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Zendesk Management

Management criteria checks 1/4

Key information

Mikkel Svane

Chief executive officer

US$8.7m

Total compensation

CEO salary percentage	5.8%
CEO tenure	15.3yrs
CEO ownership	0.4%
Management average tenure	3yrs
Board average tenure	3yrs

Recent management updates

Recent updates

CEO Compensation Analysis

How has Mikkel Svane's remuneration changed compared to Zendesk's earnings?
Date	Total Compensation	Salary	Company Earnings
Sep 30 2022	n/a	n/a	-US$283m
Jun 30 2022	n/a	n/a	-US$278m
Mar 31 2022	n/a	n/a	-US$242m
Dec 31 2021	US$9m	US$502k	-US$224m
Sep 30 2021	n/a	n/a	-US$232m
Jun 30 2021	n/a	n/a	-US$218m
Mar 31 2021	n/a	n/a	-US$224m
Dec 31 2020	US$6m	US$500k	-US$218m
Sep 30 2020	n/a	n/a	-US$184m
Jun 30 2020	n/a	n/a	-US$178m
Mar 31 2020	n/a	n/a	-US$168m
Dec 31 2019	US$4m	US$450k	-US$170m
Sep 30 2019	n/a	n/a	-US$167m
Jun 30 2019	n/a	n/a	-US$167m
Mar 31 2019	n/a	n/a	-US$146m
Dec 31 2018	US$3m	US$420k	-US$131m
Sep 30 2018	n/a	n/a	-US$123m
Jun 30 2018	n/a	n/a	-US$114m
Mar 31 2018	n/a	n/a	-US$106m
Dec 31 2017	US$2m	US$382k	-US$102m
Sep 30 2017	n/a	n/a	-US$102m
Jun 30 2017	n/a	n/a	-US$102m
Mar 31 2017	n/a	n/a	-US$102m
Dec 31 2016	US$2m	US$364k	-US$98m
Sep 30 2016	n/a	n/a	-US$104m
Jun 30 2016	n/a	n/a	-US$97m
Mar 31 2016	n/a	n/a	-US$92m
Dec 31 2015	US$4m	US$379k	-US$84m

Compensation vs Market: Mikkel's total compensation ($USD8.68M) is above average for companies of similar size in the UK market ($USD5.29M).

Compensation vs Earnings: Mikkel's compensation has increased whilst the company is unprofitable.

CEO

Mikkel Svane (51 yo)

15.3yrs

Tenure

US$8,678,140

Compensation

Mr. Mikkel Asger Svane has been Independent Director at Stitch Fix, Inc. Since October 16, 2018. Mr. Svane founded Zendesk, Inc. in 2007 and has been its Chief Executive Officer since August 2007. Mr. Svan...

Leadership Team

Name	Position	Tenure	Compensation	Ownership
Mikkel Svane	Founder	15.3yrs	US$8.68m	0.41% $ 39.2m
Shelagh Glaser	CFO & Chief Accounting Officer	1.5yrs	US$9.56m	0.0084% $ 808.6k
Adrian McDermott	Chief Technology Officer	1.6yrs	US$5.52m	0.078% $ 7.5m
Norman Gennaro	President of Worldwide Sales	4.8yrs	US$4.73m	0.021% $ 2.0m
Michael Curtis	Engineering Special Advisor & Director	less than a year	US$234.15k	0.015% $ 1.4m
Alexander Aghassipour	Founder Emeritus	15.3yrs	no data	no data
Morten Primdahl	Founder Emeritus	no data	no data	no data
Colleen Berube	Senior VP of Operations & Chief Information Officer	3.8yrs	no data	no data
Shanti Ariker	General Counsel	1.9yrs	no data	no data
Andrea Nieto	Chief People Officer	less than a year	no data	no data
John Geschke	Chief of Staff	3yrs	US$3.05m	0.038% $ 3.7m
Elisabeth Zornes	Chief Customer Officer	3.8yrs	no data	no data

3.0yrs

Average Tenure

52yo

Average Age

Experienced Management: 0M3F's management team is considered experienced (3 years average tenure).

Board Members

Name	Position	Tenure	Compensation	Ownership
Mikkel Svane	Founder	15.3yrs	US$8.68m	0.41% $ 39.2m
Michael Curtis	Engineering Special Advisor & Director	3.6yrs	US$234.15k	0.015% $ 1.4m
Michael Frandsen	Lead Independent Director	5yrs	US$239.30k	0.012% $ 1.2m
Ronald Pasek	Independent Director	less than a year	no data	no data
Hilarie Koplow-McAdams	Independent Director	5.2yrs	US$234.15k	0.012% $ 1.2m
Archana Agrawal	Independent Chairman of the Board	2.3yrs	US$234.30k	0.0016% $ 152.1k
Brandon Gayle	Independent Director	1.7yrs	US$272.28k	0.0020% $ 194.4k
Steve Johnson	Independent Director	1.7yrs	US$270.87k	0.0019% $ 178.1k

3.0yrs

Average Tenure

51yo

Average Age

Experienced Board: 0M3F's board of directors are not considered experienced ( 3 years average tenure), which suggests a new board.

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Zendesk Management

Management criteria checks 1/4

Key information

Recent management updates

Zendesk, Inc. Announces Resignation of Jeffrey Titterton as Chief Operating Officer, Effective from November 15, 2022

Zendesk, Inc. Announces Management Changes

Founder recently sold US$7.7m worth of stock

Zendesk, Inc. Announces Resignation of Alex Constantinople as Chief Marketing Officer

Zendesk, Inc. Announces Board Changes

Zendesk, Inc., Annual General Meeting, Aug 17, 2022

Recent updates

Third quarter 2022 earnings released: US$0.48 loss per share (vs US$0.45 loss in 3Q 2021)

Zendesk, Inc. to Report Q3, 2022 Results on Oct 27, 2022

Zendesk, Inc. Announces Resignation of Jeffrey Titterton as Chief Operating Officer, Effective from November 15, 2022

Zendesk Launches New Customer Sentiment and Intent Functionality Powered by Machine Learning

Light Street Capital Management LLC Delivers a Letter to the Zendesk Board of Directors

Light Street Capital Management LLC Delivers a Letter to the Zendesk Board of Directors

Light Street Capital Management to Vote Against Zendesk Inc

Zendesk, Inc. Announces Management Changes

Founder recently sold US$7.7m worth of stock

Second quarter 2022 earnings released: US$0.77 loss per share (vs US$0.49 loss in 2Q 2021)

Zendesk, Inc. Announces Resignation of Alex Constantinople as Chief Marketing Officer

Zendesk, Inc. to Report Q2, 2022 Results on Jul 28, 2022

Zendesk, Inc. Announces Board Changes

An investor group led by Permira Advisers LLC, Hellman & Friedman LLC, Abu Dhabi Investment Authority and GIC Pte. Ltd. entered into a definitive agreement to acquire Zendesk, Inc. (NYSE:ZEN) for approximately $10 billion.

Now 24% undervalued after recent price drop

Zendesk, Inc., Annual General Meeting, Aug 17, 2022

Zendesk Reportedly Seeing Continued Buyout Interest from Suitors

Zendesk Reportedly Working with Adviser Qatalyst on Potential Sale

Zendesk Reportedly to Explore A Potential Sale

JANA Partners LLC Sends an Open Letter to Zendesk Inc

JANA Partners LLC Sends a Letter to Zendesk, Inc

TIG Advisors Sends Letter to Zendesk

Zendesk, Inc. Provides Earnings Guidance for the First Quarter Ending March 31, 2022 and Year Ending December 31, 2022

Full year 2021 earnings: Revenues and EPS in line with analyst expectations

Forecast to breakeven in 2024

JANA Partners Demands Zendesk Board to Terminate Proposed Acquisition of Momentive

Third quarter 2021 earnings released: US$0.45 loss per share (vs US$0.35 loss in 3Q 2020)

Pregnant Worker, Represented by Matern Law Group, PC, Files Discrimination Lawsuit Against Zendesk

Second quarter 2021 earnings released: US$0.49 loss per share (vs US$0.56 loss in 2Q 2020)

Forecast to breakeven in 2024

Chief Operating Officer recently sold US$422k worth of stock

CFO & Principal Accounting Officer has left the company

First quarter 2021 earnings released: US$0.41 loss per share (vs US$0.38 loss in 1Q 2020)

Zendesk, Inc. Provided Earnings Guidance for the Quarter Ending June 30, 2021 and Full Year Ending December 31, 2021

Voluntis Strengthens its Global Customer Support Services in Collaboration with Zendesk

Zendesk, Inc. Announces Executive Changes, Effective March 17, 2021

Full year 2020 earnings released: US$1.89 loss per share (vs US$1.53 loss in FY 2019)

Revenue beats expectations

Zendesk, Inc. Announces Resignation of Elena Gomez as Chief Financial Officer and Principal Financial Office, Effective in the Quarter Ending June 30, 2021

Zendesk Unveils New Suite With Powerful Messaging Solution

Zendesk, Inc. to Report Q4, 2020 Results on Feb 04, 2021

Solvvy's Next-Gen Chatbot Platform Enhances Omnichannel Capabilities with Zendesk Sunshine

Zendesk, Inc. Becomes First Customer Experience Platform to Join Unity Verified Solutions Partner Program

CEO Compensation Analysis

CEO

Tenure

Compensation

Leadership Team

Average Tenure

Average Age

Board Members

Average Tenure

Average Age