お知らせ • Oct 22
Rogers Communication Inc., Rogers Communications Canada Inc. and Fido Solutions Inc. Provide Update on Class Action Lawsuit
On February 20, 2024, the Superior Court of Quebec authorized the bringing of a national class action against Rogers Communication Inc., Rogers Communications Canada Inc. and Fido Solutions Inc. on behalf of the following Class: All consumers in Canada who had and/or were using an existing "Rogers", "Rogers for Business", "Fido" and/or "Chatr" account, wireless line (cellular phone number) or contract, and who had their services interrupted on or about April 19, 2021; (hereinafter the "Class" or "ClassMembers"). The Plaintiffs were ascribed the status of representative to act on behalf of all Class Members in Canada. They allege in their action that the Class Members suffered damages as of result of the service interruption to the Rogers, Fido and Chatr networks which began on April 19, 2021. The exact composition of the Group will be determined soon by the Court with regard in particular to the residence of consumers, and if it is modified, will be notified. If the class action is successful, all members of the Class mentioned above may be eligible to receive compensation, including without limitation a partial reimbursement of service or subscription fees, and/or other compensatory, moral and/or punitive damages. As Class Member, do not have to pay for the attorney fees which will be paid from the damages that may be awarded through the class action, if applicable. The Court will be asked to decide the reasonableness of Class Counsel legal fees. In case of success, the Plaintiffs will also ask the Court to mitigate the Rogers Group to pay their Class Counsel's legal fees and expenses, in addition to the amount claimed for the Class Members. The Court may however also decide that such fees and costs will be deducted from the amounts owed to the Class, if any. This class action will be brought in the District of Montreal. The Court will have to resolve the following principal issues /questions of fact and law: Did Rogers Communications inc., Rogers Communications Canada inc. or Fido Solutions inc. commit a fault in relation to their cellular service on or around April 19, 2021 (b) Are Rogers Communications Inc., Rogers Communications Canada inc. and Fido Solutions inc. liable to the class members for other service or subscription fees than the reimbursement already credited. Are Rogers Communications inc., Rogers Communications Inc. or Fido Solutions inc., Rogers Communications Canada inc., Fido Solutions inc. liable To the class members for other damages suffered, including compensatory, moral and/or punitive damages, and if so, in what amount. The Court, after having resolved the above questions, will decide if it should: GRANT the Class Action of plaintiffs on behalf of all the Class Members against Participants; CONDEMN Defendant to pay to the Class Members compensatory damages and moral damages caused by their cellular services interrupted on or about April19, 2021, and order collective recovery of these sums; THEWHOLE with interest and additional indemnity provided for in the Civil Code of Quebec and with full costs and expenses including experts' fees and publication fees to advise Class Members. A Class Member can no longer request exclusion from the classafter November 23, 2025, unless specifically authorized by the Court. As provided by the law, a Class Member who has not requested exclusion is bound by any judgment that may be rendered in the class action to be. If you wish to be included in the class action, you have nothing to do and nothing to pay. As a Class Member, you have the right to intervene in the present class action, in the manner provided for by law.