New Risk • Oct 08
New minor risk - Shareholder dilution The company's shareholders have been diluted in the past year. Increase in shares outstanding: 2.3% This is considered a minor risk. Shareholder dilution occurs when there is an increase in the number of shares on issue that is not proportionally distributed between all shareholders. Often due to the company raising equity capital or some options being converted into stock. All else being equal, if there are more shares outstanding then each existing share will be entitled to a lower proportion of the company's total earnings, thus reducing earnings per share (EPS). While dilution might not always result in lower EPS (like if the company is using the capital to fund an EPS accretive acquisition) in a lot cases it does, along with lower dividends per share and less voting power at shareholder meetings. Currently, the following risks have been identified for the company: Major Risk Earnings have declined by 1.1% per year over the past 5 years. Minor Risks Shareholders have been diluted in the past year (2.3% increase in shares outstanding). Market cap is less than US$100m (₪352.2m market cap, or US$93.3m). New Risk • Oct 01
New minor risk - Market cap size The company's market capitalization is less than US$100m. Market cap: ₪361.1m (US$95.8m) This is considered a minor risk. Companies with a small market capitalization are most likely businesses that have not yet released a product to market or are simply a very small company without a wide reach. Either way, risk is elevated with these companies because there is a chance the product may not come to fruition or the company's addressable market or demand may not be as large as expected. In addition, if the company's size is the main factor, it is less likely to have many investors and analysts following it and scrutinizing its performance and outlook. Currently, the following risks have been identified for the company: Major Risk Earnings have declined by 1.1% per year over the past 5 years. Minor Risk Market cap is less than US$100m (₪361.1m market cap, or US$95.8m). Reported Earnings • Aug 18
Second quarter 2024 earnings released: US$0.25 loss per share (vs US$0.53 loss in 2Q 2023) Second quarter 2024 results: US$0.25 loss per share (improved from US$0.53 loss in 2Q 2023). Revenue: US$14.0m (up 24% from 2Q 2023). Net loss: US$3.01m (loss narrowed 52% from 2Q 2023). Over the last 3 years on average, earnings per share has increased by 53% per year but the company’s share price has fallen by 20% per year, which means it is significantly lagging earnings. Anuncio • Jun 25
Glassbox Launches Global Partner Network to Drive Enterprise Digital Transformation with AI-Powered CX Solutions Glassbox announced the launch of the Glassbox Partner Network. This global initiative unites technology and service providers dedicated to helping organizations drive exceptional customer experiences through digital transformation. Glassbox is launching alongside best-in-class partners, including Adobe, Microsoft, AWS, Optimizely, Kameleoon, Blue Triangle, Ness Technologies, Eviden, NTT Data, Fairplay, Digital Monk and ATON and is actively growing its partner ecosystem with additional partners across the globe. The Glassbox Partner Network (GPN) provides a mutually beneficial path for partners to propel their clients' digital evolution using Glassbox's innovative solutions. Through comprehensive training, support and co-marketing initiatives, partners not only gain expertise in leveraging Glassbox's capabilities but also unlock new revenue streams and expand service offerings, fostering their own growth alongside their clients. The Glassbox Partner Network is structured into three tiers: Silver, Gold, and Platinum. Each tier offers increasing levels of benefits and engagement opportunities, ensuring tailored support and rewards for partners at different stages, including: Partner investment funds; Lead distribution; Marketing development funds; Accelerated compensation models; Training and certification programs; Go-to-market resources. Anuncio • May 21
Alicorn Limited has entered into a definitive agreement to acquire remining majority stake in Glassbox Ltd (TASE:GLBX). Alicorn Limited has entered into a definitive agreement to acquire remining majority stake in Glassbox Ltd (TASE:GLBX) on May 20, 2024. Alicorn Venture Partners acquiring in an all-cash transaction valued at approximately $150 million. Glassbox will become an independent, privately held company positioned to drive category-defining innovation and sustainable growth on its path to revolutionizing the way companies engage and connect with their customers online. The company will continue to be led by Chief Executive OfficerYaron Morgenstern and the existing management team. Upon completion of the transaction, Glassbox will no longer be traded or listed on any public securities exchange. The transaction is expected to close in Q3 2024, subject to approval by Glassbox shareholders and the satisfaction of other customary closing conditions. Glassbox is represented in this transaction by Herzog Fox & Neeman; Alicorn is represented by Fischer (FBC & Co.). Anuncio • May 11
Glassbox Ltd to Report Q1, 2024 Results on May 22, 2024 Glassbox Ltd announced that they will report Q1, 2024 results on May 22, 2024 Anuncio • Apr 03
Glassbox Ltd. Appoints Michelle Suzuki as Chief Marketing Officer Glassbox Ltd. announced the appointment of Michelle Suzuki as its new Chief Marketing Officer (CMO). Suzuki boasts more than 25 years of experience scaling and transforming high-growth companies globally, bringing a wealth of expertise in data-centric growth marketing to her new role at Glassbox. With a focus on leveraging cutting-edge technology and advanced data analytics capabilities, Suzuki will drive new growth opportunities for Glassbox, mirroring the company’s mission to empower organizations to deliver superior digital customer experiences. Additionally, Suzuki will spearhead initiatives to continue bringing Autonomous CX solutions to the market. These solutions will empower organizations to streamline and automate customer interactions across various touchpoints, delivering seamless and personalised experiences at scale. Through Suzuki's strategic leadership, Glassbox is poised to emerge as a leader in AI-fueled customer intelligence, providing businesses with the data, tools and insights they need to stay ahead in today's competitive landscape. Most recently, Suzuki led marketing at Instructure, where she was instrumental in transforming international regions into rapid-growth SaaS businesses amidst a $2 billion private-equity acquisition in 2019. Suzuki has a proven track record of building scalable and agile international marketing teams, optimizing demand generation engines, and driving significant growth across sales development, customer marketing, paid channels, field marketing, and regional communications programs. Under her guidance, Instructure achieved a successful $3 billionIPO in 2021 and maintained impressive year-over-year revenue growth and profitability. Beyond her professional achievements, Michelle is a passionate advocate for diversity, equity, and inclusion, as well as equal access to quality education. She proudly served as the executive sponsor for Instructure's Diversity, Inclusion and Belonging (DIB) and Corporate Social Responsibility committees, and she holds positions on several advisory boards, including the Utah state Advisory Committee for the U.S. Commission on Civil Rights and the Digital Marketing & Analytics Advisory Committee for Mountainland Technical College. Recognized with numerous awards for her contributions to the industry, Michelle has been named among the Top 15 Most Influential Women in B2B Marketing, Drift's Top 25 Women in B2B Marketing, and Utah Business Magazine's Sales & Marketer of the Year. Her dedication and leadership have also earned her accolades such as Marketer of the Year from the Utah Marketing Association. Reported Earnings • Mar 13
Full year 2023 earnings released: US$1.40 loss per share (vs US$2.85 loss in FY 2022) Full year 2023 results: US$1.40 loss per share (improved from US$2.85 loss in FY 2022). Revenue: US$48.6m (up 5.6% from FY 2022). Net loss: US$16.6m (loss narrowed 50% from FY 2022). Anuncio • Feb 29
Glassbox Ltd to Report Q4, 2023 Results on Mar 13, 2024 Glassbox Ltd announced that they will report Q4, 2023 results Pre-Market on Mar 13, 2024 Anuncio • Feb 15
Glassbox Ltd Announces Availability of Its New, Ai-Powered Voice of the Silent Solution Glassbox Ltd. announced the availability of its new, AI-powered Voice of the Silent (VoS) solution. This innovation eliminates the substantial gap in data collected by traditional VoC programs, which capture feedback from an average of 4% of customers, thus not accounting for the experiences of most customers. Insufficient customer feedback is one of the top challenges leaders face when managing a product portfolio. While C-suite leaders heavily rely on customer experience (CX) metrics such as CSAT and NPS to drive decision-making, these scores only reflect a fraction of customer experiences, casting doubt on their accuracy in reflecting the overall customer sentiment. Additionally, interpreting qualitative customer feedback can be challenging due to its inherent ambiguity, making it difficult to translate insights into actionable steps. Glassbox's VoS solution addresses all these issues by using AI to correlate customer feedback with digital experience data across 100% of customers, providing organizations with a more complete, clear and actionable understanding of their customer experience. A recent survey conducted by Glassbox shows that only 18% of consumers participate in brand experience surveys every time they are asked, which are the main sources of data for traditional VoC programs. Further, consumers are more likely to participate in brand experience surveys when the experience has been particularly memorable, either negatively or positively. As a result, feedback from customers with average brand experiences - a silent majority at 58% of consumers - is not considered or weighted accurately. Glassbox's Voice of the Silent (Vos) solution bridges the gap between the small percentage of users who provide feedback and the entire customer base. By employing advanced machine learning algorithms and analyzing 100% of sessions, VoS identifies users with similar experiences and groups them together. This ensures feedback scores represent not just the customers who provided feedback but also all customers with that experience, giving more context and credibility to CX metrics such as NPS and CSAT scores. In doing so, VoS gives leaders more confidence in their decision-making, provides more context for collected feedback, and helps prioritize development and support decisions. Glassbox continues its dedication to leveraging AI for digital intelligence with the introduction of the Voice of the Silent solution, building upon the recent launch of its generative AI virtual assistant, GIA, last month. Both advancements signify significant progress towards fulfilling the company's vision of Autonomous CX, aimed at delivering self-optimizing digital applications. Anuncio • Jan 10
Glassbox Delivers Enterprise-Ready Generative AI Assistant with Microsoft Azure OpenAI Service Glassbox announced the availability of its enterprise-ready AI assistant, which the company has named GIA. Glassbox turned to Microsoft Azure OpenAI Service, which hosts OpenAI models fully within the secure Azure environment, to elevate the security and privacy standards of its previously announced AI assistant. In combination with Glassbox's patented data privacy measures, users of the AI assistant can be confident that the conversational interface is protected with the level of rigor they expect from both Microsoft and Glassbox. Glassbox captures millions or billions of digital experience data points for each of its customers every month that give them the richest possible set of data about their digital customer experience. GIA allows Glassbox users to uncover deep digital insights quickly and without technical knowledge or reliance on data and analytics teams. With Gartner predicting that more than half of all successful technology solutions will be delivered to "nontraditional" buyers outside of IT by 2025, one of the pillars of Glassbox's AI strategy is to make its unparalleled set of digital experience data more actionable, more quickly by more users for greater business impact. GIA is central to this strategy as Glassbox shifts increasingly towards natural language interfaces. The use of GenAI to unlock digital insights is also a key step in realizing Glassbox's Autonomous CX vision, which promises to revolutionize the customer experience domain by making digital experiences fully self-optimizing. GIA is immediately available within the Glassbox digital experience intelligence platform when deployed in a customer's preferred cloud environment. Anuncio • Dec 12
Glassbox Ltd, Annual General Meeting, Jan 11, 2024 Glassbox Ltd, Annual General Meeting, Jan 11, 2024, at 14:00 Coordinated Universal Time. Reported Earnings • Nov 18
Third quarter 2023 earnings released: EPS: US$0.19 (vs US$0.64 loss in 3Q 2022) Third quarter 2023 results: EPS: US$0.19 (up from US$0.64 loss in 3Q 2022). Revenue: US$12.2m (up 4.8% from 3Q 2022). Net loss: US$2.23m (loss narrowed 70% from 3Q 2022). Anuncio • Nov 02
Glassbox Ltd to Report Q3, 2023 Results on Nov 14, 2023 Glassbox Ltd announced that they will report Q3, 2023 results on Nov 14, 2023 Reported Earnings • Aug 18
Second quarter 2023 earnings released: EPS: US$0.53 (vs US$0.97 loss in 2Q 2022) Second quarter 2023 results: EPS: US$0.53 (up from US$0.97 loss in 2Q 2022). Revenue: US$11.2m (up 8.7% from 2Q 2022). Net loss: US$6.31m (loss narrowed 44% from 2Q 2022). Reported Earnings • May 17
First quarter 2023 earnings released First quarter 2023 results: US$0.56 loss per share. Revenue: US$11.2m (down 11% from 1Q 2022). Net loss: US$6.55m (loss narrowed 18% from 1Q 2022). Reported Earnings • Nov 18
Third quarter 2022 earnings released: EPS: US$0.64 (vs US$0.60 loss in 3Q 2021) Third quarter 2022 results: EPS: US$0.64. Revenue: US$11.6m (up 19% from 3Q 2021). Net loss: US$7.53m (loss widened 9.2% from 3Q 2021). Board Change • Nov 16
Less than half of directors are independent There are 9 new directors who have joined the board in the last 3 years. Of these new board members, 3 were independent directors. The company's board is composed of: 9 new directors. 1 experienced director. 2 highly experienced directors. 3 independent directors (7 non-independent directors). Co-Founder, CTO & Director Yaron Gueta is the most experienced director on the board, commencing their role in 2010. Independent Director Ben Weiss was the last independent director to join the board, commencing their role in 2021. The following issues are considered to be risks according to the Simply Wall St Risk Model: Minority of independent directors. Lack of board continuity. Lack of experienced directors. Anuncio • Nov 15
Glassbox Announces Advisory Board of Top Leaders in Tech to Guide Strategy and Accelerate Growth Glassbox announced the formation of its new Advisory Board, which is comprised of top leaders from some of the most recognized technology companies in the world - Dell, HubSpot, Vimeo and SimilarWeb. The new Advisory Board will provide the company’s leadership expertise as Glassbox continues to expand its global presence and develop its business direction in 2023 and beyond. The Customer Experience space has seen rapid growth over the last few years, accelerating over the last two years as consumers demanded a digital first approach. The newly formed Advisory Board will provide guidance as Glassbox defines its business strategy and goals to meet the increasing market demand in 2023 and beyond. Members of the Advisory Board represent a multitude of business and technology industry experience. Advisory Board members include: Harsh Acharya, VP e-commerce Technology at Dell, Kipp Bodnar, Chief Marketing Officer at Hubspot, Crystal Boysen, Chief People Officer at Vimeo and Dan Yalon, former Chief Business Officer at SimilarWeb. Already recognized by customers as the top Digital Customer Experience Analytics vendor, the newly formed Board of Advisors will be instrumental in guiding the company as it expands on that position and continues to drive growth. Each member of the Advisory Board brings a wealth of experience that will be key to Glassbox as the company continues to set the industry standard in this market. Anuncio • Nov 01
Glassbox Ltd to Report Q3, 2022 Results on Nov 15, 2022 Glassbox Ltd announced that they will report Q3, 2022 results on Nov 15, 2022 Anuncio • Aug 18
Glassbox Ltd to Report Q2, 2022 Results on Aug 16, 2022 Glassbox Ltd announced that they will report Q2, 2022 results on Aug 16, 2022 Anuncio • Jun 03
Glassbox Ltd Expands Digital Experience Intelligence Offerings Glassbox Ltd. revealed the latest offerings on its Digital Experience Intelligence platform at its annual user conference, DigitalWorld, June 1-2, 2022. The new offerings, Voice-of-Customer and User Timelines, are aimed at humanizing the customer journey and providing deeper insights to help customers meet their users’ needs by understanding the customer experience across their entire lifecycle with their brand. In part one of its newest offerings, Glassbox has uniquely combined the power of digital experience analytics and VoC to create one centralized platform to better understand and resolve issues surfaced through customer feedback, quantify its impact on traffic, proactively build a digital experience and better engage customers to provide feedback where it’s most needed. Key benefits of this addition include improved issue resolution, quantifying how the issues surfaced through feedback affect all traffic, not just the few who leave reviews, identifying growth opportunities and experience driven VoC. Continuing to build out the broadest DXI platform on the market, Glassbox unveiled User Timelines. The new offering presents individual users' all-time interaction with a customer's application and provides high level summary statistics as well as per-session data. The insights gained from utilizing User Timelines allow customers to better understand why a negative review was written or a shopping cart was abandoned with a high value still inside. Additional use cases include compliance, sales insights, personalized customer support and better product design. Board Change • Apr 27
No independent directors There are 4 new directors who have joined the board in the last 3 years. Of these new board members, none were independent directors. The company's board is composed of: 4 new directors. No experienced directors. No highly experienced directors. No independent directors (4 non-independent directors). Director Lisa Hammitt is the most experienced director on the board, commencing their role in 2020. The following issues are considered to be risks according to the Simply Wall St Risk Model: Lack of independent directors. Lack of experienced directors. Anuncio • Jun 12
Glassbox Ltd. has completed an IPO in the amount of $100 million. Glassbox Ltd. has completed an IPO in the amount of $100 million.
Security Name: Ordinary Shares
Security Type: Common Stock
Transaction Features: Sponsor Backed Offering