ServiceNow Management

Management criteria checks 3/4

We currently do not have sufficient information about the CEO.

Key information

Bill McDermott

Chief executive officer

US$37.6m

Total compensation

CEO salary percentage	3.5%
CEO tenure	5yrs
CEO ownership	0.004%
Management average tenure	4.3yrs
Board average tenure	8.1yrs

Recent management updates

Recent updates

CEO Compensation Analysis

How has Bill McDermott's remuneration changed compared to ServiceNow's earnings?
Date	Total Compensation	Salary	Company Earnings
Sep 30 2024	n/a	n/a	US$1b
Jun 30 2024	n/a	n/a	US$1b
Mar 31 2024	n/a	n/a	US$2b
Dec 31 2023	US$38m	US$1m	US$2b
Sep 30 2023	n/a	n/a	US$2b
Jun 30 2023	n/a	n/a	US$1b
Mar 31 2023	n/a	n/a	US$400m
Dec 31 2022	US$39m	US$1m	US$325m
Sep 30 2022	n/a	n/a	US$201m
Jun 30 2022	n/a	n/a	US$184m
Mar 31 2022	n/a	n/a	US$223m
Dec 31 2021	US$166m	US$1m	US$230m
Sep 30 2021	n/a	n/a	US$221m
Jun 30 2021	n/a	n/a	US$171m
Mar 31 2021	n/a	n/a	US$153m
Dec 31 2020	US$25m	US$1m	US$119m
Sep 30 2020	n/a	n/a	US$701m
Jun 30 2020	n/a	n/a	US$728m
Mar 31 2020	n/a	n/a	US$676m
Dec 31 2019	US$43m	US$129k	US$627m

Compensation vs Market: Bill's total compensation ($USD37.61M) is above average for companies of similar size in the UK market ($USD5.66M).

Compensation vs Earnings: Bill's compensation has been consistent with company performance over the past year.

CEO

Bill McDermott (62 yo)

5yrs

Tenure

US$37,606,244

Compensation

Mr. William R. McDermott, also known as Bill, has been Chairman of ServiceNow, Inc. since October 2022. He serves as Independent Director at Zoom Video Communications, Inc. since March 1, 2022. He had been...

Leadership Team

Name	Position	Tenure	Compensation	Ownership
William McDermott	Chairman & CEO	5yrs	US$37.61m	0.0036% $ 7.9m
Frederic Luddy	Founder & Director	no data	US$364.69k	0.076% $ 166.8m
Gina Mastantuono	Chief Financial Officer	4.8yrs	US$14.41m	0.0055% $ 12.1m
Jacqueline Canney	Chief People Officer	3.3yrs	US$9.06m	0.0015% $ 3.2m
Paul Smith	Chief Commercial Officer	4.3yrs	US$17.92m	0.0014% $ 3.0m
Amit Zavery	President	less than a year	no data	0.000020% $ 43.8k
Kevin McBride	Senior VP	3yrs	no data	0.0017% $ 3.7m
Pat Casey	CTO & EVP of Dev Ops	no data	no data	no data
Darren Yip	Head of Investor Relations	4.8yrs	no data	no data
Russell Elmer	General Counsel & Secretary	6yrs	US$13.55m	0.0033% $ 7.3m
John Castelly	Chief Ethics & Compliance Officer	no data	no data	no data
Colin Fleming	Chief Marketing Officer	less than a year	no data	no data

4.3yrs

Average Tenure

55yo

Average Age

Experienced Management: 0L5N's management team is considered experienced (4.3 years average tenure).

Board Members

Name	Position	Tenure	Compensation	Ownership
William McDermott	Chairman & CEO	5yrs	US$37.61m	0.0036% $ 7.9m
Frederic Luddy	Founder & Director	20.4yrs	US$364.69k	0.076% $ 166.8m
Jeffrey Miller	Independent Director	13.8yrs	US$432.12k	0.021% $ 45.5m
Susan Bostrom	Lead Independent Director	10.3yrs	US$391.91k	0.0014% $ 3.1m
Jonathan Chadwick	Independent Director	8.1yrs	US$379.69k	0.0017% $ 3.8m
Anita Sands	Independent Director	10.3yrs	US$394.82k	0.0062% $ 13.6m
Teresa Briggs	Independent Director	5.7yrs	US$402.19k	0.00065% $ 1.4m
Paul Chamberlain	Independent Director	8.1yrs	US$391.34k	0.0050% $ 11.0m
Lawrence Jackson	Independent Director	4.1yrs	US$370.51k	0.00029% $ 634.6k
Joseph Quinlan	Independent Director	3.3yrs	US$379.69k	0.00084% $ 1.8m
Deborah Black	Independent Director	1.6yrs	US$383.26k	0.00032% $ 700.2k

8.1yrs

Average Tenure

61.5yo

Average Age

Experienced Board: 0L5N's board of directors are considered experienced (8.1 years average tenure).

ServiceNow Management

Management criteria checks 3/4

Key information

Recent management updates

Chief Financial Officer recently sold US$3.5m worth of stock

ServiceNow, Inc. Announces the Appointment of Amit Zavery as President, Chief Product Officer and Chief Operating Officer, Effective October 28, 2024

Independent Director recently sold US$2.7m worth of stock

Insufficient new directors

Servicenow, Inc. Announces Executive Changes

ServiceNow, Inc., Annual General Meeting, May 23, 2024

Recent updates

ServiceNow Advances Autonomous, Responsible AI on the Now Platform With New GenAI and Governance Innovations

ServiceNow, Inc. (NYSE:NOW) entered into an agreement to acquire Mission Secure, Inc.

Chief Financial Officer recently sold US$3.5m worth of stock

ServiceNow Introduces Workflow Data Fabric

Third quarter 2024 earnings released: EPS: US$2.10 (vs US$1.18 in 3Q 2023)

ServiceNow, Inc. Announces the Appointment of Amit Zavery as President, Chief Product Officer and Chief Operating Officer, Effective October 28, 2024

ServiceNow, Inc. to Report Q3, 2024 Results on Oct 23, 2024

Independent Director recently sold US$2.7m worth of stock

Insufficient new directors

Second quarter 2024 earnings released: EPS: US$1.27 (vs US$5.12 in 2Q 2023)

Servicenow, Inc. Announces Executive Changes

ServiceNow, Inc. (NYSE:NOW) acquired Raytion Gmbh.

ServiceNow, Inc. to Report Q2, 2024 Results on Jul 24, 2024

ServiceNow Unveils New AI-Powered Capabilities to Help Improve Employee Experiences, Supercharge Talent Development, and Optimize In-Person Work

ServiceNow Adds Powerful New Solutions to the Now Platform to Transform the Employee Experience and Simplify Work Across the Enterprise

ServiceNow Announces New Purpose-Built Solutions for Manufacturing Industry

First quarter 2024 earnings released: EPS: US$1.69 (vs US$0.74 in 1Q 2023)

Servicenow, Inc. Provides Revenue Guidance for the Second Quarter of 2024

Now 20% undervalued

ServiceNow, Inc., Annual General Meeting, May 23, 2024

ServiceNow, Inc. to Report Q1, 2024 Results on Apr 24, 2024

Chief Digital Information Officer recently sold US$2.5m worth of stock

Now 22% undervalued

ServiceNow and NVIDIA Expand Relationship with Introduction of Telco-Specific GenAI Solutions to Elevate Service Experiences

Now 21% undervalued

Chief Commercial Officer recently sold US$1.4m worth of stock

ServiceNow, Inc. Provides Earnings Guidance for the First Quarter and Full Year of 2024

Full year 2023 earnings released: EPS: US$8.49 (vs US$1.61 in FY 2022)

President & COO recently sold US$2.1m worth of stock

ServiceNow Launches Major Expansion to Now Assist Generative AI Portfolio with New Capabilities to Transform Experiences and Increase Productivity

Snyk Unveils New Vulnerability Intelligence Solution with ServiceNow to Provide Comprehensive Insights Into Software Supply Chain Risk

Third quarter 2023 earnings released: EPS: US$1.19 (vs US$0.40 in 3Q 2022)

ServiceNow, Inc. to Report Q3, 2023 Results on Oct 25, 2023

ServiceNow Launches Now Assist for IT Service Management, CSM, HRSD, and Creator to Embed Generative AI Across All Workflows on the Now Platform

President & COO recently sold US$2.7m worth of stock

ServiceNow, Inc. Provides Earnings Guidance for the Third Quarter and Full Year of 2023

New major risk - Revenue and earnings growth

Second quarter 2023 earnings released: EPS: US$5.12 (vs US$0.10 in 2Q 2022)

ServiceNow, Inc. to Report Q2, 2023 Results on Jul 26, 2023

ServiceNow, Inc. Introduces New Generative Ai Solution, Now Assist for Virtual Agent, to Create Conversational Experiences for More Intelligent Self-Service

Insider recently sold US$137k worth of stock

ServiceNow, Inc. (NYSE:NOW) announces an Equity Buyback for $1,500 million worth of its shares.

ServiceNow and Hugging Face Release StarCoder Model

Independent Director recently sold US$605k worth of stock

First quarter 2023 earnings released

Insider recently sold US$339k worth of stock

Insider recently sold US$1.0m worth of stock

ServiceNow, Inc. Promotes Chirantan Desai to President and Chief Operating Officer

Servicenow, Inc. Provides Revenue Guidance for the First Quarter and Full Year 2023

Full year 2022 earnings released: EPS: US$1.62 (vs US$1.16 in FY 2021)

Now 21% undervalued after recent price drop

ServiceNow, Inc. to Report Q4, 2022 Results on Jan 25, 2023

Founder & Director recently sold US$232k worth of stock

Chief Customer & Partner Officer recently sold US$279k worth of stock

Chief People Officer recently sold US$172k worth of stock

Insider recently sold US$249k worth of stock

Third quarter 2022 earnings released: EPS: US$0.40 (vs US$0.32 in 3Q 2021)

ServiceNow, Inc. Announces Change of Chairman of its Board of Directors

ServiceNow, Inc. (NYSE:NOW) signed an agreement to acquire Era Software.

ServiceNow Unveils the Now Platform Tokyo Release to Help Organizations Drive Business Transformation Amid Complex Macro Environment

Chief Financial Officer recently sold US$1.9m worth of stock

Dennis M. Woodside Resigns from the Board of ServiceNow, Inc

Chief Customer & Partner Officer recently sold US$503k worth of stock

Insider recently sold US$1.2m worth of stock

Second quarter 2022 earnings released: EPS: US$0.10 (vs US$0.30 in 2Q 2021)

ServiceNow, Inc. Provides Earnings Guidance for the Third Quarter and Full Year of 2022

ServiceNow, Inc. to Report Q2, 2022 Results on Jul 27, 2022

InQuisient Announces Patent Suit Against ServiceNow, Inc

Founder & Chairman of the Board recently sold US$189k worth of stock