ServiceNow Management
Management criteria checks 3/4
ServiceNow's CEO is Bill McDermott, appointed in Nov 2019, has a tenure of 5.42 years. total yearly compensation is $37.56M, comprised of 3.6% salary and 96.4% bonuses, including company stock and options. directly owns 0.006% of the company’s shares, worth $9.03M. The average tenure of the management team and the board of directors is 4.8 years and 8.5 years respectively.
Key information
Bill McDermott
Chief executive officer
US$37.6m
Total compensation
| CEO salary percentage | 3.6% |
| CEO tenure | 5.4yrs |
| CEO ownership | 0.006% |
| Management average tenure | 4.8yrs |
| Board average tenure | 8.5yrs |
Recent management updates
Recent updates
Agentic AI And A Subscription Model Will Transform Operations
Apr 08 Adoption of hybrid pricing and AI integration may disrupt subscription growth and increase short-term costs, affecting profitability.AI Powered Pro Plus And RaptorDB Unification Will Shape Industry
Apr 08 AI-powered offerings and consumption-based pricing models are expected to significantly boost ServiceNow's revenue and earnings through increased customer spending.ServiceNow: Great Company, But Stock Acts Like A Levered QQQ
Mar 16ServiceNow: Fundamentals Are Playing Catch Up
Mar 05ServiceNow's (NYSE:NOW) Soft Earnings Don't Show The Whole Picture
Feb 10
ServiceNow: The Start Of A Deeper Correction (Rating Downgrade)
Jan 31Why ServiceNow's Promising AI Future Doesn't Justify A Buy Right Now (Rating Downgrade)
Jan 21ServiceNow: Exercise Caution As The 2021 Tech Bubble Is Back
Dec 26Returns On Capital Are Showing Encouraging Signs At ServiceNow (NYSE:NOW)
Dec 23Is ServiceNow, Inc. (NYSE:NOW) Worth US$1.1k Based On Its Intrinsic Value?
Dec 09ServiceNow: High Price For High Quality, But Not A Great Investment In An Expensive Market (Rating Upgrade)
Nov 23ServiceNow, Inc.'s (NYSE:NOW) Price Is Out Of Tune With Revenues
Nov 22ServiceNow, Inc. Just Beat Earnings Expectations: Here's What Analysts Think Will Happen Next
Oct 26ServiceNow: Q3, Broaden Now Platform With AI Capabilities
Oct 24ServiceNow: Sell On Weakening Growth And Huge Valuation
Sep 26ServiceNow (NYSE:NOW) Could Easily Take On More Debt
Sep 04ServiceNow: GenAI Business Doubles QoQ, Bolstering Growth Prospects
Aug 26Results: ServiceNow, Inc. Exceeded Expectations And The Consensus Has Updated Its Estimates
Jul 27ServiceNow Q2 Earnings: Even Now It Makes Sense To Buy, On Its Path To Megacap
Jul 25ServiceNow's Integrated Business Model Is A Moat
Jul 09ServiceNow, Inc.'s (NYSE:NOW) Price In Tune With Revenues
Jul 04ServiceNow: Winning The AI Opportunity, Dodging Deal Scrutiny
Jun 30Returns At ServiceNow (NYSE:NOW) Are On The Way Up
Jun 23Calculating The Fair Value Of ServiceNow, Inc. (NYSE:NOW)
Jun 12Should You Think About Buying ServiceNow, Inc. (NYSE:NOW) Now?
Jun 01Uncovering The Value Proposition Of ServiceNow: A Compelling Case For Investment
May 30ServiceNow: Results Aren't Impressive Enough To Justify Valuation (Rating Downgrade)
May 23ServiceNow Is A Generative AI Winner And Compounder
May 13ServiceNow, Inc. Beat Analyst Estimates: See What The Consensus Is Forecasting For This Year
Apr 26ServiceNow Q1 Earnings Preview: Solid Fundamentals, But Stock Is Likely Capped
Apr 22ServiceNow: One Of Our Top Picks For The Coming Decade
Apr 13ServiceNow: Leading In Enterprise AI, But Watch The Premium Valuation
Mar 20ServiceNow: Successfully Absorbing Global Digital Transformation
Mar 06CEO Compensation Analysis
| Date | Total Compensation | Salary | Company Earnings |
|---|---|---|---|
| Dec 31 2024 | US$38m | US$1m | US$1b |
| Sep 30 2024 | n/a | n/a | US$1b |
| Jun 30 2024 | n/a | n/a | US$1b |
| Mar 31 2024 | n/a | n/a | US$2b |
| Dec 31 2023 | US$38m | US$1m | US$2b |
| Sep 30 2023 | n/a | n/a | US$2b |
| Jun 30 2023 | n/a | n/a | US$1b |
| Mar 31 2023 | n/a | n/a | US$400m |
| Dec 31 2022 | US$39m | US$1m | US$325m |
| Sep 30 2022 | n/a | n/a | US$201m |
| Jun 30 2022 | n/a | n/a | US$184m |
| Mar 31 2022 | n/a | n/a | US$223m |
| Dec 31 2021 | US$166m | US$1m | US$230m |
| Sep 30 2021 | n/a | n/a | US$221m |
| Jun 30 2021 | n/a | n/a | US$171m |
| Mar 31 2021 | n/a | n/a | US$153m |
| Dec 31 2020 | US$25m | US$1m | US$119m |
| Sep 30 2020 | n/a | n/a | US$701m |
| Jun 30 2020 | n/a | n/a | US$728m |
| Mar 31 2020 | n/a | n/a | US$676m |
| Dec 31 2019 | US$43m | US$129k | US$627m |
Compensation vs Market: Bill's total compensation ($USD37.56M) is above average for companies of similar size in the US market ($USD14.30M).
Compensation vs Earnings: Bill's compensation has been consistent with company performance over the past year.
CEO
Bill McDermott (62 yo)
5.4yrs
Tenure
US$37,558,118
Compensation
Mr. William R. McDermott, also known as Bill, has been Chairman of ServiceNow, Inc. since October 2022. He serves as Independent Director at Zoom Communications Inc. (formerly known as Zoom Video Communica...
Leadership Team
| Name | Position | Tenure | Compensation | Ownership |
|---|---|---|---|---|
| Chairman & CEO | 5.4yrs | US$37.56m | 0.0056% $ 9.0m | |
| President & CFO | 5.3yrs | US$16.25m | 0.0054% $ 8.7m | |
| President | less than a year | US$32.26m | 0.0011% $ 1.8m | |
| Founder & Director | no data | US$364.49k | 0.076% $ 123.5m | |
| Chief People & AI Enablement Officer | 3.8yrs | US$10.85m | 0.0015% $ 2.4m | |
| President of Global Customer & Field Operations | 4.8yrs | US$20.16m | 0.0025% $ 4.1m | |
| Senior VP | 3.4yrs | no data | 0.0021% $ 3.5m | |
| CTO & EVP of Dev Ops | no data | no data | no data | |
| Head of Investor Relations | 5.3yrs | no data | no data | |
| General Counsel & Secretary | 6.4yrs | US$13.55m | 0% $ 0 | |
| Senior VP of Legal and Chief Ethics & Compliance Officer | no data | no data | no data | |
| Chief Marketing Officer | less than a year | no data | no data |
4.8yrs
Average Tenure
55yo
Average Age
Experienced Management: NOW's management team is considered experienced (4.8 years average tenure).
Board Members
| Name | Position | Tenure | Compensation | Ownership |
|---|---|---|---|---|
| Chairman & CEO | 5.4yrs | US$37.56m | 0.0056% $ 9.0m | |
| Founder & Director | 20.8yrs | US$364.49k | 0.076% $ 123.5m | |
| Independent Director | 14.2yrs | US$399.27k | 0.020% $ 31.9m | |
| Lead Independent Director | 10.8yrs | US$439.71k | 0.0014% $ 2.3m | |
| Independent Director | 8.5yrs | US$399.49k | 0.0017% $ 2.8m | |
| Independent Director | 10.8yrs | US$399.49k | 0.0051% $ 8.3m | |
| Independent Director | 6.1yrs | US$429.49k | 0.00065% $ 1.1m | |
| Independent Director | 8.5yrs | US$394.49k | 0.0047% $ 7.6m | |
| Independent Director | 4.5yrs | US$374.49k | 0.00029% $ 471.6k | |
| Independent Director | 3.8yrs | US$379.49k | 0.00043% $ 699.3k | |
| Independent Director | 2yrs | US$374.49k | 0.00029% $ 471.6k |
8.5yrs
Average Tenure
61.5yo
Average Age
Experienced Board: NOW's board of directors are considered experienced (8.5 years average tenure).
Company Analysis and Financial Data Status
| Data | Last Updated (UTC time) |
|---|---|
| Company Analysis | 2025/04/13 21:21 |
| End of Day Share Price | 2025/04/11 00:00 |
| Earnings | 2024/12/31 |
| Annual Earnings | 2024/12/31 |
Data Sources
The data used in our company analysis is from S&P Global Market Intelligence LLC. The following data is used in our analysis model to generate this report. Data is normalised which can introduce a delay from the source being available.
| Package | Data | Timeframe | Example US Source * |
|---|---|---|---|
| Company Financials | 10 years |
| |
| Analyst Consensus Estimates | +3 years |
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| Market Prices | 30 years |
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| Ownership | 10 years |
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| Management | 10 years |
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| Key Developments | 10 years |
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* Example for US securities, for non-US equivalent regulatory forms and sources are used.
Unless specified all financial data is based on a yearly period but updated quarterly. This is known as Trailing Twelve Month (TTM) or Last Twelve Month (LTM) Data. Learn more.
Analysis Model and Snowflake
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Industry and Sector Metrics
Our industry and section metrics are calculated every 6 hours by Simply Wall St, details of our process are available on Github.
Analyst Sources
ServiceNow, Inc. is covered by 69 analysts. 42 of those analysts submitted the estimates of revenue or earnings used as inputs to our report. Analysts submissions are updated throughout the day.
| Analyst | Institution |
|---|---|
| Adam Shepherd | Arete Research Services LLP |
| Joseph Bonner | Argus Research Company |
| Dimitri Kallianiotis | Atlantic Equities LLP |