Announcement • May 27

The Kroger Co. Announces Retirement of Tim Massa from Executive Vice President and Chief Associate Experience Officer, Effective September 18, 2026

The Kroger Co. announced that Tim Massa, Executive Vice President and Chief Associate Experience Officer, will retire on September 18, 2026. Massa came to Kroger in 2010 following a 21-year career at The Procter & Gamble Company. He joined the company as Vice President of Talent Development, and in the next 16 years rose through a series of senior leadership roles, including Group Vice President of Human Resources and Labor Relations, Chief People Officer, Senior Vice President and Executive Vice President and Chief Associate Experience Officer. As Kroger's most senior human resources executive, Massa led the company's strategy across talent, leadership development, labor relations, total rewards, associate well-being and culture. He is widely credited with building one of the most respected people organizations in retail and shaping Kroger's "business-led, people-enabled" approach to talent management. Massa was an early architect of Kroger's New Beginnings program, which creates pathways for hourly associates to build long-term careers and improve their lives through meaningful work. Massa's tenure spanned some of the most consequential moments in Kroger's recent history. He guided the company's people response to the COVID-19 pandemic, helped author Kroger's Framework for Action and championed efforts to share Kroger's learnings from times of tragedy with other companies. He also worked closely with Kroger's Compensation and Talent Development Committee on executive compensation and Board of Directors on executive succession planning, ensuring the company has strong, ready leaders who are prepared to guide Kroger well into the future. Massa's influence extends well beyond Kroger. He will continue to serve on the Board of Directors for the CHRO Association, the National Academy of Human Resources Board of Trustees and the Center for Executive Succession Advisory Board at the University of South Carolina's Darla Moore School of Business. In 2024, Massa was named a Fellow of the National Academy of Human Resources. He was also recognized as one of Mogul's Top People Leaders for 2026. Massa is a member of the Cincinnati Sports Commission Board. He is also active on the Cincinnati American Cancer Society's executive committee and was honored for his contributions in 2021. He recently completed nine years of service on the Cincinnati Zoo Board of Trustees, and was part of the Cincinnati Workforce Innovation Center advisory board and the John Stuart Society at his alma mater, the University of Dayton, where he earned his bachelor's degree in marketing and communications. Massa later received an Executive HR Leaders accreditation from Cornell University. In retirement, Massa plans to continue developing leaders through executive coaching and board service, with a focus on values-based leadership, CEO succession planning and building cultures that support collaborative ways of working. Massa will remain in his role through September 18 to ensure a smooth transition. His successor will be named at a later date.

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The Kroger Co. Announces Retirement of Tim Massa from Executive Vice President and Chief Associate Experience Officer, Effective September 18, 2026

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