Announcement • Jan 24
ENGAGE XR Holdings plc Unveils New AI Customer Service Virtual Employee, Athena ENGAGE XR Holdings Plc announced the launch of Athena, an augmented reality (AI) employee that integrates AI into a virtual reality (VR) environment for ENGAGE enterprise clients. Athena takes the concept of customer service chatbots to the next level using Open AI programs ChatGPT-3 and DALL.E allowing enterprise clients the ability to have full, interactive conversations with the avatar within the ENGAGE metaverse. Click HERE and HERE to experience Athena. Traditionally, customer service chatbots are software or computer program interfaces that simulate human-like conversations via text or voice interactions. Up until now, chatbots have been programmed using keywords and preset scripts, which can limit their functionality and usefulness. Athena’s AI intelligence takes the customer service chat functionality further for ENGAGE Link users. Athena can provide advice, answer questions, source media for playback, create AI imagery, find 3D objects, create sticky notes, and interact with key functions of the platform. This is all done via an animated avatar body giving people who interact with Athena the sense they are speaking with a real person. The AI functionality also enables Athena the ability to learn and enhance her intelligence the more she interacts with people, improving her performance and responding more naturally to conversational prompts. Over the coming weeks, engineers at ENGAGE will be adding more functionality and connectivity to Athena, utilizing different AI programs. She will be given access to hundreds of technical documents training her to become an expert on the ENGAGE platform and helping to enhance her responses to become more humanlike. ENGAGE XR plans to provide custom AI employees for its enterprise clients at a premium in the future. Each custom avatar will be tailored with a unique personality and will be provided all the technical knowledge they will need to support each individual company’s goals and tasks. The avatars will be able to take on a host of client-facing tasks which include tech support, training, education and moderation. Announcement • Jan 23
ENGAGE XR Holdings Plc Successfully Developed and Demonstrated the Integration of Artificial Intelligence (Ai) into Its ENGAGE Professional Metaverse Platform ENGAGE XR Holdings Plc has successfully developed and demonstrated the integration of artificial intelligence (AI) into its ENGAGE professional metaverse platform. The engineering team at ENGAGE XR have used Open AI programmes, Chat GPT-3 and DALL.E to inhabit an avatar called Athena for real time conversations and interactions with humans. Named after the Greek goddess associated with wisdom, handicraft, and practical reason, "Athena" is a fully interactive virtual employee who will take voice commands and complete tasks. AI-powered avatars open many possibilities for enterprise clients of the Metaverse, including delivery of always-on customer service and the ability to build virtual worlds using nothing other than voice commands. For ENGAGE Link users, Athena can provide advice, answer questions, source media for playback, create AI imagery, find 3D objects, create sticky notes, and interact with key functions of the platform. This is all done in an animated avatar body to give people who interact with Athena the sense they are speaking with a real person. The functionality of the AI means that Athena gets smarter the more she interacts with people, improving her performance and responding more naturally to conversational prompts. Over the coming weeks, engineers at ENGAGE XR are adding more functionality and connectivity to Athena, utilising different AI programmes. She is also being given access to hundreds of technical documents training her to become an expert on the ENGAGE platform and tweaking her responses to become even more human. ENGAGE XR plans to provide custom AI employees for its enterprise clients at a premium in the future. Each one will be tailored with a unique personality and will be provided all the technical knowledge they will need to support each individual company's goals and tasks. The avatars will be able to take on a host of client-facing tasks which include tech support, training, education, and moderation. 
