Five9 Balance Sheet Health
Financial Health criteria checks 6/6
Five9 has a total shareholder equity of $784.8M and total debt of $775.5M, which brings its debt-to-equity ratio to 98.8%. Its total assets and total liabilities are $1.8B and $1.0B respectively. Five9's EBIT is $81.0M making its interest coverage ratio -7.9. It has cash and short-term investments of $654.1M.
Key information
98.82%
Debt to equity ratio
US$775.51m
Debt
| Interest coverage ratio | -7.9x |
| Cash | US$654.06m |
| Equity | US$784.80m |
| Total liabilities | US$1.05b |
| Total assets | US$1.83b |
Recent financial health updates
Recent updates
Narrative Update • Sep 18
FIVN: AI Customer Experience Momentum And Large Deals Will Shape Balanced Outlook
Five9's fair value estimate has risen from $29.35 to $35.25 as analysts respond to higher price targets and highlight what they see as an emerging AI customer experience story, stronger large deal activity, and improving subscription and AI revenue trends. Analyst Commentary Recent research on Five9 points to a growing split between bullish analysts who focus on the AI customer experience story and improving deal activity, and more cautious voices who are focused on execution risk and the lack of clear near term catalysts.Seeking Alpha • Sep 15
Five9: The Infrastructure Behind AI Contact Center Automation
Summary Five9 is leveraging its core CCaaS platform to drive AI agent adoption, evidenced by 78% AI revenue growth and a $100M enterprise win. FIVN's shift to revenue-commitment contracts and consumption-based AI pricing enhances revenue predictability and reduces seat-based revenue risk. AI now comprises 15% of subscription revenue; management raised FY2026 AI growth guidance to at least 60%, highlighting strong adoption momentum. Trading at a non-GAAP FWD P/E of 9.41x, FIVN offers a margin of safety if AI-driven growth translates into sustained margins and cash flow. Read the full article on Seeking Alpha
Narrative Update • Sep 04
FIVN: AI Deals And Subscription Momentum Will Support Stronger Margin Outlook
Analysts have raised the Five9 fair value estimate from $41.81 to $47.48, reflecting updated views on faster AI driven revenue contributions, stronger subscription growth potential, improved margin expectations, and a lower assumed discount rate compared with earlier forecasts. Analyst Commentary Recent Street research on Five9 reflects a cluster of higher price targets and generally constructive commentary around execution, AI progress, and subscription revenue trends.
Narrative Update • Aug 21
FIVN: AI Hype And Large Deal Wins Will Not Prevent 2026 Disappointment
Analysts lifted the fair value estimate for Five9 from $20.00 to $24.00 as recent price target increases across the Street highlight confidence in the company’s AI driven revenue momentum, large deal wins such as the $100M contract, and a refined outlook for growth, profitability, and future P/E. Analyst Commentary Recent research updates on Five9 reflect a mix of enthusiasm around AI driven revenue and large contract wins, alongside more cautious views on execution and valuation risk.Narrative Update • Aug 07
FIVN: Index Additions And Voice AI Progress Will Support Balanced Future Upside
Analysts have revised their price target for Five9 to $29.35 from $27.24, citing updated assumptions for fair value, discount rate, revenue growth, profit margin, and future P/E as the key drivers of the change. What’s in the News for Five9 Five9 was added to several S&P indices, including the S&P 1000, S&P 600, S&P 600 Information Technology sector, and the S&P Composite 1500, which can affect how index funds and ETFs gain exposure to the stock.Narrative Update • Jun 23
FIVN: Governance Reforms And AI Momentum Will Support Stronger Margin Outlook
Analysts recently raised their average price targets on Five9 by a few dollars per share, with several firms lifting estimates by $3 to $4 while one trimmed its target by $4, citing updated views on growth, margins and valuation assumptions. Analyst Commentary Recent Street research on Five9 points to a cluster of modestly higher price targets, with several bullish analysts lifting their estimates by $3 to $4 per share while one firm trimmed its target by $4.Narrative Update • Jun 06
FIVN: Governance Reforms And Buybacks Will Support Stronger Margin Outlook
The updated analyst price target for Five9 moves to $41.81 from $50.22 as analysts factor in slightly softer revenue growth assumptions, a higher discount rate, improved margin expectations, and a lower future P/E multiple. Analyst Commentary Recent Street research on Five9 reflects a mix of adjustments to price targets, with several bullish analysts lifting their valuation frameworks while at least one firm has taken a more cautious stance and lowered its target.Narrative Update • May 23
FIVN: AI Execution And Core Business Risks Will Limit 2026 Upside
Narrative Update on Five9 Analysts have raised their average price target on Five9 by about $3. This reflects updated models that incorporate slightly higher assumptions for revenue growth and profit margins, along with a modestly lower future P/E outlook.Narrative Update • May 05
FIVN: AI Execution Risk Will Constrain 2026 Outlook Despite Share Buybacks
Five9's fair value estimate has been raised by $1 to $20 as analysts factor in a lower discount rate, slightly softer revenue growth assumptions, a higher profit margin profile, and a modestly lower future P/E multiple in light of recent Street price target revisions across firms such as Mizuho, UBS, Baird, Barclays, and others. Analyst Commentary Recent research on Five9 reflects a mixed backdrop where several bearish analysts have reset expectations, even as others highlight positives around AI and Q4 execution.Narrative Update • Apr 21
FIVN: Enterprise AI Momentum Will Support 2026 Outlook Despite Multiple Compression
Narrative Update on Five9 The analyst price target for Five9 is now $19, as analysts adjust their models for mixed Q4 results, peer multiple compression, AI related uncertainty, and what they describe as limited long term visibility, despite growing AI contributions and healthy enterprise traction. Analyst Commentary Recent Street research on Five9 reflects a reset in expectations, with a series of price target cuts clustering in a relatively short period.Narrative Update • Apr 06
FIVN: AI Momentum And Partnerships Will Support Future CX Platform Upside
Narrative Update The updated analyst price target for Five9 moves lower to reflect reduced fair value to about $27 per share, as analysts recalibrate their models for Q4 results, lower software multiples, and cautious 2026 new business assumptions, despite ongoing AI momentum and margin strength. Analyst Commentary Recent Street research on Five9 points to a reset in expectations, with most firms trimming price targets while still highlighting key strengths around AI, margins, and the core contact center as a service, or CCaaS, business.Narrative Update • Mar 23
FIVN: AI Traction And 2026 Outlook Will Counter Software Multiple Compression
Analysts have reduced Five9's average price target, with several firms cutting expectations into a $19 to $33 range as they recalibrate models around Q4 results, AI driven contributions, and reduced long term visibility. Analyst Commentary Recent research updates show a wide spread of opinions on Five9, but the common thread is that price targets are being reset lower even where ratings remain positive.Narrative Update • Mar 09
FIVN: AI Adoption And 2026 Outlook Will Counter Software Multiple Compression
Analysts have lowered our Five9 price target to $19. This reduction is consistent with recent Street target cuts into the low to mid $20s, as they factor in lower software multiples, more cautious assumptions for new business, and updated long-term outlooks, even as AI-related revenue contributions increase.Narrative Update • Feb 23
FIVN: AI Momentum And 2026 Guidance Will Offset Multiple Compression Risks
The analyst fair value estimate for Five9 has been reduced from $22.00 to $19.00, reflecting broadly lower Street price targets as analysts factor in compressed software multiples, cautious assumptions for new business and 2026 visibility, and a lower future P/E of about 14.9x in their updated models. Analyst Commentary Recent Street research on Five9 points to a reset in expectations, with multiple firms cutting their price targets while largely maintaining positive or neutral ratings.Narrative Update • Feb 09
FIVN: AI Partnerships And CX Platform Advances Will Support Future Upside
Analysts have trimmed their average price target on Five9 by about US$1, reflecting slightly lower fair value estimates and margin expectations, even as they continue to factor in a higher future P/E multiple for the stock. Analyst Commentary Recent research highlights a mix of optimism and caution around Five9, with price targets trimmed but longer term growth and valuation potential still part of the debate.Narrative Update • Jan 26
FIVN: AI Progress And Buybacks Will Support Future Upside Potential
Analysts have trimmed their average price target on Five9 by a few dollars to reflect slightly lower fair value estimates, a modest uptick in discount rates and profit margin assumptions, and recent Street research that reduced targets into the mid $20 range, while still highlighting AI traction and an overall constructive view on software into 2026. Analyst Commentary Bullish Takeaways Bullish analysts continue to highlight Five9's AI traction, pointing to recent Q3 commentary as a sign that the company is still finding ways to deepen its product value and support revenue growth over time.Narrative Update • Jan 10
FIVN: AI Execution And Share Repurchases Will Support Future Upside Potential
Narrative Update The analyst price target for Five9 has been reduced by about US$6. This reflects updated models that factor in recent Q3 results, where positive AI traction is balanced against deceleration concerns and potential competitive pressure in commercial accounts.Narrative Update • Dec 26
FIVN: AI Traction Will Outweigh Competitive Headwinds At Current Share Price
Analysts have modestly reduced their average price target on Five9 by a few dollars per share, toward the mid 20s. They are balancing early AI traction and improved bookings against a weaker recent quarter and ongoing competitive and growth headwinds.Narrative Update • Dec 12
FIVN Will Balance AI Progress And Competitive Pressures At Current Share Price
Analysts have reduced their price target on Five9 to approximately $22 from about $28. This reflects concerns about weaker recent results and competitive pressures, even as they acknowledge improving revenue growth, margins, and early artificial intelligence traction.Narrative Update • Nov 28
FIVN: AI Progress Will Drive Potential Share Repurchase Upside Ahead
Analysts have lowered their average price target for Five9 by nearly $5. This adjustment reflects a more cautious outlook due to decelerating growth and increased competitive concerns, despite ongoing progress in artificial intelligence initiatives.Narrative Update • Nov 14
FIVN: Artificial Intelligence Gains Are Expected To Drive Renewed Upside Momentum
Analysts have lowered their price target for Five9 by approximately $1.62 to about $34.76, citing continued revenue growth deceleration and heightened competitive concerns. This adjustment comes despite positive momentum in artificial intelligence initiatives.Analysis Article • Aug 07
Shareholders Will Be Pleased With The Quality of Five9's (NASDAQ:FIVN) Earnings
NasdaqGM:FIVN 1 Year Share Price vs Fair Value Explore Five9's Fair Values from the Community and select yours Even...Analysis Article • Jul 04
Revenues Working Against Five9, Inc.'s (NASDAQ:FIVN) Share Price
You may think that with a price-to-sales (or "P/S") ratio of 2x Five9, Inc. ( NASDAQ:FIVN ) is definitely a stock worth...
New Narrative • Apr 23
AI, Salesforce And Google Cloud Will Define Future Success
Strategic integration and partnerships with key industry players aim to boost innovation, customer acquisition, and revenue growth.Analysis Article • Mar 15
Investors Don't See Light At End Of Five9, Inc.'s (NASDAQ:FIVN) Tunnel And Push Stock Down 29%
Five9, Inc. ( NASDAQ:FIVN ) shareholders that were waiting for something to happen have been dealt a blow with a 29...Seeking Alpha • Mar 03
Five9: Too Much Competition To Put Pressure On Growth
Summary Five9 has struggled with poor price performance due to accounting losses but shows potential with recent accounting profits. The contact center software market is fragmented, expected to grow over 20% by 2030, but faces intense competition and potential price erosion. FIVN's financials show a median 10-year growth rate of 25.8%, but gross margins lag behind competitors due to high stock-based compensation and other costs. Despite recent positive earnings, high competition and premium pricing make it unlikely for FIVN to double in value; initiating a Hold rating. Read the full article on Seeking AlphaAnalysis Article • Feb 19
An Intrinsic Calculation For Five9, Inc. (NASDAQ:FIVN) Suggests It's 34% Undervalued
Key Insights Using the 2 Stage Free Cash Flow to Equity, Five9 fair value estimate is US$64.38 Current share price of...Seeking Alpha • Jan 17
AI Growth, Improving Margins Show Five9 Deserves A Closer Look
Summary Five9, Inc. is a contrarian growth stock in the AI-driven cloud software sector, trading well below its 52-week high. The company leverages AI to enhance call center operations, and is improving that AI through acquisitions like Aceyus and Acqueon. Despite GAAP losses, Five9 shows strong revenue growth, improving margins, and consistent earnings beats, suggesting it is undervalued. With a focus on AI and high-margin subscription models, Five9 is a buy at current prices, though market volatility remains a risk. Read the full article on Seeking AlphaAnalysis Article • Jan 08
Here's Why Five9 (NASDAQ:FIVN) Can Afford Some Debt
Legendary fund manager Li Lu (who Charlie Munger backed) once said, 'The biggest investment risk is not the volatility...Analysis Article • Nov 12
Five9, Inc.'s (NASDAQ:FIVN) Shares Bounce 31% But Its Business Still Trails The Industry
The Five9, Inc. ( NASDAQ:FIVN ) share price has done very well over the last month, posting an excellent gain of 31...Seeking Alpha • Oct 28
Five9 Faces Activist Investor As Call Center Industry Faces AI Threat
Summary Five9's financial performance has worsened, with reduced revenue growth, widening operating losses, and downgraded forward guidance. The contact center industry faces significant disruption from generative AI technologies, threatening potentially large job losses. Despite a projected strong CAGR for the contact center software market, I remain skeptical due to the potential impact of generative AI on underlying industry dynamics. Five9 reportedly has a new activist investor who will seek cost cuts. My outlook remains on hold until we learn how open management is to this approach, which I generally favor given the threats the industry faces. Read the full article on Seeking AlphaFinancial Position Analysis
Short Term Liabilities: FIVN's short term assets ($951.3M) exceed its short term liabilities ($229.3M).
Long Term Liabilities: FIVN's short term assets ($951.3M) exceed its long term liabilities ($816.0M).
Debt to Equity History and Analysis
Debt Level: FIVN's net debt to equity ratio (15.5%) is considered satisfactory.
Reducing Debt: FIVN's debt to equity ratio has reduced from 475.5% to 98.8% over the past 5 years.
Debt Coverage: FIVN's debt is well covered by operating cash flow (32.1%).
Interest Coverage: FIVN earns more interest than it pays, so coverage of interest payments is not a concern.
Balance Sheet
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Company Analysis and Financial Data Status
| Data | Last Updated (UTC time) |
|---|---|
| Company Analysis | 2026/09/21 22:49 |
| End of Day Share Price | 2026/09/21 00:00 |
| Earnings | 2026/06/30 |
| Annual Earnings | 2025/12/31 |
Data Sources
The data used in our company analysis is from S&P Global Market Intelligence LLC. The following data is used in our analysis model to generate this report. Data is normalised which can introduce a delay from the source being available.
| Package | Data | Timeframe | Example US Source * |
|---|---|---|---|
| Company Financials | 10 years |
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| Analyst Consensus Estimates | +3 years |
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| Market Prices | 30 years |
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| Ownership | 10 years |
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| Management | 10 years |
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| Key Developments | 10 years |
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* Example for US securities, for non-US equivalent regulatory forms and sources are used.
Unless specified all financial data is based on a yearly period but updated quarterly. This is known as Trailing Twelve Month (TTM) or Last Twelve Month (LTM) Data. Learn more.
Analysis Model and Snowflake
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Industry and Sector Metrics
Our industry and section metrics are calculated every 6 hours by Simply Wall St, details of our process are available on Github.
Analyst Sources
Five9, Inc. is covered by 36 analysts. 20 of those analysts submitted the estimates of revenue or earnings used as inputs to our report. Analysts submissions are updated throughout the day.
| Analyst | Institution |
|---|---|
| William Power | Baird |
| Raimo Lenschow | Barclays |
| Ryan MacWilliams | Barclays |