Announcement • Nov 20
Coupa Appoints Michael Agresta as Chief Financial Officer On November 19, 2024, Coupa announced that it has appointed Michael Agresta as Chief Financial Officer. Agresta brings nearly two decades of financial leadership experience at private and public companies. He will oversee Coupa's finance, accounting, enterprise digital enablement, and legal functions, leading the company's long-term profitable growth strategy. Before joining Coupa, Agresta served as CFO at Pluralsight, where he led finance, accounting, procurement, and tax functions, and improved EBITDA margins by triple-digit millions. Prior to that, he was Head of Finance for Skupos, and has held multiple operating and finance positions, including at Marketo and Eventbrite, and worked at Deloitte in M&A Transaction Services. He holds a Bachelor's degree in Business Administration with a focus in finance and accounting from the University of Colorado, Boulder. Announcement • Sep 24
Coupa Announces Chief Customer Officer Changes Coupa announced that John Frank has joined the company as Chief Customer Officer. Frank will lead and scale Coupa's global customer organization, foster long-term customer relationships, and elevate their experience across the customer lifecycle. John Frank brings two decades of experience in the technology industry and customer success. He was most recently President and Chief Operating Officer of Customer Experience Solutions at Infor. Prior to that, he served as Infor's Executive Vice President of Global Professional Services. In both roles, Frank contributed to remarkable growth across renewals, services and subscription revenue, and built new annual recurring revenue streams and service and support offerings. Before Infor, he held similar leadership roles in professional services and customer solutions with Adobe and Hitachi, and garnered deep people and process optimization experience while serving as a consultant at Deloitte and Andersen Consulting. With Frank's appointment, the company announced that Mark Rigg will be departing the company as its former Chief Customer Officer. Announcement • Sep 04
Coupa Appoints João Paulo Da Silva as Regional President, EMEA and APAC Coupa announced that João Paulo da Silva has joined the company as Regional President, EMEA & APAC. Da Silva has dedicated his career to scaling software and technology businesses, with an exceptional track record building and leading diverse, high-performing teams into emerging markets. Before joining Coupa, da Silva was an advisor to private equity firms and served as a senior advisor with KPMG. Prior to that, he held multiple leadership roles with SAP throughout EMEA for more than two decades. His executive tenure culminated as the leader of SAP's Southern Europe region, where he unlocked exponential growth across many countries in the region. Da Silva has experience in marketing, partners, and sales executive leadership, across EMEA and emerging market regions. He holds a bachelor's degree in mathematics and computer science, a postgraduate in marketing and business management, and has continued his executive education at Harvard Business School, INSEAD, and IMD. Da Silva speaks four languages fluently. Announcement • Aug 27
Coupa Rolls Out AI-Driven Features to Simplify Business Operations Coupa unveiled over a dozen AI-driven innovations – amounting to more than 100 throughout the platform – to help companies optimize process efficiency, improve productivity, and make it easier for employees to do their jobs, freeing them up to work on higher-value initiatives. With increasing organizational demands on productivity and efficiency, Coupa continues to invest in embedding AI throughout its leading platform. New AI advancements include: Coupa Navi™, our GenAI-based personal agent, will be generally available in September. Navi supercharges productivity, up-leveling how customers interact with the Coupa platform by finding document status and approvals faster, accelerating requests, and serving as an always-available knowledge base for instant answers to questions. Contract Intelligence, powered by new AI enhancements, provides customers with risk-informed clause recommendations helping reduce exposure to potential issues. New enhancements also provide GenAI-generated legal agreement summaries, giving users important context whether from third-party contracts or negotiations. Coupa's complete, unified platform provides businesses with one view into all their spend – both direct and indirect. By unifying all spend categories in one place, organizations can maximize savings and efficiency gains. New enhancements helping to maximize category spend include: The Coupa Advantage Marketplace offers quick access to a wide range of goods from trusted suppliers – including Schäfer Shop, Staples, and Würth – with pre-negotiated rates and financial benefits. Helping finance and procurement leaders identify savings opportunities, improve spend visibility and efficiency, and eliminate maverick spend, especially for tail spend. From fresh flowers to latex gloves, the Advantage Marketplace provides access to millions of goods helping customers maximize savings. Service Maestro enhancements allow customers to create, view, and manage contingent worker records and assignments, providing full visibility into services spend. This enables businesses to drive efficiencies, optimize costs, and comply with staffing regulations. Air Methods, an air medical transport provider that operates more than 400 aircraft throughout the US, turned to Coupa to transform their back-office operations. Before Coupa they experienced largely manual processes, lacked standardization, and had poor spend visibility. With one platform, Air Methods has digitized its processes and increased visibility and control while fostering greater accountability and opportunities for savings. Announcement • Apr 25
Coupa's AI-Driven Innovations Help Businesses Overcome Supply Chain Disruptions and Cost Pressures Coupa announced new advancements to help business leaders build profitable, sustainable, and resilient supply chains amidst operating margin pressures and continued disruptions. With its Total Spend Management Platform, Coupa helps businesses optimize supply chains, prepare for and manage disruptions, and safeguard top-line revenue. Coupa's latest innovations enable resilient and profitable supply chains by modeling and simulating multi-tier supply chain risk. Forecast Collaboration helps businesses reduce inventory costs by improving forecast accuracy, improve customer service due to reduced shortages, and capitalize on upside demand opportunities by connecting supply chain planners and suppliers. Forecast Collaboration is part of Coupa's Supply Chain Collaboration solution. Additional new solutions help businesses align strategic business objectives, such as expanding product portfolios and increasing production, with tactical and operational planning activities to drive increased margin and revenue. These capabilities are part of Coupa Supply Chain Solutions, Powered by LLamasoft. Supply Chain Visualizations enable the in-depth analysis of key metrics by allowing users to create self-service dashboards and reports with easy-to-use point-and-click workflows, all within the platform. Enhanced Modeling Capabilities build digital twin models of the supply chain using a no-code, drag-and-drop interaction. Supply chain teams can easily identify and mitigate total network revenue at risk with new automated prescriptions and Data Flows. Data Flows is now available to Early Access customers and will be widely available later this year. Bring Your Own Algorithm (BYOA) helps data science experts build more impactful AI models. It leverages Coupa's powerful data modeling, analytics, and workflow capabilities to improve supply chain plan quality. This improves performance metrics, such as service levels, working capital, and return on assets. Announcement • Apr 24
Coupa Announces New Ai-Driven Innovations At Inspire That Make Margins Multiply Coupa, the margin multiplier company, announced new AI-driven innovations at Inspire, its annual community conference, across its total spend management platform that provides direct and indirect spend solutions. Drive New Levels of Autonomy with AI: Coupa's AI innovations help businesses optimize two of their most important assets – money and people. New AI-powered advancements include: Contract Intelligence helps teams prevent revenue loss and make faster and more informed decisions. It uses AI to analyze and extract key data, enabling users to load third-party contracts and create records automatically. Contract amendments can be tracked comprehensively and more effectively, which helps reduce risk. What used to take hours of manual work, now takes seconds. Purchase Order (PO) Collaboration Intelligence keeps businesses running and increases supply chain resiliency by reducing lead times, expediting troubleshooting, and improving delivery performance. For instance, it uses AI to automate order change requests by processing emails to generate PO confirmations. Coupa Navi™, a GenAI-based AI agent, provides real-time support and guidance helping teams make smarter decisions faster. Navi guides users through intake and purchase requests, auto-populates forms, creates personalized dashboards, surfaces key data and insights, and speeds up approval cycle times. Control Margins Across All Spend. Coupa aids businesses in effectively managing supply chain disruptions, optimizing costs, and ensuring business continuity for sustainable growth. New solutions that improve forecast accuracy and identify areas to unlock cash include: Category Planner helps businesses better define priorities and spend category strategies by providing visibility into all their spend holistically. It provides commodity-level insights that tell businesses if they're spending more than peers – prompting negotiating opportunities to drive savings that improve working capital. Forecast Collaboration helps businesses reduce inventory costs by improving forecast accuracy, improve customer service due to reduced shortages, and capitalize on upside demand opportunities by connecting supply chain planners and suppliers. Forecast Collaboration is part of Coupa's Supply Chain Collaboration solution. The above products are expected to be generally available in May 2024, with the exception of Navi. Navi is now available to Early Access customers and is expected to be widely available later this year. 
