Ankündigung • Apr 29
TeamViewer Introduces AI-Driven Scripting for Tia At Gartner Digital Workplace Summit TeamViewer introduced AI-driven scripting for Tia (TeamViewer Intelligent Agent) at the Gartner Digital Workplace Summit 2026 in London. Building on more than one million AI session summaries produced since launch, Tia can now learn from an organization's support history and turn resolved issues into ready-to-run automations, giving IT teams a faster, more consistent path to standardizing proven fixes. The release marks an important milestone in TeamViewer's Autonomous Endpoint Management (AEM) roadmap. The new capabilities address one of IT's most persistent inefficiencies: even when issues are resolved, the applied fixes are rarely captured in a way that prevents the same problem from recurring. Tia now tackles this in two connected steps: First, it draws on AI insights from real support sessions to ground its troubleshooting recommendations in an organization's actual support history and context, surfacing proven remediation steps from past sessions rather than relying on general knowledge. From there, IT teams can choose to turn any resolved session into a script that Tia generates based on the documented remediation steps. The automation is then ready for the team to review and refine before deploying it to selected devices or device groups. The release reflects how TeamViewer is building out its AEM vision in stages through TeamViewer ONE, its unified digital workplace platform: from secure remote support and real-time endpoint observability to in-session AI expert augmentation and knowledge capture, and now to AI-driven automations grounded in proven fixes. Each resolved incident makes the next one easier to prevent, as AI sessions and endpoint telemetry combine to surface recurring patterns across the IT environment. Where remote support platforms, DEX tools, and RMM solutions each address parts of this challenge in isolation, Tia connects them, grounding every automation in verified remediation steps drawn from the customer's own support history and relevant context. TeamViewer is unveiling the innovation at the Gartner Digital Workplace Summit 2026 in London, where the company is also presenting two sessions: "Building the Autonomous Workplace with a DEX Knowledge Layer" on April 28, and "The Top 3 DEX Myths Sabotaging Your Digital Strategy" on April 27. Attendees can visit TeamViewer at Expo Booth 207 or the Engagement Zone in the foyer on Level 1. Ankündigung • Apr 23
TeamViewer SE, Annual General Meeting, Jun 02, 2026 TeamViewer SE, Annual General Meeting, Jun 02, 2026, at 11:00 W. Europe Standard Time. Ankündigung • Apr 18
TeamViewer Unveils Agentless Access And Assist AR Enhancements At Hannover Messe TeamViewer unveiled key enhancements to its Agentless Access and Assist AR solutions, strengthening its portfolio for the AI-accelerated convergence of operational technology (OT) and IT environments. TeamViewer Agentless Access enables direct, zero-trust remote access to any kind of OT equipment. It routes access through an on-premises gateway, without requiring software installation on the endpoint itself. TeamViewer and Bechtle present a secure access gateway hardware that comes pre-configured with Agentless Access. This allows companies to deploy secure, scalable remote access and endpoint management to their industrial systems in a plug-and-play manner. The Bechtle partnership is complemented by a new Agentless Access release that offers extended protocol support, allowing seamless, secure access to legacy systems such as Windows XP. IT/OT teams can now keep these systems isolated from any direct internet access, while enabling use cases ranging from remote control to remote PLC programming. TeamViewer is also showcasing an AI-powered extension to its Assist AR solution at Hannover Messe. It helps industrial service teams to capture expert knowledge and use it to resolve unplanned downtimes faster and more consistently. By combining Augmented Reality with TeamViewer's AI agent Tia and its proprietary knowledge graph, support staff receive real-time suggestions during live video calls on how similar issues have been resolved in the past. This makes expert knowledge immediately available where and when it is needed most, streamlines support processes, and helps manufacturers reduce downtime, costs, and operational risk. Agentless Access and Assist AR will both be demonstrated live at the TeamViewer booth at Hannover Messe in Hall 15, stand E52. Ankündigung • Mar 06
Teamviewer Announces Enhancements to Microsoft Intune Integration TeamViewer announced enhancements to the integration between TeamViewer Tensor and Microsoft Intune. By preserving full operational context and eliminating the need to switch tools, the integration enables IT teams to resolve issues more efficiently. New functionalities include automated device synchronization across the two platforms, unattended remote access for Windows, macOS, and Android, as well as extended TeamViewer remote connectivity for Intune-enrolled devices that do not have the Company Portal app installed. Through automatic synchronization of device data between Microsoft Intune and TeamViewer Tensor, the integration provides accurate, near real-time visibility across platforms. This eliminates duplicate configuration efforts, reduces administrative overhead, and supports seamless management of distributed IT environments at scale. With support for Windows Local Administrator Password Solution (LAPS), TeamViewer enables secure, on-demand retrieval of privileged credentials, allowing IT teams to resolve issues efficiently while maintaining strong access controls within a single platform. It builds on Microsoft Entra ID and Intune security policies to enable conditional access enforcement, centralized auditability, and compliance-ready remote sessions within existing enterprise governance frameworks. The integration is available in private preview for selected enterprise customers and partners, with general availability planned in the coming weeks. Ankündigung • Mar 03
TeamViewer SE to Report Fiscal Year 2025 Results on Mar 18, 2026 TeamViewer SE announced that they will report fiscal year 2025 results on Mar 18, 2026 Ankündigung • Feb 24
Teamviewer Appoints Tim Koubek as President of the Americas TeamViewer has appointed Tim Koubek as President of TeamViewer Americas. Koubek is an accomplished enterprise sales leader with deep experience scaling infrastructure software businesses across the Americas and globally. As a multi-time Chief Revenue Officer, he has consistently delivered strong growth by implementing winning sales methodologies and building high-performing go-to-market teams. Koubek's proven track record includes serving as Senior Vice President of Sales at LogicMonitor, where he delivered exceptionally strong growth and helped shape the company's evolution from an infrastructure monitoring tool to a broader observability platform. At BMC Software, he owned a step-change in topline growth and sales productivity on the back of a highly disciplined playbook approach. Koubek has extensive expertise in enterprise sales across industries including highly regulated and complex environments. Ankündigung • Dec 02
Teamviewer Announces Executive Changes TeamViewer announced the appointment of Finn Faldi as Executive Vice President Global Inside Sales. In this newly created role, Finn will join the Senior Leadership Team and unite and lead all inside sales teams across the Americas (AMS), EMEA, and APAC regions. The goal is to further streamline and strengthen a sales channel that has played a pivotal role in TeamViewer's commercial development and will continue to do so across products and customer categories. Finn Faldi has a strong track record of leadership at TeamViewer, having previously served as President, TeamViewer Americas, where he was instrumental in scaling the region's operations and driving growth. Since his departure in 2021, he has remained closely connected to TeamViewer as a Senior Advisor, while also advising and investing in other growth companies in the software sector. His return marks a further step in TeamViewer's ongoing efforts to optimize its global sales organization and accelerate growth across all regions. This leadership addition coincides with the departure of Georg Beyschlag, currently President TeamViewer Americas, who will leave TeamViewer at the end of the year after more than seven years of successful service in various leadership roles. Ankündigung • Nov 19
TeamViewer Launches Tia, the Intelligent Agent for Autonomous IT Support TeamViewer announced the next leap in its AI journey at Microsoft Ignite: Tia, the intelligent agent designed to transform how IT issues are found, fixed, and prevented. AI is evolving from guiding human decisions to taking meaningful action. Tia represents the next step in this shift, moving from assistive to agentic intelligence and turning AI from a passive advisor into an active problem solver. Integrated into TeamViewer ONE, Tia brings together the company's strengths in remote connectivity and digital employee experience to create a unified environment where IT problems can be identified and resolved autonomously. Tia operates across devices and systems, leveraging contextual insights from device and session data to detect, diagnose, and resolve issues faster. It learns how problems occur, recommends relevant remediations and automation, and generates the scripts to execute them. Routine disruptions such as login errors, configuration faults, or application slowdowns can be handled automatically within policy, while complex cases remain under IT oversight. It also provides customizable dashboards that give teams tailored views of key metrics, data sources, and trends to visualize anomalies, performance, and automation outcomes. This creates a continuous learning loop that helps IT anticipate issues and keeps employees productive. At its core, Tia runs on a multi-agent framework with specialized agents covering performance, connectivity, application support, and account management. These agents share intelligence to expand IT capacity, accelerate resolution, and improve long-term system stability. Ankündigung • Nov 10
TeamViewer Introduces Agentless Access to Secure and Simplify Remote Operations in Industrial Environments TeamViewer announced at the Gartner IT Symposium in Barcelona the launch of Agentless Access. The new feature in TeamViewer's enterprise platform, Tensor, allows manufacturers and machine builders (OEMs) to remotely work on machines and other operational technology (OT) systems, without installing software on each device. The solution strengthens cybersecurity and compliance across connected production environments while reducing complexity for both IT and OT teams. TeamViewer Tensor is now fully optimized for operational technology and industrial remote operations. Clients such as Schwabische Werkzeugmaschinen GmbH already use it for remote PLC programming, allowing them to control and automate machines on the shop floor. The newly launched Agentless Access extends this capability, providing centralized management and simplified configuration for OT endpoints, including human-machine interfaces (HMIs), legacy systems, and closed devices, without installing software on each devices. Combined with Tensor's Hybrid Conditional Access, this gives manufacturers a complete solution for secure, flexible, and controlled connectivity across highly segmented networks, while streamlining maintenance and troubleshooting workflows. As factories modernize and become more connected, industrial systems are increasingly exposed to cyberattacks. Organizations need secure, flexible connectivity solutions that protect critical systems while maximizing uptime, ensuring compliance, and maintaining operational control. Agentless Access addresses these challenges by allowing manufacturers to work directly on PLCs (programmable logic controllers) and HMIs for maintenance or troubleshooting without making software changes to the devices, eliminating a major operational barrier that can introduce risk or downtime. TeamViewer Tensor for operational technology enforces zero-trust remote access across segmented networks and protects them with granular access controls, protocol isolation, and full audit logging. This way, IT teams maintain governance and visibility, while OT teams retain operational control and safety. As IT and OT environments increasingly intersect, Agentless Access enables secure collaboration across both domains through one platform. TeamViewer will present the new feature and other innovations for secure remote operations at Smart Remote Service in Berlin and Microsoft Ignite in San Francisco, showing how manufacturers can strengthen cybersecurity and operational efficiency. Ankündigung • May 05
TeamViewer Launches DEX Essentials, Expanding Digital Workplace Innovation TeamViewer announced the upcoming launch of TeamViewerDEX Essentials--a new offering designed to bring digital employee experience (DEX) capabilities to its entire customer base, including small and medium-sized businesses, for the first time. DEX platforms have traditionally been tailored to meet the scale and demands of large enterprises managing thousands of employees and devices. With DEX Essentials, TeamViewer is extending those powerful capabilities to its existing customer base, especially to smaller, fast-moving businesses, delivering an out-of-the-box, easy-to-deploy solution that helps IT teams proactively manage and optimize the digital workplace at any scale. TeamViewer DEX Essentials gives IT teams the tools to: Prevent downtime by resolving performance, app, operating system, and network issues before users notice; Automate routine fixes to reduce ticket volumes and free up IT for strategic work; Ensure stability and security across devices without interrupting productivity; Gain actionable insights to improve compliance, user experience, and system health. Ankündigung • Apr 17
TeamViewer SE, Annual General Meeting, May 28, 2025 TeamViewer SE, Annual General Meeting, May 28, 2025, at 11:00 W. Europe Standard Time. Ankündigung • Jan 08
TeamViewer SE to Report Q4, 2024 Results on Jan 08, 2025 TeamViewer SE announced that they will report Q4, 2024 results at 5:30 PM, Central European Standard Time on Jan 08, 2025 Ankündigung • Dec 11
TeamViewer SE (XTRA:TMV) agreed to acquire 1E Ltd from Carlyle Europe Technology Partners IV, managed by The Carlyle Group Inc. (NasdaqGS:CG) for enterprise value of $720 million. TeamViewer SE (XTRA:TMV) agreed to acquire 1E Ltd from Carlyle Europe Technology Partners IV, managed by The Carlyle Group Inc. (NasdaqGS:CG) for enterprise value of $720 million on December 9, 2024. TeamViewer SE signed definitive agreement to acquire 1E Ltd from Carlyle Europe Technology Partners IV, managed by The Carlyle Group Inc. (NasdaqGS:CG) on December 10, 2024. It is all cash transaction. The acquisition will be Financing via existing credit lines and new debt instruments. Mark Banfield, CEO of 1E, will join TeamViewer as CCO after closing. The transaction is subject to approval by regulatory board / committee. The transaction is expected to complete in early 2025. Arma Partners LLP acted as financial advisor for 1E Ltd. Ankündigung • Dec 03
TeamViewer Introduces Smart Service Solution TeamViewer introduced TeamViewer Smart Service. Designed for after-sales support, this solution helps manufacturers of machinery and equipment (OEMs) efficiently troubleshoot issues at customer sites. By unifying software and hardware support in one solution, Smart Service enables manufacturers to minimize downtime, address workforce challenges, and streamline complex operations across IT and OT environments. TeamViewer Smart Service offers OEMs in various sectors, including industrial manufacturing, agriculture, healthcare, and professional electronics, a comprehensive toolkit to support the detection, reporting, and immediate resolution of machine issues. Leveraging industry-proven augmented reality (AR) for expert-guided problem resolution, TeamViewer Smart Service enables swift handling of physical defects through remote assistance, while remote machine access resolves software issues — all secured with industry-grade security. In addition to these capabilities, Smart Service goes beyond simple screen sharing. Features like port forwarding and VPN extension enable seamless and secure connectivity, even for complex OT environments, ensuring efficient and reliable support for high-stakes operational needs. To facilitate seamless communication during remote assistance calls, TeamViewer Smart Service includes live captions of language with optional real-time translation capabilities. This feature enables global collaboration by reducing language barriers and enhancing communication, even in noisy environments. Additionally, these captions can be transcribed and saved automatically, creating detailed records of troubleshooting sessions. This built-in documentation capability helps OEMs maintain a comprehensive knowledge base, accelerating issue resolution by allowing teams to reference past solutions. By integrating these tools, Smart Service supports end-to-end troubleshooting, equipping on-site technicians with real-time expert guidance while enhancing workforce training and operational efficiency. As industries increasingly rely on complex, high-tech, and individualized equipment, this level of support becomes essential. Beyond improving response times and reducing costs, TeamViewer Smart Service also enables manufacturers to lower their carbon footprint by reducing the need for travel to service and maintain equipment. In light of stricter ESG reporting requirements, TeamViewer's solution meets both operational and environmental goals by minimizing travel while offering comprehensive support for IT and OT environments. Ankündigung • May 09
TeamViewer SE Reiterates Revenue Guidance for the Full Year 2024 TeamViewer SE reiterated revenue guidance for the full year 2024. The company is firmly on track to deliver on its guidance for fiscal year 2024. The company reiterates its revenue outlook of EUR 660 million to EUR 685 million based on an average FX rate of 2023. Ankündigung • Jul 14
TeamViewer SE Announces Management Changes TeamViewer SE, appointed Mei Dent as Chief Product and Technology Officer, starting 31 August 2023. She will join the management board of TeamViewer SE alongside CEO Oliver Steil, CFO Michael Wilkens and CCO Peter Turner. Mei will drive the company’s product vision and overall innovation strategy and will head TeamViewer’s global product management, solution delivery and R&D teams including its software development hubs in Germany, Austria, Greece and Portugal. With this newly created role that anchors all technology responsibilities in the management board, TeamViewer underlines the strategic importance of product development and innovation for the company. Mei Dent has an excellent track record as a technology executive in the software and IT industry. She started her career as a software developer at IBM and spent nearly 25 years in various product and engineering related leadership roles at Canadian software giant OpenText. As VP R&D at OpenText, she successfully pioneered the first multi-tenant SaaS product for the company and therefore developed a key element of OpenText’s cloud offering. As part of the senior leadership team of the company’s software development organization, she was also responsible for global engineering practices and processes for security, performance, user experience, as well as reusable and shared services. In her most recent role as CTO at customer communications management and engagement software provider Doxim, Mei led the entire technology organization and scaled it to support the company’s growth. She was responsible for the full lifecycle of Doxim’s platform development as well as product integration in the context of Doxim’s acquisitions. Mei holds a Master in Computer Science from the Western University in Ontario. She will be based in Goppingen, Germany. Dr. Mike Eissele, TeamViewer’s current CTO, and Dr. Hendrik Witt, TeamViewer’s current CPO will leave the company at the end of 2023 after a transition phase and a comprehensive handover to Mei. Beyond that, both remain available with their extensive knowledge to support the company further as needed. Mike leaves TeamViewer after more than 14 years and numerous successful product launches and releases as well as pioneering the use of Augmented Reality software at TeamViewer. Under his leadership the company built dedicated software development hubs outside of Germany to become more flexible in R&D. Hendrik joined TeamViewer three years ago with the acquisition of Augmented Reality software specialist Ubimax. The founder and former CEO of Ubimax will leave TeamViewer as planned after a very successful journey with the company and a complete integration of Ubimax’s product offering “Frontline” into TeamViewer’s solution portfolio as well as the recent go live of TeamViewer Remote, the company’s upgraded remote access and support solution for SMB customers and non-commercial users. Ankündigung • Dec 08
TeamViewer AG to Report Q4, 2022 Results on Feb 07, 2023 TeamViewer AG announced that they will report Q4, 2022 results at 12:00 PM, Central European Standard Time on Feb 07, 2023 
