Five9, Inc.

NasdaqGM:FIVN Stock Report

Market Cap: US$1.7b

Five9 Balance Sheet Health

Financial Health criteria checks 6/6

Five9 has a total shareholder equity of $829.6M and total debt of $736.4M, which brings its debt-to-equity ratio to 88.8%. Its total assets and total liabilities are $1.9B and $1.0B respectively. Five9's EBIT is $69.0M making its interest coverage ratio -5.8. It has cash and short-term investments of $723.9M.

Key information

88.76%

Debt to equity ratio

US$736.37m

Debt

Interest coverage ratio-5.8x
CashUS$723.88m
EquityUS$829.63m
Total liabilitiesUS$1.04b
Total assetsUS$1.87b

Recent financial health updates

Recent updates

Five9: I'm Buying The AI Growth Reacceleration

May 04

FIVN: Enterprise AI Momentum Will Support 2026 Outlook Despite Multiple Compression

Narrative Update on Five9 The analyst price target for Five9 is now $19, as analysts adjust their models for mixed Q4 results, peer multiple compression, AI related uncertainty, and what they describe as limited long term visibility, despite growing AI contributions and healthy enterprise traction. Analyst Commentary Recent Street research on Five9 reflects a reset in expectations, with a series of price target cuts clustering in a relatively short period.

FIVN: AI Momentum And Partnerships Will Support Future CX Platform Upside

Narrative Update The updated analyst price target for Five9 moves lower to reflect reduced fair value to about $27 per share, as analysts recalibrate their models for Q4 results, lower software multiples, and cautious 2026 new business assumptions, despite ongoing AI momentum and margin strength. Analyst Commentary Recent Street research on Five9 points to a reset in expectations, with most firms trimming price targets while still highlighting key strengths around AI, margins, and the core contact center as a service, or CCaaS, business.

FIVN: AI Traction And 2026 Outlook Will Counter Software Multiple Compression

Analysts have reduced Five9's average price target, with several firms cutting expectations into a $19 to $33 range as they recalibrate models around Q4 results, AI driven contributions, and reduced long term visibility. Analyst Commentary Recent research updates show a wide spread of opinions on Five9, but the common thread is that price targets are being reset lower even where ratings remain positive.

FIVN: AI Adoption And 2026 Outlook Will Counter Software Multiple Compression

Analysts have lowered our Five9 price target to $19. This reduction is consistent with recent Street target cuts into the low to mid $20s, as they factor in lower software multiples, more cautious assumptions for new business, and updated long-term outlooks, even as AI-related revenue contributions increase.

FIVN: AI Momentum And 2026 Guidance Will Offset Multiple Compression Risks

The analyst fair value estimate for Five9 has been reduced from $22.00 to $19.00, reflecting broadly lower Street price targets as analysts factor in compressed software multiples, cautious assumptions for new business and 2026 visibility, and a lower future P/E of about 14.9x in their updated models. Analyst Commentary Recent Street research on Five9 points to a reset in expectations, with multiple firms cutting their price targets while largely maintaining positive or neutral ratings.

FIVN: AI Partnerships And CX Platform Advances Will Support Future Upside

Analysts have trimmed their average price target on Five9 by about US$1, reflecting slightly lower fair value estimates and margin expectations, even as they continue to factor in a higher future P/E multiple for the stock. Analyst Commentary Recent research highlights a mix of optimism and caution around Five9, with price targets trimmed but longer term growth and valuation potential still part of the debate.

FIVN: AI Progress And Buybacks Will Support Future Upside Potential

Analysts have trimmed their average price target on Five9 by a few dollars to reflect slightly lower fair value estimates, a modest uptick in discount rates and profit margin assumptions, and recent Street research that reduced targets into the mid $20 range, while still highlighting AI traction and an overall constructive view on software into 2026. Analyst Commentary Bullish Takeaways Bullish analysts continue to highlight Five9's AI traction, pointing to recent Q3 commentary as a sign that the company is still finding ways to deepen its product value and support revenue growth over time.

FIVN: AI Execution And Share Repurchases Will Support Future Upside Potential

Narrative Update The analyst price target for Five9 has been reduced by about US$6. This reflects updated models that factor in recent Q3 results, where positive AI traction is balanced against deceleration concerns and potential competitive pressure in commercial accounts.

FIVN: AI Traction Will Outweigh Competitive Headwinds At Current Share Price

Analysts have modestly reduced their average price target on Five9 by a few dollars per share, toward the mid 20s. They are balancing early AI traction and improved bookings against a weaker recent quarter and ongoing competitive and growth headwinds.

FIVN Will Balance AI Progress And Competitive Pressures At Current Share Price

Analysts have reduced their price target on Five9 to approximately $22 from about $28. This reflects concerns about weaker recent results and competitive pressures, even as they acknowledge improving revenue growth, margins, and early artificial intelligence traction.

FIVN: AI Progress Will Drive Potential Share Repurchase Upside Ahead

Analysts have lowered their average price target for Five9 by nearly $5. This adjustment reflects a more cautious outlook due to decelerating growth and increased competitive concerns, despite ongoing progress in artificial intelligence initiatives.

FIVN: Artificial Intelligence Gains Are Expected To Drive Renewed Upside Momentum

Analysts have lowered their price target for Five9 by approximately $1.62 to about $34.76, citing continued revenue growth deceleration and heightened competitive concerns. This adjustment comes despite positive momentum in artificial intelligence initiatives.

Shareholders Will Be Pleased With The Quality of Five9's (NASDAQ:FIVN) Earnings

Aug 07
Shareholders Will Be Pleased With The Quality of Five9's (NASDAQ:FIVN) Earnings

Revenues Working Against Five9, Inc.'s (NASDAQ:FIVN) Share Price

Jul 04
Revenues Working Against Five9, Inc.'s (NASDAQ:FIVN) Share Price
User avatar

AI, Salesforce And Google Cloud Will Define Future Success

Strategic integration and partnerships with key industry players aim to boost innovation, customer acquisition, and revenue growth.

Investors Don't See Light At End Of Five9, Inc.'s (NASDAQ:FIVN) Tunnel And Push Stock Down 29%

Mar 15
Investors Don't See Light At End Of Five9, Inc.'s (NASDAQ:FIVN) Tunnel And Push Stock Down 29%

Five9: Too Much Competition To Put Pressure On Growth

Mar 03

An Intrinsic Calculation For Five9, Inc. (NASDAQ:FIVN) Suggests It's 34% Undervalued

Feb 19
An Intrinsic Calculation For Five9, Inc. (NASDAQ:FIVN) Suggests It's 34% Undervalued

AI Growth, Improving Margins Show Five9 Deserves A Closer Look

Jan 17

Here's Why Five9 (NASDAQ:FIVN) Can Afford Some Debt

Jan 08
Here's Why Five9 (NASDAQ:FIVN) Can Afford Some Debt

Five9, Inc.'s (NASDAQ:FIVN) Shares Bounce 31% But Its Business Still Trails The Industry

Nov 12
Five9, Inc.'s (NASDAQ:FIVN) Shares Bounce 31% But Its Business Still Trails The Industry

Five9 Faces Activist Investor As Call Center Industry Faces AI Threat

Oct 28

Here's Why Five9 (NASDAQ:FIVN) Can Afford Some Debt

Sep 06
Here's Why Five9 (NASDAQ:FIVN) Can Afford Some Debt

Little Excitement Around Five9, Inc.'s (NASDAQ:FIVN) Revenues As Shares Take 27% Pounding

Aug 16
Little Excitement Around Five9, Inc.'s (NASDAQ:FIVN) Revenues As Shares Take 27% Pounding

Five9 Q2 Earnings: Revenue Guidance Cut Was A Negative Surprise (Rating Downgrade)

Aug 12

Cautious Investors Not Rewarding Five9, Inc.'s (NASDAQ:FIVN) Performance Completely

May 22
Cautious Investors Not Rewarding Five9, Inc.'s (NASDAQ:FIVN) Performance Completely

Five9: Focus On Big Client Win And Margin Expansion Levers

May 20

We Think Five9 (NASDAQ:FIVN) Has A Fair Chunk Of Debt

Apr 27
We Think Five9 (NASDAQ:FIVN) Has A Fair Chunk Of Debt

Five9: Good Position To Capture AI Contact Center Tailwinds

Feb 29

Getting In Cheap On Five9, Inc. (NASDAQ:FIVN) Might Be Difficult

Feb 05
Getting In Cheap On Five9, Inc. (NASDAQ:FIVN) Might Be Difficult

Financial Position Analysis

Short Term Liabilities: FIVN's short term assets ($1.0B) exceed its short term liabilities ($222.8M).

Long Term Liabilities: FIVN's short term assets ($1.0B) exceed its long term liabilities ($812.9M).


Debt to Equity History and Analysis

Debt Level: FIVN's net debt to equity ratio (1.5%) is considered satisfactory.

Reducing Debt: FIVN's debt to equity ratio has reduced from 542.4% to 88.8% over the past 5 years.

Debt Coverage: FIVN's debt is well covered by operating cash flow (32.8%).

Interest Coverage: FIVN earns more interest than it pays, so coverage of interest payments is not a concern.


Balance Sheet


Discover healthy companies

Company Analysis and Financial Data Status

DataLast Updated (UTC time)
Company Analysis2026/05/04 15:56
End of Day Share Price 2026/05/01 00:00
Earnings2026/03/31
Annual Earnings2025/12/31

Data Sources

The data used in our company analysis is from S&P Global Market Intelligence LLC. The following data is used in our analysis model to generate this report. Data is normalised which can introduce a delay from the source being available.

PackageDataTimeframeExample US Source *
Company Financials10 years
  • Income statement
  • Cash flow statement
  • Balance sheet
Analyst Consensus Estimates+3 years
  • Forecast financials
  • Analyst price targets
Market Prices30 years
  • Stock prices
  • Dividends, Splits and Actions
Ownership10 years
  • Top shareholders
  • Insider trading
Management10 years
  • Leadership team
  • Board of directors
Key Developments10 years
  • Company announcements

* Example for US securities, for non-US equivalent regulatory forms and sources are used.

Unless specified all financial data is based on a yearly period but updated quarterly. This is known as Trailing Twelve Month (TTM) or Last Twelve Month (LTM) Data. Learn more.

Analysis Model and Snowflake

Details of the analysis model used to generate this report is available on our Github page, we also have guides on how to use our reports and tutorials on Youtube.

Learn about the world class team who designed and built the Simply Wall St analysis model.

Industry and Sector Metrics

Our industry and section metrics are calculated every 6 hours by Simply Wall St, details of our process are available on Github.

Analyst Sources

Five9, Inc. is covered by 34 analysts. 21 of those analysts submitted the estimates of revenue or earnings used as inputs to our report. Analysts submissions are updated throughout the day.

AnalystInstitution
William PowerBaird
Raimo LenschowBarclays
Ryan MacWilliamsBarclays