ServiceNow Management
Management criteria checks 1/4
ServiceNow's CEO is Bill McDermott, appointed in Nov 2019, has a tenure of 6.83 years. total yearly compensation is $51.55M, comprised of 2.9% salary and 97.1% bonuses, including company stock and options. directly owns 0.02% of the company’s shares, worth €24.07M. The average tenure of the management team and the board of directors is 1.6 years and 7.5 years respectively.
Key information
Bill McDermott
Chief executive officer
US$51.6m
Total compensation
| CEO salary percentage | 2.94% |
| CEO tenure | 6.8yrs |
| CEO ownership | 0.02% |
| Management average tenure | 1.6yrs |
| Board average tenure | 7.5yrs |
Recent management updates
Recent updates
CEO Compensation Analysis
| Date | Total Compensation | Salary | Company Earnings |
|---|---|---|---|
| Jun 30 2026 | n/a | n/a | US$2b |
| Mar 31 2026 | n/a | n/a | US$2b |
| Dec 31 2025 | US$52m | US$2m | US$2b |
| Sep 30 2025 | n/a | n/a | US$2b |
| Jun 30 2025 | n/a | n/a | US$2b |
| Mar 31 2025 | n/a | n/a | US$2b |
| Dec 31 2024 | US$38m | US$1m | US$1b |
| Sep 30 2024 | n/a | n/a | US$1b |
| Jun 30 2024 | n/a | n/a | US$1b |
| Mar 31 2024 | n/a | n/a | US$2b |
| Dec 31 2023 | US$38m | US$1m | US$2b |
| Sep 30 2023 | n/a | n/a | US$2b |
| Jun 30 2023 | n/a | n/a | US$1b |
| Mar 31 2023 | n/a | n/a | US$400m |
| Dec 31 2022 | US$39m | US$1m | US$325m |
| Sep 30 2022 | n/a | n/a | US$201m |
| Jun 30 2022 | n/a | n/a | US$184m |
| Mar 31 2022 | n/a | n/a | US$223m |
| Dec 31 2021 | US$166m | US$1m | US$230m |
| Sep 30 2021 | n/a | n/a | US$221m |
| Jun 30 2021 | n/a | n/a | US$171m |
| Mar 31 2021 | n/a | n/a | US$153m |
| Dec 31 2020 | US$25m | US$1m | US$119m |
| Sep 30 2020 | n/a | n/a | US$701m |
| Jun 30 2020 | n/a | n/a | US$728m |
| Mar 31 2020 | n/a | n/a | US$676m |
| Dec 31 2019 | US$43m | US$129k | US$627m |
Compensation vs Market: Bill's total compensation ($USD51.55M) is above average for companies of similar size in the UK market ($USD7.56M).
Compensation vs Earnings: Bill's compensation has increased by more than 20% in the past year.
CEO
Bill McDermott (64 yo)
Mr. William R. McDermott, also known as Bill, has been Chairman of ServiceNow, Inc. since October 2022. He served as Independent Director at Zoom Communications Inc. (formerly known as Zoom Video Communica...
Leadership Team
| Name | Position | Tenure | Compensation | Ownership |
|---|---|---|---|---|
| Chairman & CEO | 6.8yrs | US$51.55m | 0.020% € 24.1m | |
| President & CFO | 6.7yrs | US$18.47m | 0.011% € 12.6m | |
| President | 1.8yrs | US$25.76m | 0.0083% € 9.9m | |
| Founder & Director | no data | US$364.03k | 0.074% € 88.9m | |
| Chief People & AI Enablement Officer | 5.2yrs | US$11.88m | 0.0029% € 3.5m | |
| President of Global Customer Operations | 1.4yrs | US$16.88m | 0.0018% € 2.1m | |
| President | less than a year | no data | 0.00082% € 978.3k | |
| CAO & Corporate Controller | less than a year | no data | 0.0010% € 1.3m | |
| Executive VP & CTO | no data | no data | no data | |
| Head of Investor Relations | 6.7yrs | no data | no data | |
| Senior VP and Chief Ethics & Compliance Officer | less than a year | no data | no data | |
| Chief Marketing Officer | less than a year | no data | no data |
Experienced Management: 1NOWM's management team is not considered experienced ( 1.6 years average tenure), which suggests a new team.
Board Members
| Name | Position | Tenure | Compensation | Ownership |
|---|---|---|---|---|
| Chairman & CEO | 6.8yrs | US$51.55m | 0.020% € 24.1m | |
| Founder & Director | 22.3yrs | US$364.03k | 0.074% € 88.9m | |
| Lead Independent Director | 12.2yrs | US$439.03k | 0.0018% € 2.1m | |
| Independent Director | 12.2yrs | US$399.03k | 0.0029% € 3.5m | |
| Independent Director | 7.5yrs | US$404.03k | 0.00075% € 894.8k | |
| Non-Independent Director | less than a year | no data | no data | |
| Independent Director | 9.9yrs | US$399.03k | 0.0039% € 4.7m | |
| Independent Director | 5.9yrs | US$374.03k | 0.00016% € 190.9k | |
| Independent Director | 5.2yrs | US$384.03k | 0.00079% € 942.5k |
Experienced Board: 1NOWM's board of directors are considered experienced (7.5 years average tenure).
Company Analysis and Financial Data Status
| Data | Last Updated (UTC time) |
|---|---|
| Company Analysis | 2026/09/09 14:27 |
| End of Day Share Price | 2026/09/09 00:00 |
| Earnings | 2026/06/30 |
| Annual Earnings | 2025/12/31 |
Data Sources
The data used in our company analysis is from S&P Global Market Intelligence LLC. The following data is used in our analysis model to generate this report. Data is normalised which can introduce a delay from the source being available.
| Package | Data | Timeframe | Example US Source * |
|---|---|---|---|
| Company Financials | 10 years |
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| Analyst Consensus Estimates | +3 years |
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| Market Prices | 30 years |
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| Ownership | 10 years |
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| Management | 10 years |
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| Key Developments | 10 years |
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* Example for US securities, for non-US equivalent regulatory forms and sources are used.
Unless specified all financial data is based on a yearly period but updated quarterly. This is known as Trailing Twelve Month (TTM) or Last Twelve Month (LTM) Data. Learn more.
Analysis Model and Snowflake
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Industry and Sector Metrics
Our industry and section metrics are calculated every 6 hours by Simply Wall St, details of our process are available on Github.
Analyst Sources
ServiceNow, Inc. is covered by 71 analysts. 46 of those analysts submitted the estimates of revenue or earnings used as inputs to our report. Analysts submissions are updated throughout the day.
| Analyst | Institution |
|---|---|
| Adam Shepherd | Arete Research Services LLP |
| Joseph Bonner | Argus Research Company |
| Robert Oliver | Baird |