TTEC Holdings
Market Cap
US$1.5b
Last Updated
2020/04/04 00:58 UTC
Data Sources
Company Financials +
Executive Summary
TTEC Holdings, Inc., a customer experience technology and services company, focuses on the design, implementation, and delivery of transformative customer experience for various brands.
Rewards
Risk Analysis
Snowflake Analysis
Proven track record with adequate balance sheet.
Similar Companies
Share Price & News
How has TTEC Holdings's share price performed over time and what events caused price changes?
Latest Share Price and Events
Stable Share Price: TTEC's share price has been volatile over the past 3 months.
Market Performance
7 Day Return
-3.7%
TTEC
-4.6%
US IT
-2.0%
US Market
1 Year Return
-8.3%
TTEC
-9.4%
US IT
-15.1%
US Market
Return vs Industry: TTEC underperformed the US IT industry which returned -6.6% over the past year.
Return vs Market: TTEC exceeded the US Market which returned -13.6% over the past year.
Shareholder returns
| TTEC | Industry | Market | |
|---|---|---|---|
| 7 Day | -3.7% | -4.6% | -2.0% |
| 30 Day | -16.5% | -21.4% | -19.7% |
| 90 Day | -16.9% | -21.5% | -23.2% |
| 1 Year | -6.8%-8.3% | -8.5%-9.4% | -13.4%-15.1% |
| 3 Year | 19.7%13.9% | 52.4%45.8% | 10.9%3.7% |
| 5 Year | 41.3%30.8% | 77.2%61.8% | 28.4%14.4% |
Price Volatility Vs. Market
How volatile is TTEC Holdings's share price compared to the market and industry in the last 5 years?
Simply Wall St News
1 week ago | Simply Wall St
Be Sure To Check Out TTEC Holdings, Inc. (NASDAQ:TTEC) Before It Goes Ex-Dividend2 weeks ago | Simply Wall St
How Does TTEC Holdings's (NASDAQ:TTEC) P/E Compare To Its Industry, After The Share Price Drop?4 weeks ago | Simply Wall St
Does TTEC Holdings (NASDAQ:TTEC) Deserve A Spot On Your Watchlist?Valuation
Is TTEC Holdings undervalued compared to its fair value and its price relative to the market?
42.9%
Undervalued compared to fair value
Share Price vs. Fair Value
Below Fair Value: TTEC ($32.63) is trading below our estimate of fair value ($58.56)
Significantly Below Fair Value: TTEC is trading below fair value by more than 20%.
Price To Earnings Ratio
PE vs Industry: TTEC is good value based on its PE Ratio (19.6x) compared to the IT industry average (24.8x).
PE vs Market: TTEC is poor value based on its PE Ratio (19.6x) compared to the US market (12.9x).
Price to Earnings Growth Ratio
PEG Ratio: TTEC is poor value based on its PEG Ratio (1.5x)
Price to Book Ratio
PB vs Industry: TTEC is overvalued based on its PB Ratio (3.6x) compared to the US IT industry average (2.7x).
Next Steps
Future Growth
How is TTEC Holdings forecast to perform in the next 1 to 3 years based on estimates from 6 analysts?
13.2%
Forecasted annual earnings growth
Earnings and Revenue Growth Forecasts
Analyst Future Growth Forecasts
Earnings vs Savings Rate: TTEC's forecast earnings growth (13.2% per year) is above the savings rate (1.7%).
Earnings vs Market: TTEC's earnings (13.2% per year) are forecast to grow faster than the US market (12.3% per year).
High Growth Earnings: TTEC's earnings are forecast to grow, but not significantly.
Revenue vs Market: TTEC's revenue (4.8% per year) is forecast to grow slower than the US market (7.2% per year).
High Growth Revenue: TTEC's revenue (4.8% per year) is forecast to grow slower than 20% per year.
Earnings per Share Growth Forecasts
Future Return on Equity
Future ROE: TTEC's Return on Equity is forecast to be low in 3 years time (19.9%).
Next Steps
Past Performance
How has TTEC Holdings performed over the past 5 years?
-13.2%
Historical annual earnings growth
Earnings and Revenue History
Quality Earnings: TTEC has high quality earnings.
Growing Profit Margin: TTEC's current net profit margins (4.7%) are higher than last year (2.4%).
Past Earnings Growth Analysis
Earnings Trend: TTEC's earnings have declined by -13.2% per year over the past 5 years.
Accelerating Growth: TTEC's earnings growth over the past year (115.4%) exceeds its 5-year average (-13.2% per year).
Earnings vs Industry: TTEC earnings growth over the past year (115.4%) exceeded the IT industry 13.4%.
Return on Equity
High ROE: TTEC's Return on Equity (17.6%) is considered low.
Next Steps
Financial Health
How is TTEC Holdings's financial position?
Financial Position Analysis
Short Term Liabilities: TTEC's short term assets ($549.8M) exceed its short term liabilities ($363.3M).
Long Term Liabilities: TTEC's short term assets ($549.8M) exceed its long term liabilities ($532.8M).
Debt to Equity History and Analysis
Debt Level: TTEC's debt to equity ratio (60.3%) is considered high.
Reducing Debt: TTEC's debt to equity ratio has increased from 21.8% to 60.3% over the past 5 years.
Debt Coverage: TTEC's debt is well covered by operating cash flow (82.1%).
Interest Coverage: TTEC's interest payments on its debt are well covered by EBIT (7.6x coverage).
Balance Sheet
Inventory Level: TTEC has a high level of physical assets or inventory.
Debt Coverage by Assets: TTEC's debt is covered by short term assets (assets are 1.9x debt).
Next Steps
Dividend
What is TTEC Holdings's current dividend yield, its reliability and sustainability?
2.05%
Current Dividend Yield
Dividend Yield vs Market
Notable Dividend: TTEC's dividend (2.08%) is higher than the bottom 25% of dividend payers in the US market (2%).
High Dividend: TTEC's dividend (2.08%) is low compared to the top 25% of dividend payers in the US market (5.56%).
Stability and Growth of Payments
Stable Dividend: Whilst dividend payments have been stable, TTEC has been paying a dividend for less than 10 years.
Growing Dividend: TTEC's dividend payments have increased, but the company has only paid a dividend for 5 years.
Current Payout to Shareholders
Dividend Coverage: With its reasonably low payout ratio (37.3%), TTEC's dividend payments are well covered by earnings.
Future Payout to Shareholders
Future Dividend Coverage: TTEC's dividends in 3 years are forecast to be well covered by earnings (26.9% payout ratio).
Next Steps
Management
How experienced are the management team and are they aligned to shareholders interests?
5.8yrs
Average management tenure
CEO
Ken Tuchman (59yo)
19.08s
Tenure
US$70,331
Compensation
Mr. Kenneth D. Tuchman, also known as Ken, founded TeleTech Holdings, Inc.’s (“TeleTech”) predecessor company in 1982 and has served as the Chairman of the Board since 1994. Mr. Tuchman served as TeleTech ...
CEO Compensation Analysis
Compensation vs Market: Ken's total compensation ($USD70.33K) is below average for companies of similar size in the US market ($USD4.60M).
Compensation vs Earnings: Ken's compensation has been consistent with company performance over the past year.
Leadership Team
| Name | Position | Tenure | Compensation | Ownership |
|---|---|---|---|---|
| Founder | 19.08yrs | US$70.33k | 60.26% $928.4m | |
| Executive VP and Chief Financial & Administrative Officer | 8.42yrs | US$1.76m | 0.42% $6.5m | |
| Executive VP & Chief Revenue Officer | 2.25yrs | US$1.32m | 0.37% $5.7m | |
| Executive Vice President of Engage | 8.25yrs | US$1.32m | 0.12% $1.9m | |
| Chief Operating Officer of Digital | 4.75yrs | US$908.21k | 0.048% $733.5k | |
| Chief Information Officer | 1.25yrs | no data | no data | |
| Head of Investor Relations | 7yrs | no data | no data | |
| Senior VP | 6.83yrs | US$1.22m | 0.089% $1.4m | |
| Senior VP & Chief Marketing Officer | 0.67yr | no data | no data | |
| Chief People Officer of Human Resources & Senior VP | 3.83yrs | no data | no data |
5.8yrs
Average Tenure
59yo
Average Age
Experienced Management: TTEC's management team is seasoned and experienced (5.8 years average tenure).
Board Members
| Name | Position | Tenure | Compensation | Ownership |
|---|---|---|---|---|
| Founder | 19.08yrs | US$70.33k | 60.26% $928.4m | |
| Independent Director | 8yrs | US$211.99k | 0.027% $408.6k | |
| Independent Director | 7.67yrs | US$213.49k | 0.052% $793.8k | |
| Independent Director | 3.92yrs | US$179.99k | 0.027% $418.6k | |
| Independent Director | 6.75yrs | US$199.99k | 0.040% $621.1k | |
| Independent Director | 5.75yrs | US$174.99k | 0.042% $642.0k | |
| Independent Director | 2.92yrs | US$191.52k | 0.016% $251.4k |
6.8yrs
Average Tenure
59yo
Average Age
Experienced Board: TTEC's board of directors are considered experienced (6.8 years average tenure).
Ownership
Who are the major shareholders and have insiders been buying or selling?
Insider Trading Volume
Insider Buying: TTEC insiders have only sold shares in the past 3 months.
Recent Insider Transactions
Ownership Breakdown
Dilution of Shares: Shareholders have not been meaningfully diluted in the past year.
Top Shareholders
Company Information
TTEC Holdings, Inc.'s company bio, employee growth, exchange listings and data sources
Key Information
- Name: TTEC Holdings, Inc.
- Ticker: TTEC
- Exchange: NasdaqGS
- Founded: 1982
- Industry: Data Processing and Outsourced Services
- Sector: Software
- Market Cap: US$1.541b
- Shares outstanding: 46.49m
- Website: https://www.ttec.com
Number of Employees
Location
- TTEC Holdings, Inc.
- 9197 South Peoria Street
- Englewood
- Colorado
- 80112
- United States
Listings
| Ticker | Exchange | Primary Security | Security Type | Country | Currency | Listed on |
|---|---|---|---|---|---|---|
| TTEC | NasdaqGS (Nasdaq Global Select) | Yes | Common Stock | US | USD | Aug 1996 |
| TH1 | DB (Deutsche Boerse AG) | Yes | Common Stock | DE | EUR | Aug 1996 |
Biography
TTEC Holdings, Inc., a customer experience technology and services company, focuses on the design, implementation, and delivery of transformative customer experience for various brands. The company delivers outcome-based customer engagement solutions through TTEC Digital, its digital consultancy that designs and builds human centric, tech-enabled, and insight-driven customer experience solutions for its clients; and TTEC Engage that provides essential technologies, human resources, infrastructure, and processes to operate customer care, acquisition, and fraud detection and prevention services. It serves clients in the automotive, communication, financial services, government, healthcare, logistics, media and entertainment, retail, technology, transportation, and travel industries with operations in the United States, Australia, Belgium, Brazil, Bulgaria, Canada, Costa Rica, Germany, Greece, Hong Kong, India, Ireland, Mexico, New Zealand, the Philippines, Poland, Singapore, South Africa, Thailand, the United Arab Emirates, and the United Kingdom. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in January 2018. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.
Company Analysis and Financial Data Status
| Data | Last Updated (UTC time) |
|---|---|
| Company Analysis | 2020/04/04 00:58 |
| End of Day Share Price | 2020/04/03 00:00 |
| Earnings | 2019/12/31 |
| Annual Earnings | 2019/12/31 |
Unless specified all financial data is based on a yearly period but updated quarterly. This is known as Trailing Twelve Month (TTM) or Last Twelve Month (LTM) Data. Learn more here.