outcomes; Push call events directly into GA4 for unified analytics. Connecting Calls to GA4 for Unified Attribution: As enterprises use Google Analytics 4 (GA4), tracking both online activities and offline call interactions becomes increasingly essential. Marchex's enhanced AI search attribution makes this even more valuable. With DNI-powered call attribution inside GA4, organizations can: See AI-driven phone calls logged as GA4 events; Tie calls to campaigns, channel groupings, or AI search (AEO) strategies; Track multiple call milestones (e.g., call start, qualified lead, appointment booked); compare AI search performance alongside traditional digital channels; Boost ROI by linking AI-powered discovery to engagement and results. Defining the Next Chapter of Attribution: As AI search grows into a dominant channel for consumer discovery, Marchex is helping businesses adapt with: Visibility into AI-driven call sources; Accurate attribution without requiring website clicks; Unified analytics through GA4; Outcome-centric insights tied directly to revenue; An attribution architecture built for evolving AI search behaviors. Marchex's new AI search attribution capability marks a key step in how companies understand and improve customer journeys-- beginning where AI-driven discovery starts. Announcement • Nov 14
Marchex, Inc. (NasdaqGS:MCHX) signed a Agreement in Principle to acquire Archenia, Inc. for $16.4 million. Marchex, Inc. (NasdaqGS:MCHX) signed a Agreement in Principle to acquire Archenia, Inc. for $16.4 million on November 13, 2025. The consideration consists of promissory note of Marchex, Inc. having a value of $10 million to be issued for common equity of Archenia, Inc. Marchex, Inc. will pay an earnout/contingent payment common equity. As part of consideration, $10 million is paid towards common equity of Archenia, Inc.
The transaction is subject to approval of offer by acquirer shareholders, consummation of financial audit and definitive agreement. The Board of Directors of Archenia, Inc. formed a special committee for the transaction. The Closing Date, in the event a Definitive Agreement is entered into and the Transaction is approved by disinterested stockholders, is anticipated to occur in the first half of 2026. Announcement • Nov 07
Marchex, Inc. to Report Q3, 2025 Results on Nov 13, 2025 Marchex, Inc. announced that they will report Q3, 2025 results at 4:20 PM, US Eastern Standard Time on Nov 13, 2025 Announcement • Nov 05
Marchex, Inc., Annual General Meeting, Dec 16, 2025 Marchex, Inc., Annual General Meeting, Dec 16, 2025. Location: 1200 5th ave, suite 1300, washington 98101., seattle United States Announcement • Oct 21
Marchex Launches New AI-Powered Solution to Empower Senior Living Organizations to Boost Occupancy Rates, Increase Return on Ad Spend, and Improve Customer Journeys Marchex announced the launch of the Marchex Senior Living Solution, a new suite of AI-powered capabilities designed to help senior living organizations better optimize marketing spend, understand the specific needs of every prospect, and surface the key reasons potential residents choose to select or reject facilities. In senior living, the lifetime value of a resident can be measured in hundreds of thousands of dollars but reducing marketing budgets and challenges in assessing the quality and return from lead aggregators, combined with staffing challenges, necessitate vertically-specific solutions that are tailored to the needs of this industry. Built on Marchex's award-winning AI driven marketing and conversation intelligence platform, the Senior Living vertical solution converts everyday phone calls and other digital interactions from prospects into real-time actionable insights, so marketers and operators can create better experiences and optimize occupancy levels. challenges Facing Senior Living Operators: Senior living organizations manage increasing staffing costs, high turnover, and the need to provide consistent, high-quality service across multiple locations. They also face pressure to boost occupancy through improved lead conversion amidst heightened family expectations for resident care transparency and responsiveness, pricing, and availability. Traditional call tracking and survey methods frequently fail to identify the specific factors that prevent families from booking tours and make it difficult to accurately measure which marketing channels, locations, and agents produce the best results. Driving Community Impact Through Industry-Specific AI Insights: Know Which Conversations are Leads, Caregivers, or Residents - Accurately identify and categorize the intent and outcome of every conversation, using AI trained specifically for senior living conversations. Marketers can now optimize media spend toward high quality leads, A/B test content on web pages, and augment their CRM and CDP with highly relevant structured data about every conversation. Ensure Missed Appointments Can be Recovered - Not every interaction in the sales process is handled perfectly, especially with staff turnover and often complex prospect needs. Create alerts that route to another team member to review and potentially follow up with prospects with clear intent. Better Address Questions and Family Concerns - Detect recurring topics, such as insurance coverage, caregiver involvement or billing to guide marketing content and staff communication playbooks. Improve Operations Across Multiple Care Facility Locations - Track conversion KPIs and CSAT across multiple locations to guide better informed decisions at the community or regional level. Quickly identify best practices that drive new residents and pinpoint areas for improvement with insights and recommendations specifically tailored to your business or individual locations. Announcement • Oct 01
Marchex Launches Industry Benchmarking to Help Businesses Prioritize Key Performance Indicators Marchex announced the launch of Industry Benchmarking within the Key Insights Dashboard of the Marchex Engage Platform. This new capability equips businesses with industry-specific benchmarks tied to the key performance indicators (KPIs) that matter most, helping leaders identify where they outperform the market and where they need to take actions to drive improvements. Businesses have traditionally utilized Marchex for analyzing KPIs through historical trend analysis against internal metrics. With Industry Benchmarking, companies can now assess metrics such as conversation rate, lead rate, appointment set rate, and customer satisfaction KPIs in comparison to industry benchmarks, alongside receiving insights for performance improvement in areas such as sales, marketing, strategy, and operations. Marchex's Industry Benchmarking allows businesses to evaluate their performance in relation to industry peers, using KPIs based on data from millions of consumer interactions. Without access to industry benchmarking, it can be challenging for businesses to determine their relative performance and whether performance changes align with industry trends. Key benefits include: Real industry context, across mission-critical KPIs; Visual indicators to quickly identify strong, average, or underperforming metrics; Data-driven guidance to support leadership strategy, staffing, and budget allocation decisions. Benchmarks currently include industry-specific metrics such as: Conversation rate; Lead rate; Appointment rate; Customer satisfaction (CSAT); Customer view of the business (VOB). Industry Benchmarking is powered by Marchex's robust foundation of conversation analytics data across high-volume B2C industries. As part of the Key Insights Dashboard, this milestone reflects another step in Marchex's mission to transform customer conversation data into real-time, actionable intelligence that drives optimized business performance. These new capabilities are available to eligible customers via an annual license. Announcement • Sep 19
Marchex, Inc. Appoints Brian Nagle as Chief Financial Officer, Effective September 15, 2025 On September 16, 2025, Marchex, Inc. announced that Brian Nagle ("Nagle") had been appointed Chief Financial Officer of the Company effective September 15, 2025. Mr. Nagle was previously Senior Vice President, Controller of the Company. Announcement • Aug 12
Marchex Releases Healthcare AI Solution to Provide Comprehensive Patient Insights and Superior Marketing Distribution Marchex announced the release of its new AI-powered healthcare solution designed for health systems, large ambulatory care facilities, and healthcare marketing organizations. This release equips these organizations with data that more accurately attributes marketing-driven patient leads, prioritizes high-value appointments, and provides alerts for critical patient engagement challenges. As health systems strive to increase new patient acquisition and manage rising expectations amid growing operational complexity, they need more than call transcripts, summaries, and generalized AI. Marchex's Healthcare AI Solution addresses this need by transforming unstructured conversation data into structured, contextual insights and recommended actions. This combination helps healthcare organizations improve operational efficiency, focus on appointments and actions with the highest potential impact, and optimize marketing campaigns for improved performance. Marchex's healthcare AI Solution transforms patient conversations into actionable insights, including: Post-Call Data: Measure patient conversion and fallout rates over time, and across different areas of the patient journey to make more informed decisions. Actionable Insights: AI-driven insights that reveal why patients book and don't book--such as appointment availability, pricing, insurance acceptance, lack of specific services offered, and more. Marketing Optimization: Leverage healthcare-specific lead and appointment rate models to drive down the cost-per-lead for each channel and improve automated bidding. Targeting and Attribution: Refine targeting strategies with detailed insights into which campaigns and channels perform best. Leverage advanced marketing attribution for patient leads and outcomes with the highest potential revenue impact. Announcement • Aug 01
Marchex, Inc. to Report Q2, 2025 Results on Aug 12, 2025 Marchex, Inc. announced that they will report Q2, 2025 results at 4:20 PM, US Eastern Standard Time on Aug 12, 2025 Announcement • May 15
Marchex, Inc. Provides Earnings Guidance for the Year 2025 Marchex, Inc. provided earnings guidance for the year 2025. The company expects to grow to achieve a $50.0 million annual revenue run rate or better, or more than $12.5 million in quarterly revenue. Announcement • May 07
Marchex, Inc. to Report Q1, 2025 Results on May 13, 2025 Marchex, Inc. announced that they will report Q1, 2025 results at 4:20 PM, US Eastern Standard Time on May 13, 2025 Announcement • Apr 02
Marchex Adds to its Auto Dealership Solutions with Engage for Service Marchex announced the launch of Engage for Service, its latest AI-powered solution for auto dealerships, designed to help service centers better understand their customer engagement, elevate customer satisfaction, recover lost opportunities, and boost revenue. Auto service centers are the backbone of dealerships, handling approximately 50% of all inbound calls. Key issues include cost disputes, scheduling conflicts, missed calls, repairs miscommunication, long wait times, and lack of follow-up. This new solution will significantly help improve each of these areas. For auto dealerships, it is critical to maximize the opportunity found in every customer conversation. Marchex's new Engage for Service delivers powerful capabilities including: Boost Service Appointment Bookings: Turn more calls into scheduled service appointments, ensuring customers receive the service they need. Identify poor service writer performance so can more effectively train staff and increase the number of repair orders (ROs). High-Value Opportunity Alerts: Receive timely alerts (via email or SMS) on missed high-value appointment opportunities, including the AI-generated summary detailing the service discussed and why an RO was not set. Survey Every Interaction: Most customers do not complete surveys, leaving an incomplete picture of customer perception. Marchex Engage provides a CSAT score, and seven other important sentiment factors, on every conversation for a complete picture of the customer experience. Reputation Rescue Alerts: It takes years to build trust with a customer, and only one bad experience to damage it. Marchex Engage allows alert setting for when a customer has a negative experience so can quickly follow up with the frustrations customer before they post a negative dealership review. The Marchex suite of solutions for automotive dealers, including Marchex Engage for Automotive Sales and Service, and Marketing Edge, equips dealerships to optimize media spending, increase sales productivity, and deliver better overall service experiences. Announcement • Mar 07
Marchex, Inc. Provides Earnings Guidance for the First Quarter and Full Year 2025 Marchex, Inc. provided earnings guidance for the first quarter and full year 2025. For the quarter, the company expects revenue is currently anticipated to be in the range of fourth quarter 2024 levels.
For the year, revenue is currently anticipated to grow on a year-over-year basis, with the opportunity for sequential revenue acceleration throughout 2025, as it is execute on a series of strategic, sequential product launch and go-to-market initiatives. Announcement • Feb 27
Marchex, Inc. to Report Q4, 2024 Results on Mar 06, 2025 Marchex, Inc. announced that they will report Q4, 2024 results at 4:20 PM, US Eastern Standard Time on Mar 06, 2025 Recent Insider Transactions • Nov 17
Chief Executive Officer recently bought €173k worth of stock On the 14th of November, Edwin Miller bought around 106k shares on-market at roughly €1.63 per share. This transaction amounted to 47% of their direct individual holding at the time of the trade. This was the largest purchase by an insider in the last 3 months. Edwin has been a buyer over the last 12 months, purchasing a net total of €423k worth in shares. New Risk • Nov 03
New major risk - Revenue and earnings growth Earnings are forecast to decline by an average of 7.6% per year for the foreseeable future. This is considered a major risk. Ultimately, shareholders want to see a good return on their investment and that generally comes from sharing in the company's profits. If profits are expected to decline, then in most cases the share price will decline over time as well. In addition, if the company pays dividends it will also likely need to reduce or cut them, striking a dual blow to total shareholder returns. Currently, the following risks have been identified for the company: Major Risk Earnings are forecast to decline by an average of 7.6% per year for the foreseeable future. Minor Risks Currently unprofitable and not forecast to become profitable over next 2 years (US$5.0m net loss in 2 years). Market cap is less than US$100m (€69.9m market cap, or US$75.8m). Announcement • Nov 02
Marchex, Inc. Provides Earnings Guidance for the Fourth Quarter Ending December 31, 2024 and First Quarter and Full Year of 2025 Marchex, Inc. provided earnings guidance for the fourth quarter ending December 31, 2024 and first quarter and full year of 2025. For the fourth quarter ending December 31, 2024, revenue is anticipated to be in the range of $12.0 million due to expected typical seasonality of call volumes in the fourth quarter.
Revenue for the first quarter of 2025 is anticipated to be higher than the first quarter of 2024 and sequentially higher than the fourth quarter of 2024.
Revenue in 2025 is anticipated to grow over 2024, with the opportunity for accelerating sequential growth rates during 2025. Reported Earnings • Nov 01
Third quarter 2024 earnings released: US$0.019 loss per share (vs US$0.036 loss in 3Q 2023) Third quarter 2024 results: US$0.019 loss per share (improved from US$0.036 loss in 3Q 2023). Revenue: US$12.6m (down 1.8% from 3Q 2023). Net loss: US$831.0k (loss narrowed 46% from 3Q 2023). Revenue is forecast to grow 4.7% p.a. on average during the next 3 years, compared to a 5.9% growth forecast for the Media industry in Germany. Over the last 3 years on average, earnings per share has fallen by 15% per year whereas the company’s share price has fallen by 17% per year. Announcement • Oct 30
Marchex Announces Additional AI Solutions to Empower Businesses Marchex announced the phased rollout of its vertical-specific advanced AI solutions for lead identification, lead value assessment, and trending topics discovery. These innovative AI solutions deliver descriptive, predictive, and prescriptive insights that enable businesses to improve return on ad spend, understand the primary elements driving changes in customer behavior, and increase sales. Launching in Fourth Quarter 2024, these solutions are tailored for automotive OEMs and dealers, home services, medical, dental, and automotive services. Advanced AI Solutions key benefits: High-Value Lead Identification: Scoring that reveals the higher potential leads; Industry-Specific Customization: Businesses receive the most relevant, actionable insights; Data-Driven Decisions: Track trends, optimize resource allocation, and make informed decisions based on comprehensive customer insights; Marketing Optimization: Industry specific lead and appointment rate models that optimize marketing campaigns to drive high-value leads; Improved Attribution: Segment target audiences and improve automated bidding using any combination of lead outcomes, lead value, and topics; Understand relevant customer topics: Identify topics and trends that are most important to a successful sale and customer experience. Announcement • Oct 24
Marchex, Inc. to Report Q3, 2024 Results on Oct 31, 2024 Marchex, Inc. announced that they will report Q3, 2024 results at 4:20 PM, US Eastern Standard Time on Oct 31, 2024 Announcement • Sep 20
Marchex, Inc., Annual General Meeting, Oct 30, 2024 Marchex, Inc., Annual General Meeting, Oct 30, 2024. Location: 1200 5th ave., suite 1300, washington, seattle United States Reported Earnings • Aug 09
Second quarter 2024 earnings released: US$0.018 loss per share (vs US$0.065 loss in 2Q 2023) Second quarter 2024 results: US$0.018 loss per share (improved from US$0.065 loss in 2Q 2023). Revenue: US$12.1m (down 3.6% from 2Q 2023). Net loss: US$756.0k (loss narrowed 72% from 2Q 2023). Revenue is forecast to grow 4.5% p.a. on average during the next 2 years, compared to a 5.6% growth forecast for the Media industry in Germany. Over the last 3 years on average, earnings per share has fallen by 4% per year but the company’s share price has fallen by 14% per year, which means it is performing significantly worse than earnings. Announcement • Aug 09
Marchex, Inc. Provides Earnings Guidance for the Third Quarter Ending September 30, 2024 Marchex, Inc. provided earnings guidance for the third quarter ending September 30, 2024. For the quarter, the company Revenue is anticipated to increase to be in the range of $12.6 million or more. Announcement • Aug 01
Marchex, Inc. to Report Q2, 2024 Results on Aug 08, 2024 Marchex, Inc. announced that they will report Q2, 2024 results at 4:30 PM, US Eastern Standard Time on Aug 08, 2024 Recent Insider Transactions • Jun 09
Chief Executive Officer recently bought €250k worth of stock On the 4th of June, Edwin Miller bought around 200k shares on-market at roughly €1.25 per share. This transaction increased Edwin's direct individual holding by 11x at the time of the trade. This was the largest purchase by an insider in the last 3 months. This was Edwin's only on-market trade for the last 12 months. New Risk • May 30
New minor risk - Shareholder dilution The company's shareholders have been diluted in the past year. Increase in shares outstanding: 2.2% This is considered a minor risk. Shareholder dilution occurs when there is an increase in the number of shares on issue that is not proportionally distributed between all shareholders. Often due to the company raising equity capital or some options being converted into stock. All else being equal, if there are more shares outstanding then each existing share will be entitled to a lower proportion of the company's total earnings, thus reducing earnings per share (EPS). While dilution might not always result in lower EPS (like if the company is using the capital to fund an EPS accretive acquisition) in a lot cases it does, along with lower dividends per share and less voting power at shareholder meetings. Currently, the following risks have been identified for the company: Minor Risks Currently unprofitable and not forecast to become profitable next year (US$4.9m net loss next year). Shareholders have been diluted in the past year (2.2% increase in shares outstanding). Market cap is less than US$100m (€55.7m market cap, or US$60.3m). Reported Earnings • May 08
First quarter 2024 earnings released: US$0.034 loss per share (vs US$0.10 loss in 1Q 2023) First quarter 2024 results: US$0.034 loss per share (improved from US$0.10 loss in 1Q 2023). Revenue: US$11.6m (down 5.3% from 1Q 2023). Net loss: US$1.45m (loss narrowed 68% from 1Q 2023). Revenue is forecast to grow 3.1% p.a. on average during the next 2 years, compared to a 5.1% growth forecast for the Media industry in Germany. Over the last 3 years on average, earnings per share has increased by 10% per year but the company’s share price has fallen by 17% per year, which means it is significantly lagging earnings. Announcement • May 08
Marchex, Inc. Provides Revenue Guidance for the Second Quarter Ending June 30, 2024 Marchex, Inc. provided revenue guidance for the second quarter ending June 30, 2024. For the period, the company announced that Revenue is anticipated to increase to approximately $12 million or more. Announcement • May 03
Marchex, Inc. to Report Q1, 2024 Results on May 07, 2024 Marchex, Inc. announced that they will report Q1, 2024 results at 4:20 PM, US Eastern Standard Time on May 07, 2024 Announcement • Apr 30
Marchex Launches Generative Ai-Powered Sentiment Suite Across Multiple Apis Marchex, Inc. announced that it has launched its Sentiment Suite product offering across multiple application programming interfaces (APIs) following completion of an extensive early adopter program with Fortune 500 companies and other customers. A key element of Marchex’s conversation intelligence platform, Sentiment Suite combines structured and unstructured data to provide a comprehensive view of customer emotion throughout conversations with businesses. For businesses of all sizes, Sentiment Suite’s AI-driven insights include: Customer Emotion, which provides a high-level assessment of whether conversations are positive, negative, or neutral. Emotion Categories, which assigns specific sentiments such as satisfied, frustrated, or confused to callers, enabling tailored customer response strategies. View of Business, which combines emotion ratings or scoring, and call context to infer whether the customer perceives a business positively, negatively, or neutrally. Today’s launch follows an 8-week early adopter program that scored more than 58,000 completed conversations, across more than a dozen diverse organizations. Upon completion of the early adopter period, Marchex conducted comprehensive interviews with the participants. The feedback showed how Sentiment Suite can deliver highly impactful operational value, by combining structured and unstructured data, qualitatively delivered to customers in actionable ways. Specific examples include: A Fortune 500 company reported that Sentiment Suite helped validate its belief that directing all customer calls to a central call center would create better business outcomes than if it delivered the conversations to varied locations. Previously, the company did not have the data to prove this thesis, but its adoption of Marchex Sentiment Suite generated specific data tied to helpful and unhelpful agents, which enabled the company to determine where calls are handled most effectively for greatest customer satisfaction. By utilizing the Sentiment Suite data and intelligence, this company was able to create more effective workflows that drove improved customer satisfaction and operational excellence. A major healthcare industry association deployed Sentiment Suite and found for its line of business, localized call handling is crucial. Sentiment Suite’s specific data and intelligence for the organization showed local communication was in fact most effective in terms of answering calls, following up on leads, and supporting a positive customer experience – all of which are connected to revenue acceleration. A large home services franchise highlighted deploying Sentiment Suite enabled it to more strategically align marketing spend to focus on specific areas that returned both more leads and satisfied customers. As part of the process, Sentiment Suite identified calls where customers were frustrated or dissatisfied and helped the company determine why customers had these feelings or negative views of the business, as well as which actions to take to improve them. Announcement • Mar 15
Marchex, Inc. Provides Earnings Guidance for the First Quarter Ending March 31, 2024 and Full Year of 2024 Marchex, Inc. provided earnings guidance for the first quarter ending March 31, 2024 and full year of 2024. For the first quarter ending March 31, 2024, the company expects revenue is anticipated to be somewhat lower than fourth quarter 2023 levels.For the fiscal year 2024, the company anticipates revenue growth for the full year with sequential revenue progress throughout the year. Reported Earnings • Mar 15
Full year 2023 earnings released: US$0.23 loss per share (vs US$0.19 loss in FY 2022) Full year 2023 results: US$0.23 loss per share (further deteriorated from US$0.19 loss in FY 2022). Revenue: US$49.9m (down 4.3% from FY 2022). Net loss: US$9.91m (loss widened 20% from FY 2022). Revenue is forecast to grow 3.9% p.a. on average during the next 2 years, compared to a 4.1% growth forecast for the Media industry in Germany. Over the last 3 years on average, earnings per share has increased by 39% per year but the company’s share price has fallen by 26% per year, which means it is significantly lagging earnings. Announcement • Mar 08
Marchex, Inc. to Report Q4, 2023 Results on Mar 14, 2024 Marchex, Inc. announced that they will report Q4, 2023 results at 4:20 PM, US Eastern Standard Time on Mar 14, 2024 Reported Earnings • Nov 10
Third quarter 2023 earnings released: US$0.037 loss per share (vs US$0.036 loss in 3Q 2022) Third quarter 2023 results: US$0.037 loss per share. Revenue: US$12.8m (down 3.2% from 3Q 2022). Net loss: US$1.55m (flat on 3Q 2022). Revenue is forecast to grow 6.9% p.a. on average during the next 2 years, compared to a 5.7% growth forecast for the Media industry in Germany. Announcement • Nov 10
Marchex, Inc. Provides Earnings Guidance for Fourth Quarter Ending December 31, 2023 and Fiscal Year 2024 Marchex, Inc. provided earnings guidance for fourth quarter ending December 31, 2023 and fiscal year 2024. For the fourth quarter ending December 31, 2023, revenue is anticipated to be at or near third quarter 2023 levels. For the fiscal year 2024, the company anticipates revenue growth on a year-over-year basis along with sequential progress. New Risk • Nov 09
New major risk - Revenue and earnings growth Earnings have declined by 1.7% per year over the past 5 years. This is considered a major risk. Ultimately, shareholders want to see a good return on their investment and that generally comes from sharing in the company's profits. If profits are declining over an extended period, then in most cases the share price will decline over time unless the company can turn around its fortunes. A trend of falling earnings can be very difficult to turn around. If the company is well already established it may also be a sign the company has matured and is in decline. In addition, if the company pays dividends it will also likely need to reduce or cut them, striking a dual blow to total shareholder returns. Currently, the following risks have been identified for the company: Major Risks Less than 1 year of cash runway based on free cash flow trend (-US$9.2m free cash flow). Share price has been highly volatile over the past 3 months (9.7% average weekly change). Earnings have declined by 1.7% per year over the past 5 years. Minor Risks Shareholders have been diluted in the past year (2.3% increase in shares outstanding). Market cap is less than US$100m (€53.0m market cap, or US$56.8m). Announcement • Nov 08
Marchex, Inc. Launches Call Summary and Sentiment Suite Capabilities for Vertical Markets Marchex, Inc. announced that it has launched Call Summary and Sentiment Suite capabilities. Powered by generative AI, these new features analyze and generate summaries of consumer-to-business calls, enabling businesses to immediately identify customers who have had exceptionally good experiences, as well as satisfied customers. This valuable data empowers companies to capitalize on positive interactions by advancing sales processes or encouraging positive online behaviors, including reviews, as well as take action to rectify concerns from satisfied customers. Call Summaries leverage the power of generative AI to transform the way businesses capture and utilize critical insights from customer interactions. This feature offers two distinct types of summaries: Outcome Focused Summaries give concise, natural-language descriptions of what occurred during a consumer-to-business call. Agent Focused Summaries provide comprehensive assessments of customer service or sales agent performance during calls. Sentiment Suite combines structured and unstructured data to provide a holistic view of customer emotions during conversations: Customer Emotion gives a high-level assessment of whether conversations were positive, negative, or neutral. Emotion Categories assign specific sentiments such as satisfied, frustrated, or confused to callers, enabling tailored response strategies. View of Business combines emotion grading and call context to inferred how the customer perceptionives business: positive, negative, orneutral. These structured data pieces are then paired with natural language explanations of why callers are reacting the way they are, enhancing the understanding of emotional dynamics during conversations. The new features address critical pain points in customer relations: Agents are relieved from the tedious task of manual record-keeping, allowing them to focus on delivering exceptional customer experiences. Clients have the ability to identify which locations or agents have the highest volume of frustrated callers, and whether they are able to bring those customers around to a positive experience during the conversation journey. Managers can streamline call evaluations, sparing them the need to sift through entire audio recordings or transcripts, and making performance assessment more efficient. Customers receive a more personalized service as agents have access to accurate call recaps, leading to improved customer satisfaction and loyalty. Call Summaries and Sentiment Suite are just the first in a series of AI enhancements in Marchex's product pipeline, all designed to equip organizations with applications to proactively identify sales and growth opportunities, as well as address issues that may lead to negative experiences and reviews from satisfied customers. Announcement • Oct 28
Marchex, Inc. to Report Q3, 2023 Results on Nov 08, 2023 Marchex, Inc. announced that they will report Q3, 2023 results at 4:20 PM, US Eastern Standard Time on Nov 08, 2023 New Risk • Oct 18
New major risk - Share price stability The company's share price has been highly volatile over the past 3 months. It is more volatile than 90% of German stocks, typically moving 9.1% a week. This is considered a major risk. Share price volatility increases the risk of potential losses in the short-term as the stock tends to have larger drops in price more frequently than other stocks. It may also indicate the stock is highly sensitive to market conditions or economic conditions rather than being sensitive to its own business performance, which may also be inconsistent. Currently, the following risks have been identified for the company: Major Risks Less than 1 year of cash runway based on free cash flow trend (-US$9.2m free cash flow). Share price has been highly volatile over the past 3 months (9.1% average weekly change). Minor Risks Currently unprofitable and not forecast to become profitable next year (US$9.7m net loss next year). Shareholders have been diluted in the past year (2.4% increase in shares outstanding). Market cap is less than US$100m (€60.4m market cap, or US$63.6m). Announcement • Aug 19
Marchex, Inc., Annual General Meeting, Sep 28, 2023 Marchex, Inc., Annual General Meeting, Sep 28, 2023, at 10:00 Pacific Standard Time. Location: Marchex, Inc., 1200 5th Ave., Suite 1300, Seattle Washington United States Agenda: To elect five individuals to serve on our Board of Directors for the ensuing year and until their successors are elected; to ratify the appointment of RSM US LLP as our independent registered public accounting firm for the fiscal year ending December 31, 2023; to approve, by a non-binding advisory vote, the compensation paid to our named executive officers; and to select, by a non-binding advisory vote, the frequency at which stockholders will be asked to approve the compensation paid to our named executive officers. New Risk • Aug 07
New major risk - Financial position The company has less than a year of cash runway based on its current free cash flow trend. Free cash flow: -US$9.2m This is considered a major risk. With less than a year's worth of cash, the company will need to raise capital or take on debt unless its cash flows improve. This would dilute existing shareholders or increase balance sheet risk. Currently, the following risks have been identified for the company: Major Risk Less than 1 year of cash runway based on free cash flow trend (-US$9.2m free cash flow). Minor Risks Currently unprofitable and not forecast to become profitable next year (US$9.7m net loss next year). Shareholders have been diluted in the past year (2.9% increase in shares outstanding). Market cap is less than US$100m (€73.2m market cap, or US$80.5m). Reported Earnings • Aug 06
Second quarter 2023 earnings released: US$64.56 loss per share (vs US$0.035 loss in 2Q 2022) Second quarter 2023 results: US$64.56 loss per share (further deteriorated from US$0.035 loss in 2Q 2022). Revenue: US$12.5m (down 7.3% from 2Q 2022). Net loss: US$2.74m (loss widened 79% from 2Q 2022). Revenue is forecast to grow 5.0% p.a. on average during the next 2 years, compared to a 5.0% growth forecast for the Media industry in Germany. Over the last 3 years on average, earnings per share has increased by 68% per year but the company’s share price has only increased by 10% per year, which means it is significantly lagging earnings growth. New Risk • Jul 25
New minor risk - Share price stability The company's share price has been volatile over the past 3 months. It is more volatile than 75% of German stocks, typically moving 6.7% a week. This is considered a minor risk. Share price volatility indicates the stock is highly sensitive to market conditions or economic conditions rather than being sensitive to its own business performance, which may also be inconsistent. It also increases the risk of potential losses in the short term as the stock tends to have larger drops in price more frequently than other stocks. Currently, the following risks have been identified for the company: Minor Risks Currently unprofitable and not forecast to become profitable next year (US$12m net loss next year). Share price has been volatile over the past 3 months (6.7% average weekly change). Shareholders have been diluted in the past year (2.3% increase in shares outstanding). Market cap is less than US$100m (€74.9m market cap, or US$82.8m). Reported Earnings • May 07
First quarter 2023 earnings released: US$0.10 loss per share (vs US$0.037 loss in 1Q 2022) First quarter 2023 results: US$0.10 loss per share (further deteriorated from US$0.037 loss in 1Q 2022). Revenue: US$12.2m (down 7.3% from 1Q 2022). Net loss: US$4.48m (loss widened 183% from 1Q 2022). Revenue is forecast to grow 3.8% p.a. on average during the next 2 years, compared to a 4.2% growth forecast for the Media industry in Germany. Over the last 3 years on average, earnings per share has increased by 71% per year but the company’s share price has only increased by 5% per year, which means it is significantly lagging earnings growth. Reported Earnings • Apr 06
Full year 2022 earnings released: US$0.19 loss per share (vs US$0.10 loss in FY 2021) Full year 2022 results: US$0.19 loss per share (further deteriorated from US$0.10 loss in FY 2021). Revenue: US$52.2m (down 2.4% from FY 2021). Net loss: US$8.25m (loss widened 88% from FY 2021). Revenue is forecast to grow 2.6% p.a. on average during the next 2 years, compared to a 4.4% growth forecast for the Media industry in Germany. Over the last 3 years on average, earnings per share has increased by 60% per year but the company’s share price has only increased by 10% per year, which means it is significantly lagging earnings growth. Reported Earnings • Mar 02
Full year 2022 earnings released: US$0.20 loss per share (vs US$0.10 loss in FY 2021) Full year 2022 results: US$0.20 loss per share (further deteriorated from US$0.10 loss in FY 2021). Revenue: US$52.2m (down 2.4% from FY 2021). Net loss: US$8.25m (loss widened 88% from FY 2021). Revenue is forecast to grow 2.9% p.a. on average during the next 2 years, compared to a 5.1% growth forecast for the Media industry in Germany. Over the last 3 years on average, earnings per share has increased by 60% per year but the company’s share price has fallen by 6% per year, which means it is significantly lagging earnings. Announcement • Feb 18
Marchex, Inc. to Report Q4, 2022 Results on Feb 28, 2023 Marchex, Inc. announced that they will report Q4, 2022 results at 4:20 PM, US Eastern Standard Time on Feb 28, 2023 Board Change • Nov 16
Insufficient new directors No new directors have joined the board in the last 3 years. The company's board is composed of: No new directors. 2 experienced directors. 2 highly experienced directors. Independent Director Don Cogsville was the last director to join the board, commencing their role in 2019. The company’s insufficient board refreshment is considered a risk according to the Simply Wall St Risk Model. Announcement • Nov 06
Marchex, Inc. Provides Earnings Guidance for the Fourth Quarter of 2022 Marchex, Inc. provided earnings guidance for the fourth quarter of 2022. For the period, The company expects a seasonal decline in revenue compared to the third quarter, as this period typically represents lower sales volumes for many of its customers as call volumes decline during the holidays. In addition, as previously mentioned, there are certain macroeconomic factors that are weighing down conversation volumes in parts of the company's business. Despite this, The company anticipates that sales traction will lead to similar revenue levels in the fourth quarter as compared to the year ago period. Reported Earnings • Nov 05
Third quarter 2022 earnings released: US$0.038 loss per share (vs US$0.075 profit in 3Q 2021) Third quarter 2022 results: US$0.038 loss per share (down from US$0.075 profit in 3Q 2021). Revenue: US$13.2m (down 3.7% from 3Q 2021). Net loss: US$1.56m (down 147% from profit in 3Q 2021). Revenue is forecast to grow 1.6% p.a. on average during the next 2 years, compared to a 5.0% growth forecast for the Media industry in Germany. Over the last 3 years on average, earnings per share has increased by 43% per year but the company’s share price has fallen by 21% per year, which means it is significantly lagging earnings. Announcement • Oct 29
Marchex, Inc. to Report Q3, 2022 Results on Nov 03, 2022 Marchex, Inc. announced that they will report Q3, 2022 results at 4:20 PM, Eastern Standard Time on Nov 03, 2022 Announcement • Aug 20
Marchex, Inc., Annual General Meeting, Sep 29, 2022 Marchex, Inc., Annual General Meeting, Sep 29, 2022, at 10:00 Pacific Standard Time. Location: Marchex, Inc., 520 Pike Street, Suite 2000, Da Vinci Boardroom Seattle Washington United States Agenda: To elect four (4) individuals to serve on Board of Directors for the ensuing year and until their successors are elected; and to transact any other business that may properly come before the annual meeting and any adjournment or postponement thereof. Reported Earnings • Aug 11
Second quarter 2022 earnings released: US$0.037 loss per share (vs US$0.008 loss in 2Q 2021) Second quarter 2022 results: US$0.037 loss per share (down from US$0.008 loss in 2Q 2021). Revenue: US$13.5m (down 3.5% from 2Q 2021). Net loss: US$1.53m (loss widened 360% from 2Q 2021). Over the next year, revenue is forecast to grow 4.0%, compared to a 7.0% growth forecast for the industry in Germany. Over the last 3 years on average, earnings per share has increased by 23% per year but the company’s share price has fallen by 15% per year, which means it is significantly lagging earnings. Announcement • Aug 05
Marchex, Inc. to Report Q2, 2022 Results on Aug 09, 2022 Marchex, Inc. announced that they will report Q2, 2022 results at 4:20 PM, US Eastern Standard Time on Aug 09, 2022 Board Change • Jun 01
Insufficient new directors No new directors have joined the board in the last 3 years. The company's board is composed of: No new directors. 2 experienced directors. 2 highly experienced directors. Independent Director Don Cogsville was the last director to join the board, commencing their role in 2019. The company’s insufficient board refreshment is considered a risk according to the Simply Wall St Risk Model. Reported Earnings • May 14
First quarter 2022 earnings released: US$0.037 loss per share (vs US$0.12 loss in 1Q 2021) First quarter 2022 results: US$0.037 loss per share (up from US$0.12 loss in 1Q 2021). Revenue: US$13.2m (up 1.5% from 1Q 2021). Net loss: US$1.58m (loss narrowed 70% from 1Q 2021). Over the next year, revenue is forecast to grow 4.8%, compared to a 8.7% growth forecast for the industry in Germany. Over the last 3 years on average, earnings per share has fallen by 1% per year but the company’s share price has fallen by 26% per year, which means it is performing significantly worse than earnings. Announcement • May 13
Marchex, Inc. Provides Earnings Guidance for the Second Quarter of 2022 Marchex, Inc. provided earnings guidance for the second quarter of 2022. For the quarter, the company anticipates sales traction will lead to sequential growth in the second quarter of 2022 over the first quarter. Announcement • May 07
Marchex, Inc. to Report Q1, 2022 Results on May 12, 2022 Marchex, Inc. announced that they will report Q1, 2022 results at 4:20 PM, US Eastern Standard Time on May 12, 2022 Board Change • May 02
Insufficient new directors No new directors have joined the board in the last 3 years. The company's board is composed of: No new directors. 2 experienced directors. 2 highly experienced directors. Independent Director Don Cogsville was the last director to join the board, commencing their role in 2019. The company’s insufficient board refreshment is considered a risk according to the Simply Wall St Risk Model. Reported Earnings • Mar 04
Full year 2021 earnings: EPS in line with analyst expectations despite revenue beat Full year 2021 results: US$0.11 loss per share (up from US$0.91 loss in FY 2020). Revenue: US$53.5m (up 4.4% from FY 2020). Net loss: US$4.39m (loss narrowed 90% from FY 2020). Revenue exceeded analyst estimates by 1.0%. Over the next year, revenue is forecast to grow 3.7%, compared to a 8.2% growth forecast for the industry in Germany. Over the last 3 years on average, earnings per share has fallen by 27% per year whereas the company’s share price has fallen by 23% per year. Announcement • Mar 03
Marchex Inc. Launches Conversation Dna, Delivering Powerful Ai Signals Through Every Marchex Conversation Intelligence Product Marchex, Inc. announced that it has launched Marchex Conversation DNA™. This core technology enables voice and text conversation decoding, scoring, categorization and signal delivery across every Marchex conversation intelligence product. It is also the underlying technology that develops the AI-signals and makes them available to virtually any business via the Marchex Anywhere integrations hub. Conversation DNA™ uses Marchex’s proprietary AI infrastructure built to uncover relevant insights – such as what customers want and what they are searching for – from a library of more than one billion minutes of voice conversations and hundreds of millions of text messages the company processes each year. These valuable AI signals help businesses understand how to anticipate customer needs in order to deliver highly personalized experiences. Here is how it works: When customers call or text a business, Conversation DNA™ identifies consumer intent, context, urgency, product or service of interest, appointment scheduling outcome and payment preferences. Decoding conversations down to this level of granularity also helps businesses optimize marketing campaigns, improve customer experiences and, ultimately, close sales. Equally as important, Conversation DNA™ shows why sellers fail to book appointments, so businesses can correct these behaviors and see what deficiencies in availability, scheduling, or inventory are causing low appointment or close rates. Announcement • Feb 25
Marchex, Inc. to Report Q4, 2021 Results on Mar 02, 2022 Marchex, Inc. announced that they will report Q4, 2021 results at 4:20 PM, US Eastern Standard Time on Mar 02, 2022 Reported Earnings • Nov 10
Third quarter 2021 earnings released: EPS US$0.083 (vs US$0.078 loss in 3Q 2020) The company reported a decent third quarter result with improved earnings and profit margins, although revenues were weaker. Third quarter 2021 results: Revenue: US$13.7m (down 48% from 3Q 2020). Net income: US$3.31m (up US$6.98m from 3Q 2020). Profit margin: 24% (up from net loss in 3Q 2020). Over the last 3 years on average, earnings per share has fallen by 49% per year but the company’s share price has increased by 6% per year, which means it is well ahead of earnings. Reported Earnings • Aug 09
Second quarter 2021 earnings released: US$0.008 loss per share (vs US$0.096 loss in 2Q 2020) The company reported a decent second quarter result with reduced losses and improved control over expenses, although revenues were weaker. Second quarter 2021 results: Revenue: US$14.0m (down 46% from 2Q 2020). Net loss: US$333.0k (loss narrowed 93% from 2Q 2020). Over the last 3 years on average, the company's share price growth rate has exceeded its earnings growth rate by 68 percentage points per year, which is a significant difference in performance. Reported Earnings • May 16
First quarter 2021 earnings released: US$1.14 loss per share (vs US$0.53 loss in 1Q 2020) The company reported a decent first quarter result with reduced losses and improved control over expenses, although revenues were weaker. First quarter 2021 results: Revenue: US$13.0m (down 48% from 1Q 2020). Net loss: US$5.33m (loss narrowed 79% from 1Q 2020). Over the last 3 years on average, the company's share price growth rate has exceeded its earnings growth rate by 82 percentage points per year, which is a significant difference in performance. Announcement • May 15
Marchex, Inc. Provides Earnings Guidance for the Second Quarter and Full Year 2021 Marchex, Inc. provided earnings guidance for the second quarter and full year 2021. The company believes second quarter revenue growth rates can sequentially accelerate from those achieved in the first quarter.
The company also continues to believe it can achieve double-digit growth in the course of 2021, and that the company can deliver progressive, sequential growth in revenue, profitability and customer wins. Announcement • May 13
Marchex® Launches AI-powered SalesEngagement Solution Marchex, Inc. announced the release of its newest artificial intelligence-powered solution, developed specifically for automotive dealers. Marchex Engage for Automotive is an innovative conversation intelligence application that enables automotive sales teams to deliver better buying experiences and improve sales outcomes. Marchex Engage for Automotive builds on Marchexindustry experience and research to deliver actionable insight into sales leads from inbound and outbound calls with simplified reporting. Marchex Engage for Automotive: Automatically scores and categorizes conversations between consumers and a dealer’s sales team, using conversation intelligence; Identifies which vehicles were discussed and whether an appointment to test-drive was made; Generates action lists that enable sellers to efficiently focusfollow-up conversations on the highest-value leads; Generates deal-saving action alerts so a team specialist can save a lost lead when a conversation ends unsuccessfully; Enables users to share conversations with team members and sets status to coordinate actions or next steps; Enables outbound click-to-call from leading automotive customer relationship management (CRM) systems; Updates a dealer’s CRM system with enriched leads as sellers complete each inbound or outbound conversation; Enables users to quickly review audio conversations, unlocking opportunities to improve the customer experience; Uncovers in-the-moment training opportunities that result in better seller performance and meaningful, targeted training discussions.
Marchexsalesengagement solutions complement Marchex Marketing Edge, which enables brand marketers and agencies to tie revenue-generating conversations back to the specific marketing campaigns that generated them. By continuing to expand the Marchex Edge platform, Marchex is better positioned to help businesses align their marketing and sales departments to deliver data-driven insights and immediately take actions that improve business outcomes across the organization. Reported Earnings • Apr 04
Full year 2020 earnings released: US$0.91 loss per share (vs US$0.21 loss in FY 2019) The company reported a poor full year result with increased losses, weaker revenues and weaker control over costs. Full year 2020 results: Revenue: US$51.2m (down 6.0% from FY 2019). Net loss: US$42.0m (loss widened 332% from FY 2019). Over the last 3 years on average, the company's share price growth rate has exceeded its earnings growth rate by 94 percentage points per year, which is a significant difference in performance. Analyst Estimate Surprise Post Earnings • Mar 05
Revenue misses expectations Revenue missed analyst estimates by 42%. Over the next year, revenue is forecast to stay flat compared to a 3.5% growth forecast for the Media industry in Germany. Reported Earnings • Mar 05
Full year 2020 earnings released: US$0.98 loss per share (vs US$0.089 loss in FY 2019) The company reported a poor full year result with increased losses, weaker revenues and weaker control over costs. Full year 2020 results: Revenue: US$51.2m (down 52% from FY 2019). Net loss: US$43.0m (loss widened US$38.9m from FY 2019). Over the last 3 years on average, earnings per share has fallen by 93% per year but the company’s share price has increased by 4% per year, which means it is well ahead of earnings. Is New 90 Day High Low • Feb 22
New 90-day high: €2.96 The company is up 73% from its price of €1.71 on 24 November 2020. The German market is up 10.0% over the last 90 days, indicating the company outperformed over that time. It also outperformed the Media industry, which is up 20% over the same period. Announcement • Feb 13
Marchex, Inc. to Report Q4, 2020 Results on Mar 02, 2021 Marchex, Inc. announced that they will report Q4, 2020 results at 4:20 PM, US Eastern Standard Time on Mar 02, 2021 Is New 90 Day High Low • Feb 04
New 90-day high: €2.44 The company is up 63% from its price of €1.50 on 06 November 2020. The German market is up 14% over the last 90 days, indicating the company outperformed over that time. It also outperformed the Media industry, which is up 28% over the same period. Announcement • Nov 25
Marchex Launches Marketing Edge, AI-Fueled Conversational Analytics Solution that Enables Brand Marketers and Agencies to More Effectively Drive Sales Conversations Marchex launched Marchex Marketing Edge, a new solution that enables brand marketers and agencies to tie revenue-generating conversations back to the specific marketing campaigns that generated them. Marketing Edge captures conversational data across multiple communication channels, including calls, text, and chat - as well as web form completions - then uses artificial intelligence-powered conversation intelligence to identify and classify the conversations that drive sales. By tying these high-value conversations back to their marketing sources, Marketing Edge empowers businesses to make smarter media buys that deliver more high-value conversations to their sales teams. Should a sales conversation then fail to convert, Marketing Edge’s seamless integration with Marchex Sale Edge Rescue enables businesses to immediately receive an alert to reengage the prospect and rescue the sales opportunity before they call a competitor. Marketing Edge enables brands and agencies to solve key problems: Accurately attribute calls, text messages and web form completions. Know which marketing efforts generate inbound calls, texts, chats and web form completions by accurately tying each to the marketing campaigns that drove them. Increase Return on Ad Spend. Understand call outcomes tied to sales, using conversational intelligence to increase return on ad spend (ROAS). Improve e-commerce conversion rates. Understand where customers abandon a digital purchase flow to call or text the business, conversation topics, and which sources lead to higher sales conversions offline. Deliver outstanding customer experiences. Use conversational intelligence to reveal obstacles in the digital-to-conversation customer journey that impact offline conversions, such as spam/unwanted calls, long wait times, website abandonment, unanswered text messages and more. Rescue lost sales. Through direct integration with Marchex Sales Edge Rescue, empower sales departments to receive real-time alerts when a prospect showing high purchase intent does not buy, so a sales specialist can reengage before the opportunity is lost to a competitor. Get teams the credit they deserve. Enables brand marketing teams and agencies to receive credit for phone-based sales driven by their digital marketing efforts for their business or on behalf of their client. Marketing Edge provides brands and their agencies an intuitive new self-service experience for AI-fueled conversation intelligence. It is available in two packages: Marketing Edge Core provides: call tracking using toll-free and local numbers; multichannel attribution for calls, texts, chats and web forms; powerful dynamic number insertion that enables attribution via channel, session, keyword, campaign or individual number; built-in spam call protection; flexible routing; enhanced caller ID lead data enrichment; support for all available integrations including Google Marketing Platform, Adobe Analytics, HubSpot, and Salesforce; and email alerts, and intuitive and flexible reporting. Marketing Edge Advantage includes everything in the core package and adds powerful AI-fueled Conversation Intelligence capabilities—including call transcription, automatic call scoring, keyword spotting, and PCI redaction—as well as advanced routing via geo or zip code. Marketing Edge enables businesses to complete and enrich the picture of their digital marketing performance and power automated actions by automatically flowing conversational data into a rich and growing list of third party Martech, Adtech, CRM and chat systems, and makes it simple to create custom integrations. Announcement • Nov 06
Marchex, Inc. Announces Not to Provide Revenue Guidance for the Fourth Quarter of Fiscal Year 2020 Marchex, Inc. announced that the year remains highly fluid and there is a degree of uncertainty in the near term. Similar to recent quarters, for the fourth quarter of fiscal year 2020 the company is not providing revenue guidance. Announcement • Oct 29
Marchex, Inc. to Report Q3, 2020 Results on Nov 04, 2020 Marchex, Inc. announced that they will report Q3, 2020 results at 4:20 PM, US Eastern Standard Time on Nov 04, 2020 Is New 90 Day High Low • Sep 24
New 90-day high: €1.56 The company is up 16% from its price of €1.34 on 26 June 2020. The German market is up 3.0% over the last 90 days, indicating the company outperformed over that time. It also outperformed the Media industry, which is up 6.0% over the same period. According to the Simply Wall St valuation model, the estimated intrinsic value of the company is per share. Announcement • Sep 21
Marchex, Inc.(NasdaqGS:MCHX) dropped from S&P Global BMI Index Marchex, Inc.(NasdaqGS:MCHX) dropped from S&P Global BMI Index Announcement • Aug 11
Archenia, Inc. entered into definitive agreement to acquire Media Assets of Marchex, Inc. (NasdaqGS:MCHX). Archenia, Inc. entered into definitive agreement to acquire Media Assets of Marchex, Inc. (NasdaqGS:MCHX) on August 7, 2020. Agreement consideration includes;(i) $2.6 million in cash;(ii) contingent payment based on revenue from the Call Marketplace Product (2.5% of incremental revenues net of direct variable costs for a 24- month period following closing once cumulative revenues exceed $140 million post transaction), the Local Leads Product (15% of incremental revenues net of direct variable costs once cumulative revenues exceed $6 million post transaction) and Archenia’s total business (0.25% of incremental revenues once annual revenues exceed $53 million in any of calendar years 2021, 2022 and 2023; (iii) contingent sale payment (30% of incremental proceeds from any sale transaction with a value of greater than $10 million for Marchex’s 90% disposed interest in the Business occurring within 24- months following closing); (iii) shares of class B common stock in the Archenia equal to a 10% equity interest at closing; and (iv) the cancellation of Marchex stock options for 1.5 million shares currently held by Russell C. Horowitz, Co- Chief Executive Officer of the Marchex and Michael Arends, Co- Chief Executive Officer and Chief Financial Officer of the Marchex.
The agreement contains customary representations, warranties and covenants, termination rights, as well as indemnification provisions subject to specified limitations. The completion of the transaction is subject to certain closing conditions, including the receipt of approval of a majority of the Marchex’s stockholders. The Marchex’s board of directors has unanimously approved the agreement. In considering the agreement, the special committee of the board retained ROTH Capital Partners, LLC and DLA Piper LLP (US). The Transaction is expected to close in the fourth quarter of 2020. ROTH Capital Partners, LLC acted as financial advisor and DLA Piper LLP acted as legal advisor to Marchex. In addition, for a period of five years after the closing, Marchex has agreed not to compete or engage in any business competing with the business. Announcement • Aug 06
Marchex, Inc. to Report Q2, 2020 Results on Aug 10, 2020 Marchex, Inc. announced that they will report Q2, 2020 results at 4:20 PM, US Eastern Standard Time on Aug 10, 2020 Announcement • Jul 04
Marchex, Inc.(NasdaqGS:MCHX) dropped from Russell 2000 Dynamic Index Marchex, Inc.(NasdaqGS:MCHX) dropped from Russell 2000 Dynamic Index 
