Tillkännagivande • May 07
Sinch AB (publ) to Report Q3, 2026 Results on Nov 05, 2026 Sinch AB (publ) announced that they will report Q3, 2026 results on Nov 05, 2026 Tillkännagivande • Apr 16
Sinch AB Appoints Jonathan Bean as Executive Vice President, EMEA & Global Partnerships Sinch AB announced the appointment of Jonathan Bean as Executive Vice President, EMEA & Global Partnerships. Jonathan Bean transitions from his role as Chief Marketing Officer, which he has held since 2019, and will lead Sinch's EMEA business and global partner ecosystem. Prior to his new role, Bean served as Chief Marketing Officer at Sinch, where he played a key role in building the company's global marketing, growth, and partner organisation. Before joining Sinch, he was Chief Revenue Officer at Mynewsdesk. Earlier in his career, he held senior sales leadership roles at Cision. Bean holds an MBA from Henley Business School and a degree in Communications from the University of Leeds. As part of this leadership transition, Nicklas Molin will leave Sinch at the end of April. Sinch has initiated the search for a new Chief Marketing Officer. Tillkännagivande • Mar 10
Sinch AB Announces Voice Relay Capability Sinch AB (publ) announced at Enterprise Connect new innovations across its Enterprise Voice platform, including Voice Relay, a new capability that enables developers to connect text-based AI agents directly to live phone calls. The announcement introduces Voice Relay in early access release, alongside AI-ready voice infrastructure, enhanced branded calling protection and expanded global network capabilities designed to help enterprises build secure, scalable customer conversations. Sinch provides the communications infrastructure that enables enterprises to bring AI-powered conversations to the global telephone network. Voice Relay allows developers to connect AI agents to the global telephone network quickly and reliably, helping them automate routine calls, reduce wait times and resolve issues faster without having to build and manage complex voice infrastructure themselves. Leveraging AI for voice interactions has historically required the management of complex audio streaming infrastructure, speech recognition services, text-to-speech systems and latency optimization. Voice Relay simplifies this process by allowing developers to connect AI agents built on large language models directly to live voice calls. With Voice Relay, Sinch manages the real-time conversational loop during a call, including speech recognition, voice synthesis and interruption handling. Developers can integrate AI agents with Sinch's global voice network using a simple interface while Sinch handles the underlying complexity of real-time voice interactions. Voice Relay provides the infrastructure that connects those agents to the global voice network, delivering the real-time media, reliability and control required to run AI-powered voice interactions in production. Tillkännagivande • Feb 18
Sinch AB (publ) to Report Fiscal Year 2025 Final Results on Apr 23, 2026 Sinch AB (publ) announced that they will report fiscal year 2025 final results at 9:00 AM, Central European Standard Time on Apr 23, 2026 Tillkännagivande • Jan 26
Sinch AB (publ), Annual General Meeting, May 21, 2026 Sinch AB (publ), Annual General Meeting, May 21, 2026. Tillkännagivande • Dec 16
Sinch AB (publ) Announces Executive Changes Sinch AB (publ) on December 15, 2025 announced the appointment of Lindy Puttkammer as its new Chief Human Resources Officer (CHRO), reporting to CEO Laurinda Pang, effective January 1, 2026. Since joining Sinch in 2024, Puttkammer has served as Head of HR Americas and, most recently, also led the company's global Compensation and Benefits function. Prior to Sinch, she spent more than a decade at Lumen Technologies, where she held several senior leadership roles including Vice President of Talent Acquisition and Vice President of Human Resources. She holds a Master of Education (M.Ed.) with a specialization in HR Studies from Colorado State University. The appointment follows the announcement that the current CHRO, Christina Raaschou, will be leaving Sinch to take on a new professional challenge. She will remain in her role until the end of February 2026 to ensure a smooth handover. Tillkännagivande • Sep 10
Sinch AB (Publ) Announces Chief Product Officer Changes Sinch AB (publ) announced the appointment of Daniel Morris as its new Chief Product Officer. He succeeds Robert Gerstmann, Sinch co-founder and Chief Evangelist, who has served in the role on an interim basis. Daniel Morris joined Sinch in 2021 through the acquisition of Pathwire and has since played a pivotal role in shaping the company's Email and Applications businesses, as well as its overall product strategy. With more than 20 years of senior product leadership experience at Sinch, Pathwire, Rackspace, and IBM, he brings extensive expertise and a deep understanding of Sinch's market and technology. Tillkännagivande • Jul 02
Sinch AB (publ)(OM:SINCH) dropped from OMX Stockholm 30 Index Sinch AB (publ) has been dropped from the OMX OMX Stockholm 30 Index Tillkännagivande • Jun 04
Sinch Unveils Mailgun Inspect Sinch (Sinch AB (publ) announced the launch of Mailgun Inspect, a powerful new API-first solution that empowers Martech and Enterprise platforms to embed robust email testing and quality assurance tools directly into their products as a white-label offering. For global Martech platforms, Mailgun Inspect offers a powerful, white-label-ready solution that can be deeply embedded into their own products, enabling them to deliver robust email testing capabilities under their own brand, at global scale. For enterprise teams, it provides an intuitive, high-performance toolset to catch rendering issues, ensure accessibility, and optimize inbox experiences, all backed by Mailgun's reliability, performance, and developer-first design. Built for integration, scale, and performance, Mailgun Inspect brings the trusted capabilities of Sinch Email on Acid into Mailgun's infrastructure, delivering enterprise-grade reliability with developer-first experience. Mailgun Inspect offers advanced features including: Over 100+ client rendering previews, including dark mode and mobile clients; Accessibility testing aligned with WCAG 2.2 and EAA standards; Content validation (image and link checks) helping detect issues before impacting customer experience; White-label APIs and sub user management; Usage-based pricing-eliminating restrictive user-seat models. The launch comes ahead of the European Accessibility Act (EAA), which takes effect in June of 2025, setting new standards for inclusive digital communication. Mailgun Inspect helps organizations meet these requirements by offering integrated accessibility testing and actionable guidance to create compliance-ready workflows. Tillkännagivande • May 22
Sinch AB (Publ) Elects Kristina Willgård as A New Member of the Board of Directors Sinch AB (publ) in its Annual General Meeting held on May 22, 2025 approved to elect Kristina Willgård as a new member of the board of directors. Tillkännagivande • Apr 18
Sinch AB (publ), Annual General Meeting, May 22, 2025 Sinch AB (publ), Annual General Meeting, May 22, 2025, at 10:00 W. Europe Standard Time. Location: at sinchs offices, at lindhagensgatan 112, stockholm Sweden Tillkännagivande • Mar 28
Sinch Announces Management Changes Sinch AB (publ), announced that Chief Product Officer Sean O'Neal will leave Sinch to take up the position as CEO of a company in a different industry. Sean O'Neal originally joined Sinch as President of the SMB Business Unit, and took on the role as CPO as Sinch established its new operating model in early 2024. The company has initiated a process to recruit his successor. During the interim, Robert Gerstmann, Sinch co-founder and Chief Evangelist, will lead the product organization. Tillkännagivande • Jan 03
Sinch AB (publ) to Report Fiscal Year 2024 Final Results on Apr 23, 2025 Sinch AB (publ) announced that they will report fiscal year 2024 final results on Apr 23, 2025 Tillkännagivande • Nov 11
Sinch AB (publ) Appoints David Ruggiero as Senior Vice President of Sales for the North America Region Sinch AB (publ) announced the appointment of David Ruggiero as Senior Vice President of Sales for the North America region. A highly experienced executive with over 25 years of expertise in sales leadership across Enterprise, Mid Markets and SMB, David will lead Sinch's sales strategy in the North American team, driving expansion across the region and reinforcing Sinch's commitment to delivering exceptional customer experiences. David joins Sinch with a strong background in strategic planning, operational excellence, and sales process development. Known for leading high performing sales organizations, David has extensive experience leading go-to-market (GTM) transformations across diverse industries and a proven ability to build world-class sales teams. Prior to joining Sinch, David held executive leadership roles at notable companies, including Zoom, Microsoft, Outreach, Cisco, Avaya, and Qwest, where he successfully grew revenue, optimized operations, and led transformative sales initiatives. Based out of Dallas, TX, David will oversee Sinch's sales operations in the North American region, focusing on accelerating growth, expanding market reach, and building strong, long-term relationships with Sinch's strong customer base. In this new role, David will focus on refining and executing Sinch's sales strategy for the North America team, leveraging the company's innovative solutions to meet the evolving needs of businesses across the region. As Sinch continues to scale its solutions across messaging, voice, video, and customer engagement, David Ruggiero's appointment underscores Sinch's commitment to serving enterprises, brands, and mobile operators in the North American market with innovative, reliable, and secure communication solutions. Tillkännagivande • Oct 15
Sinch Enables the Transformation of Emergency Communications Sinch announced that it is paving the way for the transformation of emergency communications with its advanced Next Generation 911 (NG911) technology. By integrating a wide range of multimedia options — such as voice calls, real-time text (RTT), internet of things (IoT) data and video — Sinch enhances accessibility and ensures more reliable and comprehensive communication than voice-only 911 services. These NG911 innovations ensure first-responders receive mission-critical, real-time data, improving response times and public safety. Sinch plays a leading role in NG911 services across the United States, transforming emergency communication infrastructure and delivering over 40% of the NG911 traffic in markets where it's available. Sinch's advanced NG911 technology is built on its public-safety-grade nationwide 911 network, processing 4+ million 911 calls each month and reaches 5,000+ public safety answering points (PSAPs) in the United States, Canada, Puerto Rico, and the U.S. Virgin Islands. Emergency call centers (ECCs) upgraded to accept NG911 features receive comprehensive, real-time information that enhances public safety and response efforts. One of the key features of Sinch's NG911 platform is its ability to deliver precise, real-time location data to emergency responders. The inclusion of multimedia data — such as live video feeds, medical records or building floor plans — further enriches the information available to emergency responders, giving them a more comprehensive understanding of situations before they arrive on site. This combination of multimedia capabilities and precise location makes Sinch's NG911 infrastructure a critical tool for modernizing and improving the overall effectiveness of emergency services. Functionality like RTT enables instant text-based communication for individuals with hearing or speech impairments, ensuring equitable access to emergency services. Sinch's geo-redundant infrastructure safeguards data security, reliability, and compliance with FCC and DHS regulations, supporting seamless integration with older systems, without disrupting existing services. Collaboration with mobile network operators (MNOs) and NG partners has been crucial in expanding the reach and efficacy of Sinch's NG911 services, facilitating widespread adoption and integration of advanced communication technologies across networks. Deployments of Sinch NG911 technology, including the first statewide NG i3 location services implementation in Massachusetts, and further implementations in West Virginia, and Louisiana, have greatly enhanced location data precision, crucial for faster emergency response. RTT capabilities have similarly improved communication in states like Illinois, Texas, Florida, West Virginia, Louisiana, and Nebraska, underscoring Sinch's role in leading NG911 services across the United States. Sinch plans to continue expanding its NG911 services across more states in the U.S.; exploring opportunities to adapt these technologies for international markets; and advancing the capabilities of NG911 including IoT (internet of things) video and data (like medical information and floor plans), for more comprehensive data and communication features. Tillkännagivande • Oct 08
Sinch AB (publ) Announces Resignation of Roshan Saldanha as CFO Sinch AB (publ) announced that Roshan Saldanha, on his own initiative, has chosen to leave the company for a similar position in a different sector. Roshan has been Sinch's CFO since March 2019 and will continue in his role until his successor takes office, or until March 2025 at the latest. The process to recruit a new CFO will be initiated immediately. Tillkännagivande • Jul 17
Sinch Introduces Sinch AI: Revolutionizing Customer Engagement with Intentional Intelligence Sinch AB (publ) announced the debut of Sinch AI. This capability equips forward-thinking businesses with advanced tools to craft smarter, safer, and more efficient conversational experiences, setting them apart in an increasingly competitive market. In today's fast-paced business environment, the challenges are immense. With customer expectations reaching new heights and market conditions constantly evolving, maintaining customer loyalty remains critical, yet harder than ever. Exceptional conversational experiences are a reliable key differentiator, allowing businesses to distinguish themselves and rise above the competition. Recent advancements in AI have significantly enhanced these interactions, making them not only more impactful and valuable but also impossible to ignore. The Company's mission is to enable the Company's customers to create impactful conversational experiences that transform interactions from mere engagement to genuine delight. Seamlessly integrated throughout the Sinch Customer Communications Cloud, Sinch AI delivers intelligent solutions across all major business functions. Sinch AI accelerates marketing and support teams with generative writing tools and sophisticated bots throughout the Company's suite of applications. For developers and product managers, Sinch AI provides smarter building blocks that detect conversational nuances like sentiment and intention via the Company's robust API platform. Additionally, within the Company's Super Network, Sinch AI proactively filters out fraud, enabling operators to connect with confidence. The AI the Company creates is purpose-driven, designed to help people work faster, solve important problems, and integrate reliably. By speeding up their work, helping spot and reduce fraud, and enhancing message understanding, the Company ensures customers can achieve more with Sinch AI. Sinch's commitment to intentionally applied AI is evident in its customer success stories, such as the recent collaboration with Moet Ik Naar De Dokter (MINDD) in the Netherlands. By utilizing Sinch AI, MINDD transformed patient triage, making the process faster, prioritizing patient safety, and addressing biases to ensure effective and equitable navigation for all users. Tillkännagivande • Jun 20
Johan Stuart Is Leaving Sinch AB (Publ)'s Board of Directors Sinch AB (publ) announced that Johan Stuart is leaving the board of directors for personal reasons. The process of finding a successor will now be initiated. Johan Stuart has been a member of Sinch's board of directors since 2015. Tillkännagivande • May 17
Sinch AB (publ) Elects Mattias Stenberg and Lena Almefelt as Members of the Board of Directors Sinch AB (publ) resolved to elect Mattias Stenberg and Lena Almefelt as new members of the board of directors, at its annual general meeting held on 16 May 2024. Tillkännagivande • Mar 27
Sinch Appoints Ilse van der Haar as Chief Legal Officer, Effective April 1, 2024 Sinch AB (publ) announced that it has appointed Ilse van der Haar as Chief Legal Officer and member of the Sinch Global Leadership Team. Ilse brings a broad experience and a proven track record of success from some 20 years of experience in senior legal positions with focus on compliance and regulatory affairs. She joined Sinch in 2022 as VP Privacy and Regulatory and her previous experience includes positions with PostNord and Tele2. Ilse van der Haar will take up the new position on 1 April 2024. Following this appointment, Sinch's leadership team will consist of: Laurinda Pang, CEO; Brett Scorza, Chief Technology Officer; Christina Raaschou, Chief Human Resources Officer; Cristina David, Chief Information Officer; Ilse van der Haar, Chief Legal Officer; Jonathan Bean, Chief Marketing Officer; Julia Fraser, EVP Americas; Nicklas Molin, EVP EMEA; Roshan Saldanha, Chief Financial Officer; Sean O'Neal, Chief Product Officer; Sibito Morley, Chief Data and Transformation Officer; Thomas Heath, Chief Strategy Officer; Wendy Johnstone, EVP APAC. Tillkännagivande • Feb 22
Sinch AB (Publ) Appoints Wendy Johnstone as Executive Vice President Apac, Effective February 23, 2024 Sinch AB (publ) announced that it has appointed Wendy Johnstone as Executive Vice President APAC and member of the Sinch Global Leadership Team. Wendy brings a broad experience and a proven track record of success from over 25 years in the technology and SaaS sectors across EMEA and APAC. She joins Sinch from Zendesk where she had the position as Senior Vice President Asia Pacific and Japan. Wendy Johnstone will succeed Damien Tabor who has had this position on an interim basis and will continue as Sinch APAC’s Chief Financial Officer. Wendy is based in Singapore and her first day at Sinch will be February 23. Tillkännagivande • Feb 11
Sinch AB (publ) to Report Fiscal Year 2023 Results on Apr 22, 2024 Sinch AB (publ) announced that they will report fiscal year 2023 results at 9:00 AM, Central European Standard Time on Apr 22, 2024 Tillkännagivande • Oct 28
Sinch AB (publ) to Report Q4, 2023 Results on Feb 15, 2024 Sinch AB (publ) announced that they will report Q4, 2023 results on Feb 15, 2024 Tillkännagivande • Oct 26
Sinch Expands the Mailgun Product Suite with Mailgun Optimize and Mailgun Validate to Transform Email Deliverability Sinch (Sinch AB (publ) announced that Mailgun Optimize, the first deliverability solution built on an email sending platform, and Mailgun Validate, the fastest and most accurate address verification solution, are now part of the Sinch Mailgun product suite. Mailgun is an industry leader in email delivery, with over 400 billion emails sent every year for the world's biggest brands and technology providers. The expanded product suite improves every part of the email management lifecycle, all through one integrated platform and global Super Network, versus relying on piecemeal third-party solutions that lack insights at scale. Email deliverability is extremely complex and poised to become even more difficult with upcoming policy changes from major inbox service providers. Following a dramatic increase in email volume that started in 2020, Google and Yahoo! will implement increased identity validation and other spam-prevention requirements for high-volume senders, matching established best practices such as DMARC, SPF and DKIM. Reaching users will be hard than ever, making sender reputation and strong deliverability practices the keys to successfully driving ROI. Mailgun Optimize and Mailgun Validate work seamlessly with Mailgun Send to bridge the complexities of delivery and deliverability, ensuring emails are reliably sent and landing in the primary inbox. A 2023 Forrester Consulting Total Economic Impact™? Study found that for a composite organization of customers interviewed, the three-year incremental impact of using Mailgun for sending and deliverability was $627,000 due to 20.6 million additional emails being delivered and opened. Mailgun found that deliverability customers have a 97.4% average delivery rate, significantly outperforming the industry average of 84.8%, withounce rates dropping to just 0.42% and open rates increasing by upwards of 21%. introducing the Mailgun Product Suite: Mailgun Optimize, formerly known as InboxReady, maximizes inbox placement by helping customers build and maintain their sender reputation while avoiding disruptions like blocklisting with advanced monitoring, reporting, and visualization. While Optimize is email service provider (ESP) agnostic and can be used on any platform to get actionable deliverability insights, leveraging it as part of the full Mailgun solution unlocks added benefits such as: Automatically integrated Microsoft SNDS IP data; Real-time bounce classification; Simplified inbox placement testing; Expanded spam trap monitoring; Mailgun Validate verifies email addresses on demand to ensure customers are protecting their reputation by sending to the cleanest list possible. Validate uses real-world send data, rather than broken SMTP handshakes, combined with an proprietary process for more reliable results. This multilayer verification approach includes MX record validation, grammar and typo checks, domain analysis and more. Mailgun Send empowers businesses to send, receive and track emails effortlessly. Built by developers for developers for developers for developers, Send makes integrating a world-class cloud sending infrastructure easy through RESTful email APIs, maintained SDKs and global compliance policies. With 99.99% server uptime and 24/7/365 support, even the enterprises can build impactful customer experiences on their terms. Tillkännagivande • Sep 12
Sinch Announces Its Global Launch of Sms for Zoho Desk, Which Extends Sinch Messagemedia's, Two-Way SMS Capabilities Sinch announced its global launch of SMS for Zoho Desk, which extends Sinch MessageMedia's industry-leading, two-way SMS capabilities. Deepening existing, highly-rated integrations with the Zoho Suite — SMS for Zoho Desk by Sinch MessageMedia enables customer service teams to easily manage and quickly address customer inquiries from a centralized platform, cutting down on response times and improving customer satisfaction. Customer service interactions can make or break customer relationships or a brand's reputation, with direct impacts to companies' bottom lines. Research from Sinch MessageMedia finds that customers are 82% more likely to have a favorable impression of a brand simply by being able to engage in two-way conversations. SMS for Zoho Desk by Sinch MessageMedia empowers businesses to take their customer support to the next level. Seamless, one-to-one conversational messaging directly within Zoho Desk eliminates the need for support teams to juggle multiple platforms, and instant, automated responses free agents up to focus on more complicated customer queries. The result: reduced strain on staff and faster ticket times. Tillkännagivande • Jun 06
Sinch AB (Publ) Announces Executive Changes Sinch AB (publ), which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud announced that it has appointed Sylvan "Sibito" H Morley III, as Chief Data and Transformation Officer. Sibito Morley has broad industrial experience from senior roles at companies across technology, manufacturing, healthcare, and aviation. In each of these roles, he has focused on the use of technology and data to better leverage existing assets and achieve identified strategic outcomes. He joins Sinch from a recent position as SVP and Chief Data Officer at Lumen Technology. Mr. Morley will join Sinch on 6 June 2023. Julie Rassat, Chief Integration & Transformation Officer, will report to Mr. Morley upon his arrival. Following this announcement, Sinch's leadership team will consist of: Laurinda Pang, CEO, Brett Scorza, President Voice, Christina Raaschou, Chief Human Resources Officer,Cristina David, Chief Information Officer, Jonathan Bean, Chief Marketing Officer, Josh Odom, President, CPaaS, Nicklas Molin, EVP International, Petter Bengtsson, EVP North AmericaRoshan Saldanha, Chief Financial Officer, Sean O'Neal, President SMB, Sibito Morley, Chief Data and Transformation Officer and Thomas Heath, Chief Strategy Officer. Tillkännagivande • Jan 13
Swedbank Robur Fonder AB acquired an unknown minority stake in Sinch AB (publ). Swedbank Robur Fonder AB acquired an unknown minority stake in Sinch AB (publ) on December 31, 2022.
Swedbank Robur Fonder AB completed the acquisition of an unknown minority stake in Sinch AB (publ) on December 31, 2022. Tillkännagivande • Sep 24
Sinch AB (publ) (OM:SINCH) entered into a definitive agreement to acquire MessengerPeople GmbH for €48 million. Sinch AB (publ) (OM:SINCH) entered into a definitive agreement to acquire MessengerPeople GmbH for €48 million on September 22, 2021. Sinch will pay a total enterprise value of €48 million, with a total cash consideration of €33.6 million and €14.4 million paid in the form of new shares in Sinch. The transaction will be financed with a combination of new Sinch shares and Sinch’s available cash at hand and is expected to close in the fourth quarter 2021.