ServiceNow Management

Management criteria checks 3/4

ServiceNow's CEO is Bill McDermott, appointed in Nov 2019, has a tenure of 4.5 years. total yearly compensation is $37.61M, comprised of 3.5% salary and 96.5% bonuses, including company stock and options. directly owns 0.008% of the company’s shares, worth €11.16M. The average tenure of the management team and the board of directors is 4.3 years and 7.6 years respectively.

Key information

Bill McDermott

Chief executive officer

US$37.6m

Total compensation

CEO salary percentage	3.5%
CEO tenure	4.5yrs
CEO ownership	0.008%
Management average tenure	4.3yrs
Board average tenure	7.6yrs

Recent management updates

Recent updates

CEO Compensation Analysis

How has Bill McDermott's remuneration changed compared to ServiceNow's earnings?
Date	Total Compensation	Salary	Company Earnings
Mar 31 2024	n/a	n/a	US$2b
Dec 31 2023	US$38m	US$1m	US$2b
Sep 30 2023	n/a	n/a	US$2b
Jun 30 2023	n/a	n/a	US$1b
Mar 31 2023	n/a	n/a	US$400m
Dec 31 2022	US$39m	US$1m	US$325m
Sep 30 2022	n/a	n/a	US$201m
Jun 30 2022	n/a	n/a	US$184m
Mar 31 2022	n/a	n/a	US$223m
Dec 31 2021	US$166m	US$1m	US$230m
Sep 30 2021	n/a	n/a	US$221m
Jun 30 2021	n/a	n/a	US$171m
Mar 31 2021	n/a	n/a	US$153m
Dec 31 2020	US$25m	US$1m	US$119m
Sep 30 2020	n/a	n/a	US$701m
Jun 30 2020	n/a	n/a	US$728m
Mar 31 2020	n/a	n/a	US$676m
Dec 31 2019	US$43m	US$129k	US$627m

Compensation vs Market: Bill's total compensation ($USD37.61M) is above average for companies of similar size in the German market ($USD5.55M).

Compensation vs Earnings: Bill's compensation has been consistent with company performance over the past year.

CEO

Bill McDermott (61 yo)

4.5yrs

Tenure

US$37,606,244

Compensation

Mr. William R. McDermott, also known as Bill, has been Chairman of ServiceNow, Inc. since October 2022. He serves as Independent Director at Zoom Video Communications, Inc. since March 1, 2022. He had been...

Leadership Team

Name	Position	Tenure	Compensation	Ownership
William McDermott	Chairman & CEO	4.5yrs	US$37.61m	0.0084% $ 11.2m
Chirantan Desai	President & COO	2.3yrs	US$22.23m	0.023% $ 30.2m
Frederic Luddy	Founder & Director	no data	US$364.69k	0.078% $ 104.1m
Gina Mastantuono	Chief Financial Officer	4.3yrs	US$14.41m	0.0071% $ 9.5m
Jacqueline Canney	Chief People Officer	2.8yrs	US$9.06m	0.0012% $ 1.6m
Paul Smith	Chief Commercial Officer	3.8yrs	US$17.92m	0.0014% $ 1.9m
Kevin McBride	Senior VP	2.5yrs	no data	0.0013% $ 1.7m
Pat Casey	CTO & EVP of Dev Ops	no data	no data	no data
Christopher Bedi	Chief Digital Information Officer	8.7yrs	no data	0.0075% $ 10.1m
Darren Yip	Head of Investor Relations	4.3yrs	no data	no data
Russell Elmer	General Counsel & Secretary	5.5yrs	US$13.55m	0.0041% $ 5.5m
John Castelly	Chief Ethics & Compliance Officer	no data	no data	no data

4.3yrs

Average Tenure

53yo

Average Age

Experienced Management: 4S0's management team is considered experienced (4.3 years average tenure).

Board Members

Name	Position	Tenure	Compensation	Ownership
William McDermott	Chairman & CEO	4.5yrs	US$37.61m	0.0084% $ 11.2m
Frederic Luddy	Founder & Director	19.9yrs	US$364.69k	0.078% $ 104.1m
Jeffrey Miller	Lead Independent Director	13.3yrs	US$432.12k	0.022% $ 29.4m
Susan Bostrom	Independent Director	9.8yrs	US$391.91k	0.0011% $ 1.5m
Jonathan Chadwick	Independent Director	7.6yrs	US$379.69k	0.0031% $ 4.1m
Anita Sands	Independent Director	9.8yrs	US$394.82k	0.0064% $ 8.5m
Teresa Briggs	Independent Director	5.2yrs	US$402.19k	0.00050% $ 667.3k
Paul Chamberlain	Independent Director	7.6yrs	US$391.34k	0.0049% $ 6.5m
Lawrence Jackson	Independent Director	3.6yrs	US$370.51k	no data
Joseph Quinlan	Independent Director	2.8yrs	US$377.93k	0.00055% $ 734.1k
Deborah Black	Independent Director	1.1yrs	US$383.26k	0.000030% $ 40.0k

7.6yrs

Average Tenure

60.5yo

Average Age

Experienced Board: 4S0's board of directors are considered experienced (7.6 years average tenure).

ServiceNow Management

Management criteria checks 3/4

Key information

Recent management updates

ServiceNow, Inc., Annual General Meeting, May 23, 2024

Chief Digital Information Officer recently sold €2.3m worth of stock

Chief Commercial Officer recently sold €1.3m worth of stock

President & COO recently sold €1.9m worth of stock

President & COO recently sold €2.5m worth of stock

Insider recently sold €127k worth of stock

Recent updates

First quarter 2024 earnings released: EPS: US$1.69 (vs US$0.74 in 1Q 2023)

Servicenow, Inc. Provides Revenue Guidance for the Second Quarter of 2024

Now 20% undervalued

ServiceNow, Inc., Annual General Meeting, May 23, 2024

ServiceNow, Inc. to Report Q1, 2024 Results on Apr 24, 2024

Now 20% undervalued

Chief Digital Information Officer recently sold €2.3m worth of stock

ServiceNow and NVIDIA Expand Relationship with Introduction of Telco-Specific GenAI Solutions to Elevate Service Experiences

Chief Commercial Officer recently sold €1.3m worth of stock

Now 21% undervalued

ServiceNow, Inc. Provides Earnings Guidance for the First Quarter and Full Year of 2024

Full year 2023 earnings released: EPS: US$8.49 (vs US$1.61 in FY 2022)

President & COO recently sold €1.9m worth of stock

ServiceNow Launches Major Expansion to Now Assist Generative AI Portfolio with New Capabilities to Transform Experiences and Increase Productivity

Snyk Unveils New Vulnerability Intelligence Solution with ServiceNow to Provide Comprehensive Insights Into Software Supply Chain Risk

Now 22% undervalued after recent price drop

ServiceNow, Inc. to Report Q3, 2023 Results on Oct 25, 2023

ServiceNow Launches Now Assist for IT Service Management, CSM, HRSD, and Creator to Embed Generative AI Across All Workflows on the Now Platform

President & COO recently sold €2.5m worth of stock

ServiceNow, Inc. Provides Earnings Guidance for the Third Quarter and Full Year of 2023

New major risk - Revenue and earnings growth

Second quarter 2023 earnings released: EPS: US$5.12 (vs US$0.10 in 2Q 2022)

ServiceNow, Inc. to Report Q2, 2023 Results on Jul 26, 2023

ServiceNow, Inc. Introduces New Generative Ai Solution, Now Assist for Virtual Agent, to Create Conversational Experiences for More Intelligent Self-Service

Insider recently sold €127k worth of stock

ServiceNow, Inc. (NYSE:NOW) announces an Equity Buyback for $1,500 million worth of its shares.

ServiceNow and Hugging Face Release StarCoder Model

Independent Director recently sold €548k worth of stock

First quarter 2023 earnings released

Insider recently sold €317k worth of stock

Insider recently sold €947k worth of stock

ServiceNow, Inc. Promotes Chirantan Desai to President and Chief Operating Officer

Servicenow, Inc. Provides Revenue Guidance for the First Quarter and Full Year 2023

Full year 2022 earnings released: EPS: US$1.62 (vs US$1.16 in FY 2021)

ServiceNow, Inc. to Report Q4, 2022 Results on Jan 25, 2023

Founder & Director recently sold €221k worth of stock

Chief Customer & Partner Officer recently sold €271k worth of stock

Chief People Officer recently sold €167k worth of stock

Insider recently sold €250k worth of stock

Third quarter 2022 earnings released: EPS: US$0.40 (vs US$0.32 in 3Q 2021)

ServiceNow, Inc. Announces Change of Chairman of its Board of Directors

ServiceNow, Inc. (NYSE:NOW) signed an agreement to acquire Era Software.

ServiceNow Unveils the Now Platform Tokyo Release to Help Organizations Drive Business Transformation Amid Complex Macro Environment

Chief Financial Officer recently sold €1.9m worth of stock

Dennis M. Woodside Resigns from the Board of ServiceNow, Inc

Chief Customer & Partner Officer recently sold €486k worth of stock

Insider recently sold €1.2m worth of stock

Second quarter 2022 earnings released: EPS: US$0.10 (vs US$0.30 in 2Q 2021)

ServiceNow, Inc. Provides Earnings Guidance for the Third Quarter and Full Year of 2022

Now 25% undervalued after recent price drop

ServiceNow, Inc. to Report Q2, 2022 Results on Jul 27, 2022

InQuisient Announces Patent Suit Against ServiceNow, Inc

Founder & Chairman of the Board recently sold €178k worth of stock

ServiceNow, Inc. (NYSE:NOW) signed an agreement to acquire Hitch Works, Inc. from How Women Invest I, LP managed by How Women Invest LLC.

Chief Operating Officer recently sold €3.1m worth of stock

ServiceNow, Inc. Introduces Procurement Service Management on Industry-Leading Now Platform

Chief People Officer recently sold €238k worth of stock

Servicenow Inc. Launches Powerful, New Solutions to Advance Digital Business and Drive Innovation At Scale

Independent Director recently sold €434k worth of stock

First quarter 2022 earnings released: EPS: US$0.38 (vs US$0.42 in 1Q 2021)

ServiceNow, Inc., Annual General Meeting, Jun 09, 2022

ServiceNow, Inc. to Report Q1, 2022 Results on Apr 27, 2022

Chief Customer & Partner Officer recently sold €1.6m worth of stock

Chief Operating Officer recently sold €1.4m worth of stock

Full year 2021 earnings: Revenues and EPS in line with analyst expectations

ServiceNow, Inc. Provides Revenue Guidance for the First Quarter of 2022

ServiceNow Releases ServiceNow Impact, the Enterprise Software Industry’s First Solution Designed to Help Customers Accelerate the Return on Their Digital Transformation Investments

ServiceNow, Inc. (NYSE:NOW) acquired DotWalk, Inc.

Independent Director recently bought €1.7m worth of stock