ServiceNow Management

Management criteria checks 3/4

ServiceNow's CEO is Bill McDermott, appointed in Nov 2019, has a tenure of 5.25 years. total yearly compensation is $37.61M, comprised of 3.5% salary and 96.5% bonuses, including company stock and options. directly owns 0.004% of the company’s shares, worth $7.55M. The average tenure of the management team and the board of directors is 4.6 years and 7.1 years respectively.

Key information

Bill McDermott

Chief executive officer

US$37.6m

Total compensation

CEO salary percentage3.5%
CEO tenure5.3yrs
CEO ownership0.004%
Management average tenure4.6yrs
Board average tenure7.1yrs

Recent management updates

Recent updates

ServiceNow: The Start Of A Deeper Correction (Rating Downgrade)

Jan 31

Why ServiceNow's Promising AI Future Doesn't Justify A Buy Right Now (Rating Downgrade)

Jan 21

ServiceNow: Exercise Caution As The 2021 Tech Bubble Is Back

Dec 26

Returns On Capital Are Showing Encouraging Signs At ServiceNow (NYSE:NOW)

Dec 23
Returns On Capital Are Showing Encouraging Signs At ServiceNow (NYSE:NOW)

Is ServiceNow, Inc. (NYSE:NOW) Worth US$1.1k Based On Its Intrinsic Value?

Dec 09
Is ServiceNow, Inc. (NYSE:NOW) Worth US$1.1k Based On Its Intrinsic Value?

ServiceNow: High Price For High Quality, But Not A Great Investment In An Expensive Market (Rating Upgrade)

Nov 23

ServiceNow, Inc.'s (NYSE:NOW) Price Is Out Of Tune With Revenues

Nov 22
ServiceNow, Inc.'s (NYSE:NOW) Price Is Out Of Tune With Revenues

ServiceNow, Inc. Just Beat Earnings Expectations: Here's What Analysts Think Will Happen Next

Oct 26
ServiceNow, Inc. Just Beat Earnings Expectations: Here's What Analysts Think Will Happen Next

ServiceNow: Q3, Broaden Now Platform With AI Capabilities

Oct 24

ServiceNow: Sell On Weakening Growth And Huge Valuation

Sep 26

ServiceNow (NYSE:NOW) Could Easily Take On More Debt

Sep 04
ServiceNow (NYSE:NOW) Could Easily Take On More Debt

ServiceNow: GenAI Business Doubles QoQ, Bolstering Growth Prospects

Aug 26

Results: ServiceNow, Inc. Exceeded Expectations And The Consensus Has Updated Its Estimates

Jul 27
Results: ServiceNow, Inc. Exceeded Expectations And The Consensus Has Updated Its Estimates

ServiceNow Q2 Earnings: Even Now It Makes Sense To Buy, On Its Path To Megacap

Jul 25

ServiceNow's Integrated Business Model Is A Moat

Jul 09

ServiceNow, Inc.'s (NYSE:NOW) Price In Tune With Revenues

Jul 04
ServiceNow, Inc.'s (NYSE:NOW) Price In Tune With Revenues

ServiceNow: Winning The AI Opportunity, Dodging Deal Scrutiny

Jun 30

Returns At ServiceNow (NYSE:NOW) Are On The Way Up

Jun 23
Returns At ServiceNow (NYSE:NOW) Are On The Way Up

Calculating The Fair Value Of ServiceNow, Inc. (NYSE:NOW)

Jun 12
Calculating The Fair Value Of ServiceNow, Inc. (NYSE:NOW)

Should You Think About Buying ServiceNow, Inc. (NYSE:NOW) Now?

Jun 01
Should You Think About Buying ServiceNow, Inc. (NYSE:NOW) Now?

Uncovering The Value Proposition Of ServiceNow: A Compelling Case For Investment

May 30

ServiceNow: Results Aren't Impressive Enough To Justify Valuation (Rating Downgrade)

May 23

ServiceNow Is A Generative AI Winner And Compounder

May 13

ServiceNow, Inc. Beat Analyst Estimates: See What The Consensus Is Forecasting For This Year

Apr 26
ServiceNow, Inc. Beat Analyst Estimates: See What The Consensus Is Forecasting For This Year

ServiceNow Q1 Earnings Preview: Solid Fundamentals, But Stock Is Likely Capped

Apr 22

ServiceNow: One Of Our Top Picks For The Coming Decade

Apr 13

ServiceNow (NYSE:NOW) Has A Rock Solid Balance Sheet

Mar 30
ServiceNow (NYSE:NOW) Has A Rock Solid Balance Sheet

ServiceNow: Leading In Enterprise AI, But Watch The Premium Valuation

Mar 20

What You Can Learn From ServiceNow, Inc.'s (NYSE:NOW) P/S

Mar 18
What You Can Learn From ServiceNow, Inc.'s (NYSE:NOW) P/S

ServiceNow, Inc.'s (NYSE:NOW) Intrinsic Value Is Potentially 29% Above Its Share Price

Mar 06
ServiceNow, Inc.'s (NYSE:NOW) Intrinsic Value Is Potentially 29% Above Its Share Price

ServiceNow: Successfully Absorbing Global Digital Transformation

Mar 06

What Is ServiceNow, Inc.'s (NYSE:NOW) Share Price Doing?

Feb 23
What Is ServiceNow, Inc.'s (NYSE:NOW) Share Price Doing?

ServiceNow: The Case For More Upside Even From Here

Feb 02

ServiceNow Q4 Review: Solid Report, But Valuation Is Out Of Step With Reality

Jan 24

ServiceNow: Commercially Interesting, But Dangerous Pitch At 15x EV/Sales

Dec 31

ServiceNow: This Is A True One Of A Kind

Nov 28

CEO Compensation Analysis

How has Bill McDermott's remuneration changed compared to ServiceNow's earnings?
DateTotal CompensationSalaryCompany Earnings
Dec 31 2024n/an/a

US$1b

Sep 30 2024n/an/a

US$1b

Jun 30 2024n/an/a

US$1b

Mar 31 2024n/an/a

US$2b

Dec 31 2023US$38mUS$1m

US$2b

Sep 30 2023n/an/a

US$2b

Jun 30 2023n/an/a

US$1b

Mar 31 2023n/an/a

US$400m

Dec 31 2022US$39mUS$1m

US$325m

Sep 30 2022n/an/a

US$201m

Jun 30 2022n/an/a

US$184m

Mar 31 2022n/an/a

US$223m

Dec 31 2021US$166mUS$1m

US$230m

Sep 30 2021n/an/a

US$221m

Jun 30 2021n/an/a

US$171m

Mar 31 2021n/an/a

US$153m

Dec 31 2020US$25mUS$1m

US$119m

Sep 30 2020n/an/a

US$701m

Jun 30 2020n/an/a

US$728m

Mar 31 2020n/an/a

US$676m

Dec 31 2019US$43mUS$129k

US$627m

Compensation vs Market: Bill's total compensation ($USD37.61M) is above average for companies of similar size in the US market ($USD12.47M).

Compensation vs Earnings: Bill's compensation has been consistent with company performance over the past year.


CEO

Bill McDermott (62 yo)

5.3yrs

Tenure

US$37,606,244

Compensation

Mr. William R. McDermott, also known as Bill, has been Chairman of ServiceNow, Inc. since October 2022. He serves as Independent Director at Zoom Communications Inc. (formerly known as Zoom Video Communica...


Leadership Team

NamePositionTenureCompensationOwnership
William McDermott
Chairman & CEO5.3yrsUS$37.61m0.0036%
$ 7.6m
Frederic Luddy
Founder & Directorno dataUS$364.69k0.076%
$ 158.8m
Gina Mastantuono
Chief Financial Officer5.1yrsUS$14.41m0.0051%
$ 10.5m
Jacqueline Canney
Chief People Officer3.6yrsUS$9.06m0.0015%
$ 3.1m
Paul Smith
Chief Commercial Officer4.6yrsUS$17.92m0.0014%
$ 2.9m
Amit Zavery
Presidentless than a yearno data0.000020%
$ 41.6k
Kevin McBride
Senior VP3.3yrsno data0.0017%
$ 3.5m
Pat Casey
CTO & EVP of Dev Opsno datano datano data
Darren Yip
Head of Investor Relations5.1yrsno datano data
Russell Elmer
General Counsel & Secretary6.3yrsUS$13.55m0.0033%
$ 6.9m
John Castelly
Senior VP of Legal and Chief Ethics & Compliance Officerno datano datano data
Colin Fleming
Chief Marketing Officerless than a yearno datano data

4.6yrs

Average Tenure

55yo

Average Age

Experienced Management: NOW's management team is considered experienced (4.6 years average tenure).


Board Members

NamePositionTenureCompensationOwnership
William McDermott
Chairman & CEO5.3yrsUS$37.61m0.0036%
$ 7.6m
Frederic Luddy
Founder & Director20.7yrsUS$364.69k0.076%
$ 158.8m
Ganesh Lakshminarayanan
MD & GVP of ServiceNow India and SAARC Businessless than a yearno datano data
Jeffrey Miller
Independent Director14yrsUS$432.12k0.021%
$ 43.3m
Susan Bostrom
Lead Independent Director10.6yrsUS$391.91k0.0014%
$ 3.0m
Jonathan Chadwick
Independent Director8.3yrsUS$379.69k0.0017%
$ 3.6m
Anita Sands
Independent Director10.6yrsUS$394.82k0.0051%
$ 10.7m
Teresa Briggs
Independent Director5.9yrsUS$402.19k0.00065%
$ 1.4m
Paul Chamberlain
Independent Director8.3yrsUS$391.34k0.0049%
$ 10.1m
Lawrence Jackson
Independent Director4.3yrsUS$370.51k0.00029%
$ 603.5k
Joseph Quinlan
Independent Director3.6yrsUS$379.69k0.00084%
$ 1.7m
Deborah Black
Independent Director1.8yrsUS$383.26k0.00032%
$ 665.9k

7.1yrs

Average Tenure

61.5yo

Average Age

Experienced Board: NOW's board of directors are considered experienced (7.1 years average tenure).


Company Analysis and Financial Data Status

DataLast Updated (UTC time)
Company Analysis2025/02/05 22:48
End of Day Share Price 2025/02/05 00:00
Earnings2024/12/31
Annual Earnings2024/12/31

Data Sources

The data used in our company analysis is from S&P Global Market Intelligence LLC. The following data is used in our analysis model to generate this report. Data is normalised which can introduce a delay from the source being available.

PackageDataTimeframeExample US Source *
Company Financials10 years
  • Income statement
  • Cash flow statement
  • Balance sheet
Analyst Consensus Estimates+3 years
  • Forecast financials
  • Analyst price targets
Market Prices30 years
  • Stock prices
  • Dividends, Splits and Actions
Ownership10 years
  • Top shareholders
  • Insider trading
Management10 years
  • Leadership team
  • Board of directors
Key Developments10 years
  • Company announcements

* Example for US securities, for non-US equivalent regulatory forms and sources are used.

Unless specified all financial data is based on a yearly period but updated quarterly. This is known as Trailing Twelve Month (TTM) or Last Twelve Month (LTM) Data. Learn more.

Analysis Model and Snowflake

Details of the analysis model used to generate this report is available on our Github page, we also have guides on how to use our reports and tutorials on Youtube.

Learn about the world class team who designed and built the Simply Wall St analysis model.

Industry and Sector Metrics

Our industry and section metrics are calculated every 6 hours by Simply Wall St, details of our process are available on Github.

Analyst Sources

ServiceNow, Inc. is covered by 68 analysts. 40 of those analysts submitted the estimates of revenue or earnings used as inputs to our report. Analysts submissions are updated throughout the day.

AnalystInstitution
Adam ShepherdArete Research Services LLP
Joseph BonnerArgus Research Company
Dimitri KallianiotisAtlantic Equities LLP