Announcement • Aug 02
Pixie Dust Technologies Announces Launch of VUEVO Display
Pixie Dust Technologies, Inc. announced the launch of its new product VUEVO™ Display, which provides a window to serve global customers with real-time subtitling and translation in over 100 languages. In recent years, with the rise in in-bound tourism and the increase in the number of foreigners living in Japan, there is an increasing need for multilingual support at the reception counters of commercial facilities, accommodation facilities, public transportation, and the like. However, the number of staff at the counter who can serve customers in multiple language tends to be limited in current situations. Therefore, such staff are unable to provide appropriate guidance to unexpected foreign customers and in some cases this results in a decline in customer satisfaction. In particular, it is extremely difficult to secure personnel who can speak languages other than English. In addition, the revised Act on the Elimination of Discrimination against Persons with Disabilities, which came into effect in April 2024, requires businesses to provide reasonable accommodation to people with disabilities, and calls for proactive responses. However, there are cases where it is not possible to provide sufficient reasonable accommodation when communicating with deaf or hard of hearing people at the counter or reception desk. As a result, there is a challenge for people with disabilities in not being able to receive appropriate guidance and to use services with confidence. In response to these challenges, the Company has started offering the "VUEVO Display," which utilizes its proprietary wireless microphone and voice recognition technology to display subtitles and translations of conversations on a transparent screen in real-time. The installation of the "VUEVO Display" will facilitate smoother communication between counter staff and customers, regardless of speaking in different languages or certain disabilities. "VUEVO Display" is a service that allows the content of a conversation to be displayed on both sides of the transparent display in real-time by combining the technology cultivated through "VUEVO" (https://vuevo.net), a service that uses the Company's proprietary wireless microphones and its dedicated application, with translation functions and a transparent display. As the subtitles and translations are displayed on both sides of the transparent display, it will be possible to see the other person's facial expressions and gestures and communicate smoothly face-to-face. "VUEVO" supports translation into over 100 languages and can be used when speaking with foreign customers or communicating with the hearing impaired or hard of hearing. With the "VUEVO Display," the Company aims to create a world without communication barriers due to language differences or certain disabilities. Main features of "VUEVO Display": Real-time translation in over 100 languages. Supports translation into over 100 languages. The conversation content is translated in real-time and displayed on the screen. The transparent display simultaneously shows what you are saying and the translated text, so you can check your spoken words while having a conversation. Japanese, English, Chinese (Simplified), Chinese (Traditional), Korean, German, Spanish, Filipino, French, Hindi, Indonesian, Italian, Malay, Russian, Thai, and Vietnamese Support for the hearing impaired and hard of hearing: Support transcription into Japanese and provide reasonable accommodations for the deaf and hard of hearing. Because the spoken words are displayed on both sides of the display, it is possible to check whether it is being displayed correctly, ensuring peace of mind when receiving customer service. High-precision voice recognition using a proprietary microphone. Easy operation with dedicated app: Operation is performed using a dedicated iPhone application. Simply select your language and start talking instantly. You can easily change settings such as text size, audio pickup range, and selected language from the app. Space-saving installation: The only equipment required is a transparent display, one wireless microphone, and an iPhone. This simple configuration allows for installation even in places with limited space.
